{"id":45469,"date":"2021-06-09T13:55:04","date_gmt":"2021-06-09T13:55:04","guid":{"rendered":"https:\/\/sii.pl\/?post_type=case-study&#038;p=45469"},"modified":"2022-09-28T13:12:14","modified_gmt":"2022-09-28T13:12:14","slug":"e-learning-it-processes-in-the-organization","status":"publish","type":"case-study","link":"https:\/\/sii.pl\/en\/case-study\/e-learning-it-processes-in-the-organization\/","title":{"rendered":"E-learning platform for a new ITSM system"},"content":{"rendered":"<h2>The challenge<\/h2>\n<div class=\"sii-rl-content-item-value sii-rl-businessNeed-value sii-rl-content-item-value-display\">\n<div class=\"sii-rl-content-item sii-rl-businessNeed\">\n<div class=\"sii-rl-content-item-value sii-rl-businessNeed-value sii-rl-content-item-value-display\">\n<div class=\"ng-scope\">\n<div class=\"ng-binding\">\n<div class=\"sii-rl-content-item sii-rl-businessNeed\">\n<div class=\"sii-rl-content-item-value sii-rl-businessNeed-value sii-rl-content-item-value-display\">\n<div class=\"ng-scope\">\n<p class=\"ng-binding\">The client implemented a new ITSM system and needed a scalable solution to support the adoption of IT processes.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<h2>What we did<\/h2>\n<ul>\n<li>Defined the client&#8217;s business needs and requirements.<\/li>\n<li>Prepared a series of interactive mini-training sessions for the client&#8217;s e-learning platform, taking into account the specificity of the company&#8217;s processes.<\/li>\n<\/ul>\n<h2>Benefits for the client<\/h2>\n<ul>\n<li>Toolbox for diagnosing and working out solutions to existing problems in projects<\/li>\n<li>New, efficient scheme of cooperation and project process<\/li>\n<li>Ability to present new IT processes and the ITSM system to all IT employees in a standardized way<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>The challenge The client implemented a new ITSM system and needed a scalable solution to support the adoption of IT &hellip; <a class=\"continued-btn\" href=\"https:\/\/sii.pl\/en\/case-study\/e-learning-it-processes-in-the-organization\/\">Continued<\/a><\/p>\n","protected":false},"author":48,"featured_media":0,"template":"views\/single-old-case-study.blade.php","offering":[1651],"industry":[1660],"client":[4962],"technologies":[4964],"country":[],"class_list":["post-45469","case-study","type-case-study","status-publish","hentry","offering-trainings","industry-retail-e-commerce","client-circle-k","technologies-itil-training"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/sii.pl\/en\/wp-json\/wp\/v2\/case-study\/45469"}],"collection":[{"href":"https:\/\/sii.pl\/en\/wp-json\/wp\/v2\/case-study"}],"about":[{"href":"https:\/\/sii.pl\/en\/wp-json\/wp\/v2\/types\/case-study"}],"author":[{"embeddable":true,"href":"https:\/\/sii.pl\/en\/wp-json\/wp\/v2\/users\/48"}],"wp:attachment":[{"href":"https:\/\/sii.pl\/en\/wp-json\/wp\/v2\/media?parent=45469"}],"wp:term":[{"taxonomy":"offering","embeddable":true,"href":"https:\/\/sii.pl\/en\/wp-json\/wp\/v2\/offering?post=45469"},{"taxonomy":"industry","embeddable":true,"href":"https:\/\/sii.pl\/en\/wp-json\/wp\/v2\/industry?post=45469"},{"taxonomy":"client","embeddable":true,"href":"https:\/\/sii.pl\/en\/wp-json\/wp\/v2\/client?post=45469"},{"taxonomy":"technologies","embeddable":true,"href":"https:\/\/sii.pl\/en\/wp-json\/wp\/v2\/technologies?post=45469"},{"taxonomy":"country","embeddable":true,"href":"https:\/\/sii.pl\/en\/wp-json\/wp\/v2\/country?post=45469"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}