{"id":125565,"date":"2025-08-18T09:09:13","date_gmt":"2025-08-18T09:09:13","guid":{"rendered":"https:\/\/sii.pl\/?post_type=offering-page&#038;p=125565"},"modified":"2026-03-18T15:40:18","modified_gmt":"2026-03-18T15:40:18","slug":"atlassian-itsm","status":"publish","type":"offering-page","link":"https:\/\/sii.pl\/en\/what-we-offer\/enterprise-platforms\/atlassian\/atlassian-itsm\/","title":{"rendered":"ATLASSIAN ITSM"},"content":{"rendered":"<div class=\"nsw-o-info-lead  -hidden-dark-overlay    js-mobile-trigger-button_1 \" >\n    <div class=\"nsw-o-info-lead__overlay\" style=\"position:relative;\">\n                    <div class=\"nsw-o-info-lead__background d-flex flex-column justify-content-center align-items-center\">\n                                    <img decoding=\"async\" src=\"https:\/\/sii.pl\/wp-content\/uploads\/2025\/08\/ITSM_top_v1.jpg\" alt=\"\" class=\"u-hidden-on-mobile-small\" data-no-lazy=\"1\">\n                    <img decoding=\"async\" src=\"https:\/\/sii.pl\/wp-content\/uploads\/2025\/08\/ITSM_mobile_v2.jpg\" alt=\"\" class=\"u-visible-on-mobile-small\" data-no-lazy=\"1\">\n                            <\/div>\n                        <div class=\"nsw-o-info-lead__content container -nsw-container d-flex  flex-column \">\n           <div class=\"nsw-o-info-lead__breadcrumbs u-hidden-on-mobile\">\n                                  <ul class=\"nsw-m-breadcrumbs d-flex align-items-center flex-wrap -invert\" itemscope=\"\" itemtype=\"https:\/\/schema.org\/BreadcrumbList\">\n        <li class=\"nsw-m-breadcrumbs__item\" itemprop=\"itemListElement\" itemscope=\"\" itemtype=\"https:\/\/schema.org\/ListItem\">\n        <a class=\" u-color-invert  \" itemprop=\"item\" href=\"https:\/\/sii.pl\/en\/\">\n            <span itemprop=\"name\" property=\"name\">Home<\/span>\n        <\/a>\n    <\/li>\n        <\/ul>                          <\/div>\n            <div class=\"nsw-o-info-lead__back-content u-hidden-on-desktop\">\n                                                            <a  href=\"https:\/\/sii.pl\/en\/what-we-offer\/enterprise-platforms\/atlassian\/\" class=\"nsw-a-button -link-invert -icon-left -icon-small u-hidden-on-desktop nsw-o-info-lead__back-btn\"   >\n            <span class=\"nsw-a-button__icon\">\n            <svg width=\"4\" height=\"7\" viewBox=\"0 0 4 7\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n    <path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M3.85355 6.35355C3.65829 6.54882 3.34171 6.54882 3.14645 6.35355L0.292893 3.5L3.14645 0.646447C3.34171 0.451184 3.65829 0.451184 3.85355 0.646447C4.04882 0.841709 4.04882 1.15829 3.85355 1.35355L1.70711 3.5L3.85355 5.64645C4.04882 5.84171 4.04882 6.15829 3.85355 6.35355Z\"\/>\n<\/svg>\n\n        <\/span>\n        <span>Sii x Atlassian<\/span>\n    <\/a>\n                                                <\/div>\n            <div class=\"nsw-o-info-lead__row d-flex flex-column justify-content-between mt-auto\">\n                                                <div class=\"nsw-m-title-block -h2 -ph4 -invert\">\n                                <h1 class=\"nsw-m-title-block__title\">Atlassian ITSM<\/h1>\n                        <p class=\"nsw-m-title-block__subtitle\">As an Atlassian Platinum Solution Partner, Sii delivers full-cycle Jira ITSM solutions <br>to help enterprise IT teams build a flexible, scalable, and fully integrated platform <br>for modern IT service management. <\/p>\n    <\/div>\n\n                <div class=\"nsw-o-info-lead__controls-button\">\n                                                                                                                                                                                                                            <a  href=\"#nswOfferFormBlock\" class=\"nsw-a-button  -invert js-scroll-to-section\"    rel=\"nofollow\" >\n        <span>Get in touch<\/span>\n    <\/a>\n                                                                                                                        <\/div>\n\n            <\/div>\n                                            <\/div>\n    <\/div>\n<\/div><section class=\"wp-block-nsw-block-section nsw-section  section-3d5d0faf-ffd2-4f12-add6-6e8070544259\" id=\"\"><style type=\"text\/css\">.section-3d5d0faf-ffd2-4f12-add6-6e8070544259 { padding-top:120px;padding-bottom:80px;background:linear-gradient(152deg, rgba(245, 249, 254, 0) 35.51%, rgba(245, 249, 254, 0.48) 55.73%, rgba(245, 249, 254, 1) 78.08%); }\n     \t\t\t\t\t @media screen and (max-width: 991px) { .section-3d5d0faf-ffd2-4f12-add6-6e8070544259 { padding-top:30px;padding-bottom:30px; } }<\/style><div class=\"wp-block-sii-nsw-header container\"><style type=\"text\/css\">.header-1c2d2458-863a-449c-b6cf-ebdd32f89889 .nsw-m-title-block__title, .header-1c2d2458-863a-449c-b6cf-ebdd32f89889 .nsw-m-title-block__subtitle {  }\n                         @media screen and (max-width: 991px) { .header-1c2d2458-863a-449c-b6cf-ebdd32f89889 .nsw-m-title-block__title, .header-1c2d2458-863a-449c-b6cf-ebdd32f89889 .nsw-m-title-block__subtitle {  } }<\/style><header class=\"nsw-header nsw-m-title-block  header-1c2d2458-863a-449c-b6cf-ebdd32f89889 -h2 -ph3 \"><span class=\"nsw-m-title-block__above-title \"><\/span><h2 class=\"nsw-m-title-block__title \"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-nswc-gradient-color\">CUSTOM-FIT ITSM THAT GROWS WITH YOUR ORGANISATION<\/mark><\/h2><p class=\"nsw-m-title-block__subtitle \"><\/p><\/header><\/div>\n\n<div class=\"wp-block-sii-nsw-container container container-33e3cd20-2698-45ce-ae3c-11e91b04901a\"><style type=\"text\/css\">.container-33e3cd20-2698-45ce-ae3c-11e91b04901a {  }\n                         @media screen and (max-width: 991px) { .container-33e3cd20-2698-45ce-ae3c-11e91b04901a {  } }<\/style><h2 class=\"wp-block-heading has-text-align-left has-nsw-p-2-font-size\">Sii\u2019s experts tailor Atlassian ITSM precisely to your business and technical requirements. The ITSM modules comprehensively address every facet of service management, from handling requests and automating workflows to asset tracking, incident alerting, real-time status communication, knowledge centralization, and access security. Whether you\u2019re starting with core service management or aiming for a full-suite solution encompassing all ITSM capabilities, we deliver an adaptable, elastic platform designed to evolve alongside your organization.&nbsp;<\/h2><\/div><\/section><section class=\"wp-block-nsw-block-section nsw-section  section-c62d53e4-12de-4ae4-ab46-233f494d1166\" id=\"\"><style type=\"text\/css\">.section-c62d53e4-12de-4ae4-ab46-233f494d1166 { padding-top:120px;padding-bottom:120px;background:linear-gradient(152deg, rgba(245, 249, 254, 0) 35.51%, rgba(245, 249, 254, 0.48) 55.73%, rgba(245, 249, 254, 1) 78.08%); }\n     \t\t\t\t\t @media screen and (max-width: 991px) { .section-c62d53e4-12de-4ae4-ab46-233f494d1166 { padding-top:10px;padding-bottom:30px; } }<\/style><div class=\"wp-block-sii-nsw-header container\"><style type=\"text\/css\">.header-8301ecfd-a654-4261-8872-798e95c48f2c .nsw-m-title-block__title, .header-8301ecfd-a654-4261-8872-798e95c48f2c .nsw-m-title-block__subtitle {  }\n                         @media screen and (max-width: 991px) { .header-8301ecfd-a654-4261-8872-798e95c48f2c .nsw-m-title-block__title, .header-8301ecfd-a654-4261-8872-798e95c48f2c .nsw-m-title-block__subtitle {  } }<\/style><header class=\"nsw-header nsw-m-title-block  header-8301ecfd-a654-4261-8872-798e95c48f2c -h2 -ph3 -at0\"><span class=\"nsw-m-title-block__above-title \"><\/span><h2 class=\"nsw-m-title-block__title \"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-nswc-gradient-color\">ACHIEVE MORE WITH<\/mark> SII x ATLASSIAN ITSM&nbsp;<\/h2><p class=\"nsw-m-title-block__subtitle \"><\/p><\/header><\/div>\n\n<div class=\"wp-block-sii-nsw-container container container-57618569-ff81-47f6-a5e0-40fa02c39e26\"><style type=\"text\/css\">.container-57618569-ff81-47f6-a5e0-40fa02c39e26 { margin-top:60px; }\n                         @media screen and (max-width: 991px) { .container-57618569-ff81-47f6-a5e0-40fa02c39e26 { margin-top:20px; } }<\/style><div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-1 wp-block-columns-is-layout-flex\"><div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:368px\"><figure data-wp-context=\"{&quot;uploadedSrc&quot;:&quot;https:\\\/\\\/sii.pl\\\/wp-content\\\/uploads\\\/2025\\\/07\\\/2_A.png&quot;,&quot;figureClassNames&quot;:&quot;wp-block-image aligncenter size-large is-style-js-image-light-box&quot;,&quot;figureStyles&quot;:null,&quot;imgClassNames&quot;:null,&quot;imgStyles&quot;:null,&quot;targetWidth&quot;:&quot;none&quot;,&quot;targetHeight&quot;:&quot;none&quot;,&quot;scaleAttr&quot;:false,&quot;ariaLabel&quot;:&quot;Enlarge image&quot;,&quot;alt&quot;:&quot;&quot;}\" data-wp-interactive=\"core\/image\" class=\"wp-block-image aligncenter size-large is-style-js-image-light-box wp-lightbox-container\"><img decoding=\"async\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-on-async--load=\"callbacks.setButtonStyles\" data-wp-on-async-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/sii.pl\/wp-content\/uploads\/2025\/07\/2_A.png\" alt=\"\"\/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge image\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on-async--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"context.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"context.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><figcaption class=\"wp-element-caption\">Queues view JSM<\/figcaption><\/figure><\/div>\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:4px\"><\/div>\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:708px\"><h2 class=\"wp-block-heading mb-3 has-nsw-h-3-font-size\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-nswc-gradient-color\">Jira Service Management<\/mark><\/h2>\n\n<p class=\"is-style-nsw-mb-0\">Sii helps you implement future-ready ITSM solution with Jira Service Management \u2013 enabling your teams to deliver consistent, high-quality support across the business.&nbsp;<\/p>\n\n<div style=\"height:8px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<p class=\"is-style-nsw-mb-0\">With Jira Service Management, you can:&nbsp;<\/p>\n\n<ul class=\"wp-block-list\"><li>Manage incidents, requests, changes, and problems using ITIL-aligned workflows&nbsp;<\/li>\n\n<li>Connect support and development teams for faster issue resolution&nbsp;<\/li>\n\n<li>Automate repetitive tasks with no-code rules to reduce manual work&nbsp;<\/li>\n\n<li>Track SLA performance and service trends with built-in dashboards&nbsp;<\/li>\n\n<li>Align IT support with development cycles to accelerate delivery&nbsp;<\/li><\/ul>\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-1 wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button is-style-nsw-gradient-button\"><a class=\"wp-block-button__link has-text-align-center wp-element-button\" href=\"https:\/\/sii.pl\/en\/what-we-offer\/enterprise-platforms\/atlassian\/jira-service-management\/\">Read more<\/a><\/div><\/div><\/div><\/div>\n\n<div style=\"height:64px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<div class=\"wp-block-columns are-vertically-aligned-center is-style-nsw-reverse-mobile-order is-layout-flex wp-container-core-columns-is-layout-2 wp-block-columns-is-layout-flex\"><div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:708px\"><h2 class=\"wp-block-heading mb-3 has-nsw-h-3-font-size\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-nswc-gradient-color\">Assets Management<\/mark><\/h2>\n\n<p class=\"is-style-nsw-mb-0\">Gain full visibility into your infrastructure with Jira\u2019s asset management capabilities. Sii\u2019s consultants guide you in mapping services, systems, and devices in a flexible, intuitive way without the complexity of traditional CMDBs.&nbsp;<\/p>\n\n<div style=\"height:8px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<p class=\"is-style-nsw-mb-0\">With Jira Assets Management, you can:&nbsp;<\/p>\n\n<ul class=\"wp-block-list\"><li>Centralize and visualize asset data and service relationships in one place&nbsp;<\/li>\n\n<li>Link assets directly to tickets, services, and change requests&nbsp;<\/li>\n\n<li>Support audits, reduce service downtime, and plan upgrades with confidence&nbsp;&nbsp;<\/li><\/ul><\/div>\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:4px\"><\/div>\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:368px\"><figure data-wp-context=\"{&quot;uploadedSrc&quot;:&quot;https:\\\/\\\/sii.pl\\\/wp-content\\\/uploads\\\/2025\\\/08\\\/1_Assets-Managements.png&quot;,&quot;figureClassNames&quot;:&quot;wp-block-image aligncenter size-full is-style-js-image-light-box&quot;,&quot;figureStyles&quot;:null,&quot;imgClassNames&quot;:&quot;wp-image-127333&quot;,&quot;imgStyles&quot;:null,&quot;targetWidth&quot;:1200,&quot;targetHeight&quot;:800,&quot;scaleAttr&quot;:false,&quot;ariaLabel&quot;:&quot;Enlarge image&quot;,&quot;alt&quot;:&quot;&quot;}\" data-wp-interactive=\"core\/image\" class=\"wp-block-image aligncenter size-full is-style-js-image-light-box wp-lightbox-container\"><img decoding=\"async\" width=\"1200\" height=\"800\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-on-async--load=\"callbacks.setButtonStyles\" data-wp-on-async-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/sii.pl\/wp-content\/uploads\/2025\/08\/1_Assets-Managements.png\" alt=\"\" class=\"wp-image-127333\" srcset=\"https:\/\/sii.pl\/wp-content\/uploads\/2025\/08\/1_Assets-Managements.png 1200w, https:\/\/sii.pl\/wp-content\/uploads\/2025\/08\/1_Assets-Managements-400x267.png 400w, https:\/\/sii.pl\/wp-content\/uploads\/2025\/08\/1_Assets-Managements-1024x683.png 1024w, https:\/\/sii.pl\/wp-content\/uploads\/2025\/08\/1_Assets-Managements-768x512.png 768w, https:\/\/sii.pl\/wp-content\/uploads\/2025\/08\/1_Assets-Managements-600x400.png 600w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge image\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on-async--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"context.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"context.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><figcaption class=\"wp-element-caption\">Assets<\/figcaption><\/figure><\/div><\/div>\n\n<div style=\"height:64px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-3 wp-block-columns-is-layout-flex\"><div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:368px\"><figure data-wp-context=\"{&quot;uploadedSrc&quot;:&quot;https:\\\/\\\/sii.pl\\\/wp-content\\\/uploads\\\/2025\\\/08\\\/4.png&quot;,&quot;figureClassNames&quot;:&quot;wp-block-image aligncenter size-full is-style-default&quot;,&quot;figureStyles&quot;:null,&quot;imgClassNames&quot;:&quot;wp-image-127336&quot;,&quot;imgStyles&quot;:null,&quot;targetWidth&quot;:1200,&quot;targetHeight&quot;:800,&quot;scaleAttr&quot;:false,&quot;ariaLabel&quot;:&quot;Enlarge image&quot;,&quot;alt&quot;:&quot;&quot;}\" data-wp-interactive=\"core\/image\" class=\"wp-block-image aligncenter size-full is-style-default wp-lightbox-container\"><img decoding=\"async\" width=\"1200\" height=\"800\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-on-async--load=\"callbacks.setButtonStyles\" data-wp-on-async-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/sii.pl\/wp-content\/uploads\/2025\/08\/4.png\" alt=\"\" class=\"wp-image-127336\" srcset=\"https:\/\/sii.pl\/wp-content\/uploads\/2025\/08\/4.png 1200w, https:\/\/sii.pl\/wp-content\/uploads\/2025\/08\/4-400x267.png 400w, https:\/\/sii.pl\/wp-content\/uploads\/2025\/08\/4-1024x683.png 1024w, https:\/\/sii.pl\/wp-content\/uploads\/2025\/08\/4-768x512.png 768w, https:\/\/sii.pl\/wp-content\/uploads\/2025\/08\/4-600x400.png 600w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge image\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on-async--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"context.