{"id":33135,"date":"2020-09-13T18:23:22","date_gmt":"2020-09-13T18:23:22","guid":{"rendered":"https:\/\/sii.pl\/?post_type=case-study&#038;p=33135"},"modified":"2022-07-22T13:31:12","modified_gmt":"2022-07-22T13:31:12","slug":"microsoft-365-support-service","status":"publish","type":"case-study","link":"https:\/\/sii.pl\/en\/case-study\/microsoft-365-support-service\/","title":{"rendered":"Multilingual support for SharePoint-related requests"},"content":{"rendered":"<h2>The challenge<\/h2>\n<div class=\"sii-rl-content-item sii-rl-businessNeed\">\n<div class=\"sii-rl-content-item-value sii-rl-businessNeed-value sii-rl-content-item-value-display\">\n<div class=\"ng-scope\">\n<div class=\"ng-binding\">\n<div class=\"sii-rl-content-item sii-rl-businessNeed\">\n<div class=\"sii-rl-content-item-value sii-rl-businessNeed-value sii-rl-content-item-value-display\">\n<div>\n<div class=\"ng-scope\">\n<div class=\"ng-binding\">The client needed comprehensive support for SharePoint-related requests.<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<h2>What we did<\/h2>\n<ul>\n<li>Identified and verified error causes in the system.<\/li>\n<li>Handled requests for SharePoint-related modifications, such as creating new elements or deleting old ones (sites, forms, etc.).<\/li>\n<li>Conducted phone consultations.<\/li>\n<li>Assisted with MS Teams adoption, especially the Polish business unit.<\/li>\n<li>Created appropriate flows in MS Power Automate.<\/li>\n<\/ul>\n<h2>Benefits for the client<\/h2>\n<ul>\n<li>Obtaining expert support in multiple languages throughout the company<\/li>\n<li>Specialists available for resolving urgent incidents<\/li>\n<li>Implementation and adoption of MS Teams and other Office 365 apps<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>The challenge The client needed comprehensive support for SharePoint-related requests. What we did Identified and verified error causes in the &hellip; <a class=\"continued-btn\" href=\"https:\/\/sii.pl\/en\/case-study\/microsoft-365-support-service\/\">Continued<\/a><\/p>\n","protected":false},"author":16,"featured_media":0,"template":"views\/single-old-case-study.blade.php","offering":[3869],"industry":[1660],"client":[4512],"technologies":[4519,5323,4455,4518,4517,3575],"country":[],"class_list":["post-33135","case-study","type-case-study","status-publish","hentry","offering-microsoft-365-m365","industry-retail-e-commerce","client-tikkurila-en","technologies-effecte-2","technologies-microsoft-365-en","technologies-microsoft-365-2","technologies-ms-poweraps-2","technologies-ms-teams-2","technologies-sharepoint-online-2"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/sii.pl\/en\/wp-json\/wp\/v2\/case-study\/33135"}],"collection":[{"href":"https:\/\/sii.pl\/en\/wp-json\/wp\/v2\/case-study"}],"about":[{"href":"https:\/\/sii.pl\/en\/wp-json\/wp\/v2\/types\/case-study"}],"author":[{"embeddable":true,"href":"https:\/\/sii.pl\/en\/wp-json\/wp\/v2\/users\/16"}],"wp:attachment":[{"href":"https:\/\/sii.pl\/en\/wp-json\/wp\/v2\/media?parent=33135"}],"wp:term":[{"taxonomy":"offering","embeddable":true,"href":"https:\/\/sii.pl\/en\/wp-json\/wp\/v2\/offering?post=33135"},{"taxonomy":"industry","embeddable":true,"href":"https:\/\/sii.pl\/en\/wp-json\/wp\/v2\/industry?post=33135"},{"taxonomy":"client","embeddable":true,"href":"https:\/\/sii.pl\/en\/wp-json\/wp\/v2\/client?post=33135"},{"taxonomy":"technologies","embeddable":true,"href":"https:\/\/sii.pl\/en\/wp-json\/wp\/v2\/technologies?post=33135"},{"taxonomy":"country","embeddable":true,"href":"https:\/\/sii.pl\/en\/wp-json\/wp\/v2\/country?post=33135"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}