Possible locations
  • Bialystok
  • Bydgoszcz
  • Czestochowa
  • Gdansk
  • Gliwice
  • Katowice
  • Kielce
  • Cracow
  • Lublin
  • Lodz
  • Pila
  • Poznan
  • Rzeszow
  • Szczecin
  • Torun
  • Warsaw
  • Wroclaw
  • Remote work
Technologies & tools
  • ServiceNow
  • JavaScript

ServiceNow Team in Sii provides services to customers from various industries in Europe and United States. We specialize in improving customer platforms, optimizing and digitizing process flows, and expanding platform usage within the customer organization. Our experience spans among ITSM / ITOM / ITAM / HRSD / SecOps / ITBM(PPM) modules.

Currently, we are looking for a ServiceNow Business Analyst. You will join the team working with many projects utilizing various modules and applications on the ServiceNow platform.

Your role

  • Conducting the business analysis to understand customers' expectations towards ServiceNow out-of-the-box or custom solutions
  • Translating user requirements into development specifications and supporting the development team wherever possible
  • Designing solutions that meet stakeholders' requirements
  • Creating and managing projects/deliverable documentation
  • Establishing technical requirements for the delivery team (user stories, acceptance criteria)
  • Supervising the development status and guiding customers through the UAT phase
  • Managing production deployment
  • Conducting necessary training to end-users with regard to platform usability and implemented solutions

Your skills
  • Hands-on experience with the ServiceNow platform
  • Previous work as a Business Analyst
  • Ability to work with technology and business stakeholders on a daily basis
  • Problem-solving skills
  • Strong communication skills which will help in issues related to development, negotiations with customers, and implementation of solutions based on ServiceNow best practices
  • Fundamental understanding of the technologies used within ServiceNow, such as JavaScript, REST API, relational databases
  • Familiarity with Agile/Scrum methodologies
  • Experience in creating understandable flow charts according to Business Process Modeling Notation (BPMN) guidelines
  • ServiceNow Certified System Admin certification (or any other) would be a great asset

Job no. 221220-Y1F2S

Why Sii

Great Place to Work

it’s thanks to feedback from our workers that we get this special title and constantly implement new ideas

More

Fascinating projects

prestigious brands from around the world, long-term contracts with many clients

More

Projects suited to you

Do you want to change your career path? Is your project coming to an end? We’ll find you a new one! We have an app for this – Job Changer

More

We share the profit with Workers

last year we allocated PLN 23 M to this benefit

More

PLN 1 000 000 per year for your ideas

with this amount, we support the passions and voluntary actions of our workers

More

7 500 experts and many development opportunities

Tech Communities, workshops, a training platform, and a technology blog – you choose

More

Employment stability

revenue of EUR 480M, no debts, since 2006 on the market

More

Great, comfortable offices

perfect place to work, integrate, have fun together, and celebrate successes

More

Open-minded and available management team

quick decision-making, we’re all on a first-name basis

More

True values

these are not empty words – we’re guided by them every day

More

Fantastic atmosphere

created by all Sii Power People

More

Attractive benefits package

private healthcare, benefits cafeteria platform, car discounts and more

Show more Show less

Join us

Allowed extensions: DOC, DOCX, PDF (max 5MB)

Your message was sent successfully.

Thank you!

Find out more about Sii

Sorry, something went wrong and your message couldn’t be delivered.

Please refresh the page and try again.

File upload error

No file was uploaded

Incorrect file size (max 5MB)

Invalid file format

Empty file

Processing...

Do you have a friend looking for a new role?

Bring them to Sii and receive a bonus

Introduce your friend
We hire them
You get up to PLN 8 000

Recommended person data

Allowed extensions: DOC, DOCX, PDF (max 5MB)

Your data

Terms and conditions
Introduce your friend to Sii
If she/he joins us
You get up to PLN 8 000

Your message was sent successfully.

Thank you!

Find out more about Sii

Sorry, something went wrong and your message couldn’t be delivered.

Please refresh the page and try again.

File upload error

No file was uploaded

Incorrect file size (max 5MB)

Invalid file format

Empty file

Processing...

Recommend a Friend Join Sii

SUBMIT

Ta treść jest dostępna tylko w jednej wersji językowej.
Nastąpi przekierowanie do strony głównej.

Czy chcesz opuścić tę stronę?

Einige Inhalte sind nicht in deutscher Sprache verfügbar.
Sie werden auf die deutsche Homepage weitergeleitet.

Möchten Sie fortsetzen?