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"context.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><figcaption class=\"wp-element-caption\">Assets<\/figcaption><\/figure><\/div>\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:4px\"><\/div>\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:708px\"><h2 class=\"wp-block-heading mb-3 has-nsw-h-3-font-size\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-nswc-gradient-color\">Assets Discovery<\/mark><\/h2>\n\n<p class=\"is-style-nsw-mb-0\">Sii supports you in automating CMDB updates with Assets Discovery \u2013 reducing manual effort by identifying and mapping assets across your network.<\/p>\n\n<div style=\"height:8px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<p class=\"is-style-nsw-mb-0\">With Assets Discovery, you can:&nbsp;<\/p>\n\n<ul class=\"wp-block-list\"><li>Automatically scan for hardware, servers, and system configurations&nbsp;<\/li>\n\n<li>Keep your CMDB up to date without manual input&nbsp;<\/li>\n\n<li>Support compliance and minimize blind spots in your infrastructure&nbsp;<\/li><\/ul><\/div><\/div>\n\n<div style=\"height:64px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<div class=\"wp-block-columns are-vertically-aligned-center is-style-nsw-reverse-mobile-order is-layout-flex wp-container-core-columns-is-layout-4 wp-block-columns-is-layout-flex\"><div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:708px\"><h2 class=\"wp-block-heading mb-3 has-nsw-h-3-font-size\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-nswc-gradient-color\">IT Operations<\/mark><\/h2>\n\n<p class=\"is-style-nsw-mb-0\">Reduce the impact of incidents with fast, coordinated response. Our experts configure IT Operations, so that it connects alerting, escalation, and on-call scheduling \u2013 so your teams can act before users even notice a problem.&nbsp;<\/p>\n\n<div style=\"height:8px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<p class=\"is-style-nsw-mb-0\">With IT Operations, you can:&nbsp;<\/p>\n\n<ul class=\"wp-block-list\"><li>Route alerts and notify (SMS, email, voice, push) the right teams based on schedules and severity&nbsp;<\/li>\n\n<li>Coordinate response using predefined runbooks and integrations&nbsp;<\/li>\n\n<li>Reduce MTTR with faster, more organized incident handling&nbsp;<\/li><\/ul><\/div>\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:4px\"><\/div>\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:368px\"><figure data-wp-context=\"{&quot;uploadedSrc&quot;:&quot;https:\\\/\\\/sii.pl\\\/wp-content\\\/uploads\\\/2025\\\/08\\\/7_IT-Operations.png&quot;,&quot;figureClassNames&quot;:&quot;wp-block-image aligncenter size-full is-style-js-image-light-box&quot;,&quot;figureStyles&quot;:null,&quot;imgClassNames&quot;:&quot;wp-image-127339&quot;,&quot;imgStyles&quot;:null,&quot;targetWidth&quot;:1200,&quot;targetHeight&quot;:800,&quot;scaleAttr&quot;:false,&quot;ariaLabel&quot;:&quot;Enlarge image&quot;,&quot;alt&quot;:&quot;&quot;}\" data-wp-interactive=\"core\/image\" class=\"wp-block-image aligncenter size-full is-style-js-image-light-box wp-lightbox-container\"><img decoding=\"async\" width=\"1200\" height=\"800\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-on-async--load=\"callbacks.setButtonStyles\" data-wp-on-async-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/sii.pl\/wp-content\/uploads\/2025\/08\/7_IT-Operations.png\" alt=\"\" class=\"wp-image-127339\" srcset=\"https:\/\/sii.pl\/wp-content\/uploads\/2025\/08\/7_IT-Operations.png 1200w, https:\/\/sii.pl\/wp-content\/uploads\/2025\/08\/7_IT-Operations-400x267.png 400w, https:\/\/sii.pl\/wp-content\/uploads\/2025\/08\/7_IT-Operations-1024x683.png 1024w, https:\/\/sii.pl\/wp-content\/uploads\/2025\/08\/7_IT-Operations-768x512.png 768w, https:\/\/sii.pl\/wp-content\/uploads\/2025\/08\/7_IT-Operations-600x400.png 600w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge image\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on-async--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"context.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"context.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><figcaption class=\"wp-element-caption\">ITOM<\/figcaption><\/figure><\/div><\/div>\n\n<div style=\"height:64px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-5 wp-block-columns-is-layout-flex\"><div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:368px\"><figure data-wp-context=\"{&quot;uploadedSrc&quot;:&quot;https:\\\/\\\/sii.pl\\\/wp-content\\\/uploads\\\/2025\\\/08\\\/4-1-1.png&quot;,&quot;figureClassNames&quot;:&quot;wp-block-image aligncenter size-full&quot;,&quot;figureStyles&quot;:null,&quot;imgClassNames&quot;:&quot;wp-image-125493&quot;,&quot;imgStyles&quot;:null,&quot;targetWidth&quot;:1200,&quot;targetHeight&quot;:800,&quot;scaleAttr&quot;:false,&quot;ariaLabel&quot;:&quot;Enlarge image&quot;,&quot;alt&quot;:&quot;&quot;}\" data-wp-interactive=\"core\/image\" class=\"wp-block-image aligncenter size-full wp-lightbox-container\"><img decoding=\"async\" width=\"1200\" height=\"800\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-on-async--load=\"callbacks.setButtonStyles\" data-wp-on-async-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/sii.pl\/wp-content\/uploads\/2025\/08\/4-1-1.png\" alt=\"\" class=\"wp-image-125493\" srcset=\"https:\/\/sii.pl\/wp-content\/uploads\/2025\/08\/4-1-1.png 1200w, https:\/\/sii.pl\/wp-content\/uploads\/2025\/08\/4-1-1-400x267.png 400w, https:\/\/sii.pl\/wp-content\/uploads\/2025\/08\/4-1-1-1024x683.png 1024w, https:\/\/sii.pl\/wp-content\/uploads\/2025\/08\/4-1-1-768x512.png 768w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge image\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on-async--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"context.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"context.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><figcaption class=\"wp-element-caption\">Statuspage<\/figcaption><\/figure><\/div>\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:4px\"><\/div>\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:708px\"><h2 class=\"wp-block-heading mb-3 has-nsw-h-3-font-size\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-nswc-gradient-color\">Statuspage<\/mark><\/h2>\n\n<p class=\"is-style-nsw-mb-0\">Keep users and stakeholders informed during service disruptions. Sii implements Statuspage to ensure clear, proactive communication \u2013 building trust through transparency.&nbsp;<\/p>\n\n<div style=\"height:8px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<p class=\"is-style-nsw-mb-0\">With Statuspage, you can:&nbsp;<\/p>\n\n<ul class=\"wp-block-list\"><li>Publish real-time service status updates across internal and external channels&nbsp;<\/li>\n\n<li>Reduce pressure on support teams during disruptions&nbsp;<\/li>\n\n<li>Reassure users with clear, consistent communication&nbsp;<\/li><\/ul><\/div><\/div>\n\n<div style=\"height:64px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<div class=\"wp-block-columns are-vertically-aligned-center is-style-nsw-reverse-mobile-order is-layout-flex wp-container-core-columns-is-layout-6 wp-block-columns-is-layout-flex\"><div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:708px\"><h2 class=\"wp-block-heading mb-3 has-nsw-h-3-font-size\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-nswc-gradient-color\">Confluence (Knowledge Base)&nbsp;<\/mark><\/h2>\n\n<p class=\"is-style-nsw-mb-0\">Enable efficient self-service and internal collaboration. Sii helps you connect Confluence with Jira Service Management to streamline access to knowledge base articles to reduce ticket volumes.&nbsp;<\/p>\n\n<div style=\"height:8px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<p class=\"is-style-nsw-mb-0\">With Confluence, you can:&nbsp;<\/p>\n\n<ul class=\"wp-block-list\"><li>Automatically suggest help articles to deflect common tickets&nbsp;<\/li>\n\n<li>Keep team knowledge organized and always up to date&nbsp;<\/li>\n\n<li>Support onboarding and internal operations across departments&nbsp;&nbsp;<\/li><\/ul>\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-2 wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button is-style-nsw-gradient-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/sii.pl\/en\/what-we-offer\/enterprise-platforms\/atlassian\/confluence\/\">Read more<\/a><\/div><\/div><\/div>\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:4px\"><\/div>\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:368px\"><figure class=\"wp-block-image aligncenter size-large is-style-js-image-light-box\"><img decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/sii.pl\/wp-content\/uploads\/2025\/08\/3_Confluence-Knowledge-Base-1024x683.png\" alt=\"\" class=\"wp-image-127342\" srcset=\"https:\/\/sii.pl\/wp-content\/uploads\/2025\/08\/3_Confluence-Knowledge-Base-1024x683.png 1024w, https:\/\/sii.pl\/wp-content\/uploads\/2025\/08\/3_Confluence-Knowledge-Base-400x267.png 400w, https:\/\/sii.pl\/wp-content\/uploads\/2025\/08\/3_Confluence-Knowledge-Base-768x512.png 768w, https:\/\/sii.pl\/wp-content\/uploads\/2025\/08\/3_Confluence-Knowledge-Base-600x400.png 600w, https:\/\/sii.pl\/wp-content\/uploads\/2025\/08\/3_Confluence-Knowledge-Base.png 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Knowledge base<\/figcaption><\/figure><\/div><\/div>\n\n<div style=\"height:64px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-7 wp-block-columns-is-layout-flex\"><div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:368px\"><figure data-wp-context=\"{&quot;uploadedSrc&quot;:&quot;https:\\\/\\\/sii.pl\\\/wp-content\\\/uploads\\\/2025\\\/08\\\/1-1-1.png&quot;,&quot;figureClassNames&quot;:&quot;wp-block-image aligncenter size-full is-style-default&quot;,&quot;figureStyles&quot;:null,&quot;imgClassNames&quot;:&quot;wp-image-125502&quot;,&quot;imgStyles&quot;:null,&quot;targetWidth&quot;:1200,&quot;targetHeight&quot;:800,&quot;scaleAttr&quot;:false,&quot;ariaLabel&quot;:&quot;Enlarge image&quot;,&quot;alt&quot;:&quot;&quot;}\" data-wp-interactive=\"core\/image\" class=\"wp-block-image aligncenter size-full is-style-default wp-lightbox-container\"><img decoding=\"async\" width=\"1200\" height=\"800\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-on-async--load=\"callbacks.setButtonStyles\" data-wp-on-async-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/sii.pl\/wp-content\/uploads\/2025\/08\/1-1-1.png\" alt=\"\" class=\"wp-image-125502\" srcset=\"https:\/\/sii.pl\/wp-content\/uploads\/2025\/08\/1-1-1.png 1200w, https:\/\/sii.pl\/wp-content\/uploads\/2025\/08\/1-1-1-400x267.png 400w, https:\/\/sii.pl\/wp-content\/uploads\/2025\/08\/1-1-1-1024x683.png 1024w, https:\/\/sii.pl\/wp-content\/uploads\/2025\/08\/1-1-1-768x512.png 768w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge image\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on-async--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"context.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"context.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><figcaption class=\"wp-element-caption\">Data protection view<\/figcaption><\/figure><\/div>\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:4px\"><\/div>\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:708px\"><h2 class=\"wp-block-heading mb-3 has-nsw-h-3-font-size\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-nswc-gradient-color\">Atlassian Guard&nbsp;<\/mark><\/h2>\n\n<p class=\"is-style-nsw-mb-0\">Strengthen your ITSM platform with enterprise-grade access control. Sii integrates Atlassian Guard to help you enforce compliance, manage identities, and scale securely.&nbsp;<\/p>\n\n<div style=\"height:8px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<p class=\"is-style-nsw-mb-0\">With Atlassian Guard, you can:&nbsp;<\/p>\n\n<ul class=\"wp-block-list\"><li>Enable SSO and 2FA to secure logins and access&nbsp;<\/li>\n\n<li>Manage permissions and user provisioning automatically&nbsp;<\/li>\n\n<li>Monitor activity and meet regulatory standards with detailed logs and controls&nbsp;&nbsp;<\/li><\/ul><\/div><\/div><\/div><\/section><section class=\"wp-block-nsw-block-section nsw-section  section-90403fc5-0cd7-4646-b73e-b46a935c48cd\" id=\"\"><style type=\"text\/css\">.section-90403fc5-0cd7-4646-b73e-b46a935c48cd { padding-top:70px;padding-bottom:14px; }\n     \t\t\t\t\t @media screen and (max-width: 991px) { .section-90403fc5-0cd7-4646-b73e-b46a935c48cd { padding-top:24px;padding-bottom:3px; } }<\/style><div class=\"wp-block-sii-nsw-header container\"><style type=\"text\/css\">.header-973ce6ef-0bbf-47d3-9667-f8e527d190d5 .nsw-m-title-block__title, .header-973ce6ef-0bbf-47d3-9667-f8e527d190d5 .nsw-m-title-block__subtitle {  }\n                         @media screen and (max-width: 991px) { .header-973ce6ef-0bbf-47d3-9667-f8e527d190d5 .nsw-m-title-block__title, .header-973ce6ef-0bbf-47d3-9667-f8e527d190d5 .nsw-m-title-block__subtitle {  } }<\/style><header class=\"nsw-header nsw-m-title-block  header-973ce6ef-0bbf-47d3-9667-f8e527d190d5 -h2 -ph3 -at0\"><span class=\"nsw-m-title-block__above-title \"><\/span><h2 class=\"nsw-m-title-block__title \"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-nswc-gradient-color\">WHY PARTNER WITH SII<\/mark> FOR ATLASSIAN ITSM&nbsp;<\/h2><p class=\"nsw-m-title-block__subtitle \"><\/p><\/header><\/div>\n\n<div class=\"wp-block-sii-nsw-container nsw__asymetric-container container-df489e96-c1e7-478d-8a0a-5c025c788258\"><style type=\"text\/css\">.container-df489e96-c1e7-478d-8a0a-5c025c788258 { margin-top:60px; }\n                         @media screen and (max-width: 991px) { .container-df489e96-c1e7-478d-8a0a-5c025c788258 { margin-top:30px; } }<\/style><div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8 wp-block-columns-is-layout-flex\"><div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><h2 class=\"wp-block-heading mb-3 has-nsw-h-3-font-size\">Atlassian Platinum Solution Partner&nbsp;<\/h2>\n\n<p>Thanks to our partnership with Atlassian, Sii brings certified expertise and direct access to the latest Jira ITSM capabilities. This allows us to deliver faster implementations and ITIL-aligned processes that fit your organization and integrate easily with your existing tools. Combining Atlassian\u2019s proven platform with Sii\u2019s delivery experience, we help your teams improve service quality, respond to issues faster, and scale IT operations more effectively.<\/p>\n\n<h2 class=\"wp-block-heading mb-3 has-nsw-h-3-font-size\">Industry-recognized standards &amp; compliance<\/h2>\n\n<p>We build on ITIL standards and trusted service management frameworks to keep your operations consistent, efficient, and under control. Whether it\u2019s secure architecture or tools like IT Operations, Statuspage, Assets Management, Assets Discovery, or Atlassian Guard, we bring everything together to handle even the most complex environments. Need to move from Zendesk or ServiceNow? We manage end-to-end migrations with minimal disruption and no loss of continuity.&nbsp;<\/p>\n\n<h2 class=\"wp-block-heading mb-3 has-nsw-h-3-font-size\">End-to-end support&nbsp;<\/h2>\n\n<p>Sii delivers comprehensive support throughout your entire Jira ITSM journey. We start with business analysis and licensing guidance, then design and implement the right architecture, processes, and integrations tailored to your organization\u2019s needs. Our services cover the full delivery scope \u2014 including analysis, implementation, data migration, training, and hypercare. Whatever your starting point, we help you get more from Jira ITSM, faster.