Best Workplace 2019

Great Place To Work Great Place To Work Europe
Kuba, service
delivery manager

Application Support

Location: Wrocław

The challenges waiting for you:

  • Second line Application Support for IPPM application (COTS solution, Parts Pricing Domain)
  • Supporting users
  • Handling questions
  • Identifying defects
  • Providing temporary workarounds
  • Proposing changes and improvement activities
  • Registering and following up incidents and problems
  • Performing RCA and problem investigations
  • Working with business requirements
  • Developing processes, WoW and standards within supported area

Required skills:

  • Minimum 3 years of experience in 2nd line application support
  • Writing SQL queries on medium level
  • Basic system analysis (preferably COTS solution) knowledge
  • Fluent work with documented business requirements
  • RCA and problem investigation
  • ITIL awareness
  • Working in SNOW (nice to have)
  • Experience from system testing
  • Fluent communication in English
  • Representing true team spirit

Why it's worth to join Sii?:

  • You will join the Leader. With over 4 000 specialists, Sii is actually the fastest growing, most successful & undisputed number 1 IT & Engineering services company in Poland!
  • You will work on challenging & fascinating international projects run for hundreds of prestigious customers from various sectors & industries
  • We will guarantee you many career development opportunities, facilitated by our Job changer application which allows you to change a project, the area of your activity or a place of work
  • You will cooperate with the best experts in talented & passionate teams on most advanced cutting-edge technologies
  • You will work in Great Place to Work company with amazing atmosphere and authentic values. You will meet new fantastic friends here!
  • We will support your personal dreams and initiatives within Passion Sponsorship Program and Power Volunteers Program
  • We will invite you to awesome integration meetings, interest groups and meetups
  • You will enjoy comfortable, top class, modernly designed offices in the best locations

Join us

Attach your CV *
Approved file formats: .doc, docx, .pdf. Maximum file size: 5 MB
Only three steps to join us
Send your application.
Meet us at the recruitment interview.
Take part in the verification of your skills.
Start your adventure with Sii!

Please note that we will contact only selected candidates.

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