Course objectives

Getting to know Jira tool from the process and project administration perspective, learning best practices, tips and business role.

Benefits

Participants will learn and understand:

• Tool design and functionalities, available options
• Basics of personal configuration
• Tool nomenclature
• How to identify roles and assign them to function in the task
• How to supervise the process and support it at various stages

Participants will be able to:

• Verify text in Confluence and manage access
• Effectively manage Jira tasks within the process
• Reassign the task for continuation/acceptance to the selected person
• Identify the next steps in the process
• Find tasks requiring their attention
• Map business requirements in tasks
• Propose and maintain a high quality standard of data in the organization thanks to Jira

Training scope

• Jira and Confluence as a collaboration platform – role and usage
• • Presentation of tools
  • A way to access tools, relations
  • Task and project tracking
  • Reporting (time and status)
• Process and training division of users: End User, Business Administrator, System Administrator
  • Available Jira projects
  • Roles and Permissions
• The process from the perspective of a Business Administrator, supervision and support of the process for individual end users: Author, Reviewers, Acceptors.
• Complex diagrams:
  • Workflow
  • Notifications – cooperation, motivation and supervision
• Data security and visibility
  • Available security levels – change permissions
• Support in managing applications
• Adapting requests to business needs
  • Collecting data in Jira
• Tips & tricks: working with large amounts of data, export / import, JQL – advanced search

Audience

People who do not have knowledge about JIRA or want to deepen it for the full use of available business solutions.