&nbsp;<\/p><\/div>\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:4%\"><\/div>\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" width=\"1920\" height=\"1008\" src=\"https:\/\/sii.pl\/wp-content\/uploads\/2020\/03\/Atlassian-Team.png\" alt=\"\" class=\"wp-image-81925\" style=\"width:700px\" srcset=\"https:\/\/sii.pl\/wp-content\/uploads\/2020\/03\/Atlassian-Team.png 1920w, https:\/\/sii.pl\/wp-content\/uploads\/2020\/03\/Atlassian-Team-400x210.png 400w, https:\/\/sii.pl\/wp-content\/uploads\/2020\/03\/Atlassian-Team-1024x538.png 1024w, https:\/\/sii.pl\/wp-content\/uploads\/2020\/03\/Atlassian-Team-768x403.png 768w, https:\/\/sii.pl\/wp-content\/uploads\/2020\/03\/Atlassian-Team-1536x806.png 1536w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><\/figure><\/div><\/div><\/div><\/section><section class=\"wp-block-nsw-block-section nsw-section  section-f4156cc9-7450-49e6-8c35-2ff1c6a58a91\" id=\"\"><style type=\"text\/css\">.section-f4156cc9-7450-49e6-8c35-2ff1c6a58a91 { padding-top:70px;padding-bottom:80px;background:#F5F9FE; }\n     \t\t\t\t\t @media screen and (max-width: 991px) { .section-f4156cc9-7450-49e6-8c35-2ff1c6a58a91 { padding-top:26px;padding-bottom:20px; } }<\/style><div class=\"wp-block-sii-nsw-header container\"><style type=\"text\/css\">.header-c2ccc579-32c4-4662-8026-110add089ecd .nsw-m-title-block__title, .header-c2ccc579-32c4-4662-8026-110add089ecd .nsw-m-title-block__subtitle {  }\n                         @media screen and (max-width: 991px) { .header-c2ccc579-32c4-4662-8026-110add089ecd .nsw-m-title-block__title, .header-c2ccc579-32c4-4662-8026-110add089ecd .nsw-m-title-block__subtitle {  } }<\/style><header class=\"nsw-header nsw-m-title-block  header-c2ccc579-32c4-4662-8026-110add089ecd -h2 -uppercase -p1 -at0\"><span class=\"nsw-m-title-block__above-title \"><\/span><h2 class=\"nsw-m-title-block__title \">ATLASSIAN ITSM <mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-nswc-gradient-color\">CASE STUDIES<\/mark><\/h2><p class=\"nsw-m-title-block__subtitle \"><\/p><\/header><\/div>\n\n<div class=\"wp-block-sii-nsw-container container container-8b3ae1da-7052-4202-b325-e45fa84032c1\"><style type=\"text\/css\">.container-8b3ae1da-7052-4202-b325-e45fa84032c1 { margin-top:90px; }\n                         @media screen and (max-width: 991px) { .container-8b3ae1da-7052-4202-b325-e45fa84032c1 { margin-top:20px; } }<\/style><div class=\"nsw-o-cards-extender\">\n    <div class=\"nsw-o-slider nsw-o-slider__big  js-slider js-slider-fade-on-desktop js-slider-center js-slider-sync_1778955774339  -visibleArrowsOnMobile\">\n        <div class=\"nsw-o-slider__navigation  u-hidden-on-desktop\">\n            <button  class=\"nsw-a-icon-button -transparent nsw-o-slider__prev  u-hidden-on-desktop js-slide-prev\" >\n    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 32 32\"><path d=\"M 19.03125 4.28125 L 8.03125 15.28125 L 7.34375 16 L 8.03125 16.71875 L 19.03125 27.71875 L 20.46875 26.28125 L 10.1875 16 L 20.46875 5.71875 Z\"\/><\/svg>\n\n    <\/button>\n            <button  class=\"nsw-a-icon-button -transparent nsw-o-slider__next  u-hidden-on-desktop js-slide-next\" >\n      <svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" viewBox=\"0 0 32 32\" id=\"angle-right\">\n    <title>angle-right<\/title>\n    <path d=\"M12.969 4.281l11 11 .688.719-.688.719-11 11-1.438-1.438L21.812 16 11.531 5.719z\"><\/path>\n  <\/svg>\n\n    <\/button>\n        <\/div>\n        <div class=\"nsw-o-slider__box \">\n            <div class=\"nsw-o-slider__content js-carousel-movies-large js-carousel \">\n                                                            <div class=\"nsw-o-slider__content__item  big-slide d-flex flex-column flex-lg-row\">\n                            <div class=\"cnt\">\n                                                                    <div class=\"logo\">\n                                        <img decoding=\"async\" src=\"https:\/\/sii.pl\/wp-content\/uploads\/2024\/07\/Obszar-kompozycji-5-2.png\" alt=\"One platform, full control: transformed ITSM for Arion Bank \" \/>\n                                    <\/div>\n                                                                                                     <h3 class=\"title\">One platform, full control: transformed ITSM for Arion Bank <\/h3>\n                                                                                                    <div class=\"desc\">\n                                        Read how Sii helped a major Icelandic bank take control of its IT services by building an independent, in-house ITSM system. We replaced three separate tools with one easy-to-manage system, giving the bank better visibility, faster response to issues, and independence from expensive external providers. This led to simpler processes, lower day-to-day costs, and full control over how internal services are managed. \n                                    <\/div>\n                                                                                                    <a  href=\"https:\/\/sii.pl\/en\/case-study\/improving-the-banks-it-services-with-the-implementation-of-an-independent-itsm-system\/\" class=\"nsw-a-button -link \"   >\n        <span>Read more<\/span>\n    <\/a>\n                                                                <ul class=\"chips \">\n                                                                                                        <\/ul>\n                            <\/div>\n                            <div class=\"img-box\">\n                                                                    <img decoding=\"async\" src=\"https:\/\/sii.pl\/wp-content\/uploads\/2024\/07\/Obszar-kompozycji-6-2.png\" alt=\"One platform, full control: transformed ITSM for Arion Bank \" \/>\n                                                                                            <\/div>\n                        <\/div>\n                                                                                <div class=\"nsw-o-slider__content__item  big-slide d-flex flex-column flex-lg-row\">\n                            <div class=\"cnt\">\n                                                                    <div class=\"logo\">\n                                        <img decoding=\"async\" src=\"https:\/\/sii.pl\/wp-content\/uploads\/2024\/07\/Rey-1.png\" alt=\"Digital transformation for a Nordic\u2019s capital public services \" \/>\n                                    <\/div>\n                                                                                                     <h3 class=\"title\">Digital transformation for a Nordic\u2019s capital public services <\/h3>\n                                                                                                    <div class=\"desc\">\n                                        Sii helped a major city digitize public service delivery for over 16 000 users across schools, offices, and libraries. With a smart service desk, automated request tracking, and a secure login system, the city improved how residents interact with local institutions. Officials now handle applications faster, with full visibility into workflows and fewer manual steps \u2013 making everyday services more accessible for everyone. \n                                    <\/div>\n                                                                                                    <a  href=\"https:\/\/sii.pl\/en\/case-study\/digital-transformation-at-reykjavik-city-hall-improved-service-quality-with-jira-service-management\/\" class=\"nsw-a-button -link \"   >\n        <span>Read more<\/span>\n    <\/a>\n                                                                <ul class=\"chips \">\n                                                                                                        <\/ul>\n                            <\/div>\n                            <div class=\"img-box\">\n                                                                    <img decoding=\"async\" src=\"https:\/\/sii.pl\/wp-content\/uploads\/2024\/07\/Rey.png\" alt=\"Digital transformation for a Nordic\u2019s capital public services \" \/>\n                                                                                            <\/div>\n                        <\/div>\n                                                                                <div class=\"nsw-o-slider__content__item  big-slide d-flex flex-column flex-lg-row\">\n                            <div class=\"cnt\">\n                                                                    <div class=\"logo\">\n                                        <img decoding=\"async\" src=\"https:\/\/sii.pl\/wp-content\/uploads\/2025\/08\/software-provider.png\" alt=\"Faster incident resolution and lower costs with Jira ITSM \" \/>\n                                    <\/div>\n                                                                                                     <h3 class=\"title\">Faster incident resolution and lower costs with Jira ITSM <\/h3>\n                                                                                                    <div class=\"desc\">\n                                        Discover how Sii helped a workplace psychology software provider move from Zendesk to a system that truly matched their needs. We implemented Jira Service Management, migrated all historical data, and set up an easier, faster way to handle both internal and client requests. With the new ITSM in place, the company now works more efficiently and has reduced its software costs, gaining a flexible platform ready to grow with their business.\n                                    <\/div>\n                                                                                                <ul class=\"chips \">\n                                                                                                        <\/ul>\n                            <\/div>\n                            <div class=\"img-box\">\n                                                                    <img decoding=\"async\" src=\"https:\/\/sii.pl\/wp-content\/uploads\/2025\/08\/software_provider_graphic.jpg\" alt=\"Faster incident resolution and lower costs with Jira ITSM \" \/>\n                                                                                            <\/div>\n                        <\/div>\n                                                                                    <\/div>\n        <\/div>\n    <\/div>\n\n    <div class=\"nsw-o-slider nsw-o-slider__small  js-slider  js-slider-sync_1778955774339 js-slider-revert-first js-focusNextOnSelect js-slider-custom-dots   u-hidden-on-mobile\">\n        <div class=\"nsw-o-slider__box\">\n            <div class=\"nsw-o-slider__content js-carousel-movies-small js-carousel\">\n                                                            <div  class=\"sii-o-slider__content__item  small-slide u-background-color-invert\">\n                                                            <div class=\"logo\">\n                                    <img decoding=\"async\" src=\"https:\/\/sii.pl\/wp-content\/uploads\/2024\/07\/Obszar-kompozycji-5-2.png\" alt=\"One platform, full control: transformed ITSM for Arion Bank \" \/>\n                                <\/div>\n                                                                    <div class=\"desc\">\n                                        One platform, full control: transformed ITSM for Arion Bank \n                                    <\/div>\n                                                                                    <\/div>\n                                                                                <div  class=\"sii-o-slider__content__item  small-slide u-background-color-invert\">\n                                                            <div class=\"logo\">\n                                    <img decoding=\"async\" src=\"https:\/\/sii.pl\/wp-content\/uploads\/2024\/07\/Rey-1.png\" alt=\"Digital transformation for a Nordic\u2019s capital public services \" \/>\n                                <\/div>\n                                                                    <div class=\"desc\">\n                                        Digital transformation for a Nordic\u2019s capital public services \n                                    <\/div>\n                                                                                    <\/div>\n                                                                                <div  class=\"sii-o-slider__content__item  small-slide u-background-color-invert\">\n                                                            <div class=\"logo\">\n                                    <img decoding=\"async\" src=\"https:\/\/sii.pl\/wp-content\/uploads\/2025\/08\/software-provider.png\" alt=\"Faster incident resolution and lower costs with Jira ITSM \" \/>\n                                <\/div>\n                                                                    <div class=\"desc\">\n                                        Faster incident resolution and lower costs with Jira ITSM \n                                    <\/div>\n                                                                                    <\/div>\n                                                                                    <\/div>\n        <\/div>\n    <\/div>\n\n<\/div>\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer u-hidden-on-mobile\"><\/div>\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer u-hidden-on-desktop\"><\/div>\n\n<div class=\"wp-block-buttons u-hidden-on-mobile is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button is-style-nsw-outline-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/sii.pl\/en\/case-studies\/\">See all case studies<\/a><\/div><\/div>\n\n<div class=\"wp-block-buttons u-hidden-on-desktop is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-4 wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button is-style-nsw-outline-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/sii.pl\/en\/case-studies\/\">Poznaj wi\u0119cej case studies<\/a><\/div><\/div><\/div><\/section><section class=\"wp-block-nsw-block-section nsw-section  section-34691879-79b9-44ac-abc5-6b03f2eda90b\" id=\"\"><style type=\"text\/css\">.section-34691879-79b9-44ac-abc5-6b03f2eda90b { padding-top:70px;padding-bottom:100px; }\n     \t\t\t\t\t @media screen and (max-width: 991px) { .section-34691879-79b9-44ac-abc5-6b03f2eda90b { padding-top:26px;padding-bottom:54px; } }<\/style><div class=\"wp-block-sii-nsw-header container\"><style type=\"text\/css\">.header-7a855028-07ba-469f-87db-06f105b1400c .nsw-m-title-block__title, .header-7a855028-07ba-469f-87db-06f105b1400c .nsw-m-title-block__subtitle {  }\n                         @media screen and (max-width: 991px) { .header-7a855028-07ba-469f-87db-06f105b1400c .nsw-m-title-block__title, .header-7a855028-07ba-469f-87db-06f105b1400c .nsw-m-title-block__subtitle {  } }<\/style><header class=\"nsw-header nsw-m-title-block  header-7a855028-07ba-469f-87db-06f105b1400c -h2 -uppercase -p1 -at0\"><span class=\"nsw-m-title-block__above-title \"><\/span><h2 class=\"nsw-m-title-block__title \">MEET OUR<mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-nswc-thirdary-color\"> <\/mark><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-nswc-gradient-color\">ATLASSIAN TEAM<\/mark><\/h2><p class=\"nsw-m-title-block__subtitle \"><\/p><\/header><\/div>\n\n<div class=\"wp-block-sii-nsw-container nsw__asymetric-container container-f1d3a6a8-56bc-4243-ba25-6b682fb5cac2\"><style type=\"text\/css\">.container-f1d3a6a8-56bc-4243-ba25-6b682fb5cac2 { margin-top:55px; }\n                         @media screen and (max-width: 991px) { .container-f1d3a6a8-56bc-4243-ba25-6b682fb5cac2 { margin-top:20px; } }<\/style><style>\n    .editor-styles-wrapper .nsw-o-slider.