{"id":117986,"date":"2025-04-17T16:07:47","date_gmt":"2025-04-17T16:07:47","guid":{"rendered":"https:\/\/sii.pl\/?post_type=offering-page&#038;p=117986"},"modified":"2025-06-20T11:07:33","modified_gmt":"2025-06-20T11:07:33","slug":"it-system-management","status":"publish","type":"offering-page","link":"https:\/\/sii.pl\/en\/what-we-offer\/enterprise-platforms\/servicenow\/it-system-management\/","title":{"rendered":"ServiceNow IT System Management"},"content":{"rendered":"<div class=\"nsw-o-info-lead  -hidden-dark-overlay    js-mobile-trigger-button_1 \" >\n    <div class=\"nsw-o-info-lead__overlay\" style=\"position:relative;\">\n                    <div class=\"nsw-o-info-lead__background d-flex flex-column justify-content-center align-items-center\">\n                                    <img decoding=\"async\" src=\"https:\/\/sii.pl\/wp-content\/uploads\/2025\/04\/ServiceNow-ITSM_desktop.jpg\" alt=\"\" class=\"u-hidden-on-mobile-small\" data-no-lazy=\"1\">\n                    <img decoding=\"async\" src=\"https:\/\/sii.pl\/wp-content\/uploads\/2025\/04\/ServiceNow-ITSM_mobile.jpg\" alt=\"\" class=\"u-visible-on-mobile-small\" data-no-lazy=\"1\">\n                            <\/div>\n                        <div class=\"nsw-o-info-lead__content container -nsw-container d-flex  flex-column \">\n           <div class=\"nsw-o-info-lead__breadcrumbs u-hidden-on-mobile\">\n                                  <ul class=\"nsw-m-breadcrumbs d-flex align-items-center flex-wrap -invert\" itemscope=\"\" itemtype=\"https:\/\/schema.org\/BreadcrumbList\">\n        <li class=\"nsw-m-breadcrumbs__item\" itemprop=\"itemListElement\" itemscope=\"\" itemtype=\"https:\/\/schema.org\/ListItem\">\n        <a class=\" u-color-invert  \" itemprop=\"item\" href=\"https:\/\/sii.pl\/en\/\">\n            <span itemprop=\"name\" property=\"name\">Home<\/span>\n        <\/a>\n    <\/li>\n        <\/ul>                          <\/div>\n            <div class=\"nsw-o-info-lead__back-content u-hidden-on-desktop\">\n                                                            <a  href=\"https:\/\/sii.pl\/en\/what-we-offer\/enterprise-platforms\/servicenow\/\" class=\"nsw-a-button -link-invert -icon-left -icon-small u-hidden-on-desktop nsw-o-info-lead__back-btn\"   >\n            <span class=\"nsw-a-button__icon\">\n            <svg width=\"4\" height=\"7\" viewBox=\"0 0 4 7\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n    <path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M3.85355 6.35355C3.65829 6.54882 3.34171 6.54882 3.14645 6.35355L0.292893 3.5L3.14645 0.646447C3.34171 0.451184 3.65829 0.451184 3.85355 0.646447C4.04882 0.841709 4.04882 1.15829 3.85355 1.35355L1.70711 3.5L3.85355 5.64645C4.04882 5.84171 4.04882 6.15829 3.85355 6.35355Z\"\/>\n<\/svg>\n\n        <\/span>\n        <span>Sii x ServiceNow<\/span>\n    <\/a>\n                                                <\/div>\n            <div class=\"nsw-o-info-lead__row d-flex flex-column justify-content-between mt-auto\">\n                                                <div class=\"nsw-m-title-block -h2 -ph4 -invert\">\n                                <h1 class=\"nsw-m-title-block__title\">ServiceNow IT System Management<\/h1>\n                        <p class=\"nsw-m-title-block__subtitle\">As a certified ServiceNow partner, we will simplify processes and unify your IT operations with the most impactful IT service management tool \u2013 according to Gartner Magic Quadrant. <\/p>\n    <\/div>\n\n                <div class=\"nsw-o-info-lead__controls-button\">\n                                                                                                                                                                        <a  href=\"#nswOfferFormBlock\" class=\"nsw-a-button  js-scroll-to-section\"    rel=\"nofollow\" >\n        <span>Get in touch<\/span>\n    <\/a>\n                                                                                                                        <\/div>\n\n            <\/div>\n                                            <\/div>\n    <\/div>\n<\/div><section class=\"wp-block-nsw-block-section nsw-section  section-461e0427-9754-4011-ad28-8e01a01aacdb\" id=\"\"><style type=\"text\/css\">.section-461e0427-9754-4011-ad28-8e01a01aacdb { \n\t\t\n\t\t\t\tpadding-top:120px;\n\t\t\t  \n\t\t\t\n\t\t\n\t\t\t\tpadding-bottom:120px;\n\t\t\t  \n\t\t\t\n\t\t\n\t\t\t\tbackground:linear-gradient(152deg, rgba(245, 249, 254, 0) 35.51%, rgba(245, 249, 254, 0.48) 55.73%, rgba(245, 249, 254, 1) 78.08%);\n\t\t\t  \n\t\t\t }\n                         @media screen and (max-width: 991px) { .section-461e0427-9754-4011-ad28-8e01a01aacdb { \n\t\t\n\t\t\t\tpadding-top:30px;\n\t\t\t  \n\t\t\t\n\t\t\n\t\t\t\tpadding-bottom:30px;\n\t\t\t  \n\t\t\t } }<\/style><div class=\"wp-block-sii-nsw-header container\"><style type=\"text\/css\">.header-98ab5bf1-8959-434d-b130-5c2dc8fb6cd0 .nsw-m-title-block__title, .header-98ab5bf1-8959-434d-b130-5c2dc8fb6cd0 .nsw-m-title-block__subtitle {  }\n                         @media screen and (max-width: 991px) { .header-98ab5bf1-8959-434d-b130-5c2dc8fb6cd0 .nsw-m-title-block__title, .header-98ab5bf1-8959-434d-b130-5c2dc8fb6cd0 .nsw-m-title-block__subtitle {  } }<\/style><header class=\"nsw-header nsw-m-title-block  header-98ab5bf1-8959-434d-b130-5c2dc8fb6cd0 -h2 -ph3 \"><span class=\"nsw-m-title-block__above-title \"><\/span><h2 class=\"nsw-m-title-block__title \">UPGRADE YOUR <mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-nswc-gradient-color\">IT OPERATIONS<\/mark><\/h2><p class=\"nsw-m-title-block__subtitle \"><\/p><\/header><\/div>\n\n<div class=\"wp-block-sii-nsw-container container container-1cc30d82-7b6a-43e7-bc01-af597ce78216\"><style type=\"text\/css\">.container-1cc30d82-7b6a-43e7-bc01-af597ce78216 {  }\n                         @media screen and (max-width: 991px) { .container-1cc30d82-7b6a-43e7-bc01-af597ce78216 {  } }<\/style><h2 class=\"wp-block-heading has-nsw-p-2-font-size\">We\u2019ll set you up with one ecosystem for all your IT needs to help you automate manual tasks and improve visibility.&nbsp;&nbsp;<\/h2><\/div><\/section><section class=\"wp-block-nsw-block-section nsw-section  section-605dcf64-c352-4651-8f03-2316b57cd536\" id=\"\"><style type=\"text\/css\">.section-605dcf64-c352-4651-8f03-2316b57cd536 { \n\t\t\n\t\t\t\tpadding-top:68px;\n\t\t\t  \n\t\t\t\n\t\t\n\t\t\t\tpadding-bottom:42px;\n\t\t\t  \n\t\t\t\n\t\t\n\t\t\t\tbackground:linear-gradient(152deg, rgba(245, 249, 254, 0) 35.51%, rgba(245, 249, 254, 0.48) 55.73%, rgba(245, 249, 254, 1) 78.08%);\n\t\t\t  \n\t\t\t }\n                         @media screen and (max-width: 991px) { .section-605dcf64-c352-4651-8f03-2316b57cd536 { \n\t\t\n\t\t\t\tpadding-top:24px;\n\t\t\t  \n\t\t\t\n\t\t\n\t\t\t\tpadding-bottom:2px;\n\t\t\t  \n\t\t\t } }<\/style><div class=\"wp-block-sii-nsw-header container\"><style type=\"text\/css\">.header-aba98195-02ea-4d82-bdc0-66147ff58908 .nsw-m-title-block__title, .header-aba98195-02ea-4d82-bdc0-66147ff58908 .nsw-m-title-block__subtitle {  }\n                         @media screen and (max-width: 991px) { .header-aba98195-02ea-4d82-bdc0-66147ff58908 .nsw-m-title-block__title, .header-aba98195-02ea-4d82-bdc0-66147ff58908 .nsw-m-title-block__subtitle {  } }<\/style><header class=\"nsw-header nsw-m-title-block  header-aba98195-02ea-4d82-bdc0-66147ff58908 -h2 -ph3 -at0\"><span class=\"nsw-m-title-block__above-title \"><\/span><h2 class=\"nsw-m-title-block__title \">ACHIEVE MORE WITH <mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-nswc-gradient-color\">SII x SERVICENOW ITSM<\/mark><\/h2><p class=\"nsw-m-title-block__subtitle \"><\/p><\/header><\/div>\n\n<div class=\"wp-block-sii-nsw-container container container-f759df36-1b52-4105-891f-87ece23f9062\"><style type=\"text\/css\">.container-f759df36-1b52-4105-891f-87ece23f9062 { margin-top:60px; }\n                         @media screen and (max-width: 991px) { .container-f759df36-1b52-4105-891f-87ece23f9062 { margin-top:20px; } }<\/style><h2 class=\"wp-block-heading mb-3 has-nsw-h-3-font-size\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-nswc-gradient-color\">Automated incident and problem management&nbsp;<\/mark><\/h2>\n\n<p>Sii will help you resolve technical issues faster and prevent recurring outages. With Incident Management, you route tickets automatically to the right teams and keep stakeholders informed in real-time. Problem Management identifies the root causes \u2013 to help you reduce repeat incidents and maintain stable operations.&nbsp;<\/p>\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h2 class=\"wp-block-heading mb-3 has-nsw-h-3-font-size\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-nswc-gradient-color\">Efficient change management&nbsp;<\/mark><\/h2>\n\n<p>Sii\u2019s implementation will cut downtime and increase reliability. Plan, review, and implement changes without disrupting ongoing services. Through Change Management workflows, you evaluate risk, simplify approvals, and keep changes documented in a single system.&nbsp;&nbsp;<\/p>\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h2 class=\"wp-block-heading mb-3 has-nsw-h-3-font-size\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-nswc-gradient-color\">Integrated monitoring<\/mark><\/h2>\n\n<p>To ensure continuous visibility and control over IT infrastructure, Sii leverages ServiceNow ITOM to identify and manage cloud resources such as AWS, GCP, and Microsoft Azure. By integrating ITOM with endpoint management platforms (Microsoft Intune, Jamf) and monitoring tools (Datadog, Dynatrace, OpenTelemetry), we provide a more comprehensive view of the IT environment, enabling faster issue resolution. Additionally, through the deployment of Service Graph Connectors, we synchronize data with security tools such as Microsoft Defender and Qualys, ensuring cohesive and secure asset management tailored to your business needs.&nbsp;<\/p>\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h2 class=\"wp-block-heading mb-3 has-nsw-h-3-font-size\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-nswc-gradient-color\">Convenient user experience&nbsp;<\/mark><\/h2>\n\n<p>You can offer employees and customers a simple self-service experience with Sii\u2019s implementation. Request Management automates routine requests \u2013 like password resets or hardware orders \u2013 via a modern Service Catalog. Users get what they need without waiting for manual interventions. You will experience lower costs and free up IT staff for more strategic tasks.&nbsp;<\/p>\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h2 class=\"wp-block-heading mb-3 has-nsw-h-3-font-size\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-nswc-gradient-color\">Better resource allocation&nbsp;<\/mark><\/h2>\n\n<p>With Sii\u2019s help, you will be able to track every configuration item in your environment \u2013 from servers to software licenses. A robust CMDB provides real-time insights into how these items relate and enables proactive impact analysis. IT Asset Management helps you utilize resources better to prevent unplanned purchases and license compliance issues.&nbsp;&nbsp;<\/p>\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h2 class=\"wp-block-heading mb-3 has-nsw-h-3-font-size\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-nswc-gradient-color\">Transparent reporting and metrics&nbsp;<\/mark><\/h2>\n\n<p>With Sii, you can measure key metrics \u2013 like SLA compliance, mean time to resolution, and cost per incident \u2013 to guide data-driven improvements. Live dashboards let you instantly see if your KPIs slip to give you time to act before customers feel the impact. This transparency also aids strategic planning and budget allocation.&nbsp;<\/p><\/div><\/section><section class=\"wp-block-nsw-block-section nsw-section  section-f48af204-fc4a-4265-82e2-b8b1ce6aab09\" id=\"\"><style type=\"text\/css\">.section-f48af204-fc4a-4265-82e2-b8b1ce6aab09 { \n\t\t\n\t\t\t\tpadding-top:80px;\n\t\t\t  \n\t\t\t\n\t\t\n\t\t\t\tpadding-bottom:50px;\n\t\t\t  \n\t\t\t\n\t\t\n\t\t\t\tbackground:#ffffff;\n\t\t\t  \n\t\t\t\n\t\t\t\tbackground-image:url(https:\/\/sii.pl\/wp-content\/uploads\/2024\/12\/ServiceNow_2.jpg);\n\t\t\t\n\t\t\t\tbackground-repeat:no-repeat;\n\t\t\t\n\t\t\t\tbackground-size:cover;\n\t\t\t }\n                         @media screen and (max-width: 991px) { .section-f48af204-fc4a-4265-82e2-b8b1ce6aab09 { \n\t\t\n\t\t\t\tpadding-top:30px;\n\t\t\t  \n\t\t\t\n\t\t\n\t\t\t\tpadding-bottom:30px;\n\t\t\t  \n\t\t\t } }<\/style><div class=\"wp-block-sii-nsw-container container container-66dba0df-76e9-400e-bcc6-6192d70bf069\"><style type=\"text\/css\">.container-66dba0df-76e9-400e-bcc6-6192d70bf069 {  }\n                         @media screen and (max-width: 991px) { .container-66dba0df-76e9-400e-bcc6-6192d70bf069 {  } }<\/style><div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-1 wp-block-columns-is-layout-flex\"><div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:70%\"><h4 class=\"wp-block-heading has-nswc-natural-100-color has-text-color has-link-color has-nsw-h-2-font-size wp-elements-3784aed056435fcbc3d8710f61052b57\">OUR <mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-invert-color\">SERVICENOW IT SYSTEM MANAGEMENT<\/mark> SERVICES<\/h4>\n\n<p><\/p>\n\n<h2 class=\"wp-block-heading has-nswc-natural-100-color has-text-color has-link-color has-nsw-h-4-font-size wp-elements-ecb8552c1444d4be40213d66f6b43023\">At Sii, we fine-tune ServiceNow ITSM for efficient integration with DevOps, security, and monitoring tools, optimizing automation, AI, and proactive service management. Beyond implementation, we ensure smooth user adoption, maximizing productivity with intuitive workflows. Our certified experts combine deep platform knowledge with a business-driven approach, delivering tailored, efficient solutions for your organization.&nbsp;<\/h2>\n\n<p><\/p>\n\n<p class=\"has-nsw-h-4-font-size\"><strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-invert-color\">Leverage the capabilities of Sii and the ServiceNow ITSM module, including: <\/mark><\/strong><\/p>\n\n<ul class=\"wp-block-list is-style-invert\"><li class=\"has-nsw-h-5-font-size\">Service desk support<\/li>\n\n<li>Software licensing and Service Level Agreement (SLA) management<\/li>\n\n<li>Device lifecycle management.<\/li><\/ul>\n\n<p class=\"has-nsw-h-4-font-size\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-invert-color\">Looking to streamline and coordinate the many processes that power your daily operations? Sii and IT Service Management (ITSM) provide a structured approach to delivering and supporting IT services across their entire lifecycle. <\/mark><\/p>\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button is-style-nsw-outline-invert-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"#nswOfferFormBlock\" rel=\"nofollow\" >Schedule a meeting<\/a><\/div><\/div><\/div>\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div><\/div>\n\n<p class=\"has-nsw-p-5-font-size\"><\/p><\/div><\/section><section class=\"wp-block-nsw-block-section nsw-section  section-c3a259ae-a882-40c4-be6d-37be2b4c1089\" id=\"\"><style type=\"text\/css\">.section-c3a259ae-a882-40c4-be6d-37be2b4c1089 { \n\t\t\n\t\t\t\tpadding-top:70px;\n\t\t\t  \n\t\t\t\n\t\t\n\t\t\t\tpadding-bottom:14px;\n\t\t\t  \n\t\t\t }\n                         @media screen and (max-width: 991px) { .section-c3a259ae-a882-40c4-be6d-37be2b4c1089 { \n\t\t\n\t\t\t\tpadding-top:24px;\n\t\t\t  \n\t\t\t\n\t\t\n\t\t\t\tpadding-bottom:3px;\n\t\t\t  \n\t\t\t } }<\/style><div class=\"wp-block-sii-nsw-header container\"><style type=\"text\/css\">.header-49fb5814-255a-4407-b399-375ae96bd4b4 .nsw-m-title-block__title, .header-49fb5814-255a-4407-b399-375ae96bd4b4 .nsw-m-title-block__subtitle {  }\n                         @media screen and (max-width: 991px) { .header-49fb5814-255a-4407-b399-375ae96bd4b4 .nsw-m-title-block__title, .header-49fb5814-255a-4407-b399-375ae96bd4b4 .nsw-m-title-block__subtitle {  } }<\/style><header class=\"nsw-header nsw-m-title-block  header-49fb5814-255a-4407-b399-375ae96bd4b4 -h2 -ph3 -at0\"><span class=\"nsw-m-title-block__above-title \"><\/span><h2 class=\"nsw-m-title-block__title \">WHY PARTNER WITH SII FOR <mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-nswc-gradient-color\">SERVICENOW IT SYSTEM MANAGEMENT<\/mark><\/h2><p class=\"nsw-m-title-block__subtitle \"><\/p><\/header><\/div>\n\n<div class=\"wp-block-sii-nsw-container nsw__asymetric-container container-888acf92-0196-4fc0-b0de-69d98a3cbc9f\"><style type=\"text\/css\">.container-888acf92-0196-4fc0-b0de-69d98a3cbc9f { margin-top:60px; }\n                         @media screen and (max-width: 991px) { .container-888acf92-0196-4fc0-b0de-69d98a3cbc9f { margin-top:30px; } }<\/style><div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-2 wp-block-columns-is-layout-flex\"><div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><h2 class=\"wp-block-heading mb-3 has-nsw-h-3-font-size\">ServiceNow partner<\/h2>\n\n<p>As a ServiceNow Partner with 50+ certified specialists, we benefit from exclusive resources and insights straight from the source. Sii\u2019s partner network allows you to replicate tried-and-true success patterns \u2013 to give you unique business value.