Possible locations
  • Bialystok
  • Bydgoszcz
  • Czestochowa
  • Gdansk
  • Gliwice
  • Katowice
  • Kielce
  • Cracow
  • Lublin
  • Lodz
  • Pila
  • Poznan
  • Rzeszow
  • Szczecin
  • Torun
  • Warsaw
  • Wroclaw
Technologies & tools
  • ServiceNow
  • JavaScript
  • CMDB
  • IGA
  • GRC
  • SecOps

Sii ServiceNow Competency Center provides services to customers from various industries in Europe and the United States. We specialize in improving customer platforms, optimizing and digitizing process flows, and expanding platforms used within the customer organization. Our experience spans among ITSM / ITOM / ITAM / HRSD / SecOps / ITBM(PPM) modules.

Currently, we are looking for a ServiceNow Consultant for the cybersecurity sector. You will join the team working on many projects utilizing various modules and applications on the ServiceNow platform.

Your role

  • Analyze the technical development requirements and develop integrations between the ServiceNow modules and third-party tools and APIs used by the cybersecurity teams
  • Configure ServiceNow workflows and implement standard processes in coding and design as per the ServiceNow standards
  • Collaborate with the ServiceNow Platform SRE team to ensure the quality and stability of integrations
  • Provide checkouts during ServiceNow module and platform upgrades
  • Find opportunities to automate workflows/processes related to security events through ServiceNow or SOAR playbooks
  • Manage the ongoing improvement to the organization's case management system to decrease response times, increase effectiveness and streamline security operations
  • Assist with the design, engineering, deployment, and maintenance of custom automation tools (primarily in Python and PowerShell)
  • Develop dashboards and metrics within the organization's case management system
  • Maintain and improve the team's products, infrastructure, and technology stack
  • Develop and maintain documentation related to the automation of workflows related to detection/response procedures for security events

Your skills
  • At least 1 year of experience in a similar position
  • Proven hands-on knowledge of the ServiceNow Platform as a product, modules, data model, tables, and capabilities
  • Experience with the ServiceNow platform (creation and customization of applications such as CMDB, IGA, GRC, SIR, etc.)
  • Skills in administering a ServiceNow instance (delegation of groups, change management, workflows, business rules, UI actions, UI policies, ACLs/roles/groups, and service catalog items)
  • Knowledge of REST API best practices and usage
  • Relational database expertise in relation to an enterprise software system (Postgres, MS SQL)
  • Knowledge of project methodologies (PMP, Prince2, Agile)
  • Thorough understanding of ITIL
  • Fluency in English and Polish
  • Strong communication and cooperation skills with both technical and non-technical people on different levels of the organization

Job no. 230126-U9IKF

Why Sii

Great Place to Work

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Fascinating projects

prestigious brands from around the world, long-term contracts with many clients

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We share the profit with Workers

last year we allocated PLN 23 M to this benefit

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PLN 1 000 000 per year for your ideas

with this amount, we support the passions and voluntary actions of our workers

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7 500 experts and many development opportunities

Tech Communities, workshops, a training platform, and a technology blog – you choose

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Employment stability

revenue of EUR 480M, no debts, since 2006 on the market

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Great, comfortable offices

perfect place to work, integrate, have fun together, and celebrate successes

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Open-minded and available management team

quick decision-making, we’re all on a first-name basis

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True values

these are not empty words – we’re guided by them every day

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Fantastic atmosphere

created by all Sii Power People

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Attractive benefits package

private healthcare, benefits cafeteria platform, car discounts and more

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