Possible locations
  • Bialystok
  • Bydgoszcz
  • Czestochowa
  • Gdansk
  • Kielce
  • Cracow
  • Lublin
  • Lodz
  • Pila
  • Poznan
  • Rzeszow
  • Szczecin
  • Torun
  • Warsaw
  • Wroclaw
  • Remote work
Technologies & tools
  • ServiceNow
  • JavaScript

Sii ServiceNow Competency Center provides services to customers from various industries in Europe and United States. We specialize in improving customer platforms, optimizing and digitizing process flows, and expanding platforms used within the customer organization. Our experience spans among ITSM / ITOM / ITAM / HRSD / SecOps / ITBM(PPM) modules.

You will join the team working on many projects utilizing various modules and applications on the ServiceNow platform.

Sii ServiceNow Competency Center is looking for ServiceNow Consultants to join our growing team and help design processes and consult clients on end-to-end solutions built on the ServiceNow platform. Ones that would like to develop their product knowledge but also work with global stakeholders across different product workflows. As ServiceNow Consultant, you will be helping our customers define, design, develop, or implement business processes ensuring final success.

Your role

  • Drive requirement gathering and analysis
  • Create User Stories / Requirements specifications
  • Design and improve processes in various ServiceNow products
  • Serve as a process subject-matter expert to the customer and members of the team
  • Closely collaborate with multiple stakeholders and members of the team
  • Communicate requirements and act as a liaison between the customer and the development team
  • Create and maintain process documentation
  • Provide customer workshops, demos, and presentations
  • Advice on functionality and how to limit customizations

Your skills
  • Excellent understanding of ServiceNow Platform architecture and products
  • Minimum 3 years in a consulting position, delivering software implementation engagements
  • Experience with JavaScript
  • At least 2 valid ServiceNow certificates
  • Proven track of product customizations or integrations, implementation, maintenance
  • Experience in project activities as a leader and in business process modeling
  • Ability to produce documentation at various levels including technical and customer-facing
  • Demonstrate an awareness of Best Practices in the IT industry
  • Experience with ROI / value propositions for customers' software implementation
  • Thorough understanding of ITIL and Agile
  • Knowledge of NowCreate Service Implementation Management methodology
  • Strong communication, negotiation, and presentation skills

Job no. 220928-Q6Z9R

Why Sii

Great Place to Work

it’s thanks to feedback from our workers that we get this special title and constantly implement new ideas

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Fascinating projects

prestigious brands from around the world, long-term contracts with many clients

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We share the profit with Workers

last year we allocated PLN 23 M to this benefit

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PLN 1 000 000 per year for your ideas

with this amount, we support the passions and voluntary actions of our workers

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7 500 experts and many development opportunities

Tech Communities, workshops, a training platform, and a technology blog – you choose

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Employment stability

revenue of EUR 480M, no debts, since 2006 on the market

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Great, comfortable offices

perfect place to work, integrate, have fun together, and celebrate successes

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Open-minded and available management team

quick decision-making, we’re all on a first-name basis

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True values

these are not empty words – we’re guided by them every day

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Fantastic atmosphere

created by all Sii Power People

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Attractive benefits package

private healthcare, benefits cafeteria platform, car discounts and more

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