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Kuba, service
delivery manager

Media Services Support Specialist

Location: Warszawa

The challenges waiting for you:

  • Provide the full range of support to video services
  • Manage video conference meetings and digital media streaming to assure high quality connection
  • Support during video calls and instant solving problems
  • Daily Video Conference schedule review and close cooperation with stakeholders 
  • Assist with major incident and problem investigations
  • Globally cooperation with over 65 team members from 7. location in the world

Required skills:

  • At least 2 years of experience on help or service desk position
  • Good knowledge in video services (Lync, Skype for business, Cisco)
  • Experience in Windows environment 
  • Fluent English and good communication skills
  • Ability to work under pressure of time
  • A desire to continually develop new skills and capabilities

Your benefits:

  • Interesting projects focused on new technologies and realized within different client’s sectors (banking, telco, pharma)
  • Possibility to join the Best Place to Work in IT in Poland, awarded with Great Place to Work and Computerworld AudIT prizes 
  • Flexible employment forms – B2B and permanent contact
  • Package of benefits (Multisport card, privet medical insurance, group insurance, English course) 
  • Unique work atmosphere – Check it yourself! – plenty of integration and family-friendly events, hobby groups: sports, board games, photography, billiards

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