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About client

A German hotel data company. It serves as a marketplace for hotel applications.

The challenge

A proactive monitoring of database and microservice environments of the client’s system

What we did

  • We built a team providing monitoring services in a 7/12 system, with the possibility of extending it to 7/24
  • We prepared the documentation of the environments and processes
  • We automated the monitoring process
  • We created a transparent reporting system

Effects

The client’s system is monitored by a remote Sii team. Proactive monitoring allowed for an early detection of problems and effective cooperation between customer teams. Efficient reporting provided a transparent insight into the status of the systems.

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