-worker-references .nsw-o-slider__content{\n       flex-wrap: nowrap;\n    }\n<\/style>\n\n                <div class=\"nsw-o-slider -worker-references js-slider js-core-arrows js-slider-custom-dots js-slider-custom-dots-append js-slider-show_2 js-slider-show-mobile_1 js-slider-responsive\" >\n    <div class=\"nsw-o-slider__navigation 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viewBox=\"0 0 32 32\"><path d=\"M 19.03125 4.28125 L 8.03125 15.28125 L 7.34375 16 L 8.03125 16.71875 L 19.03125 27.71875 L 20.46875 26.28125 L 10.1875 16 L 20.46875 5.71875 Z\"\/><\/svg>\n\n    <\/button>\n        <button  class=\"nsw-a-icon-button -transparent nsw-o-slider__next js-slide-next u-hidden-on-desktop\" >\n      <svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" viewBox=\"0 0 32 32\" id=\"angle-right\">\n    <title>angle-right<\/title>\n    <path d=\"M12.969 4.281l11 11 .688.719-.688.719-11 11-1.438-1.438L21.812 16 11.531 5.719z\"><\/path>\n  <\/svg>\n\n    <\/button>\n    <\/div>\n    \n    <div class=\"nsw-o-slider__content d-flex flex-row js-carousel\">\n                    <div class=\"nsw-o-slider__slide\">\n                                <div class=\"nsw-m-card-bottom-content -transparent -worker-info -default d-flex flex-column js-showMoreByHeight\" data-loop-id=\"0\" data-height-breakpoint=\"50\" data-max-text-rows=\"4\">\n         <div class=\"d-block nsw-m-card-bottom-content__link\">\n           <div class=\"nsw-m-card-bottom-content__media d-flex\">\n                        <img decoding=\"async\" src=\"https:\/\/sii.pl\/wp-content\/uploads\/2024\/07\/Expert-1.png\" alt=\"\" \/>\n        <\/div>\n                <\/div>\n                <div class=\"nsw-m-card-bottom-content__content  h-100 d-flex flex-column justify-content-between \">\n                            <div class=\"nsw-m-card-bottom-content__content__title\">\n                Wojciech Miecznikowski \n            <\/div>\n                            <div class=\"nsw-m-card-bottom-content__content__subtitle u-color-nswc-grey-1000\">\n                Architect\n            <\/div>\n                <div class=\"nsw-m-card-bottom-content__content__desc js-showMoreByHeight__container -small\">\n            A proficient Atlassian tools expert, serving as a consultant, implementer, auditor, trainer, and architect. He assists clients daily in implementing and customizing Atlassian tools to best meet their requirements. He&#8217;s shaped environments for various organizations, ranging from small enterprises to medium-sized software houses and large corporations. \n        <\/div>\n                            <div>\n                    <a  href=\"#\" class=\"nsw-a-button -link js-showMoreByHeight__moreBtn nsw-m-card-bottom-content__more-button u-hidden\" target=_blank   rel=\"nofollow\" >\n        <span>Read more<\/span>\n    <\/a>\n                    <a  href=\"#\" class=\"nsw-a-button -link js-showMoreByHeight__lessBtn nsw-m-card-bottom-content__more-button u-hidden\" target=_blank   rel=\"nofollow\" >\n        <span>Read less<\/span>\n    <\/a>\n                <\/div>\n                                <div class=\"nsw-m-card-bottom-content__info u-hidden-on-mobile\">\n                                                    <span class=\"nsw-m-card-bottom-content__position\">\n                                                                            <span 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 <\/span>\n                                \n            <\/div>\n                <div class=\"nsw-m-card-bottom-content__info d-flex flex-row align-items-center u-hidden-on-desktop\">\n                                                                <span class=\"nsw-m-card-bottom-content__info-icon d-flex flex-row align-items-center\">\n                        <a href=\"https:\/\/www.linkedin.com\/in\/wojciech-miecznikowski\/\" target=\"_blank\" rel=\"nofollow\" >\n                                                            <svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" id=\"fa-linkedin\" viewBox=\"0 0 448 512\">\n    <path d=\"M416 32H31.9C14.3 32 0 46.5 0 64.3v383.4C0 465.5 14.3 480 31.9 480H416c17.6 0 32-14.5 32-32.3V64.3c0-17.8-14.4-32.3-32-32.3zM135.4 416H69V202.2h66.5V416zm-33.2-243c-21.3 0-38.5-17.3-38.5-38.5S80.9 96 102.2 96c21.2 0 38.5 17.3 38.5 38.5 0 21.3-17.2 38.5-38.5 38.5zm282.1 243h-66.4V312c0-24.8-.5-56.7-34.5-56.7-34.6 0-39.9 27-39.9 54.9V416h-66.4V202.2h63.7v29.2h.9c8.9-16.8 30.6-34.5 62.9-34.5 67.2 0 79.7 44.3 79.7 101.9V416z\"><\/path>\n  <\/svg>\n                        <\/a>\n                    <\/span>\n                                    <\/div>\n                            <\/div>\n    <\/div>            <\/div>\n                    <div class=\"nsw-o-slider__slide\">\n                                <div class=\"nsw-m-card-bottom-content -transparent -worker-info -default d-flex flex-column js-showMoreByHeight\" data-loop-id=\"1\" data-height-breakpoint=\"50\" data-max-text-rows=\"4\">\n         <a href=\"#\" class=\"d-block nsw-m-card-bottom-content__link \"  data-lity data-lity-target=\"https:\/\/www.youtube.com\/watch?v=UXMBPk4VaEw \" rel=\"nofollow\" >\n           <div class=\"nsw-m-card-bottom-content__media d-flex\">\n                                                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"41\" height=\"41\" viewBox=\"0 0 41 41\">\n  <g id=\"Group_2360\" data-name=\"Group 2360\" transform=\"translate(-628 -2027)\">\n    <g id=\"Ellipse_48\" data-name=\"Ellipse 48\" transform=\"translate(628 2027)\" fill=\"none\" stroke=\"#fff\" stroke-width=\"1\" opacity=\"0.68\">\n      <circle cx=\"20.5\" cy=\"20.5\" r=\"20.5\" stroke=\"none\"\/>\n      <circle cx=\"20.5\" cy=\"20.5\" r=\"20\" fill=\"none\"\/>\n    <\/g>\n    <g id=\"_01-Play\" data-name=\"01-Play\" transform=\"translate(639 2037)\">\n      <path id=\"Path_1944\" data-name=\"Path 1944\" d=\"M17.718,8.417,7.094,2.278a2,2,0,0,0-1-.278A2.091,2.091,0,0,0,4,4.091V17.265A2.061,2.061,0,0,0,7.156,19.01l10.637-6.72a2.259,2.259,0,0,0-.074-3.874Z\" fill=\"#fff\"\/>\n    <\/g>\n  <\/g>\n<\/svg>\n\n                                        <img decoding=\"async\" src=\"https:\/\/sii.pl\/wp-content\/uploads\/2024\/07\/Expert-1-1.jpg\" alt=\"\" \/>\n        <\/div>\n                <\/a>\n                <div class=\"nsw-m-card-bottom-content__content  h-100 d-flex flex-column justify-content-between \">\n                            <div class=\"nsw-m-card-bottom-content__content__title\">\n                Micha\u0142 Majewski\n            <\/div>\n                            <div class=\"nsw-m-card-bottom-content__content__subtitle u-color-nswc-grey-1000\">\n                Architect\n            <\/div>\n                <div class=\"nsw-m-card-bottom-content__content__desc js-showMoreByHeight__container -small\">\n            Renowned for his experience as an architect in the Atlassian Platform, Micha\u0142 consults on, designs, implements, and optimizes business processes. He assists clients with migrating to the Atlassian cloud and upgrading on-premises environments. \n        <\/div>\n                            <div>\n                    <a  href=\"#\" class=\"nsw-a-button -link js-showMoreByHeight__moreBtn nsw-m-card-bottom-content__more-button u-hidden\" target=_blank   rel=\"nofollow\" >\n        <span>Read more<\/span>\n    <\/a>\n                    <a  href=\"#\" class=\"nsw-a-button -link js-showMoreByHeight__lessBtn nsw-m-card-bottom-content__more-button u-hidden\" target=_blank   rel=\"nofollow\" >\n        <span>Read less<\/span>\n    <\/a>\n                <\/div>\n                                <div class=\"nsw-m-card-bottom-content__info u-hidden-on-mobile\">\n                                                    <span class=\"nsw-m-card-bottom-content__position\">\n                                                                            <span class=\"nsw-m-card-bottom-content__info-icon\">\n                                <a 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      <div class=\"nsw-m-card-bottom-content__info d-flex flex-row align-items-center u-hidden-on-desktop\">\n                                                                <span class=\"nsw-m-card-bottom-content__info-icon d-flex flex-row align-items-center\">\n                        <a href=\"https:\/\/www.linkedin.com\/in\/micha%C5%82-majewski-094269220\/\" target=\"_blank\" rel=\"nofollow\" >\n                                                            <svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" id=\"fa-linkedin\" viewBox=\"0 0 448 512\">\n    <path d=\"M416 32H31.9C14.3 32 0 46.5 0 64.3v383.4C0 465.5 14.3 480 31.9 480H416c17.6 0 32-14.5 32-32.3V64.3c0-17.8-14.4-32.3-32-32.3zM135.4 416H69V202.2h66.5V416zm-33.2-243c-21.3 0-38.5-17.3-38.5-38.5S80.9 96 102.2 96c21.2 0 38.5 17.3 38.5 38.5 0 21.3-17.2 38.5-38.5 38.5zm282.1 243h-66.4V312c0-24.8-.5-56.7-34.5-56.7-34.6 0-39.9 27-39.9 54.9V416h-66.4V202.2h63.7v29.2h.9c8.9-16.8 30.6-34.5 62.9-34.5 67.2 0 79.7 44.3 79.7 101.9V416z\"><\/path>\n  <\/svg>\n                        <\/a>\n                    <\/span>\n                                    <\/div>\n                            <\/div>\n    <\/div>            <\/div>\n                    <div class=\"nsw-o-slider__slide\">\n                                <div class=\"nsw-m-card-bottom-content -transparent -worker-info -default d-flex flex-column js-showMoreByHeight\" data-loop-id=\"2\" data-height-breakpoint=\"50\" data-max-text-rows=\"4\">\n         <a href=\"#\" class=\"d-block nsw-m-card-bottom-content__link \"  data-lity data-lity-target=\"https:\/\/www.youtube.com\/watch?v=XDKMbUR13sE \" rel=\"nofollow\" >\n           <div class=\"nsw-m-card-bottom-content__media d-flex\">\n                                                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"41\" height=\"41\" viewBox=\"0 0 41 41\">\n  <g id=\"Group_2360\" data-name=\"Group 2360\" transform=\"translate(-628 -2027)\">\n    <g id=\"Ellipse_48\" data-name=\"Ellipse 48\" transform=\"translate(628 2027)\" fill=\"none\" stroke=\"#fff\" stroke-width=\"1\" opacity=\"0.68\">\n      <circle cx=\"20.5\" cy=\"20.5\" r=\"20.5\" stroke=\"none\"\/>\n      <circle cx=\"20.5\" cy=\"20.5\" r=\"20\" fill=\"none\"\/>\n    <\/g>\n    <g id=\"_01-Play\" data-name=\"01-Play\" transform=\"translate(639 2037)\">\n      <path id=\"Path_1944\" data-name=\"Path 1944\" d=\"M17.718,8.417,7.094,2.278a2,2,0,0,0-1-.278A2.091,2.091,0,0,0,4,4.091V17.265A2.061,2.061,0,0,0,7.156,19.01l10.637-6.72a2.259,2.259,0,0,0-.074-3.874Z\" fill=\"#fff\"\/>\n    <\/g>\n  <\/g>\n<\/svg>\n\n                                        <img decoding=\"async\" src=\"https:\/\/sii.pl\/wp-content\/uploads\/2024\/07\/Expert-kopia-3.jpg\" alt=\"\" \/>\n        <\/div>\n                <\/a>\n                <div class=\"nsw-m-card-bottom-content__content  h-100 d-flex flex-column justify-content-between \">\n                            <div class=\"nsw-m-card-bottom-content__content__title\">\n                Micha\u0142 Markiewicz \n            <\/div>\n                            <div class=\"nsw-m-card-bottom-content__content__subtitle u-color-nswc-grey-1000\">\n                System Administrator\n            <\/div>\n                <div class=\"nsw-m-card-bottom-content__content__desc js-showMoreByHeight__container -small\">\n            As the administrator of Atlassian Jira and Confluence systems, he maintains the Jira applications on a daily basis. He is responsible for migrating Jira cloud-to-cloud, server-to-cloud, and developing automation. Additionally, he creates client-tailored documentation and solutions while working in Kanban and Scrum methodologies. \n        <\/div>\n                            <div>\n                    <a  href=\"#\" class=\"nsw-a-button -link js-showMoreByHeight__moreBtn nsw-m-card-bottom-content__more-button u-hidden\" target=_blank   rel=\"nofollow\" >\n        <span>Read more<\/span>\n    <\/a>\n                    <a  href=\"#\" class=\"nsw-a-button -link js-showMoreByHeight__lessBtn nsw-m-card-bottom-content__more-button u-hidden\" target=_blank   rel=\"nofollow\" >\n        <span>Read less<\/span>\n    <\/a>\n                <\/div>\n                                <div class=\"nsw-m-card-bottom-content__info u-hidden-on-mobile\">\n                                                    <span class=\"nsw-m-card-bottom-content__position\">\n                                                                            <span class=\"nsw-m-card-bottom-content__info-icon\">\n                                <a href=\"https:\/\/www.linkedin.com\/in\/micha%C5%82-markiewicz-739b471b4\/\" target=\"_blank\" rel=\"nofollow\" >\n                                                                           <svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" id=\"fa-linkedin\" viewBox=\"0 0 448 512\">\n    <path d=\"M416 32H31.9C14.3 32 0 46.5 0 64.3v383.4C0 465.5 14.3 480 31.9 480H416c17.6 0 32-14.5 32-32.3V64.3c0-17.8-14.4-32.3-32-32.3zM135.4 416H69V202.2h66.5V416zm-33.2-243c-21.3 0-38.5-17.3-38.5-38.5S80.9 96 102.2 96c21.2 0 38.5 17.3 38.5 38.5 0 21.3-17.2 38.5-38.5 38.5zm282.1 243h-66.4V312c0-24.8-.5-56.7-34.5-56.7-34.6 0-39.9 27-39.9 54.9V416h-66.4V202.2h63.7v29.2h.9c8.9-16.8 30.6-34.5 62.9-34.5 67.2 0 79.7 44.3 79.7 101.9V416z\"><\/path>\n  <\/svg>\n                                <\/a>\n                            <\/span>\n                                            <\/span>\n                                \n            <\/div>\n                <div class=\"nsw-m-card-bottom-content__info d-flex flex-row align-items-center u-hidden-on-desktop\">\n                                                                <span class=\"nsw-m-card-bottom-content__info-icon d-flex flex-row align-items-center\">\n                        <a href=\"https:\/\/www.linkedin.com\/in\/micha%C5%82-markiewicz-739b471b4\/\" target=\"_blank\" rel=\"nofollow\" >\n                                                            <svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" id=\"fa-linkedin\" viewBox=\"0 0 448 512\">\n    <path d=\"M416 32H31.9C14.3 32 0 46.5 0 64.3v383.4C0 465.5 14.3 480 31.9 480H416c17.6 0 32-14.5 32-32.3V64.3c0-17.8-14.4-32.3-32-32.3zM135.4 416H69V202.2h66.5V416zm-33.2-243c-21.3 0-38.5-17.3-38.5-38.5S80.9 96 102.2 96c21.2 0 38.5 17.3 38.5 38.5 0 21.3-17.2 38.5-38.5 38.5zm282.1 243h-66.4V312c0-24.8-.5-56.7-34.5-56.7-34.6 0-39.9 27-39.9 54.9V416h-66.4V202.2h63.7v29.2h.9c8.9-16.8 30.6-34.5 62.9-34.5 67.2 0 79.7 44.3 79.7 101.9V416z\"><\/path>\n  <\/svg>\n                        <\/a>\n                    <\/span>\n                                    <\/div>\n                            <\/div>\n    <\/div>            <\/div>\n                    <div class=\"nsw-o-slider__slide\">\n                                <div class=\"nsw-m-card-bottom-content -transparent -worker-info -default d-flex flex-column js-showMoreByHeight\" data-loop-id=\"3\" data-height-breakpoint=\"50\" data-max-text-rows=\"4\">\n         <div class=\"d-block nsw-m-card-bottom-content__link\">\n           <div class=\"nsw-m-card-bottom-content__media d-flex\">\n                        <img decoding=\"async\" src=\"https:\/\/sii.pl\/wp-content\/uploads\/2024\/07\/Pawel_Denicki.jpg\" alt=\"\" \/>\n        <\/div>\n                <\/div>\n                <div class=\"nsw-m-card-bottom-content__content  h-100 d-flex flex-column justify-content-between \">\n                            <div class=\"nsw-m-card-bottom-content__content__title\">\n                Pawe\u0142 Denicki\n            <\/div>\n                            <div class=\"nsw-m-card-bottom-content__content__subtitle u-color-nswc-grey-1000\">\n                Software Engineer\n            <\/div>\n                <div class=\"nsw-m-card-bottom-content__content__desc