A three-day Service Strategy training based on the publication: “Service Strategy”, which covers the topics connected to both defining and managing the strategy of IT services as well as their influence on the subsequent phases of the IT services lifecycle.
One of the following ITIL® Foundation certificates:
CIOs, Business Relationships Managers, Financial Managers, Service Owners, managers and executives who are responsible for the delivery of IT services in an organization, supervisory staff, any IT professionals involved in service strategy management activities
The number of participants: 8-15 people
Duration: 3 days
Available language: PL / EN
Available course material: EN
Available exam: EN
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