\u00a0<\/p>\n\n<h2 class=\"wp-block-heading mb-3 has-nsw-h-3-font-size\">End-to-end support<\/h2>\n\n<p>We oversee your entire ITSM journey \u2013 from initial analysis and configuration to rollout, training, and ongoing optimization. Our comprehensive approach, including best-practice guidance and continuous assistance, ensures you never lose momentum.&nbsp;<\/p>\n\n<h2 class=\"wp-block-heading mb-3 has-nsw-h-3-font-size\">Industry expertise and know-how\u00a0<\/h2>\n\n<p>At Sii, we deliver custom ITSM solutions designed for industry-specific challenges in pharmaceuticals, manufacturing, finance, retail, and healthcare, ensuring compliance, efficiency, and precision. With proven ServiceNow expertise and successful implementations across sectors, we tailor service catalogs, asset tracking, and workflow automation to meet your evolving needs.&nbsp;<\/p><\/div>\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:4%\"><\/div>\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"823\" height=\"516\" src=\"https:\/\/sii.pl\/wp-content\/uploads\/2025\/04\/ServiceNow_whyPartner_3.jpg\" alt=\"\" class=\"wp-image-117999\" style=\"object-fit:cover\" srcset=\"https:\/\/sii.pl\/wp-content\/uploads\/2025\/04\/ServiceNow_whyPartner_3.jpg 823w, https:\/\/sii.pl\/wp-content\/uploads\/2025\/04\/ServiceNow_whyPartner_3-400x251.jpg 400w, https:\/\/sii.pl\/wp-content\/uploads\/2025\/04\/ServiceNow_whyPartner_3-768x482.jpg 768w\" sizes=\"(max-width: 823px) 100vw, 823px\" \/><\/figure><\/div><\/div><\/div><\/section><section class=\"wp-block-nsw-block-section nsw-section  section-867588ae-d210-40aa-803f-4c79080c3323\" id=\"\"><style type=\"text\/css\">.section-867588ae-d210-40aa-803f-4c79080c3323 { \n\t\t\n\t\t\t\tpadding-top:68px;\n\t\t\t  \n\t\t\t\n\t\t\n\t\t\t\tpadding-bottom:72px;\n\t\t\t  \n\t\t\t\n\t\t\n\t\t\t\tbackground:#F5F9FE;\n\t\t\t  \n\t\t\t }\n                         @media screen and (max-width: 991px) { .section-867588ae-d210-40aa-803f-4c79080c3323 { \n\t\t\n\t\t\t\tpadding-top:25px;\n\t\t\t  \n\t\t\t\n\t\t\n\t\t\t\tpadding-bottom:16px;\n\t\t\t  \n\t\t\t } }<\/style><div class=\"wp-block-sii-nsw-header container\"><style type=\"text\/css\">.header-2df819aa-7269-42d9-82a1-eb74403a684f .nsw-m-title-block__title, .header-2df819aa-7269-42d9-82a1-eb74403a684f .nsw-m-title-block__subtitle {  }\n                         @media screen and (max-width: 991px) { .header-2df819aa-7269-42d9-82a1-eb74403a684f .nsw-m-title-block__title, .header-2df819aa-7269-42d9-82a1-eb74403a684f .nsw-m-title-block__subtitle {  } }<\/style><header class=\"nsw-header nsw-m-title-block  header-2df819aa-7269-42d9-82a1-eb74403a684f -h2 -uppercase -p1 -at0\"><span class=\"nsw-m-title-block__above-title \"><\/span><h2 class=\"nsw-m-title-block__title \"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-nswc-gradient-color\">SERVICENOW <\/mark>CASE STUDIES<\/h2><p class=\"nsw-m-title-block__subtitle \"><\/p><\/header><\/div>\n\n<div class=\"wp-block-sii-nsw-container container container-eeff807f-39e6-48af-9905-290369c69843\"><style type=\"text\/css\">.container-eeff807f-39e6-48af-9905-290369c69843 { margin-top:90px; }\n                         @media screen and (max-width: 991px) { .container-eeff807f-39e6-48af-9905-290369c69843 { margin-top:20px; } }<\/style><div class=\"nsw-o-cards-extender\">\n    <div class=\"nsw-o-slider nsw-o-slider__big  js-slider js-slider-fade-on-desktop js-slider-center js-slider-sync_1779556605214  -visibleArrowsOnMobile\">\n        <div class=\"nsw-o-slider__navigation  u-hidden-on-desktop\">\n            <button  class=\"nsw-a-icon-button -transparent nsw-o-slider__prev  u-hidden-on-desktop js-slide-prev\" >\n    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 32 32\"><path d=\"M 19.03125 4.28125 L 8.03125 15.28125 L 7.34375 16 L 8.03125 16.71875 L 19.03125 27.71875 L 20.46875 26.28125 L 10.1875 16 L 20.46875 5.71875 Z\"\/><\/svg>\n\n    <\/button>\n            <button  class=\"nsw-a-icon-button -transparent nsw-o-slider__next  u-hidden-on-desktop js-slide-next\" >\n      <svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" viewBox=\"0 0 32 32\" id=\"angle-right\">\n    <title>angle-right<\/title>\n    <path d=\"M12.969 4.281l11 11 .688.719-.688.719-11 11-1.438-1.438L21.812 16 11.531 5.719z\"><\/path>\n  <\/svg>\n\n    <\/button>\n        <\/div>\n        <div class=\"nsw-o-slider__box \">\n            <div class=\"nsw-o-slider__content js-carousel-movies-large js-carousel \">\n                                                            <div class=\"nsw-o-slider__content__item  big-slide d-flex flex-column flex-lg-row\">\n                            <div class=\"cnt\">\n                                                                    <div class=\"logo\">\n                                        <img decoding=\"async\" src=\"https:\/\/sii.pl\/wp-content\/uploads\/2024\/12\/Vestas_logo.png\" alt=\"5x faster ticket resolution for a global renewable energy giant\u00a0\" \/>\n                                    <\/div>\n                                                                                                     <h3 class=\"title\">5x faster ticket resolution for a global renewable energy giant\u00a0<\/h3>\n                                                                                                    <div class=\"desc\">\n                                        Our client, with 30 000 employees worldwide, leads the mission to transform the global energy system. We modernized the ServiceNow platform, refined incident management processes, and eradicated recurring SAP and password headaches. The outcome? A fivefold increase in resolution speed, greater user satisfaction, and minimized downtime \u2013 all for the continuous availability of critical services vital for driving sustainable energy projects around the globe. \n                                    <\/div>\n                                                                                                <ul class=\"chips \">\n                                                                                                        <\/ul>\n                            <\/div>\n                            <div class=\"img-box\">\n                                                                    <img decoding=\"async\" src=\"https:\/\/sii.pl\/wp-content\/uploads\/2024\/12\/Vestas_graphic.jpg\" alt=\"5x faster ticket resolution for a global renewable energy giant\u00a0\" \/>\n                                                                                            <\/div>\n                        <\/div>\n                                                                                <div class=\"nsw-o-slider__content__item  big-slide d-flex flex-column flex-lg-row\">\n                            <div class=\"cnt\">\n                                                                    <div class=\"logo\">\n                                        <img decoding=\"async\" src=\"https:\/\/sii.pl\/wp-content\/uploads\/2024\/07\/CSL_Vifor.png\" alt=\"Improved managed services in a GxP-compliant pharmaceutical firm\" \/>\n                                    <\/div>\n                                                                                                     <h3 class=\"title\">Improved managed services in a GxP-compliant pharmaceutical firm<\/h3>\n                                                                                                    <div class=\"desc\">\n                                        Operating in over 100 countries, our client specializes in iron deficiency therapies and meets rigorous GxP standards. We took the reins of ServiceNow support, smoothly aligning the platform with regulatory requirements while optimizing ticket management and automating workflows. The result was lower support costs, faster response times, and full compliance \u2013 a vital combination in a global healthcare setting focused on quality and patient safety. \n                                    <\/div>\n                                                                                                <ul class=\"chips \">\n                                                                                                        <\/ul>\n                            <\/div>\n                            <div class=\"img-box\">\n                                                                    <img decoding=\"async\" src=\"https:\/\/sii.pl\/wp-content\/uploads\/2024\/07\/Vifor_graphic.jpg\" alt=\"Improved managed services in a GxP-compliant pharmaceutical firm\" \/>\n                                                                                            <\/div>\n                        <\/div>\n                                                                                <div class=\"nsw-o-slider__content__item  big-slide d-flex flex-column flex-lg-row\">\n                            <div class=\"cnt\">\n                                                                    <div class=\"logo\">\n                                        <img decoding=\"async\" src=\"https:\/\/sii.pl\/wp-content\/uploads\/2024\/07\/LEM_logo.png\" alt=\"Ooptimized ServiceNow in the precision manufacturing industry\" \/>\n                                    <\/div>\n                                                                                                     <h3 class=\"title\">Ooptimized ServiceNow in the precision manufacturing industry<\/h3>\n                                                                                                    <div class=\"desc\">\n                                        Spanning 1 800 employees in 17 countries, our Swiss-based client is at the cutting edge of renewable energy, mobility, automation, and digitization. We took care of the ServiceNow platform by conducting a thorough audit, upgrading ticket automation, and establishing a continuous improvement plan. These changes boosted system stability and workflows, as well as provide a flexible configuration ready to adapt to clients\u2019 growing business demands around the globe. \n                                    <\/div>\n                                                                                                <ul class=\"chips \">\n                                                                                                        <\/ul>\n                            <\/div>\n                            <div class=\"img-box\">\n                                                                    <img decoding=\"async\" src=\"https:\/\/sii.pl\/wp-content\/uploads\/2024\/07\/LEM_graphic.jpg\" alt=\"Ooptimized ServiceNow in the precision manufacturing industry\" \/>\n                                                                                            <\/div>\n                        <\/div>\n                                                                                <div class=\"nsw-o-slider__content__item  big-slide d-flex flex-column flex-lg-row\">\n                            <div class=\"cnt\">\n                                                                    <div class=\"logo\">\n                                        <img decoding=\"async\" src=\"https:\/\/sii.pl\/wp-content\/uploads\/2024\/12\/Sysmex_logo-1.png\" alt=\"Boosted performance &amp; UX for a leading diagnostics company\u2019s ServiceNow platform\u00a0\" \/>\n                                    <\/div>\n                                                                                                     <h3 class=\"title\">Boosted performance &amp; UX for a leading diagnostics company\u2019s ServiceNow platform\u00a0<\/h3>\n                                                                                                    <div class=\"desc\">\n                                        Serving healthcare providers globally, our client required a more stable, user-friendly ServiceNow environment. We conducted an in-depth audit and processed overhauled, recalibrated incident management \u2013 introducing an Employee Center with personalized alerts. With improved system stability, reduced operational costs, and an intuitive interface, the client\u2019s IT services are now primed for ongoing growth in the fast-paced world of medical diagnostics. \n                                    <\/div>\n                                                                                                <ul class=\"chips \">\n                                                                                                        <\/ul>\n                            <\/div>\n                            <div class=\"img-box\">\n                                                                    <img decoding=\"async\" src=\"https:\/\/sii.pl\/wp-content\/uploads\/2024\/12\/Sysmex_graphic-1.jpg\" alt=\"Boosted performance &amp; UX for a leading diagnostics company\u2019s ServiceNow platform\u00a0\" \/>\n                                                                                            <\/div>\n                        <\/div>\n                                                                                <div class=\"nsw-o-slider__content__item  big-slide d-flex flex-column flex-lg-row\">\n                            <div class=\"cnt\">\n                                                                    <div class=\"logo\">\n                                        <img decoding=\"async\" src=\"https:\/\/sii.pl\/wp-content\/uploads\/2024\/07\/Budimex_EN.png\" alt=\"Improved IT service management for a Polish construction leader   \" \/>\n                                    <\/div>\n                                                                                                     <h3 class=\"title\">Improved IT service management for a Polish construction leader   <\/h3>\n                                                                                                    <div class=\"desc\">\n                                        With over 7 000 employees and more than 200 contracts annually in Poland and abroad, the leading construction market player sought faster, more reliable IT services. We deployed ServiceNow ITSM to automate incident handling, introduce self-service modules, and engage virtual agents \u2013 all while delivering clearer oversight of a large-scale IT environment. The result? Accelerated response times, improved project management, and heightened user satisfaction across a complex, ever-growing portfolio of construction projects. \n                                    <\/div>\n                                                                                                <ul class=\"chips \">\n                                                                                                        <\/ul>\n                            <\/div>\n                            <div class=\"img-box\">\n                                                                    <img decoding=\"async\" src=\"https:\/\/sii.pl\/wp-content\/uploads\/2024\/07\/Budimex_graphic.jpg\" alt=\"Improved IT service management for a Polish construction leader   \" \/>\n                                                                                            <\/div>\n                        <\/div>\n                                                                                <div class=\"nsw-o-slider__content__item  big-slide d-flex flex-column flex-lg-row\">\n                            <div class=\"cnt\">\n                                                                    <div class=\"logo\">\n                                        <img decoding=\"async\" src=\"https:\/\/sii.pl\/wp-content\/uploads\/2024\/07\/ARLA_FOODS_EN.png\" alt=\"Better Azure resource management for a Scandinavian dairy leader\" \/>\n                                    <\/div>\n                                                                                                     <h3 class=\"title\">Better Azure resource management for a Scandinavian dairy leader<\/h3>\n                                                                                                    <div class=\"desc\">\n                                        Employing 18 000 people and working with 8 500 suppliers across Denmark, Sweden, and Germany, our client needed a better way to manage and optimize its Azure resources. We introduced a dedicated Azure service catalog, integrated financial tools, and speed up ticket handling. The improved processes reduced IT involvement by automating resource provisioning and budget controls.  \n                                    <\/div>\n                                                                                                <ul class=\"chips \">\n                                                                                                        <\/ul>\n                            <\/div>\n                            <div class=\"img-box\">\n                                                                    <img decoding=\"async\" src=\"https:\/\/sii.pl\/wp-content\/uploads\/2024\/07\/ARLA_FOODS_graphic.jpg\" alt=\"Better Azure resource management for a Scandinavian dairy leader\" \/>\n                                                                                            <\/div>\n                        <\/div>\n                                                <\/div>\n        <\/div>\n    <\/div>\n\n    <div class=\"nsw-o-slider nsw-o-slider__small  js-slider  js-slider-sync_1779556605214 js-slider-revert-first js-focusNextOnSelect js-slider-custom-dots   u-hidden-on-mobile\">\n        <div class=\"nsw-o-slider__box\">\n            <div class=\"nsw-o-slider__content js-carousel-movies-small js-carousel\">\n                                                            <div  class=\"sii-o-slider__content__item  small-slide u-background-color-invert\">\n                                                            <div class=\"logo\">\n                                    <img decoding=\"async\" src=\"https:\/\/sii.pl\/wp-content\/uploads\/2024\/12\/Vestas_logo.png\" alt=\"5x faster ticket resolution for a global renewable energy giant\u00a0\" \/>\n                                <\/div>\n                                                                    <div class=\"desc\">\n                                        5x faster ticket resolution for a global renewable energy giant\u00a0\n                                    <\/div>\n                                                                                    <\/div>\n                                                                                <div  class=\"sii-o-slider__content__item  small-slide u-background-color-invert\">\n                                                            <div class=\"logo\">\n                                    <img decoding=\"async\" src=\"https:\/\/sii.pl\/wp-content\/uploads\/2024\/07\/CSL_Vifor.png\" alt=\"Improved managed services in a GxP-compliant pharmaceutical firm\" \/>\n                                <\/div>\n                                                                    <div class=\"desc\">\n                                        Improved managed services in a GxP-compliant pharmaceutical firm\n                                    <\/div>\n                                                                                    <\/div>\n                                                                                <div  class=\"sii-o-slider__content__item  small-slide u-background-color-invert\">\n                                                            <div class=\"logo\">\n                                    <img decoding=\"async\" src=\"https:\/\/sii.pl\/wp-content\/uploads\/2024\/07\/LEM_logo.png\" alt=\"Ooptimized ServiceNow in the precision manufacturing industry\" \/>\n                                <\/div>\n                                                                    <div class=\"desc\">\n                                        Ooptimized ServiceNow in the precision manufacturing industry\n                                    <\/div>\n                                                                                    <\/div>\n                                                                                <div  class=\"sii-o-slider__content__item  small-slide u-background-color-invert\">\n                                                            <div class=\"logo\">\n                                    <img decoding=\"async\" src=\"https:\/\/sii.pl\/wp-content\/uploads\/2024\/12\/Sysmex_logo-1.png\" alt=\"Boosted performance &amp; UX for a leading diagnostics company\u2019s ServiceNow platform\u00a0\" \/>\n                                <\/div>\n                                                                    <div class=\"desc\">\n                                        Boosted performance &amp; UX for a leading diagnostics company\u2019s ServiceNow platform\u00a0\n                                    <\/div>\n                                                                                    <\/div>\n                                                                                <div  class=\"sii-o-slider__content__item  small-slide u-background-color-invert\">\n                                                            <div class=\"logo\">\n                                    <img decoding=\"async\" src=\"https:\/\/sii.pl\/wp-content\/uploads\/2024\/07\/Budimex_EN.png\" alt=\"Improved IT service management for a Polish construction leader   \" \/>\n                                <\/div>\n                                                                    <div class=\"desc\">\n                                        Improved IT service management for a Polish construction leader   \n                                    <\/div>\n                                                                                    <\/div>\n                                                                                <div  class=\"sii-o-slider__content__item  small-slide u-background-color-invert\">\n                                                            <div class=\"logo\">\n                                    <img decoding=\"async\" src=\"https:\/\/sii.pl\/wp-content\/uploads\/2024\/07\/ARLA_FOODS_EN.png\" alt=\"Better Azure resource management for a Scandinavian dairy leader\" \/>\n                                <\/div>\n                                                                    <div class=\"desc\">\n                                        Better Azure resource management for a Scandinavian dairy leader\n                                    <\/div>\n                                                                                    <\/div>\n                                                <\/div>\n        <\/div>\n    <\/div>\n\n<\/div>\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer u-hidden-on-mobile\"><\/div>\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer u-hidden-on-desktop\"><\/div>\n\n<div class=\"wp-block-buttons u-hidden-on-mobile is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button is-style-nsw-outline-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/sii.pl\/en\/case-studies\/\">See all case studies<\/a><\/div><\/div>\n\n<div class=\"wp-block-buttons u-hidden-on-desktop is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-3 wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button is-style-nsw-outline-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/sii.pl\/en\/case-studies\/\">See all case studies<\/a><\/div><\/div><\/div><\/section><section class=\"wp-block-nsw-block-section nsw-section  section-eb53f2fd-6784-4bbd-a3aa-3bf364473d47\" id=\"\"><style type=\"text\/css\">.section-eb53f2fd-6784-4bbd-a3aa-3bf364473d47 { \n\t\t\n\t\t\t\tpadding-top:69px;\n\t\t\t  \n\t\t\t\n\t\t\n\t\t\t\tpadding-bottom:80px;\n\t\t\t  \n\t\t\t }\n                         @media screen and (max-width: 991px) { .section-eb53f2fd-6784-4bbd-a3aa-3bf364473d47 { \n\t\t\n\t\t\t\tpadding-top:24px;\n\t\t\t  \n\t\t\t\n\t\t\n\t\t\t\tpadding-bottom:22px;\n\t\t\t  \n\t\t\t } }<\/style><div class=\"wp-block-sii-nsw-header container\"><style type=\"text\/css\">.header-e5b80973-19f8-4eb2-9843-ee221ddcc861 .nsw-m-title-block__title, .header-e5b80973-19f8-4eb2-9843-ee221ddcc861 .nsw-m-title-block__subtitle {  }\n                         @media screen and (max-width: 991px) { .header-e5b80973-19f8-4eb2-9843-ee221ddcc861 .nsw-m-title-block__title, .header-e5b80973-19f8-4eb2-9843-ee221ddcc861 .nsw-m-title-block__subtitle {  } }<\/style><header class=\"nsw-header nsw-m-title-block  header-e5b80973-19f8-4eb2-9843-ee221ddcc861 -h2 -p1 -at0\"><span class=\"nsw-m-title-block__above-title \"><\/span><h2 class=\"nsw-m-title-block__title \">BENEFIT FROM OUR <mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-nswc-gradient-color\">SERVICENOW ITSM SERVICES<\/mark><\/h2><p class=\"nsw-m-title-block__subtitle \">See how we do it step by step<\/p><\/header><\/div>\n\n<div class=\"wp-block-sii-nsw-container container container-4411840c-e4ba-41db-82dc-2cf8eb5c03cc\"><style type=\"text\/css\">.container-4411840c-e4ba-41db-82dc-2cf8eb5c03cc { margin-top:60px; }\n                         @media screen and (max-width: 991px) { .container-4411840c-e4ba-41db-82dc-2cf8eb5c03cc { margin-top:20px; } }<\/style><style>\n    .editor-styles-wrapper .nsw-o-expanded-slider__item img {\n        height: 100%;\n        z-index: 0;\n    }\n    .editor-styles-wrapper .nsw-o-expanded-slider__item a:hover {\n        text-decoration: none!important;\n    }\n<\/style>\n\n    <div class=\"nsw-o-expanded-slider  d-flex align-items-center flex-column flex-lg-row js-accordion js-oneOpen js-accordion-autoplay js-noScroll   -number -image-default\"  data-accordion-autoplay-speed=\"6000\" >\n                                        <button class=\"nsw-o-expanded-slider__item js-accordion-item js-accordion-header active\">\n                                            <img decoding=\"async\" src=\"https:\/\/sii.pl\/wp-content\/uploads\/2024\/08\/01seo.jpg\" alt=\"\">\n                                                                            <div class=\"nsw-o-expanded-slider__details d-flex flex-column js-accordion-body\">\n                                                                                    <span class=\"nsw-o-expanded-slider__number u-color-nswc-invert\">01<\/span>\n                                                                                <h3 class=\"u-color-nswc-invert u-font-bold\"> <span>01<\/span> <span class=\"u-font-bold\">Get started<\/span> <\/h3>\n                                        <p class=\"u-color-nswc-invert\"><\/p>\n                                                                                    <ul>\n                                                                                                    <li class=\"u-color-nswc-invert\">Align your organization&#039;s business outcomes to the expected value.<\/li>\n                                                                                                    <li class=\"u-color-nswc-invert\">Understand Technical Governance and your existing IT policies and processes.<\/li>\n                                                                                                    <li class=\"u-color-nswc-invert\">Understand your people, processes, and technology readiness for implementation.<\/li>\n                                                                                                    <li class=\"u-color-nswc-invert\">Ensure the team understands how to focus on the user experience to deliver excellent user and business outcomes.<\/li>\n                                                                                            <\/ul>\n                                                                                                                                                                                                        <\/div>\n                                                    <\/button>\n                                                <button class=\"nsw-o-expanded-slider__item js-accordion-item js-accordion-header \">\n                                            <img decoding=\"async\" src=\"https:\/\/sii.pl\/wp-content\/uploads\/2024\/08\/02seo.jpg\" alt=\"\">\n                                                                            <div class=\"nsw-o-expanded-slider__details d-flex flex-column js-accordion-body\">\n                                                                                    <span class=\"nsw-o-expanded-slider__number u-color-nswc-invert\">02<\/span>\n                                                                                <h3 class=\"u-color-nswc-invert u-font-bold\"> <span>02<\/span> <span class=\"u-font-bold\">Initiate<\/span> <\/h3>\n                                        <p class=\"u-color-nswc-invert\"><\/p>\n                                                                                    <ul>\n                                                                                                    <li class=\"u-color-nswc-invert\">Define business objectives and the desired outcomes for the project.<\/li>\n                                                                                                    <li class=\"u-color-nswc-invert\">Establish project governance &amp; delivery team.<\/li>\n                                                                                                    <li class=\"u-color-nswc-invert\">Formally kickoff project.