About the client

Biopharmaceutical company with state-of-the-art facilities across Europe. The largest Polish manufacturer of pharmaceuticals and a leader of the Polish pharmaceutical market.

The challenge

Supporting sales organization and bidding and ordering process to improve work ergonomics and data organization​.

What we did

  • Identification of the needs and requirements of CM and API departments
  • Implementing a CRM platform based on MS Dynamics 365 environment
  • Centralization and implementation of customer data from different systems
  • Providing system maintenance support based on SLA

Benefits for the client

  • Dedicated solution fully adjusted to client’s needs
  • Support for key sales activities within the Sales B2B department of the Pharma company 
  • A functional and easy to use tool for sales representatives facilitating their daily work
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Artur Regional Director

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