js-showMoreByHeight__container -small\">\n            A Software Engineer with strong experience in Java and Groovy, specializing in creating and customizing solutions within the Atlassian ecosystem. Skilled in integrating and enhancing tools like Jira, Confluence, and Bitbucket to improve team workflows and productivity. Experienced in developing Jira plugins using Atlassian Forge and has a foundational knowledge of JavaScript and React for front-end development. \n        <\/div>\n                            <div>\n                    <a  href=\"#\" class=\"nsw-a-button -link js-showMoreByHeight__moreBtn nsw-m-card-bottom-content__more-button u-hidden\" target=_blank   rel=\"nofollow\" >\n        <span>Read more<\/span>\n    <\/a>\n                    <a  href=\"#\" class=\"nsw-a-button -link js-showMoreByHeight__lessBtn nsw-m-card-bottom-content__more-button u-hidden\" target=_blank   rel=\"nofollow\" >\n        <span>Read less<\/span>\n    <\/a>\n                <\/div>\n                                <div class=\"nsw-m-card-bottom-content__info u-hidden-on-mobile\">\n                                                    <span class=\"nsw-m-card-bottom-content__position\">\n                                                                            <span class=\"nsw-m-card-bottom-content__info-icon\">\n                                <a href=\"https:\/\/www.linkedin.com\/in\/pawe%C5%82-denicki-954068316\/\" target=\"_blank\" rel=\"nofollow\" >\n                                                                           <svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" id=\"fa-linkedin\" viewBox=\"0 0 448 512\">\n    <path d=\"M416 32H31.9C14.3 32 0 46.5 0 64.3v383.4C0 465.5 14.3 480 31.9 480H416c17.6 0 32-14.5 32-32.3V64.3c0-17.8-14.4-32.3-32-32.3zM135.4 416H69V202.2h66.5V416zm-33.2-243c-21.3 0-38.5-17.3-38.5-38.5S80.9 96 102.2 96c21.2 0 38.5 17.3 38.5 38.5 0 21.3-17.2 38.5-38.5 38.5zm282.1 243h-66.4V312c0-24.8-.5-56.7-34.5-56.7-34.6 0-39.9 27-39.9 54.9V416h-66.4V202.2h63.7v29.2h.9c8.9-16.8 30.6-34.5 62.9-34.5 67.2 0 79.7 44.3 79.7 101.9V416z\"><\/path>\n  <\/svg>\n                                <\/a>\n                            <\/span>\n                                            <\/span>\n                                \n            <\/div>\n                <div class=\"nsw-m-card-bottom-content__info d-flex flex-row align-items-center u-hidden-on-desktop\">\n                                                                <span class=\"nsw-m-card-bottom-content__info-icon d-flex flex-row align-items-center\">\n                        <a href=\"https:\/\/www.linkedin.com\/in\/pawe%C5%82-denicki-954068316\/\" target=\"_blank\" rel=\"nofollow\" >\n                                                            <svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" id=\"fa-linkedin\" viewBox=\"0 0 448 512\">\n    <path d=\"M416 32H31.9C14.3 32 0 46.5 0 64.3v383.4C0 465.5 14.3 480 31.9 480H416c17.6 0 32-14.5 32-32.3V64.3c0-17.8-14.4-32.3-32-32.3zM135.4 416H69V202.2h66.5V416zm-33.2-243c-21.3 0-38.5-17.3-38.5-38.5S80.9 96 102.2 96c21.2 0 38.5 17.3 38.5 38.5 0 21.3-17.2 38.5-38.5 38.5zm282.1 243h-66.4V312c0-24.8-.5-56.7-34.5-56.7-34.6 0-39.9 27-39.9 54.9V416h-66.4V202.2h63.7v29.2h.9c8.9-16.8 30.6-34.5 62.9-34.5 67.2 0 79.7 44.3 79.7 101.9V416z\"><\/path>\n  <\/svg>\n                        <\/a>\n                    <\/span>\n                                    <\/div>\n                            <\/div>\n    <\/div>            <\/div>\n                    <div class=\"nsw-o-slider__slide\">\n                                <div class=\"nsw-m-card-bottom-content -transparent -worker-info -default d-flex flex-column js-showMoreByHeight\" data-loop-id=\"4\" data-height-breakpoint=\"50\" data-max-text-rows=\"4\">\n         <div class=\"d-block nsw-m-card-bottom-content__link\">\n           <div class=\"nsw-m-card-bottom-content__media d-flex\">\n                        <img decoding=\"async\" src=\"https:\/\/sii.pl\/wp-content\/uploads\/2024\/07\/Piotr_Baumert.jpg\" alt=\"\" \/>\n        <\/div>\n                <\/div>\n                <div class=\"nsw-m-card-bottom-content__content  h-100 d-flex flex-column justify-content-between \">\n                            <div class=\"nsw-m-card-bottom-content__content__title\">\n                Piotr Baumert\n            <\/div>\n                            <div class=\"nsw-m-card-bottom-content__content__subtitle u-color-nswc-grey-1000\">\n                Architect\n            <\/div>\n                <div class=\"nsw-m-card-bottom-content__content__desc js-showMoreByHeight__container -small\">\n            Administrator, developer, consultant, and product owner with expert knowledge of the Atlassian ecosystem. With extensive experience, he effectively supports clients in both Data Center and Cloud environments. On a daily basis, he bridges business requirements with the best solutions based on Atlassian products.\n        <\/div>\n                            <div>\n                    <a  href=\"#\" class=\"nsw-a-button -link js-showMoreByHeight__moreBtn nsw-m-card-bottom-content__more-button u-hidden\" target=_blank   rel=\"nofollow\" >\n        <span>Read more<\/span>\n    <\/a>\n                    <a  href=\"#\" class=\"nsw-a-button -link js-showMoreByHeight__lessBtn nsw-m-card-bottom-content__more-button u-hidden\" target=_blank   rel=\"nofollow\" >\n        <span>Read less<\/span>\n    <\/a>\n                <\/div>\n                                <div class=\"nsw-m-card-bottom-content__info u-hidden-on-mobile\">\n                                                    <span class=\"nsw-m-card-bottom-content__position\">\n                                                                            <span class=\"nsw-m-card-bottom-content__info-icon\">\n                                <a href=\"https:\/\/www.linkedin.com\/in\/piotr-baumert\/\" target=\"_blank\" rel=\"nofollow\" >\n                                                                           <svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" id=\"fa-linkedin\" viewBox=\"0 0 448 512\">\n    <path d=\"M416 32H31.9C14.3 32 0 46.5 0 64.3v383.4C0 465.5 14.3 480 31.9 480H416c17.6 0 32-14.5 32-32.3V64.3c0-17.8-14.4-32.3-32-32.3zM135.4 416H69V202.2h66.5V416zm-33.2-243c-21.3 0-38.5-17.3-38.5-38.5S80.9 96 102.2 96c21.2 0 38.5 17.3 38.5 38.5 0 21.3-17.2 38.5-38.5 38.5zm282.1 243h-66.4V312c0-24.8-.5-56.7-34.5-56.7-34.6 0-39.9 27-39.9 54.9V416h-66.4V202.2h63.7v29.2h.9c8.9-16.8 30.6-34.5 62.9-34.5 67.2 0 79.7 44.3 79.7 101.9V416z\"><\/path>\n  <\/svg>\n                                <\/a>\n                            <\/span>\n                                            <\/span>\n                                \n            <\/div>\n                <div class=\"nsw-m-card-bottom-content__info d-flex flex-row align-items-center u-hidden-on-desktop\">\n                                                                <span class=\"nsw-m-card-bottom-content__info-icon d-flex flex-row align-items-center\">\n                        <a href=\"https:\/\/www.linkedin.com\/in\/piotr-baumert\/\" target=\"_blank\" rel=\"nofollow\" >\n                                                            <svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" id=\"fa-linkedin\" viewBox=\"0 0 448 512\">\n    <path d=\"M416 32H31.9C14.3 32 0 46.5 0 64.3v383.4C0 465.5 14.3 480 31.9 480H416c17.6 0 32-14.5 32-32.3V64.3c0-17.8-14.4-32.3-32-32.3zM135.4 416H69V202.2h66.5V416zm-33.2-243c-21.3 0-38.5-17.3-38.5-38.5S80.9 96 102.2 96c21.2 0 38.5 17.3 38.5 38.5 0 21.3-17.2 38.5-38.5 38.5zm282.1 243h-66.4V312c0-24.8-.5-56.7-34.5-56.7-34.6 0-39.9 27-39.9 54.9V416h-66.4V202.2h63.7v29.2h.9c8.9-16.8 30.6-34.5 62.9-34.5 67.2 0 79.7 44.3 79.7 101.9V416z\"><\/path>\n  <\/svg>\n                        <\/a>\n                    <\/span>\n                                    <\/div>\n                            <\/div>\n    <\/div>            <\/div>\n            <\/div>\n    <div class=\"nsw-o-slider__dots js-slider-custom-dots-append-container\">\n                    <div class=\"nsw-o-slider__btn-container\">\n                <a  href=\"https:\/\/www.youtube.com\/playlist?list=PLQXpRIbR-9fu_Dpv8IB1fCwhlQUKn4RR-\" class=\"nsw-a-button -ghost -blue nsw-o-slider__more-button\" target=_blank   rel=\"nofollow\" >\n        <span>Get to know more experts<\/span>\n    <\/a>\n            <\/div>\n            <\/div>\n<\/div><\/div><\/section><section class=\"wp-block-nsw-block-section nsw-section  section-ef3b2854-0484-4f04-ad1b-b31ef0a1afc6\" id=\"\"><style type=\"text\/css\">.section-ef3b2854-0484-4f04-ad1b-b31ef0a1afc6 { padding-top:69px;padding-bottom:80px; }\n     \t\t\t\t\t @media screen and (max-width: 991px) { .section-ef3b2854-0484-4f04-ad1b-b31ef0a1afc6 { padding-top:24px;padding-bottom:22px; } }<\/style><div class=\"wp-block-sii-nsw-header container\"><style type=\"text\/css\">.header-f2185f54-0d91-4427-bbd1-d7dda33ca20d .nsw-m-title-block__title, .header-f2185f54-0d91-4427-bbd1-d7dda33ca20d .nsw-m-title-block__subtitle {  }\n                         @media screen and (max-width: 991px) { .header-f2185f54-0d91-4427-bbd1-d7dda33ca20d .nsw-m-title-block__title, .header-f2185f54-0d91-4427-bbd1-d7dda33ca20d .nsw-m-title-block__subtitle {  } }<\/style><header class=\"nsw-header nsw-m-title-block  header-f2185f54-0d91-4427-bbd1-d7dda33ca20d -h2 -p1 -at0\"><span class=\"nsw-m-title-block__above-title \"><\/span><h2 class=\"nsw-m-title-block__title \">BENEFIT FROM OUR <mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-nswc-gradient-color\">ATLASSIAN ITSM IMPLEMENTATION&nbsp;<\/mark><\/h2><p class=\"nsw-m-title-block__subtitle \">See how we do it step-by-step<\/p><\/header><\/div>\n\n<div class=\"wp-block-sii-nsw-container container container-ba520c57-72f8-4f4e-bf50-164a3e5a6c04\"><style type=\"text\/css\">.container-ba520c57-72f8-4f4e-bf50-164a3e5a6c04 { margin-top:60px; }\n                         @media screen and (max-width: 991px) { .container-ba520c57-72f8-4f4e-bf50-164a3e5a6c04 { margin-top:20px; } }<\/style><style>\n    .editor-styles-wrapper .nsw-o-expanded-slider__item img {\n        height: 100%;\n        z-index: 0;\n    }\n    .editor-styles-wrapper .nsw-o-expanded-slider__item a:hover {\n        text-decoration: none!important;\n    }\n<\/style>\n\n    <div class=\"nsw-o-expanded-slider   -has-slider-on-mobile js-slider js-slider-only-mobile js-only-desktop-action  -number -image-default\" >\n            <div class=\"nsw-o-slider__navigation\">\n            <button  class=\"nsw-a-icon-button -transparent nsw-o-slider__prev  u-hidden-on-desktop js-slide-prev\" >\n    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 32 32\"><path d=\"M 19.03125 4.28125 L 8.03125 15.28125 L 7.34375 16 L 8.03125 16.71875 L 19.03125 27.71875 L 20.46875 26.28125 L 10.1875 16 L 20.46875 5.71875 Z\"\/><\/svg>\n\n    <\/button>\n            <button  class=\"nsw-a-icon-button -transparent nsw-o-slider__next  u-hidden-on-desktop js-slide-next\" >\n      <svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" viewBox=\"0 0 32 32\" id=\"angle-right\">\n    <title>angle-right<\/title>\n    <path d=\"M12.969 4.281l11 11 .688.719-.688.719-11 11-1.438-1.438L21.812 16 11.531 5.719z\"><\/path>\n  <\/svg>\n\n    <\/button>\n        <\/div>\n        <div class=\"nsw-o-expanded-slider__slider-container d-lg-flex d-block align-items-center flex-column flex-lg-row js-carousel js-accordion js-oneOpen js-accordion-autoplay js-noScroll\" data-accordion-autoplay-speed=\"6000\">\n                                        <button class=\"nsw-o-expanded-slider__item js-accordion-item js-accordion-header active\">\n                                            <img decoding=\"async\" src=\"https:\/\/sii.pl\/wp-content\/uploads\/2024\/08\/Wyszukiwanie_analiza.jpg\" alt=\"\">\n                                                                            <div class=\"nsw-o-expanded-slider__details d-flex flex-column js-accordion-body\">\n                                                                                    <span class=\"nsw-o-expanded-slider__number u-color-nswc-invert\">01<\/span>\n                                                                                <h3 class=\"u-color-nswc-invert u-font-bold\"> <span>01<\/span> <span class=\"u-font-bold\">Analysis<\/span> <\/h3>\n                                        <p class=\"u-color-nswc-invert\">We begin with a basic requirements analysis to gather essential information for your ITSM system. This includes a detailed examination of process-specific needs aligned with ITIL practices such as Incident Management, Request Management, Service Desk, Measurement and Reporting, Knowledge Management, and Configuration Management Database (CMDB). We also collect requirements for integrations with third-party systems and provide consultations on incorporating tools like Statuspage, IT Operations, and Atlassian Guard. Security requirements for the platform, including authorization, user lifecycle management, authentication policies, API token controls, data residency, and security policies, are also assessed.<\/p>\n                                                                                                                                                                                                        <\/div>\n                                                    <\/button>\n                                                <button class=\"nsw-o-expanded-slider__item js-accordion-item js-accordion-header \">\n                                            <img decoding=\"async\" src=\"https:\/\/sii.pl\/wp-content\/uploads\/2024\/08\/02seo-1.jpg\" alt=\"\">\n                                                                            <div class=\"nsw-o-expanded-slider__details d-flex flex-column js-accordion-body\">\n                                                                                    <span class=\"nsw-o-expanded-slider__number u-color-nswc-invert\">02<\/span>\n                                                                                <h3 class=\"u-color-nswc-invert u-font-bold\"> <span>02<\/span> <span class=\"u-font-bold\">Design <\/span> <\/h3>\n                                        <p class=\"u-color-nswc-invert\">Based on the analysis, we design an efficient ITSM solution tailored to your needs. This includes defining the solution architecture, selecting appropriate modules, designing processes and integrations, and ensuring compliance and security. We provide guidance on subscriptions, licensing, and product plans, preparing an implementation backlog and timeline, and consult the proposed architecture with you for approval. <\/p>\n                                                                                                                                                                                                        <\/div>\n                                                    <\/button>\n                                                <button class=\"nsw-o-expanded-slider__item js-accordion-item js-accordion-header \">\n                                            <img decoding=\"async\" src=\"https:\/\/sii.pl\/wp-content\/uploads\/2025\/05\/06seo.jpg\" alt=\"\">\n                                                                            <div class=\"nsw-o-expanded-slider__details d-flex flex-column js-accordion-body\">\n                                                                                    <span class=\"nsw-o-expanded-slider__number u-color-nswc-invert\">03<\/span>\n                                                                                <h3 class=\"u-color-nswc-invert u-font-bold\"> <span>03<\/span> <span class=\"u-font-bold\">Implementation<\/span> <\/h3>\n                                        <p