{"id":33156,"date":"2020-09-13T19:49:48","date_gmt":"2020-09-13T19:49:48","guid":{"rendered":"https:\/\/sii.pl\/?post_type=case-study&#038;p=33156"},"modified":"2022-07-22T15:03:45","modified_gmt":"2022-07-22T15:03:45","slug":"microsoft-365-support-service-3","status":"publish","type":"case-study","link":"https:\/\/sii.pl\/en\/case-study\/microsoft-365-support-service-3\/","title":{"rendered":"Handling urgent incidents and service requests with Microsoft 365 support service"},"content":{"rendered":"<h2>The challenge<\/h2>\n<div class=\"sii-rl-content-item sii-rl-businessNeed\">\n<div class=\"sii-rl-content-item-value sii-rl-businessNeed-value sii-rl-content-item-value-display\">\n<div>\n<div class=\"ng-scope\">\n<div class=\"ng-binding\">The client needed comprehensive support for SharePoint related requests.<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<h2>What we did<\/h2>\n<ul>\n<li>Identified and verified error causes in the system.<\/li>\n<li>DevelopedSharePoint modifications as needed.<\/li>\n<li>Created, tested and implemented new applications using Power Apps and Power Automate.<\/li>\n<li>Migrated data from SP On-Premise to SP Online.<\/li>\n<li>Supported Infopath &amp; SharePoint, and Nintex workflows.<\/li>\n<\/ul>\n<h2>Benefits for the client<\/h2>\n<ul>\n<li>Urgent incidents and service requests handled by experienced consultants<\/li>\n<li>Vast improvement of business processes<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>The challenge The client needed comprehensive support for SharePoint related requests. What we did Identified and verified error causes in &hellip; <a class=\"continued-btn\" href=\"https:\/\/sii.pl\/en\/case-study\/microsoft-365-support-service-3\/\">Continued<\/a><\/p>\n","protected":false},"author":16,"featured_media":0,"template":"views\/single-old-case-study.blade.php","offering":[3869],"industry":[1660],"client":[4538],"technologies":[5323,4455,4506,4523,4524,4518,4517,4533,3575],"country":[],"class_list":["post-33156","case-study","type-case-study","status-publish","hentry","offering-microsoft-365-m365","industry-retail-e-commerce","client-impress-en","technologies-microsoft-365-en","technologies-microsoft-365-2","technologies-microsoft-infopath-2","technologies-ms-forms-2","technologies-ms-power-automate-2","technologies-ms-poweraps-2","technologies-ms-teams-2","technologies-nintex-forms-for-microsoft-365-2","technologies-sharepoint-online-2"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/sii.pl\/en\/wp-json\/wp\/v2\/case-study\/33156"}],"collection":[{"href":"https:\/\/sii.pl\/en\/wp-json\/wp\/v2\/case-study"}],"about":[{"href":"https:\/\/sii.pl\/en\/wp-json\/wp\/v2\/types\/case-study"}],"author":[{"embeddable":true,"href":"https:\/\/sii.pl\/en\/wp-json\/wp\/v2\/users\/16"}],"wp:attachment":[{"href":"https:\/\/sii.pl\/en\/wp-json\/wp\/v2\/media?parent=33156"}],"wp:term":[{"taxonomy":"offering","embeddable":true,"href":"https:\/\/sii.pl\/en\/wp-json\/wp\/v2\/offering?post=33156"},{"taxonomy":"industry","embeddable":true,"href":"https:\/\/sii.pl\/en\/wp-json\/wp\/v2\/industry?post=33156"},{"taxonomy":"client","embeddable":true,"href":"https:\/\/sii.pl\/en\/wp-json\/wp\/v2\/client?post=33156"},{"taxonomy":"technologies","embeddable":true,"href":"https:\/\/sii.pl\/en\/wp-json\/wp\/v2\/technologies?post=33156"},{"taxonomy":"country","embeddable":true,"href":"https:\/\/sii.pl\/en\/wp-json\/wp\/v2\/country?post=33156"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}