The best place to work
and the fastest growing IT and engineering company in Poland

Great Place To Work
500 mln PLN

Head of BPO Services / BPO Practice Director

Location: Warszawa

The challenges waiting for you:

  • Launch a new investment in Sii, the Business Processes Outsourcing Unit
  • Build Sii offering in the area of BPO such as:
    • Administration support management 
    • Business trips management 
    • Procurement 
    • Project administration & billing 
    • Worker administration management 
    • Fleet management 
    • Accounting or payroll 
    • Graphic & social media management
    • Other

  • Define SWOT & USP against competitors
  • Define and execute the unit’s sales, business development & marketing strategy in order to obtain leads & opportunities
  • Manage sales & presales activities
  • Manage delivery of services under his/her responsibility in the areas: risks, budget, quality assurance, methodology, controlling, reporting and planning. Organize & lead the work of the delivery teams 
  • HR / Team / People management
  • Be responsible for a P&L unit
  • Cooperate with other company units: sales, finance, back-office, PMO, legal

Required skills:

  • Ambitious Leader
  • Experience in management of a unit responsible for providing BPO services
  • Experience in sales and client acquisition of BPO services
  • Hands-on experience with organizing delivery of BPO services
  • Wide knowledge on the relevant market, competition and clients
  • Good sales and presales skills
  • Minimum 10 years’ professional experience
  • At least 3 years’ experience gained in BPO services business 
  • University education 
  • Dynamic and very ambitious person, not afraid of challenges
  • Good organization of work and excellent skills to manage people
  • Positive Energy. Ability to energize others
  • Passion. Deep and authentic excitement about work
  • Professional approach to work, strong sense of responsibility to the customer
  • Nice and open-minded
  • Ability to understand customer’s problems & create solutions in response 
  • Ability to sell high level consulting services & win large deals
  • Excellent interpersonal and communication skills
  • Drive and ambition to win & deliver contracts, strong focus on target 
  • Ability to recruit top level subordinates team; build close contact / partnership / open-minded relation with them. Closely monitor subordinates KPI help them to perform & win 
  • Fluent English proficiency

Your benefits:

  • Build you own start-up & independent unit from scratch
  • P&L responsibilities with high decision-making freedom
  • Complete set of supporting organization, shared-services & tools (marketing, internal IT tools, website, recruitment, office, PMO, legal services, up-selling possibilities to our existing customers…)
  • Permanent job contract (fix + bonuses depending on business results)
  • Company car
  • Private healthcare system, additional perks of benefits

Are you interested in this offer?

The recruitment process

The recruitment process The recruitment process

Recommend an IT expert

Your friend would be great for this job? Recommend him/her and receive a bonus!
Recommend expert

Are you interested in this offer?

Add attachment
Approved file formats: .doc, docx, .pdf. Maximum file size: 5 MB

Share with friends