class=\"u-color-nswc-invert\">We provision the Atlassian platform according to the approved architecture. This involves configuring Jira Service Management projects, web portals, knowledge bases, workflows, permissions, and SSO. We set up Assets Management schemas, object types, and dependencies, implement Assets Discovery tools on your infrastructure, and configure Statuspage and Atlassian Guard for security and user lifecycle management. Automation solutions and integrations with third-party systems are also implemented. <\/p>\n                                                                                                                                                                                                        <\/div>\n                                                    <\/button>\n                                                <button class=\"nsw-o-expanded-slider__item js-accordion-item js-accordion-header \">\n                                            <img decoding=\"async\" src=\"https:\/\/sii.pl\/wp-content\/uploads\/2024\/08\/Monitorowanie_wykrywanie.jpg\" alt=\"\">\n                                                                            <div class=\"nsw-o-expanded-slider__details d-flex flex-column js-accordion-body\">\n                                                                                    <span class=\"nsw-o-expanded-slider__number u-color-nswc-invert\">04<\/span>\n                                                                                <h3 class=\"u-color-nswc-invert u-font-bold\"> <span>04<\/span> <span class=\"u-font-bold\">Audit <\/span> <\/h3>\n                                        <p class=\"u-color-nswc-invert\">We conduct a comprehensive audit covering areas such as security, licensing, global configurations, project structures, automation, and documentation. The audit report includes the current state, best practices, and tailored recommendations for optimization based on Sii\u2019s expertise and Atlassian guidelines. It also compiles a backlog of action items to drive continuous improvement. <\/p>\n                                                                                                                                                                                                        <\/div>\n                                                    <\/button>\n                                                <button class=\"nsw-o-expanded-slider__item js-accordion-item js-accordion-header \">\n                                            <img decoding=\"async\" src=\"https:\/\/sii.pl\/wp-content\/uploads\/2022\/06\/05seo.jpg\" alt=\"\">\n                                                                            <div class=\"nsw-o-expanded-slider__details d-flex flex-column js-accordion-body\">\n                                                                                    <span class=\"nsw-o-expanded-slider__number u-color-nswc-invert\">05<\/span>\n                                                                                <h3 class=\"u-color-nswc-invert u-font-bold\"> <span>05<\/span> <span class=\"u-font-bold\">Data Migration <\/span> <\/h3>\n                                        <p class=\"u-color-nswc-invert\">We evaluate the structure, complexity, and volume of your existing data from third-party solutions. Based on this, we plan and execute data migration using manual, semi-automatic, or automatic methods, ensuring user, process, and data transfer with minimal disruption. Pre-migration preparations such as user migration are also handled. <\/p>\n                                                                                                                                                                                                        <\/div>\n                                                    <\/button>\n                                                <button class=\"nsw-o-expanded-slider__item js-accordion-item js-accordion-header \">\n                                            <img decoding=\"async\" src=\"https:\/\/sii.pl\/wp-content\/uploads\/2025\/05\/03seo.jpg\" alt=\"\">\n                                                                            <div class=\"nsw-o-expanded-slider__details d-flex flex-column js-accordion-body\">\n                                                                                    <span class=\"nsw-o-expanded-slider__number u-color-nswc-invert\">06<\/span>\n                                                                                <h3 class=\"u-color-nswc-invert u-font-bold\"> <span>06<\/span> <span class=\"u-font-bold\">Training <\/span> <\/h3>\n                                        <p class=\"u-color-nswc-invert\">We offer training sessions for agents managing requests, typically for groups up to 10 people, with recordings available. End-users receive one-pagers and video guides on using the self-service portal. Platform administrators participate in detailed training tailored for smaller groups to manage and optimize the implemented platform.<\/p>\n                                                                                                                                                                                                        <\/div>\n                                                    <\/button>\n                                                    <\/div>\n    <\/div><\/div><\/section><section class=\"wp-block-nsw-block-section nsw-section  section-55d89036-4371-4e2b-aa27-59af44898496\" id=\"\"><style type=\"text\/css\">.section-55d89036-4371-4e2b-aa27-59af44898496 { padding-top:70px;padding-bottom:82px;background:#F5F9FE; }\n     \t\t\t\t\t @media screen and (max-width: 991px) { .section-55d89036-4371-4e2b-aa27-59af44898496 { padding-top:54px;padding-bottom:32px; } }<\/style><div class=\"wp-block-sii-nsw-header container\"><style type=\"text\/css\">.header-01785741-cccc-48f1-b978-c62794217630 .nsw-m-title-block__title, .header-01785741-cccc-48f1-b978-c62794217630 .nsw-m-title-block__subtitle {  }\n                         @media screen and (max-width: 991px) { .header-01785741-cccc-48f1-b978-c62794217630 .nsw-m-title-block__title, .header-01785741-cccc-48f1-b978-c62794217630 .nsw-m-title-block__subtitle {  } }<\/style><header class=\"nsw-header nsw-m-title-block  header-01785741-cccc-48f1-b978-c62794217630 -h2 -p1 -at0\"><span class=\"nsw-m-title-block__above-title \"><\/span><h2 class=\"nsw-m-title-block__title \"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-nswc-gradient-color\">WHAT YOU NEED TO KNOW<\/mark><\/h2><p class=\"nsw-m-title-block__subtitle \">Read our FAQ<\/p><\/header><\/div>\n\n<div class=\"wp-block-sii-nsw-container container container-4d3fd479-237b-47dc-950d-dc6dd9de13e5\"><style type=\"text\/css\">.container-4d3fd479-237b-47dc-950d-dc6dd9de13e5 { margin-top:40px; }\n                         @media screen and (max-width: 991px) { .container-4d3fd479-237b-47dc-950d-dc6dd9de13e5 { margin-top:20px; } }<\/style><script type=\"application\/ld+json\">\n        {\n          \"@context\": \"https:\/\/schema.org\",\n          \"@type\": \"FAQPage\",\n          \"mainEntity\": [\n                    {\n              \"@type\": \"Question\",\n              \"name\": \"What is ITSM and why is it important for modern organizations? \",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"ITSM (IT Service Management) is a strategic approach to designing, delivering, and improving IT services that meet business needs. By applying ITIL-aligned best practices, ITSM helps organizations streamline processes like incident management, change management, and request fulfillment \u2013improving service quality and supporting long-term business goals.\u00a0\\n\"\n        }\n      },\n                    {\n              \"@type\": \"Question\",\n              \"name\": \"How does Jira Service Management support ITSM processes? \",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Jira Service Management is an ITSM software tool from Atlassian that supports key ITIL processes including request, incident, problem, and change management. With automation, SLA tracking, and seamless integration with development tools, it enables faster service delivery and more efficient operations across your ITSM system.\u00a0\\n\"\n        }\n      },\n                    {\n              \"@type\": \"Question\",\n              \"name\": \"What are the main modules in Atlassian\u2019s ITSM solution? \",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Atlassian ITSM includes Jira Service Management for core service desk operations, Assets Management and Assets Discovery for configuration management and CMDB automation, IT Operations for alerting and incident response, Statuspage for real-time status communication, Confluence as a knowledge management platform, and Atlassian Guard for enterprise-grade access control and security.\u00a0\\n\"\n        }\n      },\n                    {\n              \"@type\": \"Question\",\n              \"name\": \"How does Sii approach ITSM implementation? \",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Sii provides end-to-end ITSM implementation tailored to your organization\u2019s structure, processes, and maturity level. From business analysis and tool configuration to system integration, training, and ongoing support, our approach ensures your service management solution is aligned with business goals and future-ready.\u00a0\\n\"\n        }\n      },\n                    {\n              \"@type\": \"Question\",\n              \"name\": \"Can Atlassian ITSM replace tools like ServiceNow or Zendesk? \",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes. Sii has successfully migrated clients from tools like ServiceNow and Zendesk to Atlassian ITSM. We ensure minimal disruption, full data continuity, and better alignment with your existing service management processes \u2013 all while lowering software costs and increasing flexibility.\u00a0\\n\"\n        }\n      },\n                    {\n              \"@type\": \"Question\",\n              \"name\": \"What are the benefits of integrating ITSM tools like IT Operations, Assets Management, and Confluence? \",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Integrating ITSM software modules allows for seamless information flow, better service lifecycle visibility, and faster response times. IT Operations improves incident management, Assets Management provides real-time asset tracking, and Confluence supports efficient knowledge management \u2013 creating a connected, high-performing ITSM environment.\u00a0\\n\"\n        }\n      },\n                    {\n              \"@type\": \"Question\",\n              \"name\": \"How does Sii ensure compliance and governance within ITSM frameworks? \",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Sii builds ITSM systems based on industry-recognized standards and the ITIL framework. With modules like Atlassian Guard, automated CMDB updates via Assets Discovery, and detailed logging, we support governance, risk management, and regulatory compliance across your service management operations.\u00a0\\n\"\n        }\n      },\n                    {\n              \"@type\": \"Question\",\n              \"name\": \"Is Atlassian ITSM suitable for non-IT departments? \",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes. Jira ITSM supports enterprise service management by enabling HR, Finance, Legal, and other departments to manage service requests, knowledge bases, and internal workflows. This cross-departmental approach enhances efficiency and improves the overall service experience throughout the organization.\u00a0\\n\"\n        }\n      },\n                    {\n              \"@type\": \"Question\",\n              \"name\": \"What does ITSM maturity mean, and how does Sii support it?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"ITSM maturity reflects how advanced and optimized your service management practices are. Sii helps assess your current ITSM maturity level and builds a roadmap for improvement \u2013 introducing automation, expanding modules, and aligning your ITSM strategy with business objectives.\\n\"\n        }\n      }\n                ]\n      }\n    <\/script>\n\n<div class=\"nsw-o-content-accordion js-accordion js-oneOpen js-noScroll  \">\n            <div class=\"nsw-o-content-accordion__item js-accordion-item js-accordion-read-more-item \">\n            <div class=\"nsw-o-content-accordion__header js-accordion-header d-flex\">\n                <span class=\"nsw-o-content-accordion__counter\">1.<\/span>\n                <div class=\"nsw-o-content-accordion__title d-flex flex-column\">\n                    <span class=\"d-flex align-items-center justify-content-between\">\n                        What is ITSM and why is it important for modern organizations? \n                        <div class=\"nsw-o-content-accordion__icon -plus\"><svg width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path id=\"Vector\" d=\"M7.11111 15.1111C7.11111 15.3469 7.20476 15.573 7.37146 15.7397C7.53816 15.9064 7.76425 16 8 16C8.23575 16 8.46184 15.9064 8.62854 15.7397C8.79524 15.573 8.88889 15.3469 8.88889 15.1111V8.88889H15.1111C15.3469 8.88889 15.573 8.79524 15.7397 8.62854C15.9064 8.46184 16 8.23575 16 8C16 7.76425 15.9064 7.53816 15.7397 7.37146C15.573 7.20476 15.3469 7.11111 15.1111 7.11111H8.88889V0.888889C8.88889 0.653141 8.79524 0.427048 8.62854 0.260349C8.46184 0.0936505 8.23575 0 8 0C7.76425 0 7.53816 0.0936505 7.37146 0.260349C7.20476 0.427048 7.11111 0.653141 7.11111 0.888889V7.11111H0.888889C0.653141 7.11111 0.427048 7.20476 0.260349 7.37146C0.0936505 7.53816 0 7.76425 0 8C0 8.23575 0.0936505 8.46184 0.260349 8.62854C0.427048 8.79524 0.653141 8.88889 0.888889 8.88889H7.11111V15.1111Z\" \/>\n<\/svg>\n<\/div>\n                        <div class=\"nsw-o-content-accordion__icon -minus\"><svg width=\"16\" height=\"2\" viewBox=\"0 0 16 2\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g id=\"Minus\">\n<path id=\"Vector\" d=\"M7.11111 1.88911H8.5H8.88889H15.1111C15.3469 1.88911 15.573 1.79546 15.7397 1.62876C15.9064 1.46206 16 1.23597 16 1.00022C16 0.764469 15.9064 0.538377 15.7397 0.371678C15.573 0.204979 15.3469 0.111328 15.1111 0.111328H8.88889L7.37146 0.11145L7.11111 0.111382L0.888889 0.111328C0.653141 0.111328 0.427049 0.204979 0.260349 0.371678C0.0936505 0.538377 0 0.764469 0 1.00022C0 1.23597 0.0936505 1.46206 0.260349 1.62876C0.427049 1.79546 0.653141 1.88911 0.888889 1.88911H7.11111Z\"\/>\n<\/g>\n<\/svg>\n<\/div>\n                    <\/span>\n                    <div class=\"nsw-o-content-accordion__content js-accordion-body\">\n                        <p><span class=\"TextRun SCXW140509933 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW140509933 BCX8\">ITSM (IT Service Management) is a strategic approach to designing, delivering, and improving IT services that meet business needs. By applying ITIL-aligned best practices, ITSM helps organizations streamline processes like incident management, change management, and request fulfillment<\/span><\/span><span class=\"TextRun SCXW140509933 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW140509933 BCX8\"> \u2013<\/span><\/span><span class=\"TextRun SCXW140509933 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW140509933 BCX8\">improving service quality and supporting long-term business goals.<\/span><\/span><span class=\"EOP SCXW140509933 BCX8\" data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:360}\">\u00a0<\/span><\/p>\n\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n            <div class=\"nsw-o-content-accordion__item js-accordion-item js-accordion-read-more-item \">\n            <div class=\"nsw-o-content-accordion__header js-accordion-header d-flex\">\n                <span class=\"nsw-o-content-accordion__counter\">2.