A three-day Service Operation training based on the publication: “Service Operation”, which covers the topics connected to both day-to-day support and management of IT services in the phase of their exploitation as well as the maintenance of an infrastructure matching the provided IT services.
One of the following ITIL® Foundation certificates:
All the people involved in and responsible for the ongoing delivery of IT services: Service Owners, Service Desk Supervisors, Technical managers, Application Managers, Problem Managers, Incident Managers
The number of participants: 8-15 people
Duration: 3 days
Available language: PL / EN
Available course material: EN
Available exam: EN
ITIL® and PRINCE2® are registered trademarks of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
AgilePM® is a registered trademark of DynamicSystem Development Method Ltd.
All AgilePM® Courses are offered by Sii, an Affiliate of Quint Wellington Redwood, an Accredited Training Organization of The APM Group Ltd.
Lean IT® Association is a registered trademark of the Lean IT Association LLC. All rights reserved. Sii is an Affiliate of Accredited Training OrganizationQuint Wellington Redwood.
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