<\/li>\n                                                                                            <\/ul>\n                                                                                                                                                                                                        <\/div>\n                                                    <\/button>\n                                                <button class=\"nsw-o-expanded-slider__item js-accordion-item js-accordion-header \">\n                                            <img decoding=\"async\" src=\"https:\/\/sii.pl\/wp-content\/uploads\/2024\/08\/Wdrozenie_integracja.jpg\" alt=\"\">\n                                                                            <div class=\"nsw-o-expanded-slider__details d-flex flex-column js-accordion-body\">\n                                                                                    <span class=\"nsw-o-expanded-slider__number u-color-nswc-invert\">03<\/span>\n                                                                                <h3 class=\"u-color-nswc-invert u-font-bold\"> <span>03<\/span> <span class=\"u-font-bold\">Plan<\/span> <\/h3>\n                                        <p class=\"u-color-nswc-invert\"><\/p>\n                                                                                    <ul>\n                                                                                                    <li class=\"u-color-nswc-invert\">Define and document requirements.<\/li>\n                                                                                                    <li class=\"u-color-nswc-invert\">Design the solution and map out the workflows, applications, and functionalities needed on your Now platform.<\/li>\n                                                                                                    <li class=\"u-color-nswc-invert\">Develop the prototype to test your Now platform&#039;s functionality and user experience before full-scale development.<\/li>\n                                                                                            <\/ul>\n                                                                                                                                                                                                        <\/div>\n                                                    <\/button>\n                                                <button class=\"nsw-o-expanded-slider__item js-accordion-item js-accordion-header \">\n                                            <img decoding=\"async\" src=\"https:\/\/sii.pl\/wp-content\/uploads\/2024\/08\/03seo.jpg\" alt=\"\">\n                                                                            <div class=\"nsw-o-expanded-slider__details d-flex flex-column js-accordion-body\">\n                                                                                    <span class=\"nsw-o-expanded-slider__number u-color-nswc-invert\">04<\/span>\n                                                                                <h3 class=\"u-color-nswc-invert u-font-bold\"> <span>04<\/span> <span class=\"u-font-bold\">Execute<\/span> <\/h3>\n                                        <p class=\"u-color-nswc-invert\"><\/p>\n                                                                                    <ul>\n                                                                                                    <li class=\"u-color-nswc-invert\">Run agile scrum cycles delivering working functionality iteratively.<\/li>\n                                                                                                    <li class=\"u-color-nswc-invert\">Define support processes for handling incidents, requests, and other ongoing service management activities.<\/li>\n                                                                                                    <li class=\"u-color-nswc-invert\">Define test strategy for system testing and user acceptance testing (UAT) to ensure the functionality meets expectations.<\/li>\n                                                                                            <\/ul>\n                                                                                                                                                                                                        <\/div>\n                                                    <\/button>\n                                                <button class=\"nsw-o-expanded-slider__item js-accordion-item js-accordion-header \">\n                                            <img decoding=\"async\" src=\"https:\/\/sii.pl\/wp-content\/uploads\/2024\/08\/05seo.jpg\" alt=\"\">\n                                                                            <div class=\"nsw-o-expanded-slider__details d-flex flex-column js-accordion-body\">\n                                                                                    <span class=\"nsw-o-expanded-slider__number u-color-nswc-invert\">05<\/span>\n                                                                                <h3 class=\"u-color-nswc-invert u-font-bold\"> <span>05<\/span> <span class=\"u-font-bold\">Deliver<\/span> <\/h3>\n                                        <p class=\"u-color-nswc-invert\"><\/p>\n                                                                                    <ul>\n                                                                                                    <li class=\"u-color-nswc-invert\">Execute go-live transition plan.<\/li>\n                                                                                                    <li class=\"u-color-nswc-invert\">Keep stakeholders informed about achievements and potential roadblocks with transparency and reporting.<\/li>\n                                                                                                    <li class=\"u-color-nswc-invert\">Ensure that configured functionalities translate to tangible benefits for the organization.<\/li>\n                                                                                            <\/ul>\n                                                                                                                                                                                                        <\/div>\n                                                    <\/button>\n                                                <button class=\"nsw-o-expanded-slider__item js-accordion-item js-accordion-header \">\n                                            <img decoding=\"async\" src=\"https:\/\/sii.pl\/wp-content\/uploads\/2024\/08\/Monitorowanie_wykrywanie.jpg\" alt=\"\">\n                                                                            <div class=\"nsw-o-expanded-slider__details d-flex flex-column js-accordion-body\">\n                                                                                    <span class=\"nsw-o-expanded-slider__number u-color-nswc-invert\">06<\/span>\n                                                                                <h3 class=\"u-color-nswc-invert u-font-bold\"> <span>06<\/span> <span class=\"u-font-bold\">Close<\/span> <\/h3>\n                                        <p class=\"u-color-nswc-invert\"><\/p>\n                                                                                    <ul>\n                                                                                                    <li class=\"u-color-nswc-invert\">Close the implementation project and prepare for the validate value phase.<\/li>\n                                                                                                    <li class=\"u-color-nswc-invert\">Knowledge transfer and handover of support documentation are required for the system&#039;s daily operation.<\/li>\n                                                                                                    <li class=\"u-color-nswc-invert\">Ensure successful system adoption with the Hypercare period.<\/li>\n                                                                                            <\/ul>\n                                                                                                                                                                                                        <\/div>\n                                                    <\/button>\n                        <\/div><\/div><\/section><section class=\"wp-block-nsw-block-section nsw-section  section-89693887-f1d1-450d-a406-0df933e565d7\" id=\"\"><style type=\"text\/css\">.section-89693887-f1d1-450d-a406-0df933e565d7 { \n\t\t\n\t\t\t\tpadding-top:70px;\n\t\t\t  \n\t\t\t\n\t\t\n\t\t\t\tpadding-bottom:80px;\n\t\t\t  \n\t\t\t }\n                         @media screen and (max-width: 991px) { .section-89693887-f1d1-450d-a406-0df933e565d7 { \n\t\t\n\t\t\t\tpadding-top:24px;\n\t\t\t  \n\t\t\t\n\t\t\n\t\t\t\tpadding-bottom:0px;\n\t\t\t  \n\t\t\t } }<\/style><div class=\"wp-block-sii-nsw-header container\"><style type=\"text\/css\">.header-ff46cb20-80c5-4539-b4a6-bdb5349020e4 .nsw-m-title-block__title, .header-ff46cb20-80c5-4539-b4a6-bdb5349020e4 .nsw-m-title-block__subtitle {  }\n                         @media screen and (max-width: 991px) { .header-ff46cb20-80c5-4539-b4a6-bdb5349020e4 .nsw-m-title-block__title, .header-ff46cb20-80c5-4539-b4a6-bdb5349020e4 .nsw-m-title-block__subtitle {  } }<\/style><header class=\"nsw-header nsw-m-title-block  header-ff46cb20-80c5-4539-b4a6-bdb5349020e4 -h2 -uppercase -p1 -at0\"><span class=\"nsw-m-title-block__above-title \"><\/span><h2 class=\"nsw-m-title-block__title \">Servicenow <mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-nswc-gradient-color\">NEWS &amp; PROJECTS<\/mark><\/h2><p class=\"nsw-m-title-block__subtitle \"><\/p><\/header><\/div>\n\n<div class=\"wp-block-sii-nsw-container container container-bc36ccb7-27a5-42d0-8b75-979225c0da34\"><style type=\"text\/css\">.container-bc36ccb7-27a5-42d0-8b75-979225c0da34 { margin-top:56px; }\n                         @media screen and (max-width: 991px) { .container-bc36ccb7-27a5-42d0-8b75-979225c0da34 { margin-top:20px; } }<\/style><style>\n    .editor-styles-wrapper .nsw-o-insight-grid .nsw-o-slider__content .nsw-o-insight-grid__slide{\n        display: none!important;\n    }\n    .editor-styles-wrapper .nsw-o-insight-grid .nsw-o-slider__content .nsw-o-insight-grid__slide:first-child{\n        display: flex!important;\n    }\n<\/style>\n\n    <div class=\"nsw-o-insight-grid\">\n    <div class=\"nsw-o-slider  js-slider js-slider-center js-slider-show_1 js-slider-custom-dots js-slider-custom-dots-append u-hidden-on-mobile\">\n        <div class=\"nsw-o-slider__navigation \">\n            <button  class=\"nsw-a-icon-button -transparent nsw-o-slider__prev js-slide-prev\" >\n    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 32 32\"><path d=\"M 19.03125 4.28125 L 8.03125 15.28125 L 7.34375 16 L 8.03125 16.71875 L 19.03125 27.71875 L 20.46875 26.28125 L 10.1875 16 L 20.46875 5.71875 Z\"\/><\/svg>\n\n    <\/button>\n            <button  class=\"nsw-a-icon-button -transparent nsw-o-slider__next js-slide-next\" >\n      <svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" viewBox=\"0 0 32 32\" id=\"angle-right\">\n    <title>angle-right<\/title>\n    <path d=\"M12.969 4.281l11 11 .688.719-.688.719-11 11-1.438-1.438L21.812 16 11.531 5.719z\"><\/path>\n  <\/svg>\n\n    <\/button>\n        <\/div>\n        <div class=\"nsw-o-slider__box\">\n            <div class=\"nsw-o-slider__content  js-carousel\">\n                                                       <div class=\"sii-o-slider__content__item  nsw-o-insight-grid__slide  d-flex flex-column flex-lg-row\">\n                       <div class=\"nsw-o-insight-grid__col-big d-flex\">\n                           <div class=\"nsw-o-insight-grid__card\">\n    <picture>\n                <source media=\"(max-width:992px)\" srcset=\"https:\/\/sii.pl\/wp-content\/uploads\/2026\/03\/1920x740_PRESS-ROOM-ARTICLE-ServiceNow-w-Nordykach-1-1024x395.jpg\">\n                <img decoding=\"async\" src=\"https:\/\/sii.pl\/wp-content\/uploads\/2026\/03\/1920x740_PRESS-ROOM-ARTICLE-ServiceNow-w-Nordykach-1-900x740.jpg\" alt=\"Strategic ServiceNow\u00a0growth.\u00a0Sii\u00a0Poland\u00a0extends\u00a0full-scale\u00a0partnership to the Nordic\u00a0region\u00a0\" \/>\n    <\/picture>\n     <div class=\"desc\">\n          <h3  class=\"u-color-invert\">Strategic ServiceNow\u00a0growth.\u00a0Sii\u00a0Poland\u00a0extends\u00a0full-scale\u00a0partnership to the Nordic\u00a0region\u00a0<\/h3>\n          <a href=\"https:\/\/sii.pl\/en\/news-feed\/strategic-servicenow-growth-sii-poland-extends-full-scale-partnership-to-the-nordic-region\/\" class=\"u-color-invert \">Read more<\/a>\n     <\/div>\n<\/div>\n                       <\/div>\n                                           \n                        \n                                                                                                             <div class=\"nsw-o-insight-grid__col-small d-flex flex-column\">\n                        \n                                                        <div class=\"nsw-o-insight-grid__card\">\n    <picture>\n                <img decoding=\"async\" src=\"https:\/\/sii.pl\/blog\/wp-content\/uploads\/2026\/01\/Call-center.jpg\" alt=\"ServiceNow and SLA\" \/>\n    <\/picture>\n     <div class=\"desc\">\n          <h3  class=\"u-color-invert\">ServiceNow and SLA<\/h3>\n          <a href=\"https:\/\/sii.pl\/blog\/en\/servicenow-and-sla\/\" class=\"u-color-invert \">Read more<\/a>\n     <\/div>\n<\/div>\n                         \n                                                                                     \n                                                        <div class=\"nsw-o-insight-grid__card\">\n    <picture>\n                <source media=\"(max-width:992px)\" srcset=\"https:\/\/sii.pl\/wp-content\/uploads\/2024\/07\/pressroom_1920x840-1-1024x448.png\">\n                <img decoding=\"async\" src=\"https:\/\/sii.pl\/wp-content\/uploads\/2024\/07\/pressroom_1920x840-1-370x290.png\" alt=\"Expanding beyond Europe. Learn more about Sii Poland&amp;#8217;s global partnership with ServiceNow\u00a0\" \/>\n    <\/picture>\n     <div class=\"desc\">\n          <h3  class=\"u-color-invert\">Expanding beyond Europe. Learn more about Sii Poland&#8217;s global partnership with ServiceNow\u00a0<\/h3>\n          <a href=\"https:\/\/sii.pl\/en\/news-feed\/expanding-beyond-europe-learn-more-about-sii-polands-global-partnership-with-servicenow\/\" class=\"u-color-invert \">Read more<\/a>\n     <\/div>\n<\/div>\n                         \n                                                 <\/div><\/div>\n                                                                               <div class=\"sii-o-slider__content__item  nsw-o-insight-grid__slide  d-flex flex-column flex-lg-row\">\n                       <div class=\"nsw-o-insight-grid__col-big d-flex\">\n                           <div class=\"nsw-o-insight-grid__card\">\n    <picture>\n                <img decoding=\"async\" src=\"https:\/\/sii.pl\/blog\/wp-content\/uploads\/2025\/10\/ServiceNow-update.jpg\" alt=\"Selected aspects of the Now Assist solution \u2013 why is it worth your attention?\" \/>\n    <\/picture>\n     <div class=\"desc\">\n          <h3  class=\"u-color-invert\">Selected aspects of the Now Assist solution \u2013 why is it worth your attention?