About client

A provider of water and coffee solutions to workplaces for their employees and customers. The company is headquartered in Switzerland and has operations in 18 countries.

The challenge

Rapid growth of the organization forced company to choose best partner for providing them field support services.

What we did

  • We are providing our support according to settlements with the customer.
  • We are supporting every office in Warsaw.

Effects

  • KPI fulfilment.
  • Building effective governance for the whole service.
  • Ensuring business continuity.
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