<\/span>\n                <div class=\"nsw-o-content-accordion__title d-flex flex-column\">\n                    <span class=\"d-flex align-items-center justify-content-between\">\n                        How does Jira Service Management support ITSM processes? \n                        <div class=\"nsw-o-content-accordion__icon -plus\"><svg width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path id=\"Vector\" d=\"M7.11111 15.1111C7.11111 15.3469 7.20476 15.573 7.37146 15.7397C7.53816 15.9064 7.76425 16 8 16C8.23575 16 8.46184 15.9064 8.62854 15.7397C8.79524 15.573 8.88889 15.3469 8.88889 15.1111V8.88889H15.1111C15.3469 8.88889 15.573 8.79524 15.7397 8.62854C15.9064 8.46184 16 8.23575 16 8C16 7.76425 15.9064 7.53816 15.7397 7.37146C15.573 7.20476 15.3469 7.11111 15.1111 7.11111H8.88889V0.888889C8.88889 0.653141 8.79524 0.427048 8.62854 0.260349C8.46184 0.0936505 8.23575 0 8 0C7.76425 0 7.53816 0.0936505 7.37146 0.260349C7.20476 0.427048 7.11111 0.653141 7.11111 0.888889V7.11111H0.888889C0.653141 7.11111 0.427048 7.20476 0.260349 7.37146C0.0936505 7.53816 0 7.76425 0 8C0 8.23575 0.0936505 8.46184 0.260349 8.62854C0.427048 8.79524 0.653141 8.88889 0.888889 8.88889H7.11111V15.1111Z\" \/>\n<\/svg>\n<\/div>\n                        <div class=\"nsw-o-content-accordion__icon -minus\"><svg width=\"16\" height=\"2\" viewBox=\"0 0 16 2\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g id=\"Minus\">\n<path id=\"Vector\" d=\"M7.11111 1.88911H8.5H8.88889H15.1111C15.3469 1.88911 15.573 1.79546 15.7397 1.62876C15.9064 1.46206 16 1.23597 16 1.00022C16 0.764469 15.9064 0.538377 15.7397 0.371678C15.573 0.204979 15.3469 0.111328 15.1111 0.111328H8.88889L7.37146 0.11145L7.11111 0.111382L0.888889 0.111328C0.653141 0.111328 0.427049 0.204979 0.260349 0.371678C0.0936505 0.538377 0 0.764469 0 1.00022C0 1.23597 0.0936505 1.46206 0.260349 1.62876C0.427049 1.79546 0.653141 1.88911 0.888889 1.88911H7.11111Z\"\/>\n<\/g>\n<\/svg>\n<\/div>\n                    <\/span>\n                    <div class=\"nsw-o-content-accordion__content js-accordion-body\">\n                        <p><span class=\"TextRun SCXW70430833 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW70430833 BCX8\">Jira Service Management is an ITSM software tool from Atlassian that supports key ITIL processes including request, incident, problem, and change management. With automation, SLA tracking, and seamless integration with development tools, it enables faster service delivery and more efficient operations across your ITSM system.<\/span><\/span><span class=\"EOP SCXW70430833 BCX8\" data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:360}\">\u00a0<\/span><\/p>\n\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n            <div class=\"nsw-o-content-accordion__item js-accordion-item js-accordion-read-more-item \">\n            <div class=\"nsw-o-content-accordion__header js-accordion-header d-flex\">\n                <span class=\"nsw-o-content-accordion__counter\">3.<\/span>\n                <div class=\"nsw-o-content-accordion__title d-flex flex-column\">\n                    <span class=\"d-flex align-items-center justify-content-between\">\n                        What are the main modules in Atlassian\u2019s ITSM solution? \n                        <div class=\"nsw-o-content-accordion__icon -plus\"><svg width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path id=\"Vector\" d=\"M7.11111 15.1111C7.11111 15.3469 7.20476 15.573 7.37146 15.7397C7.53816 15.9064 7.76425 16 8 16C8.23575 16 8.46184 15.9064 8.62854 15.7397C8.79524 15.573 8.88889 15.3469 8.88889 15.1111V8.88889H15.1111C15.3469 8.88889 15.573 8.79524 15.7397 8.62854C15.9064 8.46184 16 8.23575 16 8C16 7.76425 15.9064 7.53816 15.7397 7.37146C15.573 7.20476 15.3469 7.11111 15.1111 7.11111H8.88889V0.888889C8.88889 0.653141 8.79524 0.427048 8.62854 0.260349C8.46184 0.0936505 8.23575 0 8 0C7.76425 0 7.53816 0.0936505 7.37146 0.260349C7.20476 0.427048 7.11111 0.653141 7.11111 0.888889V7.11111H0.888889C0.653141 7.11111 0.427048 7.20476 0.260349 7.37146C0.0936505 7.53816 0 7.76425 0 8C0 8.23575 0.0936505 8.46184 0.260349 8.62854C0.427048 8.79524 0.653141 8.88889 0.888889 8.88889H7.11111V15.1111Z\" \/>\n<\/svg>\n<\/div>\n                        <div class=\"nsw-o-content-accordion__icon -minus\"><svg width=\"16\" height=\"2\" viewBox=\"0 0 16 2\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g id=\"Minus\">\n<path id=\"Vector\" d=\"M7.11111 1.88911H8.5H8.88889H15.1111C15.3469 1.88911 15.573 1.79546 15.7397 1.62876C15.9064 1.46206 16 1.23597 16 1.00022C16 0.764469 15.9064 0.538377 15.7397 0.371678C15.573 0.204979 15.3469 0.111328 15.1111 0.111328H8.88889L7.37146 0.11145L7.11111 0.111382L0.888889 0.111328C0.653141 0.111328 0.427049 0.204979 0.260349 0.371678C0.0936505 0.538377 0 0.764469 0 1.00022C0 1.23597 0.0936505 1.46206 0.260349 1.62876C0.427049 1.79546 0.653141 1.88911 0.888889 1.88911H7.11111Z\"\/>\n<\/g>\n<\/svg>\n<\/div>\n                    <\/span>\n                    <div class=\"nsw-o-content-accordion__content js-accordion-body\">\n                        <p><span class=\"TextRun SCXW123075930 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW123075930 BCX8\">Atlassian ITSM includes Jira Service Management for core service desk operations, <\/span><span class=\"NormalTextRun CommentStart SCXW123075930 BCX8\">Assets<\/span> <span class=\"NormalTextRun SCXW123075930 BCX8\">Manageme<\/span><span class=\"NormalTextRun SCXW123075930 BCX8\">nt <\/span><span class=\"NormalTextRun SCXW123075930 BCX8\">and Assets Discovery for configuration management and CMDB automation, <\/span><\/span><span class=\"TextRun SCXW123075930 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW123075930 BCX8\">IT Operations<\/span><\/span><span class=\"TextRun SCXW123075930 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"> <span class=\"NormalTextRun SCXW123075930 BCX8\">for alerting and incident response, <\/span><span class=\"NormalTextRun SCXW123075930 BCX8\">Statu<\/span><span class=\"NormalTextRun SCXW123075930 BCX8\">spage<\/span><span class=\"NormalTextRun SCXW123075930 BCX8\"> for <\/span><span class=\"NormalTextRun SCXW123075930 BCX8\">real-time status communication, Confluence as a knowledge management platform, and <\/span><span class=\"NormalTextRun SCXW123075930 BCX8\">Atlassian <\/span><span class=\"NormalTextRun SCXW123075930 BCX8\">Guard for enterprise-grade access control and security.<\/span><\/span><span class=\"EOP SCXW123075930 BCX8\" data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:360}\">\u00a0<\/span><\/p>\n\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n            <div class=\"nsw-o-content-accordion__item js-accordion-item js-accordion-read-more-item \">\n            <div class=\"nsw-o-content-accordion__header js-accordion-header d-flex\">\n                <span class=\"nsw-o-content-accordion__counter\">4.<\/span>\n                <div class=\"nsw-o-content-accordion__title d-flex flex-column\">\n                    <span class=\"d-flex align-items-center justify-content-between\">\n                        How does Sii approach ITSM implementation? \n                        <div class=\"nsw-o-content-accordion__icon -plus\"><svg width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path id=\"Vector\" d=\"M7.11111 15.1111C7.11111 15.3469 7.20476 15.573 7.37146 15.7397C7.53816 15.9064 7.76425 16 8 16C8.23575 16 8.46184 15.9064 8.62854 15.7397C8.79524 15.573 8.88889 15.3469 8.88889 15.1111V8.88889H15.1111C15.3469 8.88889 15.573 8.79524 15.7397 8.62854C15.9064 8.46184 16 8.23575 16 8C16 7.76425 15.9064 7.53816 15.7397 7.37146C15.573 7.20476 15.3469 7.11111 15.1111 7.11111H8.88889V0.888889C8.88889 0.653141 8.79524 0.427048 8.62854 0.260349C8.46184 0.0936505 8.23575 0 8 0C7.76425 0 7.53816 0.0936505 7.37146 0.260349C7.20476 0.427048 7.11111 0.653141 7.11111 0.888889V7.11111H0.888889C0.653141 7.11111 0.427048 7.20476 0.260349 7.37146C0.0936505 7.53816 0 7.76425 0 8C0 8.23575 0.0936505 8.46184 0.260349 8.62854C0.427048 8.79524 0.653141 8.88889 0.888889 8.88889H7.11111V15.1111Z\" \/>\n<\/svg>\n<\/div>\n                        <div class=\"nsw-o-content-accordion__icon -minus\"><svg width=\"16\" height=\"2\" viewBox=\"0 0 16 2\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g id=\"Minus\">\n<path id=\"Vector\" d=\"M7.11111 1.88911H8.5H8.88889H15.1111C15.3469 1.88911 15.573 1.79546 15.7397 1.62876C15.9064 1.46206 16 1.23597 16 1.00022C16 0.764469 15.9064 0.538377 15.7397 0.371678C15.573 0.204979 15.3469 0.111328 15.1111 0.111328H8.88889L7.37146 0.11145L7.11111 0.111382L0.888889 0.111328C0.653141 0.111328 0.427049 0.204979 0.260349 0.371678C0.0936505 0.538377 0 0.764469 0 1.00022C0 1.23597 0.0936505 1.46206 0.260349 1.62876C0.427049 1.79546 0.653141 1.88911 0.888889 1.88911H7.11111Z\"\/>\n<\/g>\n<\/svg>\n<\/div>\n                    <\/span>\n                    <div class=\"nsw-o-content-accordion__content js-accordion-body\">\n                        <p><span class=\"TextRun SCXW85182319 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW85182319 BCX8\">Sii provides end-to-end ITSM implementation tailored to your organization\u2019s structure, processes, and maturity level. From business analysis and tool configuration to system integration, training, and ongoing support, our approach ensures your service management solution is aligned with business goals and <\/span><span class=\"NormalTextRun SCXW85182319 BCX8\">future-ready<\/span><span class=\"NormalTextRun SCXW85182319 BCX8\">.<\/span><\/span><span class=\"EOP SCXW85182319 BCX8\" data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:360}\">\u00a0<\/span><\/p>\n\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n            <div class=\"nsw-o-content-accordion__item js-accordion-item js-accordion-read-more-item \">\n            <div class=\"nsw-o-content-accordion__header js-accordion-header d-flex\">\n                <span class=\"nsw-o-content-accordion__counter\">5.<\/span>\n                <div class=\"nsw-o-content-accordion__title d-flex flex-column\">\n                    <span class=\"d-flex align-items-center justify-content-between\">\n                        Can Atlassian ITSM replace tools like ServiceNow or Zendesk? \n                        <div class=\"nsw-o-content-accordion__icon -plus\"><svg width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path id=\"Vector\" d=\"M7.11111 15.1111C7.11111 15.3469 7.20476 15.573 7.37146 15.7397C7.53816 15.9064 7.76425 16 8 16C8.23575 16 8.46184 15.9064 8.62854 15.7397C8.79524 15.573 8.88889 15.3469 8.88889 15.1111V8.88889H15.1111C15.3469 8.88889 15.573 8.79524 15.7397 8.62854C15.9064 8.46184 16 8.23575 16 8C16 7.76425 15.9064 7.53816 15.7397 7.37146C15.573 7.20476 15.3469 7.11111 15.1111 7.11111H8.88889V0.888889C8.88889 0.653141 8.79524 0.427048 8.62854 0.260349C8.46184 0.0936505 8.23575 0 8 0C7.76425 0 7.53816 0.0936505 7.37146 0.260349C7.20476 0.427048 7.11111 0.653141 7.11111 0.888889V7.11111H0.888889C0.653141 7.11111 0.427048 7.20476 0.260349 7.37146C0.0936505 7.53816 0 7.76425 0 8C0 8.23575 0.0936505 8.46184 0.260349 8.62854C0.427048 8.79524 0.653141 8.88889 0.888889 8.88889H7.11111V15.1111Z\" \/>\n<\/svg>\n<\/div>\n                        <div class=\"nsw-o-content-accordion__icon -minus\"><svg width=\"16\" height=\"2\" viewBox=\"0 0 16 2\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g id=\"Minus\">\n<path id=\"Vector\" d=\"M7.11111 1.88911H8.5H8.88889H15.1111C15.3469 1.88911 15.573 1.79546 15.7397 1.62876C15.9064 1.46206 16 1.23597 16 1.00022C16 0.764469 15.9064 0.538377 15.7397 0.371678C15.573 0.204979 15.3469 0.111328 15.1111 0.111328H8.88889L7.37146 0.11145L7.11111 0.111382L0.888889 0.111328C0.653141 0.111328 0.427049 0.204979 0.260349 0.371678C0.0936505 0.538377 0 0.764469 0 1.00022C0 1.23597 0.0936505 1.46206 0.260349 1.62876C0.427049 1.79546 0.653141 1.88911 0.888889 1.88911H7.11111Z\"\/>\n<\/g>\n<\/svg>\n<\/div>\n                    <\/span>\n                    <div class=\"nsw-o-content-accordion__content js-accordion-body\">\n                        <p><span class=\"TextRun SCXW228023268 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW228023268 BCX8\">Yes. Sii has successfully migrated clients from tools like ServiceNow and Zendesk to Atlassian ITSM. We ensure minimal disruption, full data continuity, and better alignment with your existing service management processes<\/span><\/span><span class=\"TextRun SCXW228023268 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW228023268 BCX8\"> \u2013 <\/span><\/span><span class=\"TextRun SCXW228023268 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW228023268 BCX8\">all while lowering software costs and increasing flexibility.<\/span><\/span><span class=\"EOP SCXW228023268 BCX8\" data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:360}\">\u00a0<\/span><\/p>\n\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n            <div class=\"nsw-o-content-accordion__item js-accordion-item js-accordion-read-more-item \">\n            <div class=\"nsw-o-content-accordion__header js-accordion-header d-flex\">\n                <span class=\"nsw-o-content-accordion__counter\">6.<\/span>\n                <div class=\"nsw-o-content-accordion__title d-flex flex-column\">\n                    <span class=\"d-flex align-items-center justify-content-between\">\n                        What are the benefits of integrating ITSM tools like IT Operations, Assets Management, and Confluence? \n                        <div class=\"nsw-o-content-accordion__icon -plus\"><svg width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path id=\"Vector\" d=\"M7.11111 15.1111C7.11111 15.3469 7.20476 15.573 7.37146 15.7397C7.53816 15.9064 7.76425 16 8 16C8.23575 16 8.46184 15.9064 8.62854 15.7397C8.79524 15.573 8.88889 15.3469 8.88889 15.1111V8.88889H15.1111C15.3469 8.88889 15.573 8.79524 15.7397 8.62854C15.9064 8.46184 16 8.23575 16 8C16 7.76425 15.9064 7.53816 15.7397 7.37146C15.573 7.20476 15.3469 7.11111 15.1111 7.11111H8.88889V0.888889C8.88889 0.653141 8.79524 0.427048 8.62854 0.260349C8.46184 0.0936505 8.23575 0 8 0C7.76425 0 7.53816 0.0936505 7.37146 0.260349C7.20476 0.427048 7.11111 0.653141 7.11111 0.888889V7.11111H0.888889C0.653141 7.11111 0.427048 7.20476 0.260349 7.37146C0.0936505 7.53816 0 7.76425 0 8C0 8.23575 0.0936505 8.46184 0.260349 8.62854C0.427048 8.79524 0.653141 8.88889 0.888889 8.88889H7.11111V15.1111Z\" \/>\n<\/svg>\n<\/div>\n                        <div class=\"nsw-o-content-accordion__icon -minus\"><svg width=\"16\" height=\"2\" viewBox=\"0 0 16 2\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g id=\"Minus\">\n<path id=\"Vector\" d=\"M7.11111 1.88911H8.5H8.88889H15.1111C15.3469 1.88911 15.573 1.79546 15.7397 1.62876C15.9064 1.46206 16 1.23597 16 1.00022C16 0.764469 15.9064 0.538377 15.7397 0.371678C15.573 0.204979 15.3469 0.111328 15.1111 0.111328H8.88889L7.37146 0.11145L7.11111 0.111382L0.888889 0.111328C0.653141 0.111328 0.427049 0.204979 0.260349 0.371678C0.0936505 0.538377 0 0.764469 0 1.00022C0 1.23597 0.0936505 1.46206 0.260349 1.62876C0.427049 1.79546 0.653141 1.88911 0.888889 1.88911H7.11111Z\"\/>\n<\/g>\n<\/svg>\n<\/div>\n                    <\/span>\n                    <div class=\"nsw-o-content-accordion__content js-accordion-body\">\n                        <p><span class=\"TextRun SCXW264450251 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW264450251 BCX8\">Integrating ITSM software modules allows for seamless information flow, better service lifecycle visibility, and faster response times. <\/span><\/span><span class=\"TextRun SCXW264450251 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW264450251 BCX8\">IT Operations<\/span><\/span><span class=\"TextRun SCXW264450251 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"> <span class=\"NormalTextRun SCXW264450251 BCX8\">improves incident management, Assets<\/span><span class=\"NormalTextRun SCXW264450251 BCX8\"> Management<\/span><span class=\"NormalTextRun SCXW264450251 BCX8\"> provides real-time asset tracking, and Confluence supports efficient knowledge management<\/span><\/span><span class=\"TextRun SCXW264450251 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW264450251 BCX8\"> \u2013 <\/span><\/span><span class=\"TextRun SCXW264450251 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW264450251 BCX8\">creating a connected, high-performing ITSM environment.