<\/h3>\n          <a href=\"https:\/\/sii.pl\/blog\/en\/selected-aspects-of-the-now-assist-solution-why-is-it-worth-your-attention\/\" class=\"u-color-invert \">Read more<\/a>\n     <\/div>\n<\/div>\n                       <\/div>\n                                           \n                        \n                                                                                                             <div class=\"nsw-o-insight-grid__col-small d-flex flex-column\">\n                        \n                                                        <div class=\"nsw-o-insight-grid__card\">\n    <picture>\n                <source media=\"(max-width:992px)\" srcset=\"https:\/\/sii.pl\/wp-content\/uploads\/2022\/03\/cover-standard-charted-1024x448.jpg\">\n                <img decoding=\"async\" src=\"https:\/\/sii.pl\/wp-content\/uploads\/2022\/03\/cover-standard-charted-370x290.jpg\" alt=\"Can relocation during lockdown be successful? Check how Sii Poland took up the challenge and moved the international bank to a new headquarters\" \/>\n    <\/picture>\n     <div class=\"desc\">\n          <h3  class=\"u-color-invert\">Can relocation during lockdown be successful? Check how Sii Poland took up the challenge and moved the international bank to a new headquarters<\/h3>\n          <a href=\"https:\/\/sii.pl\/en\/news-feed\/can-relocation-during-lockdown-be-successful-check-how-sii-poland-took-up-the-challenge-and-moved-the-international-bank-to-a-new-headquarters\/\" class=\"u-color-invert \">Read more<\/a>\n     <\/div>\n<\/div>\n                         \n                                                                                     \n                                                        <div class=\"nsw-o-insight-grid__card\">\n    <picture>\n                <img decoding=\"async\" src=\"https:\/\/sii.pl\/blog\/wp-content\/uploads\/2025\/07\/Team-7.jpg\" alt=\"Understanding the Now Create framework: Structure, advantages, and common pitfalls\" \/>\n    <\/picture>\n     <div class=\"desc\">\n          <h3  class=\"u-color-invert\">Understanding the Now Create framework: Structure, advantages, and common pitfalls<\/h3>\n          <a href=\"https:\/\/sii.pl\/blog\/en\/understanding-the-now-create-framework-structure-advantages-and-common-pitfalls\/\" class=\"u-color-invert \">Read more<\/a>\n     <\/div>\n<\/div>\n                         \n                                                 <\/div><\/div>\n                                        \n                \n            <\/div>\n\n            <div class=\"nsw-o-slider__dots js-slider-custom-dots-append-container \">\n            <\/div>\n\n        <\/div>\n    <\/div>\n\n    <div class=\"nsw-o-slider nsw-o-insight-grid__slider-mobile  js-slider js-slider-center js-slider-show-mobile_2 -visibleArrowsOnMobile u-hidden-on-desktop\">\n        <div class=\"nsw-o-slider__navigation  u-hidden-on-desktop\">\n            <button  class=\"nsw-a-icon-button -transparent nsw-o-slider__prev  u-hidden-on-desktop js-slide-prev\" >\n    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 32 32\"><path d=\"M 19.03125 4.28125 L 8.03125 15.28125 L 7.34375 16 L 8.03125 16.71875 L 19.03125 27.71875 L 20.46875 26.28125 L 10.1875 16 L 20.46875 5.71875 Z\"\/><\/svg>\n\n    <\/button>\n            <button  class=\"nsw-a-icon-button -transparent nsw-o-slider__next  u-hidden-on-desktop js-slide-next\" >\n      <svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" viewBox=\"0 0 32 32\" id=\"angle-right\">\n    <title>angle-right<\/title>\n    <path d=\"M12.969 4.281l11 11 .688.719-.688.719-11 11-1.438-1.438L21.812 16 11.531 5.719z\"><\/path>\n  <\/svg>\n\n    <\/button>\n        <\/div>\n        <div class=\"nsw-o-slider__box\">\n            <div class=\"nsw-o-slider__content  js-carousel\">\n                                    <div class=\"nsw-o-insight-grid__card\">\n    <picture>\n                <img decoding=\"async\" src=\"https:\/\/sii.pl\/wp-content\/uploads\/2026\/03\/1920x740_PRESS-ROOM-ARTICLE-ServiceNow-w-Nordykach-1-1024x395.jpg\" alt=\"Strategic ServiceNow\u00a0growth.\u00a0Sii\u00a0Poland\u00a0extends\u00a0full-scale\u00a0partnership to the Nordic\u00a0region\u00a0\" \/>\n    <\/picture>\n     <div class=\"desc\">\n          <h3  class=\"u-color-invert\">Strategic ServiceNow\u00a0growth.\u00a0Sii\u00a0Poland\u00a0extends\u00a0full-scale\u00a0partnership to the Nordic\u00a0region\u00a0<\/h3>\n          <a href=\"https:\/\/sii.pl\/en\/news-feed\/strategic-servicenow-growth-sii-poland-extends-full-scale-partnership-to-the-nordic-region\/\" class=\"u-color-invert \">Read more<\/a>\n     <\/div>\n<\/div>\n                                    <div class=\"nsw-o-insight-grid__card\">\n    <picture>\n                <img decoding=\"async\" src=\"https:\/\/sii.pl\/blog\/wp-content\/uploads\/2026\/01\/Call-center.jpg\" alt=\"ServiceNow and SLA\" \/>\n    <\/picture>\n     <div class=\"desc\">\n          <h3  class=\"u-color-invert\">ServiceNow and SLA<\/h3>\n          <a href=\"https:\/\/sii.pl\/blog\/en\/servicenow-and-sla\/\" class=\"u-color-invert \">Read more<\/a>\n     <\/div>\n<\/div>\n                                    <div class=\"nsw-o-insight-grid__card\">\n    <picture>\n                <img decoding=\"async\" src=\"https:\/\/sii.pl\/wp-content\/uploads\/2024\/07\/pressroom_1920x840-1-1024x448.png\" alt=\"Expanding beyond Europe. Learn more about Sii Poland&amp;#8217;s global partnership with ServiceNow\u00a0\" \/>\n    <\/picture>\n     <div class=\"desc\">\n          <h3  class=\"u-color-invert\">Expanding beyond Europe. Learn more about Sii Poland&#8217;s global partnership with ServiceNow\u00a0<\/h3>\n          <a href=\"https:\/\/sii.pl\/en\/news-feed\/expanding-beyond-europe-learn-more-about-sii-polands-global-partnership-with-servicenow\/\" class=\"u-color-invert \">Read more<\/a>\n     <\/div>\n<\/div>\n                                    <div class=\"nsw-o-insight-grid__card\">\n    <picture>\n                <img decoding=\"async\" src=\"https:\/\/sii.pl\/blog\/wp-content\/uploads\/2025\/10\/ServiceNow-update.jpg\" alt=\"Selected aspects of the Now Assist solution \u2013 why is it worth your attention?\" \/>\n    <\/picture>\n     <div class=\"desc\">\n          <h3  class=\"u-color-invert\">Selected aspects of the Now Assist solution \u2013 why is it worth your attention?<\/h3>\n          <a href=\"https:\/\/sii.pl\/blog\/en\/selected-aspects-of-the-now-assist-solution-why-is-it-worth-your-attention\/\" class=\"u-color-invert \">Read more<\/a>\n     <\/div>\n<\/div>\n                                    <div class=\"nsw-o-insight-grid__card\">\n    <picture>\n                <img decoding=\"async\" src=\"https:\/\/sii.pl\/wp-content\/uploads\/2022\/03\/cover-standard-charted-1024x448.jpg\" alt=\"Can relocation during lockdown be successful? Check how Sii Poland took up the challenge and moved the international bank to a new headquarters\" \/>\n    <\/picture>\n     <div class=\"desc\">\n          <h3  class=\"u-color-invert\">Can relocation during lockdown be successful? Check how Sii Poland took up the challenge and moved the international bank to a new headquarters<\/h3>\n          <a href=\"https:\/\/sii.pl\/en\/news-feed\/can-relocation-during-lockdown-be-successful-check-how-sii-poland-took-up-the-challenge-and-moved-the-international-bank-to-a-new-headquarters\/\" class=\"u-color-invert \">Read more<\/a>\n     <\/div>\n<\/div>\n                                    <div class=\"nsw-o-insight-grid__card\">\n    <picture>\n                <img decoding=\"async\" src=\"https:\/\/sii.pl\/blog\/wp-content\/uploads\/2025\/07\/Team-7.jpg\" alt=\"Understanding the Now Create framework: Structure, advantages, and common pitfalls\" \/>\n    <\/picture>\n     <div class=\"desc\">\n          <h3  class=\"u-color-invert\">Understanding the Now Create framework: Structure, advantages, and common pitfalls<\/h3>\n          <a href=\"https:\/\/sii.pl\/blog\/en\/understanding-the-now-create-framework-structure-advantages-and-common-pitfalls\/\" class=\"u-color-invert \">Read more<\/a>\n     <\/div>\n<\/div>\n                            <\/div>\n        <\/div>\n    <\/div>\n<\/div><\/div><\/section><section class=\"wp-block-nsw-block-section nsw-section  section-511d3d3e-ab5e-41ea-abfd-1b2d17e232ff\" id=\"\"><style type=\"text\/css\">.section-511d3d3e-ab5e-41ea-abfd-1b2d17e232ff { \n\t\t\n\t\t\t\tpadding-top:70px;\n\t\t\t  \n\t\t\t\n\t\t\n\t\t\t\tpadding-bottom:82px;\n\t\t\t  \n\t\t\t\n\t\t\n\t\t\t\tbackground:#F5F9FE;\n\t\t\t  \n\t\t\t }\n                         @media screen and (max-width: 991px) { .section-511d3d3e-ab5e-41ea-abfd-1b2d17e232ff { \n\t\t\n\t\t\t\tpadding-top:23px;\n\t\t\t  \n\t\t\t\n\t\t\n\t\t\t\tpadding-bottom:32px;\n\t\t\t  \n\t\t\t } }<\/style><div class=\"wp-block-sii-nsw-header container\"><style type=\"text\/css\">.header-02202f6d-8e7f-4e9d-9e28-89a6a655995a .nsw-m-title-block__title, .header-02202f6d-8e7f-4e9d-9e28-89a6a655995a .nsw-m-title-block__subtitle {  }\n                         @media screen and (max-width: 991px) { .header-02202f6d-8e7f-4e9d-9e28-89a6a655995a .nsw-m-title-block__title, .header-02202f6d-8e7f-4e9d-9e28-89a6a655995a .nsw-m-title-block__subtitle {  } }<\/style><header class=\"nsw-header nsw-m-title-block  header-02202f6d-8e7f-4e9d-9e28-89a6a655995a -h2 -p1 -at0\"><span class=\"nsw-m-title-block__above-title \"><\/span><h2 class=\"nsw-m-title-block__title \"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-nswc-gradient-color\">WHAT YOU NEED TO KNOW<\/mark><\/h2><p class=\"nsw-m-title-block__subtitle \">Read out FAQ<\/p><\/header><\/div>\n\n<div class=\"wp-block-sii-nsw-container container container-e896455c-b1cb-4d0e-a5dc-77853a0192fe\"><style type=\"text\/css\">.container-e896455c-b1cb-4d0e-a5dc-77853a0192fe { margin-top:40px; }\n                         @media screen and (max-width: 991px) { .container-e896455c-b1cb-4d0e-a5dc-77853a0192fe { margin-top:20px; } }<\/style><script type=\"application\/ld+json\">\n        {\n          \"@context\": \"https:\/\/schema.org\",\n          \"@type\": \"FAQPage\",\n          \"mainEntity\": [\n                    {\n              \"@type\": \"Question\",\n              \"name\": \"How can ServiceNow IT Service Management improve our business processes? \",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"ServiceNow ITSM helps organize and modernize your business workflows \u2013 making your processes more flexible and easier to manage.\u00a0\\n\"\n        }\n      },\n                    {\n              \"@type\": \"Question\",\n              \"name\": \"What self-service options does ServiceNow ITSM provide for our clients and employees? \",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"ServiceNow ITSM offers multichannel self-service portals accessible via web and mobile platforms. It allows your clients and employees to resolve issues independently, reduces reliance on IT support, and speeds up problem resolution.\u00a0\\n\"\n        }\n      },\n                    {\n              \"@type\": \"Question\",\n              \"name\": \"How does ServiceNow ITSM increase our team's productivity? \",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"By implementing user-friendly IT solutions and automating routine tasks, ServiceNow ITSM minimizes staff turnover and improves IT staff satisfaction. You get a more productive and motivated IT team.\u00a0\\n\"\n        }\n      },\n                    {\n              \"@type\": \"Question\",\n              \"name\": \"Can ServiceNow ITSM adapt to our dynamic business growth? \",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, ServiceNow ITSM grows with your business. It can handle increasing customer requests and adapt to changing business needs, so your IT infrastructure supports your growth.\u00a0\\n\"\n        }\n      },\n                    {\n              \"@type\": \"Question\",\n              \"name\": \"How does ServiceNow ITSM help us measure and improve our IT performance? \",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"ServiceNow ITSM provides overarching tools to track key performance indicators (KPIs) and other metrics. It allows you to make better decisions related to both operations and strategic planning. Thus, ITSM boosts overall IT performance.\u00a0\\n\"\n        }\n      },\n                    {\n              \"@type\": \"Question\",\n              \"name\": \"What makes ServiceNow ITSM the right choice for following best practices? \",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"ServiceNow ITSM is committed to the ITIL framework and best practices. It promotes consistency, quality, and scalability in your IT operations.\u00a0\\n\"\n        }\n      },\n                    {\n              \"@type\": \"Question\",\n              \"name\": \"How can ServiceNow ITSM create synergy within our IT ecosystem? \",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"ServiceNow ITSM integrates smoothly with your existing IT tools and systems \u2013 it creates a cohesive and harmonious IT ecosystem. All your IT systems work together efficiently.\u00a0\\n\"\n        }\n      },\n                    {\n              \"@type\": \"Question\",\n              \"name\": \"How does ServiceNow ITSM help in optimizing our IT costs? \",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"ServiceNow ITSM reduces the costs associated with system maintenance and support by improving IT operations and process efficiency. Result \u2013 cost savings and better allocation of resources.\u00a0\\n\"\n        }\n      },\n                    {\n              \"@type\": \"Question\",\n              \"name\": \"Is ServiceNow ITSM suitable for businesses of all sizes and industries? \",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, ServiceNow ITSM is versatile and scalable, so it\u2019s suitable for businesses of any size and across various industries. Our custom implementations guarantee that it meets the unique needs of your organization.\u00a0\\n\"\n        }\n      },\n                    {\n              \"@type\": \"Question\",\n              \"name\": \"Why is investing in a solid analysis important for ServiceNow ITSM implementation? \",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Investing in a thorough initial analysis guarantees your ServiceNow ITSM setup is tailored to your specific business needs. The proactive approach helps prevent inefficiencies and gaps later in the implementation process.\u00a0\\n\"\n        }\n      },\n                    {\n              \"@type\": \"Question\",\n              \"name\": \"How do small fixes in ServiceNow ITSM lead to big improvements? \",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Even minor enhancements in your ServiceNow ITSM setup can improve operational excellence. Small adjustments upgrade the workflows, increase user experiences, and reduce inefficiencies. These improvements sum up.\u00a0\\n\"\n        }\n      },\n                    {\n              \"@type\": \"Question\",\n              \"name\": \"How does ServiceNow ITSM cater to specific business requirements? \",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"ServiceNow ITSM is highly customizable. It allows you to implement features and workflows that address your unique business challenges. Whether it\u2019s integrating with existing systems or adding custom modules \u2013 ServiceNow ITSM adapts to your specific needs\\n\"\n        }\n      },\n                    {\n              \"@type\": \"Question\",\n              \"name\": \"What sets ServiceNow ITSM apart as a market leader? \",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"ServiceNow ITSM stands out due to its ITIL-based processes and continuous innovation driven by feedback from the IT sector. This means your service management is both more effective and stays ahead of industry trends.\u00a0\\n\"\n        }\n      }\n                ]\n      }\n    <\/script>\n\n<div class=\"nsw-o-content-accordion js-accordion js-oneOpen js-noScroll  js-show-more-opacity-container nsw-o-content-accordion--read-more \">\n            <div class=\"nsw-o-content-accordion__item js-accordion-item js-accordion-read-more-item  \">\n            <div class=\"nsw-o-content-accordion__header js-accordion-header d-flex\">\n                <span class=\"nsw-o-content-accordion__counter\">1.