{"id":56845,"date":"2022-04-08T17:19:05","date_gmt":"2022-04-08T17:19:05","guid":{"rendered":"https:\/\/sii.pl\/?post_type=case-study&#038;p=56845"},"modified":"2022-07-22T15:32:55","modified_gmt":"2022-07-22T15:32:55","slug":"solution-development-on-the-servicenow-platform","status":"publish","type":"case-study","link":"https:\/\/sii.pl\/en\/case-study\/solution-development-on-the-servicenow-platform\/","title":{"rendered":"Ensuring topicality of the ServiceNow platform by solution development"},"content":{"rendered":"<h2>The challenge<\/h2>\n<div class=\"sii-rl-content-item-value sii-rl-businessNeed-value sii-rl-content-item-value-display\">\n<div class=\"sii-rl-content-item sii-rl-businessNeed\">\n<div class=\"sii-rl-content-item-value sii-rl-businessNeed-value sii-rl-content-item-value-display\">\n<div class=\"ng-scope\">\n<div class=\"sii-rl-content-item sii-rl-businessNeed\">\n<div class=\"sii-rl-content-item-value sii-rl-businessNeed-value sii-rl-content-item-value-display\">\n<div class=\"ng-scope\">\n<div class=\"sii-rl-content-item sii-rl-businessNeed\">\n<div class=\"sii-rl-content-item-value sii-rl-businessNeed-value sii-rl-content-item-value-display\">\n<div>\n<div class=\"ng-scope\">\n<div class=\"ng-binding\">The client needed to keep the ServiceNow platform up to date and with agreed availability.<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<h2>What we did<\/h2>\n<ul>\n<li>Provided support and maintenance in the managed service model, along with an architect and developer, to ensure quality delivery of changes.<\/li>\n<li>Performed regular platform updates to implement significant improvements to the ServiceNow platform.<\/li>\n<li>Worked with a full range of ServiceNow products from ITSM.<\/li>\n<li>Delivered upgrades to the platform with minimum impact on business.<\/li>\n<\/ul>\n<h2>Benefits for the client<\/h2>\n<div class=\"sii-rl-reference-lang-background ng-scope\" data-ng-repeat=\"item in ViewModel.ReferenceModel.ReferenceLanguages\" data-ng-show=\"ViewModel.SelectedLanguage.Value==item.LangName\">\n<div class=\"sii-rl-content-item sii-rl-effects\">\n<div class=\"sii-rl-content-item-value sii-rl-effects-value sii-rl-content-item-value-display\">\n<div class=\"ng-scope\">\n<div class=\"sii-rl-reference-lang-background ng-scope\" data-ng-repeat=\"item in ViewModel.ReferenceModel.ReferenceLanguages\" data-ng-show=\"ViewModel.SelectedLanguage.Value==item.LangName\">\n<div class=\"sii-rl-content-item sii-rl-effects\">\n<div class=\"sii-rl-content-item-value sii-rl-effects-value sii-rl-content-item-value-display\">\n<div class=\"ng-scope\">\n<ul>\n<li>Significant change development in the Idea, Demand, HR, and Finance modules<\/li>\n<li>Architecture consultancy resulting in the most efficient performance<\/li>\n<li>Continuity of change development ensuring topicality of the platform<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>The challenge The client needed to keep the ServiceNow platform up to date and with agreed availability. What we did &hellip; <a class=\"continued-btn\" href=\"https:\/\/sii.pl\/en\/case-study\/solution-development-on-the-servicenow-platform\/\">Continued<\/a><\/p>\n","protected":false},"author":39,"featured_media":0,"template":"views\/single-old-case-study.blade.php","offering":[5263],"industry":[1660],"client":[5412],"technologies":[5061],"country":[],"class_list":["post-56845","case-study","type-case-study","status-publish","hentry","offering-servicenow","industry-retail-e-commerce","client-arla-foods-en","technologies-servicenow-en"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/sii.pl\/en\/wp-json\/wp\/v2\/case-study\/56845"}],"collection":[{"href":"https:\/\/sii.pl\/en\/wp-json\/wp\/v2\/case-study"}],"about":[{"href":"https:\/\/sii.pl\/en\/wp-json\/wp\/v2\/types\/case-study"}],"author":[{"embeddable":true,"href":"https:\/\/sii.pl\/en\/wp-json\/wp\/v2\/users\/39"}],"wp:attachment":[{"href":"https:\/\/sii.pl\/en\/wp-json\/wp\/v2\/media?parent=56845"}],"wp:term":[{"taxonomy":"offering","embeddable":true,"href":"https:\/\/sii.pl\/en\/wp-json\/wp\/v2\/offering?post=56845"},{"taxonomy":"industry","embeddable":true,"href":"https:\/\/sii.pl\/en\/wp-json\/wp\/v2\/industry?post=56845"},{"taxonomy":"client","embeddable":true,"href":"https:\/\/sii.pl\/en\/wp-json\/wp\/v2\/client?post=56845"},{"taxonomy":"technologies","embeddable":true,"href":"https:\/\/sii.pl\/en\/wp-json\/wp\/v2\/technologies?post=56845"},{"taxonomy":"country","embeddable":true,"href":"https:\/\/sii.pl\/en\/wp-json\/wp\/v2\/country?post=56845"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}