About the client
Biopharmaceutical company with state-of-the-art facilities across Europe. The largest Polish manufacturer of pharmaceuticals and a leader of the Polish pharmaceutical market.
The challenge
Supporting sales organization and bidding and ordering process to improve work ergonomics and data organization.
What we did
- Identification of the needs and requirements of CM and API departments
- Implementing a CRM platform based on MS Dynamics 365 environment
- Centralization and implementation of customer data from different systems
- Providing system maintenance support based on SLA
Benefits for the client
- Dedicated solution fully adjusted to client’s needs
- Support for key sales activities within the Sales B2B department of the Pharma company
- A functional and easy to use tool for sales representatives facilitating their daily work