<\/span>\n                <div class=\"nsw-o-content-accordion__title d-flex flex-column\">\n                    <span class=\"d-flex align-items-center justify-content-between\">\n                        How can ServiceNow IT Service Management improve our business processes? \n                        <div class=\"nsw-o-content-accordion__icon -plus\"><svg width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path id=\"Vector\" d=\"M7.11111 15.1111C7.11111 15.3469 7.20476 15.573 7.37146 15.7397C7.53816 15.9064 7.76425 16 8 16C8.23575 16 8.46184 15.9064 8.62854 15.7397C8.79524 15.573 8.88889 15.3469 8.88889 15.1111V8.88889H15.1111C15.3469 8.88889 15.573 8.79524 15.7397 8.62854C15.9064 8.46184 16 8.23575 16 8C16 7.76425 15.9064 7.53816 15.7397 7.37146C15.573 7.20476 15.3469 7.11111 15.1111 7.11111H8.88889V0.888889C8.88889 0.653141 8.79524 0.427048 8.62854 0.260349C8.46184 0.0936505 8.23575 0 8 0C7.76425 0 7.53816 0.0936505 7.37146 0.260349C7.20476 0.427048 7.11111 0.653141 7.11111 0.888889V7.11111H0.888889C0.653141 7.11111 0.427048 7.20476 0.260349 7.37146C0.0936505 7.53816 0 7.76425 0 8C0 8.23575 0.0936505 8.46184 0.260349 8.62854C0.427048 8.79524 0.653141 8.88889 0.888889 8.88889H7.11111V15.1111Z\" \/>\n<\/svg>\n<\/div>\n                        <div class=\"nsw-o-content-accordion__icon -minus\"><svg width=\"16\" height=\"2\" viewBox=\"0 0 16 2\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g id=\"Minus\">\n<path id=\"Vector\" d=\"M7.11111 1.88911H8.5H8.88889H15.1111C15.3469 1.88911 15.573 1.79546 15.7397 1.62876C15.9064 1.46206 16 1.23597 16 1.00022C16 0.764469 15.9064 0.538377 15.7397 0.371678C15.573 0.204979 15.3469 0.111328 15.1111 0.111328H8.88889L7.37146 0.11145L7.11111 0.111382L0.888889 0.111328C0.653141 0.111328 0.427049 0.204979 0.260349 0.371678C0.0936505 0.538377 0 0.764469 0 1.00022C0 1.23597 0.0936505 1.46206 0.260349 1.62876C0.427049 1.79546 0.653141 1.88911 0.888889 1.88911H7.11111Z\"\/>\n<\/g>\n<\/svg>\n<\/div>\n                    <\/span>\n                    <div class=\"nsw-o-content-accordion__content js-accordion-body\">\n                        <p><span class=\"TextRun SCXW8646074 BCX8\" lang=\"PL\" xml:lang=\"PL\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW8646074 BCX8\">ServiceNow ITSM helps organize and modernize your business workflows \u2013 mak<\/span><span class=\"NormalTextRun SCXW8646074 BCX8\">ing<\/span><span class=\"NormalTextRun SCXW8646074 BCX8\"> your processes more flexible and easier to manage.<\/span><\/span><span class=\"EOP SCXW8646074 BCX8\" data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:360}\">\u00a0<\/span><\/p>\n\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n            <div class=\"nsw-o-content-accordion__item js-accordion-item js-accordion-read-more-item  \">\n            <div class=\"nsw-o-content-accordion__header js-accordion-header d-flex\">\n                <span class=\"nsw-o-content-accordion__counter\">2.<\/span>\n                <div class=\"nsw-o-content-accordion__title d-flex flex-column\">\n                    <span class=\"d-flex align-items-center justify-content-between\">\n                        What self-service options does ServiceNow ITSM provide for our clients and employees? \n                        <div class=\"nsw-o-content-accordion__icon -plus\"><svg width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path id=\"Vector\" d=\"M7.11111 15.1111C7.11111 15.3469 7.20476 15.573 7.37146 15.7397C7.53816 15.9064 7.76425 16 8 16C8.23575 16 8.46184 15.9064 8.62854 15.7397C8.79524 15.573 8.88889 15.3469 8.88889 15.1111V8.88889H15.1111C15.3469 8.88889 15.573 8.79524 15.7397 8.62854C15.9064 8.46184 16 8.23575 16 8C16 7.76425 15.9064 7.53816 15.7397 7.37146C15.573 7.20476 15.3469 7.11111 15.1111 7.11111H8.88889V0.888889C8.88889 0.653141 8.79524 0.427048 8.62854 0.260349C8.46184 0.0936505 8.23575 0 8 0C7.76425 0 7.53816 0.0936505 7.37146 0.260349C7.20476 0.427048 7.11111 0.653141 7.11111 0.888889V7.11111H0.888889C0.653141 7.11111 0.427048 7.20476 0.260349 7.37146C0.0936505 7.53816 0 7.76425 0 8C0 8.23575 0.0936505 8.46184 0.260349 8.62854C0.427048 8.79524 0.653141 8.88889 0.888889 8.88889H7.11111V15.1111Z\" \/>\n<\/svg>\n<\/div>\n                        <div class=\"nsw-o-content-accordion__icon -minus\"><svg width=\"16\" height=\"2\" viewBox=\"0 0 16 2\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g id=\"Minus\">\n<path id=\"Vector\" d=\"M7.11111 1.88911H8.5H8.88889H15.1111C15.3469 1.88911 15.573 1.79546 15.7397 1.62876C15.9064 1.46206 16 1.23597 16 1.00022C16 0.764469 15.9064 0.538377 15.7397 0.371678C15.573 0.204979 15.3469 0.111328 15.1111 0.111328H8.88889L7.37146 0.11145L7.11111 0.111382L0.888889 0.111328C0.653141 0.111328 0.427049 0.204979 0.260349 0.371678C0.0936505 0.538377 0 0.764469 0 1.00022C0 1.23597 0.0936505 1.46206 0.260349 1.62876C0.427049 1.79546 0.653141 1.88911 0.888889 1.88911H7.11111Z\"\/>\n<\/g>\n<\/svg>\n<\/div>\n                    <\/span>\n                    <div class=\"nsw-o-content-accordion__content js-accordion-body\">\n                        <p><span class=\"TextRun SCXW74320944 BCX8\" lang=\"PL\" xml:lang=\"PL\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW74320944 BCX8\">ServiceNow ITSM offers multichannel self-service portals accessible via web and mobile platforms. It allows your clients and employees to resolve issues independently, reduces reliance on IT support, and speeds up problem resolution.<\/span><\/span><span class=\"EOP SCXW74320944 BCX8\" data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:360}\">\u00a0<\/span><\/p>\n\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n            <div class=\"nsw-o-content-accordion__item js-accordion-item js-accordion-read-more-item  \">\n            <div class=\"nsw-o-content-accordion__header js-accordion-header d-flex\">\n                <span class=\"nsw-o-content-accordion__counter\">3.<\/span>\n                <div class=\"nsw-o-content-accordion__title d-flex flex-column\">\n                    <span class=\"d-flex align-items-center justify-content-between\">\n                        How does ServiceNow ITSM increase our team&#039;s productivity? \n                        <div class=\"nsw-o-content-accordion__icon -plus\"><svg width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path id=\"Vector\" d=\"M7.11111 15.1111C7.11111 15.3469 7.20476 15.573 7.37146 15.7397C7.53816 15.9064 7.76425 16 8 16C8.23575 16 8.46184 15.9064 8.62854 15.7397C8.79524 15.573 8.88889 15.3469 8.88889 15.1111V8.88889H15.1111C15.3469 8.88889 15.573 8.79524 15.7397 8.62854C15.9064 8.46184 16 8.23575 16 8C16 7.76425 15.9064 7.53816 15.7397 7.37146C15.573 7.20476 15.3469 7.11111 15.1111 7.11111H8.88889V0.888889C8.88889 0.653141 8.79524 0.427048 8.62854 0.260349C8.46184 0.0936505 8.23575 0 8 0C7.76425 0 7.53816 0.0936505 7.37146 0.260349C7.20476 0.427048 7.11111 0.653141 7.11111 0.888889V7.11111H0.888889C0.653141 7.11111 0.427048 7.20476 0.260349 7.37146C0.0936505 7.53816 0 7.76425 0 8C0 8.23575 0.0936505 8.46184 0.260349 8.62854C0.427048 8.79524 0.653141 8.88889 0.888889 8.88889H7.11111V15.1111Z\" \/>\n<\/svg>\n<\/div>\n                        <div class=\"nsw-o-content-accordion__icon -minus\"><svg width=\"16\" height=\"2\" viewBox=\"0 0 16 2\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g id=\"Minus\">\n<path id=\"Vector\" d=\"M7.11111 1.88911H8.5H8.88889H15.1111C15.3469 1.88911 15.573 1.79546 15.7397 1.62876C15.9064 1.46206 16 1.23597 16 1.00022C16 0.764469 15.9064 0.538377 15.7397 0.371678C15.573 0.204979 15.3469 0.111328 15.1111 0.111328H8.88889L7.37146 0.11145L7.11111 0.111382L0.888889 0.111328C0.653141 0.111328 0.427049 0.204979 0.260349 0.371678C0.0936505 0.538377 0 0.764469 0 1.00022C0 1.23597 0.0936505 1.46206 0.260349 1.62876C0.427049 1.79546 0.653141 1.88911 0.888889 1.88911H7.11111Z\"\/>\n<\/g>\n<\/svg>\n<\/div>\n                    <\/span>\n                    <div class=\"nsw-o-content-accordion__content js-accordion-body\">\n                        <p><span class=\"TextRun SCXW169864135 BCX8\" lang=\"PL\" xml:lang=\"PL\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW169864135 BCX8\">By implementing user-friendly IT solutions and automating routine tasks, ServiceNow ITSM minimizes staff turnover and improves IT staff satisfaction. You get a more productive and motivated IT team.<\/span><\/span><span class=\"EOP SCXW169864135 BCX8\" data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:360}\">\u00a0<\/span><\/p>\n\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n            <div class=\"nsw-o-content-accordion__item js-accordion-item js-accordion-read-more-item  \">\n            <div class=\"nsw-o-content-accordion__header js-accordion-header d-flex\">\n                <span class=\"nsw-o-content-accordion__counter\">4.<\/span>\n                <div class=\"nsw-o-content-accordion__title d-flex flex-column\">\n                    <span class=\"d-flex align-items-center justify-content-between\">\n                        Can ServiceNow ITSM adapt to our dynamic business growth? \n                        <div class=\"nsw-o-content-accordion__icon -plus\"><svg width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path id=\"Vector\" d=\"M7.11111 15.1111C7.11111 15.3469 7.20476 15.573 7.37146 15.7397C7.53816 15.9064 7.76425 16 8 16C8.23575 16 8.46184 15.9064 8.62854 15.7397C8.79524 15.573 8.88889 15.3469 8.88889 15.1111V8.88889H15.1111C15.3469 8.88889 15.573 8.79524 15.7397 8.62854C15.9064 8.46184 16 8.23575 16 8C16 7.76425 15.9064 7.53816 15.7397 7.37146C15.573 7.20476 15.3469 7.11111 15.1111 7.11111H8.88889V0.888889C8.88889 0.653141 8.79524 0.427048 8.62854 0.260349C8.46184 0.0936505 8.23575 0 8 0C7.76425 0 7.53816 0.0936505 7.37146 0.260349C7.20476 0.427048 7.11111 0.653141 7.11111 0.888889V7.11111H0.888889C0.653141 7.11111 0.427048 7.20476 0.260349 7.37146C0.0936505 7.53816 0 7.76425 0 8C0 8.23575 0.0936505 8.46184 0.260349 8.62854C0.427048 8.79524 0.653141 8.88889 0.888889 8.88889H7.11111V15.1111Z\" \/>\n<\/svg>\n<\/div>\n                        <div class=\"nsw-o-content-accordion__icon -minus\"><svg width=\"16\" height=\"2\" viewBox=\"0 0 16 2\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g id=\"Minus\">\n<path id=\"Vector\" d=\"M7.11111 1.88911H8.5H8.88889H15.1111C15.3469 1.88911 15.573 1.79546 15.7397 1.62876C15.9064 1.46206 16 1.23597 16 1.00022C16 0.764469 15.9064 0.538377 15.7397 0.371678C15.573 0.204979 15.3469 0.111328 15.1111 0.111328H8.88889L7.37146 0.11145L7.11111 0.111382L0.888889 0.111328C0.653141 0.111328 0.427049 0.204979 0.260349 0.371678C0.0936505 0.538377 0 0.764469 0 1.00022C0 1.23597 0.0936505 1.46206 0.260349 1.62876C0.427049 1.79546 0.653141 1.88911 0.888889 1.88911H7.11111Z\"\/>\n<\/g>\n<\/svg>\n<\/div>\n                    <\/span>\n                    <div class=\"nsw-o-content-accordion__content js-accordion-body\">\n                        <p><span class=\"TextRun SCXW80592820 BCX8\" lang=\"PL\" xml:lang=\"PL\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW80592820 BCX8\">Yes, ServiceNow ITSM grows with your business. It can handle increasing customer requests and adapt to changing business needs, so your IT infrastructure supports your growth.<\/span><\/span><span class=\"EOP SCXW80592820 BCX8\" data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:360}\">\u00a0<\/span><\/p>\n\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n            <div class=\"nsw-o-content-accordion__item js-accordion-item js-accordion-read-more-item  \">\n            <div class=\"nsw-o-content-accordion__header js-accordion-header d-flex\">\n                <span class=\"nsw-o-content-accordion__counter\">5.<\/span>\n                <div class=\"nsw-o-content-accordion__title d-flex flex-column\">\n                    <span class=\"d-flex align-items-center justify-content-between\">\n                        How does ServiceNow ITSM help us measure and improve our IT performance? \n                        <div class=\"nsw-o-content-accordion__icon -plus\"><svg width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path id=\"Vector\" d=\"M7.11111 15.1111C7.11111 15.3469 7.20476 15.573 7.37146 15.7397C7.53816 15.9064 7.76425 16 8 16C8.23575 16 8.46184 15.9064 8.62854 15.7397C8.79524 15.573 8.88889 15.3469 8.88889 15.1111V8.88889H15.1111C15.3469 8.88889 15.573 8.79524 15.7397 8.62854C15.9064 8.46184 16 8.23575 16 8C16 7.76425 15.9064 7.53816 15.7397 7.37146C15.573 7.20476 15.3469 7.11111 15.1111 7.11111H8.88889V0.888889C8.88889 0.653141 8.79524 0.427048 8.62854 0.260349C8.46184 0.0936505 8.23575 0 8 0C7.76425 0 7.53816 0.0936505 7.37146 0.260349C7.20476 0.427048 7.11111 0.653141 7.11111 0.888889V7.11111H0.888889C0.653141 7.11111 0.427048 7.20476 0.260349 7.37146C0.0936505 7.53816 0 7.76425 0 8C0 8.23575 0.0936505 8.46184 0.260349 8.62854C0.427048 8.79524 0.653141 8.88889 0.888889 8.88889H7.11111V15.1111Z\" \/>\n<\/svg>\n<\/div>\n                        <div class=\"nsw-o-content-accordion__icon -minus\"><svg width=\"16\" height=\"2\" viewBox=\"0 0 16 2\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g id=\"Minus\">\n<path id=\"Vector\" d=\"M7.11111 1.88911H8.5H8.88889H15.1111C15.3469 1.88911 15.573 1.79546 15.7397 1.62876C15.9064 1.46206 16 1.23597 16 1.00022C16 0.764469 15.9064 0.538377 15.7397 0.371678C15.573 0.204979 15.3469 0.111328 15.1111 0.111328H8.88889L7.37146 0.11145L7.11111 0.111382L0.888889 0.111328C0.653141 0.111328 0.427049 0.204979 0.260349 0.371678C0.0936505 0.538377 0 0.764469 0 1.00022C0 1.23597 0.0936505 1.46206 0.260349 1.62876C0.427049 1.79546 0.653141 1.88911 0.888889 1.88911H7.11111Z\"\/>\n<\/g>\n<\/svg>\n<\/div>\n                    <\/span>\n                    <div class=\"nsw-o-content-accordion__content js-accordion-body\">\n                        <p><span class=\"TextRun SCXW263462283 BCX8\" lang=\"PL\" xml:lang=\"PL\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW263462283 BCX8\">ServiceNow ITSM provides overarching tools to track key performance indicators (KPIs) and other metrics. It allows you to make better decisions related to both operations and strategic planning. Thus, ITSM boosts overall IT performance.<\/span><\/span><span class=\"EOP SCXW263462283 BCX8\" data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:360}\">\u00a0<\/span><\/p>\n\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n            <div class=\"nsw-o-content-accordion__item js-accordion-item js-accordion-read-more-item  js-opacity-hidden\">\n            <div class=\"nsw-o-content-accordion__header js-accordion-header d-flex\">\n                <span class=\"nsw-o-content-accordion__counter\">6.<\/span>\n                <div class=\"nsw-o-content-accordion__title d-flex flex-column\">\n                    <span class=\"d-flex align-items-center justify-content-between\">\n                        What makes ServiceNow ITSM the right choice for following best practices? \n                        <div class=\"nsw-o-content-accordion__icon -plus\"><svg width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path id=\"Vector\" d=\"M7.11111 15.1111C7.11111 15.3469 7.20476 15.573 7.37146 15.7397C7.53816 15.9064 7.76425 16 8 16C8.23575 16 8.46184 15.9064 8.62854 15.7397C8.79524 15.573 8.88889 15.3469 8.88889 15.1111V8.88889H15.1111C15.3469 8.88889 15.573 8.79524 15.7397 8.62854C15.9064 8.46184 16 8.23575 16 8C16 7.76425 15.9064 7.53816 15.7397 7.37146C15.573 7.20476 15.3469 7.11111 15.1111 7.11111H8.88889V0.888889C8.88889 0.653141 8.79524 0.427048 8.62854 0.260349C8.46184 0.0936505 8.23575 0 8 0C7.76425 0 7.53816 0.0936505 7.37146 0.260349C7.20476 0.427048 7.11111 0.653141 7.11111 0.888889V7.11111H0.888889C0.653141 7.11111 0.427048 7.20476 0.260349 7.37146C0.0936505 7.53816 0 7.76425 0 8C0 8.23575 0.0936505 8.46184 0.260349 8.62854C0.427048 8.79524 0.653141 8.88889 0.888889 8.88889H7.11111V15.1111Z\" \/>\n<\/svg>\n<\/div>\n                        <div class=\"nsw-o-content-accordion__icon -minus\"><svg width=\"16\" height=\"2\" viewBox=\"0 0 16 2\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g id=\"Minus\">\n<path id=\"Vector\" d=\"M7.11111 1.88911H8.5H8.88889H15.1111C15.3469 1.88911 15.573 1.79546 15.7397 1.62876C15.9064 1.46206 16 1.23597 16 1.00022C16 0.764469 15.9064 0.538377 15.7397 0.371678C15.573 0.204979 15.3469 0.111328 15.1111 0.111328H8.88889L7.37146 0.11145L7.11111 0.111382L0.888889 0.111328C0.653141 0.111328 0.427049 0.204979 0.260349 0.371678C0.0936505 0.538377 0 0.764469 0 1.00022C0 1.23597 0.0936505 1.46206 0.260349 1.62876C0.427049 1.79546 0.653141 1.88911 0.888889 1.88911H7.11111Z\"\/>\n<\/g>\n<\/svg>\n<\/div>\n                    <\/span>\n                    <div class=\"nsw-o-content-accordion__content js-accordion-body\">\n                        <p><span class=\"TextRun SCXW168151178 BCX8\" lang=\"PL\" xml:lang=\"PL\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW168151178 BCX8\">ServiceNow ITSM is committed to the ITIL framework and best practices. It promotes consistency, quality, and scalability in your IT operations.