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Kuba, service
delivery manager

Infrastructure Delivery Manager

Location: Piła, Poznań

The challenges waiting for you:

  • Organize and lead the work of delivery team as a manager and a mentor
  • Meet or exceed Client's needs, maintain high Clients satisfaction rating
  • Establish productive, professional relationships with key personnel in assigned Clients, maintain good long-term relationships
  • Take care about increasing business in selling services (promote Sii offer, obtain business information about clients and competitors, up-selling – identifying and creating new needs among Sii Clients)
  • Identify and develop valuable ideas, share knowledge, deliver information, take part in conferences, job fairs workshops and training
  • Support HR and Recruitment Departments in following tasks:
    • recruitment (if possible take part in selected recruitment interviews with candidates)
    • identify most talented engineers, plan and organize the work of a team
    • motivate and team build, manage employees performance assessments
  • Prepare Technical & Commercial offers, help to build winning offers in cooperation with Sii PSD, Sales Department, Sii Experts
  • Act as expert to resolve complex issues and provide suggestions on improvements

Required skills:

  • At least 2 years' experience on similar position within IT service delivery
  • At least 5 years' experience working as a Microsoft Systems Administrator
  • Advanced knowledge of Microsoft technologies – on premise and cloud
  • Experience in effective licensing of Microsoft solutions in EA and CSP models
  • Broad knowledge of Open-Source solutions with an emphasis on DevOps
  • Broad knowledge of cloud solutions (Azure, AWS, etc.)
  • Knowledge of issues, methodologies and tools for systems' architectures, business processes
  • Good understanding of IT services' market and sales process
  • ITIL certification nice to have
  • Experience in managing the relationship with customers
  • Excellent analytical skills
  • Good knowledge of English
  • Professional approach to work, strong sense of responsibility
  • Determination, proactivity, ambition, teamwork, positive attitude
  • Ability to delegate and enforce tasks

Why it's worth to join Sii?:

  • You will join the Leader. With over 4 000 specialists, Sii is actually the fastest growing, most successful & undisputed number 1 IT & Engineering services company in Poland!
  • You will work on challenging & fascinating international projects run for hundreds of prestigious customers from various sectors & industries
  • We will guarantee you many career development opportunities, facilitated by our Job changer application which allows you to change a project, the area of your activity or a place of work
  • You will cooperate with the best experts in talented & passionate teams on most advanced cutting-edge technologies
  • You will work in Great Place to Work company with amazing atmosphere and authentic values. You will meet new fantastic friends here!
  • We will support your personal dreams and initiatives within Passion Sponsorship Program and Power Volunteers Program
  • We will invite you to awesome integration meetings, interest groups and meetups
  • You will enjoy comfortable, top class, modernly designed offices in the best locations

Join us

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Please note that we will contact only selected candidates.

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