<\/span><\/span><span class=\"EOP SCXW168151178 BCX8\" data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:360}\">\u00a0<\/span><\/p>\n\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n            <div class=\"nsw-o-content-accordion__item js-accordion-item js-accordion-read-more-item  js-opacity-hidden\">\n            <div class=\"nsw-o-content-accordion__header js-accordion-header d-flex\">\n                <span class=\"nsw-o-content-accordion__counter\">7.<\/span>\n                <div class=\"nsw-o-content-accordion__title d-flex flex-column\">\n                    <span class=\"d-flex align-items-center justify-content-between\">\n                        How can ServiceNow ITSM create synergy within our IT ecosystem? \n                        <div class=\"nsw-o-content-accordion__icon -plus\"><svg width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path id=\"Vector\" d=\"M7.11111 15.1111C7.11111 15.3469 7.20476 15.573 7.37146 15.7397C7.53816 15.9064 7.76425 16 8 16C8.23575 16 8.46184 15.9064 8.62854 15.7397C8.79524 15.573 8.88889 15.3469 8.88889 15.1111V8.88889H15.1111C15.3469 8.88889 15.573 8.79524 15.7397 8.62854C15.9064 8.46184 16 8.23575 16 8C16 7.76425 15.9064 7.53816 15.7397 7.37146C15.573 7.20476 15.3469 7.11111 15.1111 7.11111H8.88889V0.888889C8.88889 0.653141 8.79524 0.427048 8.62854 0.260349C8.46184 0.0936505 8.23575 0 8 0C7.76425 0 7.53816 0.0936505 7.37146 0.260349C7.20476 0.427048 7.11111 0.653141 7.11111 0.888889V7.11111H0.888889C0.653141 7.11111 0.427048 7.20476 0.260349 7.37146C0.0936505 7.53816 0 7.76425 0 8C0 8.23575 0.0936505 8.46184 0.260349 8.62854C0.427048 8.79524 0.653141 8.88889 0.888889 8.88889H7.11111V15.1111Z\" \/>\n<\/svg>\n<\/div>\n                        <div class=\"nsw-o-content-accordion__icon -minus\"><svg width=\"16\" height=\"2\" viewBox=\"0 0 16 2\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g id=\"Minus\">\n<path id=\"Vector\" d=\"M7.11111 1.88911H8.5H8.88889H15.1111C15.3469 1.88911 15.573 1.79546 15.7397 1.62876C15.9064 1.46206 16 1.23597 16 1.00022C16 0.764469 15.9064 0.538377 15.7397 0.371678C15.573 0.204979 15.3469 0.111328 15.1111 0.111328H8.88889L7.37146 0.11145L7.11111 0.111382L0.888889 0.111328C0.653141 0.111328 0.427049 0.204979 0.260349 0.371678C0.0936505 0.538377 0 0.764469 0 1.00022C0 1.23597 0.0936505 1.46206 0.260349 1.62876C0.427049 1.79546 0.653141 1.88911 0.888889 1.88911H7.11111Z\"\/>\n<\/g>\n<\/svg>\n<\/div>\n                    <\/span>\n                    <div class=\"nsw-o-content-accordion__content js-accordion-body\">\n                        <p><span class=\"TextRun SCXW225441426 BCX8\" lang=\"PL\" xml:lang=\"PL\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW225441426 BCX8\">ServiceNow ITSM integrates smoothly with your existing IT tools and systems \u2013 it creates a cohesive and harmonious IT ecosystem. All your IT systems work together efficiently.<\/span><\/span><span class=\"EOP SCXW225441426 BCX8\" data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:360}\">\u00a0<\/span><\/p>\n\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n            <div class=\"nsw-o-content-accordion__item js-accordion-item js-accordion-read-more-item  js-opacity-hidden\">\n            <div class=\"nsw-o-content-accordion__header js-accordion-header d-flex\">\n                <span class=\"nsw-o-content-accordion__counter\">8.<\/span>\n                <div class=\"nsw-o-content-accordion__title d-flex flex-column\">\n                    <span class=\"d-flex align-items-center justify-content-between\">\n                        How does ServiceNow ITSM help in optimizing our IT costs? \n                        <div class=\"nsw-o-content-accordion__icon -plus\"><svg width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path id=\"Vector\" d=\"M7.11111 15.1111C7.11111 15.3469 7.20476 15.573 7.37146 15.7397C7.53816 15.9064 7.76425 16 8 16C8.23575 16 8.46184 15.9064 8.62854 15.7397C8.79524 15.573 8.88889 15.3469 8.88889 15.1111V8.88889H15.1111C15.3469 8.88889 15.573 8.79524 15.7397 8.62854C15.9064 8.46184 16 8.23575 16 8C16 7.76425 15.9064 7.53816 15.7397 7.37146C15.573 7.20476 15.3469 7.11111 15.1111 7.11111H8.88889V0.888889C8.88889 0.653141 8.79524 0.427048 8.62854 0.260349C8.46184 0.0936505 8.23575 0 8 0C7.76425 0 7.53816 0.0936505 7.37146 0.260349C7.20476 0.427048 7.11111 0.653141 7.11111 0.888889V7.11111H0.888889C0.653141 7.11111 0.427048 7.20476 0.260349 7.37146C0.0936505 7.53816 0 7.76425 0 8C0 8.23575 0.0936505 8.46184 0.260349 8.62854C0.427048 8.79524 0.653141 8.88889 0.888889 8.88889H7.11111V15.1111Z\" \/>\n<\/svg>\n<\/div>\n                        <div class=\"nsw-o-content-accordion__icon -minus\"><svg width=\"16\" height=\"2\" viewBox=\"0 0 16 2\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g id=\"Minus\">\n<path id=\"Vector\" d=\"M7.11111 1.88911H8.5H8.88889H15.1111C15.3469 1.88911 15.573 1.79546 15.7397 1.62876C15.9064 1.46206 16 1.23597 16 1.00022C16 0.764469 15.9064 0.538377 15.7397 0.371678C15.573 0.204979 15.3469 0.111328 15.1111 0.111328H8.88889L7.37146 0.11145L7.11111 0.111382L0.888889 0.111328C0.653141 0.111328 0.427049 0.204979 0.260349 0.371678C0.0936505 0.538377 0 0.764469 0 1.00022C0 1.23597 0.0936505 1.46206 0.260349 1.62876C0.427049 1.79546 0.653141 1.88911 0.888889 1.88911H7.11111Z\"\/>\n<\/g>\n<\/svg>\n<\/div>\n                    <\/span>\n                    <div class=\"nsw-o-content-accordion__content js-accordion-body\">\n                        <p><span class=\"TextRun SCXW237936435 BCX8\" lang=\"PL\" xml:lang=\"PL\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW237936435 BCX8\">ServiceNow ITSM reduces the costs associated with system maintenance and support by improving IT operations and process efficiency. Result \u2013 cost savings and better allocation of resources.<\/span><\/span><span class=\"EOP SCXW237936435 BCX8\" data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:360}\">\u00a0<\/span><\/p>\n\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n            <div class=\"nsw-o-content-accordion__item js-accordion-item js-accordion-read-more-item  js-opacity-hidden\">\n            <div class=\"nsw-o-content-accordion__header js-accordion-header d-flex\">\n                <span class=\"nsw-o-content-accordion__counter\">9.<\/span>\n                <div class=\"nsw-o-content-accordion__title d-flex flex-column\">\n                    <span class=\"d-flex align-items-center justify-content-between\">\n                        Is ServiceNow ITSM suitable for businesses of all sizes and industries? \n                        <div class=\"nsw-o-content-accordion__icon -plus\"><svg width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path id=\"Vector\" d=\"M7.11111 15.1111C7.11111 15.3469 7.20476 15.573 7.37146 15.7397C7.53816 15.9064 7.76425 16 8 16C8.23575 16 8.46184 15.9064 8.62854 15.7397C8.79524 15.573 8.88889 15.3469 8.88889 15.1111V8.88889H15.1111C15.3469 8.88889 15.573 8.79524 15.7397 8.62854C15.9064 8.46184 16 8.23575 16 8C16 7.76425 15.9064 7.53816 15.7397 7.37146C15.573 7.20476 15.3469 7.11111 15.1111 7.11111H8.88889V0.888889C8.88889 0.653141 8.79524 0.427048 8.62854 0.260349C8.46184 0.0936505 8.23575 0 8 0C7.76425 0 7.53816 0.0936505 7.37146 0.260349C7.20476 0.427048 7.11111 0.653141 7.11111 0.888889V7.11111H0.888889C0.653141 7.11111 0.427048 7.20476 0.260349 7.37146C0.0936505 7.53816 0 7.76425 0 8C0 8.23575 0.0936505 8.46184 0.260349 8.62854C0.427048 8.79524 0.653141 8.88889 0.888889 8.88889H7.11111V15.1111Z\" \/>\n<\/svg>\n<\/div>\n                        <div class=\"nsw-o-content-accordion__icon -minus\"><svg width=\"16\" height=\"2\" viewBox=\"0 0 16 2\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g id=\"Minus\">\n<path id=\"Vector\" d=\"M7.11111 1.88911H8.5H8.88889H15.1111C15.3469 1.88911 15.573 1.79546 15.7397 1.62876C15.9064 1.46206 16 1.23597 16 1.00022C16 0.764469 15.9064 0.538377 15.7397 0.371678C15.573 0.204979 15.3469 0.111328 15.1111 0.111328H8.88889L7.37146 0.11145L7.11111 0.111382L0.888889 0.111328C0.653141 0.111328 0.427049 0.204979 0.260349 0.371678C0.0936505 0.538377 0 0.764469 0 1.00022C0 1.23597 0.0936505 1.46206 0.260349 1.62876C0.427049 1.79546 0.653141 1.88911 0.888889 1.88911H7.11111Z\"\/>\n<\/g>\n<\/svg>\n<\/div>\n                    <\/span>\n                    <div class=\"nsw-o-content-accordion__content js-accordion-body\">\n                        <p><span class=\"TextRun SCXW182280735 BCX8\" lang=\"PL\" xml:lang=\"PL\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW182280735 BCX8\">Yes, ServiceNow ITSM is versatile and scalable, so it\u2019s suitable for businesses of any size and across various industries. Our custom implementations guarantee that it meets the unique needs of your organization.<\/span><\/span><span class=\"EOP SCXW182280735 BCX8\" data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:360}\">\u00a0<\/span><\/p>\n\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n            <div class=\"nsw-o-content-accordion__item js-accordion-item js-accordion-read-more-item  js-opacity-hidden\">\n            <div class=\"nsw-o-content-accordion__header js-accordion-header d-flex\">\n                <span class=\"nsw-o-content-accordion__counter\">10.<\/span>\n                <div class=\"nsw-o-content-accordion__title d-flex flex-column\">\n                    <span class=\"d-flex align-items-center justify-content-between\">\n                        Why is investing in a solid analysis important for ServiceNow ITSM implementation? \n                        <div class=\"nsw-o-content-accordion__icon -plus\"><svg width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path id=\"Vector\" d=\"M7.11111 15.1111C7.11111 15.3469 7.20476 15.573 7.37146 15.7397C7.53816 15.9064 7.76425 16 8 16C8.23575 16 8.46184 15.9064 8.62854 15.7397C8.79524 15.573 8.88889 15.3469 8.88889 15.1111V8.88889H15.1111C15.3469 8.88889 15.573 8.79524 15.7397 8.62854C15.9064 8.46184 16 8.23575 16 8C16 7.76425 15.9064 7.53816 15.7397 7.37146C15.573 7.20476 15.3469 7.11111 15.1111 7.11111H8.88889V0.888889C8.88889 0.653141 8.79524 0.427048 8.62854 0.260349C8.46184 0.0936505 8.23575 0 8 0C7.76425 0 7.53816 0.0936505 7.37146 0.260349C7.20476 0.427048 7.11111 0.653141 7.11111 0.888889V7.11111H0.888889C0.653141 7.11111 0.427048 7.20476 0.260349 7.37146C0.0936505 7.53816 0 7.76425 0 8C0 8.23575 0.0936505 8.46184 0.260349 8.62854C0.427048 8.79524 0.653141 8.88889 0.888889 8.88889H7.11111V15.1111Z\" \/>\n<\/svg>\n<\/div>\n                        <div class=\"nsw-o-content-accordion__icon -minus\"><svg width=\"16\" height=\"2\" viewBox=\"0 0 16 2\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g id=\"Minus\">\n<path id=\"Vector\" d=\"M7.11111 1.88911H8.5H8.88889H15.1111C15.3469 1.88911 15.573 1.79546 15.7397 1.62876C15.9064 1.46206 16 1.23597 16 1.00022C16 0.764469 15.9064 0.538377 15.7397 0.371678C15.573 0.204979 15.3469 0.111328 15.1111 0.111328H8.88889L7.37146 0.11145L7.11111 0.111382L0.888889 0.111328C0.653141 0.111328 0.427049 0.204979 0.260349 0.371678C0.0936505 0.538377 0 0.764469 0 1.00022C0 1.23597 0.0936505 1.46206 0.260349 1.62876C0.427049 1.79546 0.653141 1.88911 0.888889 1.88911H7.11111Z\"\/>\n<\/g>\n<\/svg>\n<\/div>\n                    <\/span>\n                    <div class=\"nsw-o-content-accordion__content js-accordion-body\">\n                        <p><span class=\"TextRun SCXW105652944 BCX8\" lang=\"PL\" xml:lang=\"PL\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW105652944 BCX8\">Investing in a thorough initial analysis guarantees your ServiceNow ITSM setup is tailored to your specific business needs. The proactive approach helps prevent inefficiencies and gaps later in the implementation process.<\/span><\/span><span class=\"EOP SCXW105652944 BCX8\" data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:360}\">\u00a0<\/span><\/p>\n\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n            <div class=\"nsw-o-content-accordion__item js-accordion-item js-accordion-read-more-item  js-opacity-hidden\">\n            <div class=\"nsw-o-content-accordion__header js-accordion-header d-flex\">\n                <span class=\"nsw-o-content-accordion__counter\">11.<\/span>\n                <div class=\"nsw-o-content-accordion__title d-flex flex-column\">\n                    <span class=\"d-flex align-items-center justify-content-between\">\n                        How do small fixes in ServiceNow ITSM lead to big improvements? \n                        <div class=\"nsw-o-content-accordion__icon -plus\"><svg width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path id=\"Vector\" d=\"M7.11111 15.1111C7.11111 15.3469 7.20476 15.573 7.37146 15.7397C7.53816 15.9064 7.76425 16 8 16C8.23575 16 8.46184 15.9064 8.62854 15.7397C8.79524 15.573 8.88889 15.3469 8.88889 15.1111V8.88889H15.1111C15.3469 8.88889 15.573 8.79524 15.7397 8.62854C15.9064 8.46184 16 8.23575 16 8C16 7.76425 15.9064 7.53816 15.7397 7.37146C15.573 7.20476 15.3469 7.11111 15.1111 7.11111H8.88889V0.888889C8.88889 0.653141 8.79524 0.427048 8.62854 0.260349C8.46184 0.0936505 8.23575 0 8 0C7.76425 0 7.53816 0.0936505 7.37146 0.260349C7.20476 0.427048 7.11111 0.653141 7.11111 0.888889V7.11111H0.888889C0.653141 7.11111 0.427048 7.20476 0.260349 7.37146C0.0936505 7.53816 0 7.76425 0 8C0 8.23575 0.0936505 8.46184 0.260349 8.62854C0.427048 8.79524 0.653141 8.88889 0.888889 8.88889H7.11111V15.1111Z\" \/>\n<\/svg>\n<\/div>\n                        <div class=\"nsw-o-content-accordion__icon -minus\"><svg width=\"16\" height=\"2\" viewBox=\"0 0 16 2\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g id=\"Minus\">\n<path id=\"Vector\" d=\"M7.11111 1.88911H8.5H8.88889H15.1111C15.3469 1.88911 15.573 1.79546 15.7397 1.62876C15.9064 1.46206 16 1.23597 16 1.00022C16 0.764469 15.9064 0.538377 15.7397 0.371678C15.573 0.204979 15.3469 0.111328 15.1111 0.111328H8.88889L7.37146 0.11145L7.11111 0.111382L0.888889 0.111328C0.653141 0.111328 0.427049 0.204979 0.260349 0.371678C0.0936505 0.538377 0 0.764469 0 1.00022C0 1.23597 0.0936505 1.46206 0.260349 1.62876C0.427049 1.79546 0.653141 1.88911 0.888889 1.88911H7.11111Z\"\/>\n<\/g>\n<\/svg>\n<\/div>\n                    <\/span>\n                    <div class=\"nsw-o-content-accordion__content js-accordion-body\">\n                        <p><span class=\"TextRun SCXW110187948 BCX8\" lang=\"PL\" xml:lang=\"PL\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW110187948 BCX8\">Even minor enhancements in your ServiceNow ITSM setup can improve operational excellence. Small adjustments upgrade the workflows, increase user experiences, and reduce inefficiencies. These improvements sum up.<\/span><\/span><span class=\"EOP SCXW110187948 BCX8\" data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:360}\">\u00a0<\/span><\/p>\n\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n            <div class=\"nsw-o-content-accordion__item js-accordion-item js-accordion-read-more-item  js-opacity-hidden\">\n            <div class=\"nsw-o-content-accordion__header js-accordion-header d-flex\">\n                <span class=\"nsw-o-content-accordion__counter\">12.<\/span>\n                <div class=\"nsw-o-content-accordion__title d-flex flex-column\">\n                    <span class=\"d-flex align-items-center justify-content-between\">\n                        How does ServiceNow ITSM cater to specific business requirements? \n                        <div class=\"nsw-o-content-accordion__icon -plus\"><svg width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path id=\"Vector\" d=\"M7.11111 15.1111C7.11111 15.3469 7.20476 15.573 7.37146 15.7397C7.53816 15.9064 7.76425 16 8 16C8.23575 16 8.46184 15.9064 8.62854 15.7397C8.79524 15.573 8.88889 15.3469 8.88889 15.1111V8.88889H15.1111C15.3469 8.88889 15.573 8.79524 15.7397 8.62854C15.9064 8.46184 16 8.23575 16 8C16 7.76425 15.9064 7.53816 15.7397 7.37146C15.573 7.20476 15.3469 7.11111 15.1111 7.11111H8.88889V0.888889C8.88889 0.653141 8.79524 0.427048 8.62854 0.260349C8.46184 0.0936505 8.23575 0 8 0C7.76425 0 7.53816 0.0936505 7.37146 0.260349C7.20476 0.427048 7.11111 0.653141 7.11111 0.888889V7.11111H0.888889C0.653141 7.11111 0.427048 7.20476 0.260349 7.37146C0.0936505 7.53816 0 7.76425 0 8C0 8.23575 0.0936505 8.46184 0.260349 8.62854C0.427048 8.79524 0.653141 8.88889 0.888889 8.88889H7.11111V15.1111Z\" \/>\n<\/svg>\n<\/div>\n                        <div class=\"nsw-o-content-accordion__icon -minus\"><svg width=\"16\" height=\"2\" viewBox=\"0 0 16 2\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g id=\"Minus\">\n<path id=\"Vector\" d=\"M7.11111 1.88911H8.5H8.88889H15.1111C15.3469 1.88911 15.573 1.79546 15.7397 1.62876C15.9064 1.46206 16 1.23597 16 1.00022C16 0.764469 15.9064 0.538377 15.7397 0.371678C15.573 0.204979 15.3469 0.111328 15.1111 0.111328H8.88889L7.37146 0.11145L7.11111 0.111382L0.888889 0.111328C0.653141 0.111328 0.427049 0.204979 0.260349 0.371678C0.0936505 0.538377 0 0.764469 0 1.00022C0 1.23597 0.0936505 1.46206 0.260349 1.62876C0.427049 1.79546 0.653141 1.88911 0.888889 1.88911H7.11111Z\"\/>\n<\/g>\n<\/svg>\n<\/div>\n                    <\/span>\n                    <div class=\"nsw-o-content-accordion__content js-accordion-body\">\n                        <p><span class=\"TextRun SCXW169050626 BCX8\" lang=\"PL\" xml:lang=\"PL\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW169050626 BCX8\">ServiceNow ITSM is highly customizable. It allows you to implement features and workflows that address your unique business challenges. Whether it&#8217;s integrating with existing systems or adding custom modules \u2013 ServiceNow ITSM adapts to your specific needs<\/span><\/span><\/p>\n\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n            <div class=\"nsw-o-content-accordion__item js-accordion-item js-accordion-read-more-item  js-opacity-hidden\">\n            <div class=\"nsw-o-content-accordion__header js-accordion-header d-flex\">\n                <span class=\"nsw-o-content-accordion__counter\">13.<\/span>\n                <div class=\"nsw-o-content-accordion__title d-flex flex-column\">\n                    <span class=\"d-flex align-items-center justify-content-between\">\n                        What sets ServiceNow ITSM apart as a market leader? \n                        <div class=\"nsw-o-content-accordion__icon -plus\"><svg width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path id=\"Vector\" d=\"M7.11111 15.1111C7.11111 15.3469 7.20476 15.573 7.37146 15.7397C7.53816 15.9064 7.76425 16 8 16C8.23575 16 8.46184 15.9064 8.62854 15.7397C8.79524 15.573 8.88889 15.3469 8.88889 15.1111V8.88889H15.1111C15.3469 8.88889 15.573 8.79524 15.7397 8.62854C15.9064 8.46184 16 8.23575 16 8C16 7.76425 15.9064 7.53816 15.7397 7.37146C15.573 7.20476 15.3469 7.11111 15.1111 7.11111H8.88889V0.888889C8.88889 0.653141 8.79524 0.427048 8.62854 0.260349C8.46184 0.0936505 8.23575 0 8 0C7.76425 0 7.53816 0.0936505 7.37146 0.260349C7.20476 0.427048 7.11111 0.653141 7.11111 0.888889V7.11111H0.888889C0.653141 7.11111 0.427048 7.20476 0.260349 7.37146C0.0936505 7.53816 0 7.76425 0 8C0 8.23575 0.0936505 8.46184 0.260349 8.62854C0.427048 8.79524 0.653141 8.88889 0.888889 8.88889H7.11111V15.1111Z\" \/>\n<\/svg>\n<\/div>\n                        <div class=\"nsw-o-content-accordion__icon -minus\"><svg width=\"16\" height=\"2\" viewBox=\"0 0 16 2\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g id=\"Minus\">\n<path id=\"Vector\" d=\"M7.11111 1.88911H8.5H8.88889H15.1111C15.3469 1.88911 15.573 1.79546 15.7397 1.62876C15.9064 1.46206 16 1.23597 16 1.00022C16 0.764469 15.9064 0.538377 15.7397 0.371678C15.573 0.204979 15.3469 0.111328 15.1111 0.111328H8.88889L7.37146 0.11145L7.11111 0.111382L0.888889 0.111328C0.653141 0.111328 0.427049 0.204979 0.260349 0.371678C0.0936505 0.538377 0 0.764469 0 1.00022C0 1.23597 0.0936505 1.46206 0.260349 1.62876C0.427049 1.79546 0.653141 1.88911 0.888889 1.88911H7.11111Z\"\/>\n<\/g>\n<\/svg>\n<\/div>\n                    <\/span>\n                    <div class=\"nsw-o-content-accordion__content js-accordion-body\">\n                        <p><span class=\"TextRun SCXW165451220 BCX8\" lang=\"PL\" xml:lang=\"PL\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW165451220 BCX8\">ServiceNow ITSM stands out due to its ITIL-based processes and continuous innovation driven by feedback from the IT sector. This means your service management is both more effective and stays ahead of industry trends.<\/span><\/span><span class=\"EOP SCXW165451220 BCX8\" data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:360}\">\u00a0<\/span><\/p>\n\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n                <a  href=\"#\" class=\"nsw-a-button -link js-more-btn nsw-o-content-accordion__read-more\" target=_blank   rel=\"nofollow\" >\n        <span>Read more<\/span>\n    <\/a>\n        <a  href=\"#\" class=\"nsw-a-button -link js-less-btn nsw-o-content-accordion__read-more u-hidden\" target=_blank   rel=\"nofollow\" >\n        <span>Read less<\/span>\n    <\/a>\n    <\/div><\/div><\/section><section class=\"wp-block-nsw-block-section nsw-section  js-mobile-trigger-button_1 section-7e823762-b041-4102-8b4f-532f957efda1\" id=\"nswOfferFormBlock\"><style type=\"text\/css\">.section-7e823762-b041-4102-8b4f-532f957efda1 { \n\t\t\n\t\t\t\tpadding-top:70px;\n\t\t\t  \n\t\t\t\n\t\t\n\t\t\t\tpadding-bottom:80px;\n\t\t\t  \n\t\t\t }\n                         @media screen and (max-width: 991px) { .section-7e823762-b041-4102-8b4f-532f957efda1 { \n\t\t\n\t\t\t\tpadding-top:24px;\n\t\t\t  \n\t\t\t\n\t\t\n\t\t\t\tpadding-bottom:0px;\n\t\t\t  \n\t\t\t } }<\/style><div class=\"wp-block-sii-nsw-header container\"><style type=\"text\/css\">.header-76bc7e42-0d8b-4600-81e4-adaa7518b05f .nsw-m-title-block__title, .header-76bc7e42-0d8b-4600-81e4-adaa7518b05f .nsw-m-title-block__subtitle {  }\n                         @media screen and (max-width: 991px) { .header-76bc7e42-0d8b-4600-81e4-adaa7518b05f .nsw-m-title-block__title, .header-76bc7e42-0d8b-4600-81e4-adaa7518b05f .nsw-m-title-block__subtitle {  } }<\/style><header class=\"nsw-header nsw-m-title-block  header-76bc7e42-0d8b-4600-81e4-adaa7518b05f -h2 -p1 -at0\"><span class=\"nsw-m-title-block__above-title \"><\/span><h2 class=\"nsw-m-title-block__title \">GET IN TOUCH<\/h2><p class=\"nsw-m-title-block__subtitle \">Let&#8217;s start the conversation today<\/p><\/header><\/div>\n\n<div class=\"wp-block-sii-nsw-container container container-cc7dc2dc-26b7-495c-8726-01a7028e8451\"><style type=\"text\/css\">.container-cc7dc2dc-26b7-495c-8726-01a7028e8451 { margin-top:50px; }\n                         @media screen and (max-width: 991px) { .container-cc7dc2dc-26b7-495c-8726-01a7028e8451 { margin-top:0px; } }<\/style><div class=\"nsw-o-offer-contact-form\" id=\"nsw-o-offer-contact-form\">\n\n    <form id=\"nswOfferFormBlock\" name=\"form_expert_contact\" action=\"\" method=\"POST\" class=\"js-form js-form-scrollMobile\" onsubmit=\"event.preventDefault()\" novalidate>\n        <div class=\"row d-flex flex-column-reverse flex-lg-row js-form-initial\">\n            <div class=\"col-lg-10\">\n                <div class=\"nsw-o-offer-contact-form__form  d-flex flex-wrap \">\n                    <div class=\"js-hidden-inputs\"><input type=\"hidden\" name=\"correlation_id\" id=\"correlation_id\" value=\"\"><input type=\"hidden\" name=\"language_site\" id=\"language_site\" value=\"en\"><input type=\"hidden\" name=\"msd365mkttr\" id=\"msd365mkttr\" value=\"\"><input type=\"hidden\" name=\"msd365mkttrs\" id=\"msd365mkttrs\" value=\"\"><input type=\"hidden\" name=\"cd_visitorkey\" id=\"cd_visitorkey\" value=\"\"><input type=\"hidden\" name=\"additional_info\" id=\"additional_info\" value=\"{\"page_url\":\"https:\\\/\\\/sii.pl\\\/en\\\/wp-json\\\/wp\\\/v2\\\/offering-page\\\/117986\",\"expert_name\":\"Rafa\\u0142 Kwatek\",\"expert_position\":\"Competency Center Manager\",\"expert_image\":\"https:\\\/\\\/sii.pl\\\/wp-content\\\/uploads\\\/2024\\\/07\\\/Expert_Rafal_Kwatek.jpg\",\"category_contact\":\"907000002\",\"industry_expert\":\"907000027\"}\"><input type=\"hidden\" name=\"page_url\" id=\"page_url\" value=\"https:\/\/sii.pl\/en\/wp-json\/wp\/v2\/offering-page\/117986\"><input type=\"hidden\" name=\"expert_name\" id=\"expert_name\" value=\"Rafa\u0142 Kwatek\"><input type=\"hidden\" name=\"expert_position\" id=\"expert_position\" value=\"Competency Center Manager\"><input type=\"hidden\" name=\"expert_image\" id=\"expert_image\" value=\"https:\/\/sii.pl\/wp-content\/uploads\/2024\/07\/Expert_Rafal_Kwatek.jpg\"><input type=\"hidden\" name=\"category_contact\" id=\"category_contact\" value=\"907000002\"><input type=\"hidden\" name=\"industry_expert\" id=\"industry_expert\" value=\"907000027\"><input type=\"hidden\" name=\"frm_xpnd\" id=\"frm_xpnd\" value=\"form_nsw_offer_contact\"><input type=\"hidden\" name=\"Source\" id=\"Source\" value=\"form_nsw_offer_contact\"><input type=\"hidden\" name=\"Site\" id=\"Site\" value=\"sii.pl\"><input type=\"hidden\" name=\"privacy_policy_delivered\" id=\"privacy_policy_delivered\" value=\"on\"><input type=\"hidden\" id=\"gclid_field\" name=\"gclid_field\" value=\"\"><\/div>\n                    <div class=\"box -credentials d-flex flex-wrap\">\n                        <label class=\"nsw-m-input-line  frow\" for=\"name\">\n    <span class=\"nsw-m-input-line__label d-block\">\n        First name<span class=\"nsw-m-input-line__required\">*<\/span>\n            <\/span>\n        <input \n            \n            data-allowed-chars=\"\u00c5\u00c9\u00c0\u00c4\u00d6\u1e9e\u00dc\u0104\u015a\u0106\u0179\u017b\u0141\u0118\u0106\u0143\u00d3\u0105\u015b\u0107\u017a\u017c\u0142\u00f3\u0119\u0107\u0144\u00e4\u00f6\u00df\u00fc\u00e0\u00e9\u00e5&#039; \"\n            class=\"input-text required \"\n            name=\"name\"\n            id=\"name\"\n            value=\"\"\n                                        >\n    <span class=\"nsw-m-input-line__helper-text\"><\/span>\n            <span class=\"nsw-m-input-line__error js-require-error u-hidden\">First name is required<\/span>\n        <span class=\"nsw-m-input-line__error js-format-error u-hidden\">This field must contain only letters and special characters<\/span>\n    \n<\/label>\n                        <label class=\"nsw-m-input-line  frow\" for=\"surname\">\n    <span class=\"nsw-m-input-line__label d-block\">\n        Surname<span class=\"nsw-m-input-line__required\">*<\/span>\n            <\/span>\n        <input \n            \n            data-allowed-chars=\"\u00c5\u00c9\u00c0\u00c4\u00d6\u1e9e\u00dc\u0104\u015a\u0106\u0179\u017b\u0141\u0118\u0106\u0143\u00d3\u0105\u015b\u0107\u017a\u017c\u0142\u00f3\u0119\u0107\u0144\u00e4\u00f6\u00df\u00fc\u00e0\u00e9\u00e5&#039; -\"\n            class=\"input-text required \"\n            name=\"surname\"\n            id=\"surname\"\n            value=\"\"\n                                        >\n    <span class=\"nsw-m-input-line__helper-text\"><\/span>\n            <span class=\"nsw-m-input-line__error js-require-error u-hidden\">Surname is required<\/span>\n        <span class=\"nsw-m-input-line__error js-format-error u-hidden\">This field must contain only letters and special characters<\/span>\n    \n<\/label>\n                        <div class=\"frow\">\n                            <label class=\"nsw-m-input-line  \" for=\"email\">\n    <span class=\"nsw-m-input-line__label d-block\">\n        E-mail<span class=\"nsw-m-input-line__required\">*<\/span>\n            <\/span>\n        <input \n            type=email\n            data-allowed-chars=\"\"\n            class=\"input-text required js-mail-auto-complete\"\n            name=\"email\"\n            id=\"email\"\n            value=\"\"\n                                        >\n    <span class=\"nsw-m-input-line__helper-text\"><\/span>\n            <span class=\"nsw-m-input-line__error js-require-error u-hidden\">E-mail address is required<\/span>\n        <span class=\"nsw-m-input-line__error js-format-error u-hidden\">Please enter a valid email address<\/span>\n    \n<\/label>\n                        <\/div>\n                        <label class=\"nsw-m-input-line  frow\" for=\"phone\">\n    <span class=\"nsw-m-input-line__label d-block\">\n        Phone number    <\/span>\n        <input \n            type=tel\n            data-allowed-chars=\"\"\n            class=\"input-text  \"\n            name=\"phone\"\n            id=\"phone\"\n            value=\"\"\n                                                    maxlength=\"14\"\n                >\n    <span class=\"nsw-m-input-line__helper-text\"><\/span>\n        <span class=\"nsw-m-input-line__error js-format-error u-hidden\">Please enter a valid phone number<\/span>\n    \n<\/label>\n                    <\/div>\n                    <div class=\"box\">\n                                                <p class=\"nsw-m-drag-and-drop__lab\">Your file<\/p>\n\n<div class=\"nsw-m-drag-and-drop d-flex flex-column justify-content-center align-items-center nsw-o-offer-contact-form__file-upload js-drag-and-drop mt-3 js-input-container\">\n            <input type=\"file\" class=\" u-hidden\"  name=\"upload_file\"     id=\"form_upload_file\"  class=\"nsw-m-drag-and-drop__input\"  value=\"\" accept=\".doc,.docx,.pdf,application\/msword,application\/vnd.ms-office,application\/vnd.openxmlformats-officedocument.wordprocessingml.document,application\/zip,application\/msword,application\/x-zip,application\/pdf,application\/force-download,application\/x-download,binary\/octet-stream,application\/x-pdf\"\/>\n        <div class=\"nsw-m-drag-and-drop__uploaded-files js-uploaded-files-container u-hidden\">\n        <span>Uploaded file:<\/span>\n        <ul>\n            <li class=\"d-flex flex-row justify-content-center\">\n                <?xml version=\"1.0\" encoding=\"UTF-8\"?>\n<svg width=\"9px\" height=\"12px\" viewBox=\"0 0 9 12\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\">\n    <!-- Generator: Sketch 60.1 (88133) - https:\/\/sketch.com 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href=\"https:\/\/sii.pl\/en\/job-ads\/all\/all\/servicenow\">Apply<\/a><\/div><\/div><\/div><\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":109,"featured_media":0,"parent":97958,"menu_order":0,"template":"views\/nsw-blank-page.blade.php","offer-category":[],"class_list":["post-117986","offering-page","type-offering-page","status-publish","hentry"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/sii.pl\/en\/wp-json\/wp\/v2\/offering-page\/117986"}],"collection":[{"href":"https:\/\/sii.pl\/en\/wp-json\/wp\/v2\/offering-page"}],"about":[{"href":"https:\/\/sii.pl\/en\/wp-json\/wp\/v2\/types\/offering-page"}],"author":[{"embeddable":true,"href":"https:\/\/sii.pl\/en\/wp-json\/wp\/v2\/users\/109"}],"up":[{"embeddable":true,"href":"https:\/\/sii.pl\/en\/wp-json\/wp\/v2\/offering-page\/97958"}],"wp:attachment":[{"href":"https:\/\/sii.pl\/en\/wp-json\/wp\/v2\/media?parent=117986"}],"wp:term":[{"taxonomy":"offer-category","embeddable":true,"href":"https:\/\/sii.pl\/en\/wp-json\/wp\/v2\/offer-category?post=117986"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}