<\/span><\/span><span class=\"EOP SCXW264450251 BCX8\" data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:360}\">\u00a0<\/span><\/p>\n\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n            <div class=\"nsw-o-content-accordion__item js-accordion-item js-accordion-read-more-item \">\n            <div class=\"nsw-o-content-accordion__header js-accordion-header d-flex\">\n                <span class=\"nsw-o-content-accordion__counter\">7.<\/span>\n                <div class=\"nsw-o-content-accordion__title d-flex flex-column\">\n                    <span class=\"d-flex align-items-center justify-content-between\">\n                        How does Sii ensure compliance and governance within ITSM frameworks? \n                        <div class=\"nsw-o-content-accordion__icon -plus\"><svg width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path id=\"Vector\" d=\"M7.11111 15.1111C7.11111 15.3469 7.20476 15.573 7.37146 15.7397C7.53816 15.9064 7.76425 16 8 16C8.23575 16 8.46184 15.9064 8.62854 15.7397C8.79524 15.573 8.88889 15.3469 8.88889 15.1111V8.88889H15.1111C15.3469 8.88889 15.573 8.79524 15.7397 8.62854C15.9064 8.46184 16 8.23575 16 8C16 7.76425 15.9064 7.53816 15.7397 7.37146C15.573 7.20476 15.3469 7.11111 15.1111 7.11111H8.88889V0.888889C8.88889 0.653141 8.79524 0.427048 8.62854 0.260349C8.46184 0.0936505 8.23575 0 8 0C7.76425 0 7.53816 0.0936505 7.37146 0.260349C7.20476 0.427048 7.11111 0.653141 7.11111 0.888889V7.11111H0.888889C0.653141 7.11111 0.427048 7.20476 0.260349 7.37146C0.0936505 7.53816 0 7.76425 0 8C0 8.23575 0.0936505 8.46184 0.260349 8.62854C0.427048 8.79524 0.653141 8.88889 0.888889 8.88889H7.11111V15.1111Z\" \/>\n<\/svg>\n<\/div>\n                        <div class=\"nsw-o-content-accordion__icon -minus\"><svg width=\"16\" height=\"2\" viewBox=\"0 0 16 2\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g id=\"Minus\">\n<path id=\"Vector\" d=\"M7.11111 1.88911H8.5H8.88889H15.1111C15.3469 1.88911 15.573 1.79546 15.7397 1.62876C15.9064 1.46206 16 1.23597 16 1.00022C16 0.764469 15.9064 0.538377 15.7397 0.371678C15.573 0.204979 15.3469 0.111328 15.1111 0.111328H8.88889L7.37146 0.11145L7.11111 0.111382L0.888889 0.111328C0.653141 0.111328 0.427049 0.204979 0.260349 0.371678C0.0936505 0.538377 0 0.764469 0 1.00022C0 1.23597 0.0936505 1.46206 0.260349 1.62876C0.427049 1.79546 0.653141 1.88911 0.888889 1.88911H7.11111Z\"\/>\n<\/g>\n<\/svg>\n<\/div>\n                    <\/span>\n                    <div class=\"nsw-o-content-accordion__content js-accordion-body\">\n                        <p><span class=\"TextRun SCXW134236694 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW134236694 BCX8\">Sii builds ITSM systems based on industry-recognized standards and the ITIL framework. With modules like <\/span><span class=\"NormalTextRun SCXW134236694 BCX8\">Atlassian <\/span><span class=\"NormalTextRun SCXW134236694 BCX8\">Guard, automated CMDB updates via Assets Discovery, and detailed logging, we support governance, risk management, and regulatory compliance across your service management operations.<\/span><\/span><span class=\"EOP SCXW134236694 BCX8\" data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:360}\">\u00a0<\/span><\/p>\n\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n            <div class=\"nsw-o-content-accordion__item js-accordion-item js-accordion-read-more-item \">\n            <div class=\"nsw-o-content-accordion__header js-accordion-header d-flex\">\n                <span class=\"nsw-o-content-accordion__counter\">8.<\/span>\n                <div class=\"nsw-o-content-accordion__title d-flex flex-column\">\n                    <span class=\"d-flex align-items-center justify-content-between\">\n                        Is Atlassian ITSM suitable for non-IT departments? \n                        <div class=\"nsw-o-content-accordion__icon -plus\"><svg width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path id=\"Vector\" d=\"M7.11111 15.1111C7.11111 15.3469 7.20476 15.573 7.37146 15.7397C7.53816 15.9064 7.76425 16 8 16C8.23575 16 8.46184 15.9064 8.62854 15.7397C8.79524 15.573 8.88889 15.3469 8.88889 15.1111V8.88889H15.1111C15.3469 8.88889 15.573 8.79524 15.7397 8.62854C15.9064 8.46184 16 8.23575 16 8C16 7.76425 15.9064 7.53816 15.7397 7.37146C15.573 7.20476 15.3469 7.11111 15.1111 7.11111H8.88889V0.888889C8.88889 0.653141 8.79524 0.427048 8.62854 0.260349C8.46184 0.0936505 8.23575 0 8 0C7.76425 0 7.53816 0.0936505 7.37146 0.260349C7.20476 0.427048 7.11111 0.653141 7.11111 0.888889V7.11111H0.888889C0.653141 7.11111 0.427048 7.20476 0.260349 7.37146C0.0936505 7.53816 0 7.76425 0 8C0 8.23575 0.0936505 8.46184 0.260349 8.62854C0.427048 8.79524 0.653141 8.88889 0.888889 8.88889H7.11111V15.1111Z\" \/>\n<\/svg>\n<\/div>\n                        <div class=\"nsw-o-content-accordion__icon -minus\"><svg width=\"16\" height=\"2\" viewBox=\"0 0 16 2\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g id=\"Minus\">\n<path id=\"Vector\" d=\"M7.11111 1.88911H8.5H8.88889H15.1111C15.3469 1.88911 15.573 1.79546 15.7397 1.62876C15.9064 1.46206 16 1.23597 16 1.00022C16 0.764469 15.9064 0.538377 15.7397 0.371678C15.573 0.204979 15.3469 0.111328 15.1111 0.111328H8.88889L7.37146 0.11145L7.11111 0.111382L0.888889 0.111328C0.653141 0.111328 0.427049 0.204979 0.260349 0.371678C0.0936505 0.538377 0 0.764469 0 1.00022C0 1.23597 0.0936505 1.46206 0.260349 1.62876C0.427049 1.79546 0.653141 1.88911 0.888889 1.88911H7.11111Z\"\/>\n<\/g>\n<\/svg>\n<\/div>\n                    <\/span>\n                    <div class=\"nsw-o-content-accordion__content js-accordion-body\">\n                        <p><span class=\"TextRun SCXW68122579 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW68122579 BCX8\">Yes. Jira ITSM supports enterprise service management by enabling HR, Finance, Legal, and other departments to manage service requests, knowledge bases, and internal workflows. This cross-departmental approach enhances efficiency and improves the overall service experience throughout the organization.<\/span><\/span><span class=\"LineBreakBlob BlobObject DragDrop SCXW68122579 BCX8\"><span class=\"SCXW68122579 BCX8\">\u00a0<\/span><\/span><span class=\"LineBreakBlob BlobObject DragDrop SCXW68122579 BCX8\"><br class=\"SCXW68122579 BCX8\" \/><\/span><\/p>\n\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n            <div class=\"nsw-o-content-accordion__item js-accordion-item js-accordion-read-more-item \">\n            <div class=\"nsw-o-content-accordion__header js-accordion-header d-flex\">\n                <span class=\"nsw-o-content-accordion__counter\">9.<\/span>\n                <div class=\"nsw-o-content-accordion__title d-flex flex-column\">\n                    <span class=\"d-flex align-items-center justify-content-between\">\n                        What does ITSM maturity mean, and how does Sii support it?\n                        <div class=\"nsw-o-content-accordion__icon -plus\"><svg width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path id=\"Vector\" d=\"M7.11111 15.1111C7.11111 15.3469 7.20476 15.573 7.37146 15.7397C7.53816 15.9064 7.76425 16 8 16C8.23575 16 8.46184 15.9064 8.62854 15.7397C8.79524 15.573 8.88889 15.3469 8.88889 15.1111V8.88889H15.1111C15.3469 8.88889 15.573 8.79524 15.7397 8.62854C15.9064 8.46184 16 8.23575 16 8C16 7.76425 15.9064 7.53816 15.7397 7.37146C15.573 7.20476 15.3469 7.11111 15.1111 7.11111H8.88889V0.888889C8.88889 0.653141 8.79524 0.427048 8.62854 0.260349C8.46184 0.0936505 8.23575 0 8 0C7.76425 0 7.53816 0.0936505 7.37146 0.260349C7.20476 0.427048 7.11111 0.653141 7.11111 0.888889V7.11111H0.888889C0.653141 7.11111 0.427048 7.20476 0.260349 7.37146C0.0936505 7.53816 0 7.76425 0 8C0 8.23575 0.0936505 8.46184 0.260349 8.62854C0.427048 8.79524 0.653141 8.88889 0.888889 8.88889H7.11111V15.1111Z\" \/>\n<\/svg>\n<\/div>\n                        <div class=\"nsw-o-content-accordion__icon -minus\"><svg width=\"16\" height=\"2\" viewBox=\"0 0 16 2\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g id=\"Minus\">\n<path id=\"Vector\" d=\"M7.11111 1.88911H8.5H8.88889H15.1111C15.3469 1.88911 15.573 1.79546 15.7397 1.62876C15.9064 1.46206 16 1.23597 16 1.00022C16 0.764469 15.9064 0.538377 15.7397 0.371678C15.573 0.204979 15.3469 0.111328 15.1111 0.111328H8.88889L7.37146 0.11145L7.11111 0.111382L0.888889 0.111328C0.653141 0.111328 0.427049 0.204979 0.260349 0.371678C0.0936505 0.538377 0 0.764469 0 1.00022C0 1.23597 0.0936505 1.46206 0.260349 1.62876C0.427049 1.79546 0.653141 1.88911 0.888889 1.88911H7.11111Z\"\/>\n<\/g>\n<\/svg>\n<\/div>\n                    <\/span>\n                    <div class=\"nsw-o-content-accordion__content js-accordion-body\">\n                        <p><span class=\"TextRun SCXW34514942 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW34514942 BCX8\">ITSM maturity reflects how advanced and <\/span><span class=\"NormalTextRun SCXW34514942 BCX8\">optimized<\/span><span class=\"NormalTextRun SCXW34514942 BCX8\"> your service management practices are. Sii helps assess your current ITSM maturity level and builds a roadmap for improvement<\/span><\/span><span class=\"TextRun SCXW34514942 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW34514942 BCX8\"> \u2013 <\/span><\/span><span class=\"TextRun SCXW34514942 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW34514942 BCX8\">introducing automation, expanding modules, and aligning your ITSM strategy with business <\/span><span class=\"NormalTextRun SCXW34514942 BCX8\">objectives<\/span><span class=\"NormalTextRun SCXW34514942 BCX8\">.<\/span><\/span><\/p>\n\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n        <\/div><\/div><\/section><section class=\"wp-block-nsw-block-section nsw-section  section-5225714e-77a5-49e1-83c5-818666009fdc\" id=\"\"><style type=\"text\/css\">.section-5225714e-77a5-49e1-83c5-818666009fdc { padding-top:70px;padding-bottom:20px; }\n     \t\t\t\t\t @media screen and (max-width: 991px) { .section-5225714e-77a5-49e1-83c5-818666009fdc { padding-top:54px;padding-bottom:0px; } }<\/style><div class=\"wp-block-sii-nsw-header container\"><style type=\"text\/css\">.header-acee16a4-8b53-4e61-ba1f-6259f5043daa .nsw-m-title-block__title, .header-acee16a4-8b53-4e61-ba1f-6259f5043daa .nsw-m-title-block__subtitle {  }\n                         @media screen and (max-width: 991px) { .header-acee16a4-8b53-4e61-ba1f-6259f5043daa .nsw-m-title-block__title, .header-acee16a4-8b53-4e61-ba1f-6259f5043daa .nsw-m-title-block__subtitle {  } }<\/style><header class=\"nsw-header nsw-m-title-block  header-acee16a4-8b53-4e61-ba1f-6259f5043daa -h2 -uppercase -p1 -at0\"><span class=\"nsw-m-title-block__above-title \"><\/span><h2 class=\"nsw-m-title-block__title \">ATLASSIAN ITSM <mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-nswc-gradient-color\">NEWS &amp; PROJECTS<\/mark><\/h2><p class=\"nsw-m-title-block__subtitle \"><\/p><\/header><\/div>\n\n<div class=\"wp-block-sii-nsw-container container container-f462f2ad-5721-40b0-9d42-3db8f5edb7a6\"><style type=\"text\/css\">.container-f462f2ad-5721-40b0-9d42-3db8f5edb7a6 { margin-top:56px; }\n                         @media screen and (max-width: 991px) { .container-f462f2ad-5721-40b0-9d42-3db8f5edb7a6 { margin-top:20px; } }<\/style><style>\n    .editor-styles-wrapper .nsw-o-insight-grid .nsw-o-slider__content .nsw-o-insight-grid__slide{\n        display: none!important;\n    }\n    .editor-styles-wrapper .nsw-o-insight-grid .nsw-o-slider__content .nsw-o-insight-grid__slide:first-child{\n        display: flex!important;\n    }\n<\/style>\n\n    <div class=\"nsw-o-insight-grid\">\n    <div class=\"nsw-o-slider  js-slider js-slider-center js-slider-show_1 js-slider-custom-dots js-slider-custom-dots-append u-hidden-on-mobile\">\n        <div class=\"nsw-o-slider__navigation \">\n            <button  class=\"nsw-a-icon-button -transparent nsw-o-slider__prev js-slide-prev\" >\n    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 32 32\"><path d=\"M 19.03125 4.28125 L 8.03125 15.28125 L 7.34375 16 L 8.03125 16.71875 L 19.03125 27.71875 L 20.46875 26.28125 L 10.1875 16 L 20.46875 5.71875 Z\"\/><\/svg>\n\n    <\/button>\n            <button  class=\"nsw-a-icon-button -transparent nsw-o-slider__next js-slide-next\" >\n      <svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" viewBox=\"0 0 32 32\" id=\"angle-right\">\n    <title>angle-right<\/title>\n    <path d=\"M12.969 4.281l11 11 .688.719-.688.719-11 11-1.438-1.438L21.812 16 11.531 5.719z\"><\/path>\n  <\/svg>\n\n    <\/button>\n        <\/div>\n        <div class=\"nsw-o-slider__box\">\n            <div class=\"nsw-o-slider__content  js-carousel\">\n                                                       <div class=\"sii-o-slider__content__item  nsw-o-insight-grid__slide  d-flex flex-column flex-lg-row\">\n                       <div class=\"nsw-o-insight-grid__col-big d-flex\">\n                           <div class=\"nsw-o-insight-grid__card\">\n    <picture>\n                <source media=\"(max-width:992px)\" srcset=\"https:\/\/sii.pl\/wp-content\/uploads\/2026\/05\/Atlassian-Team-26-Top-2-1024x395.png\">\n                <img decoding=\"async\" src=\"https:\/\/sii.pl\/wp-content\/uploads\/2026\/05\/Atlassian-Team-26-Top-2-900x740.png\" alt=\"Atlassian Team \u201926 takeaways: from tools to AI-human orchestration\" \/>\n    <\/picture>\n     <div class=\"desc\">\n          <h3  class=\"u-color-invert\">Atlassian Team \u201926 takeaways: from tools to AI-human orchestration<\/h3>\n          <a href=\"https:\/\/sii.pl\/en\/news-feed\/atlassian-team-26-takeaways-from-tools-to-ai-human-orchestration\/\" class=\"u-color-invert \">Read more<\/a>\n     <\/div>\n<\/div>\n                       <\/div>\n                             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10.464844 26 16 C 26 21.535156 21.535156 26 16 26 C 10.464844 26 6 21.535156 6 16 C 6 10.464844 10.464844 6 16 6 Z M 15 10 L 15 18 L 17 18 L 17 10 Z M 15 20 L 15 22 L 17 22 L 17 20 Z\"\/><\/svg>Sorry, something went wrong and your message was not delivered<\/h2>\n                                    <p class=\"subtitle has-nsw-h-4-font-size u-color-nswc-grey-600\">Refresh the page and try again. <a href=\"https:\/\/sii.pl\/en\/contact-us\/\">Contact us<\/a>, if problem occurs again <\/p>\n                    <div class=\"nsw-o-process-error__button-line\">\n                            <a  href=\"\" class=\"nsw-a-button -ghost-primary u-margin-positive-32\"   >\n        <span>Refresh<\/span>\n    <\/a>\n                                <\/div>\n    <\/div>\n    <div class=\"nsw-o-process-error__file-error\">\n        <h2 class=\"nsw-o-process-error__title has-nsw-h-3-font-size u-color-nswc-grey-1000\">\n            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 32 32\"><path 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<\/div>\n    <\/div>\n<\/div><div class=\"nsw-o-processing d-lg-flex justify-content-between u-hidden js-form-pending\" >\n     <div class=\"nsw-a-preloader\">\n    <div class=\"nsw-a-preloader__spinner\">\n        <span><\/span>\n    <\/div>\n<\/div>\n     <div class=\"nsw-o-processing__txt d-flex align-items-center\">\n                           <div class=\"nsw-m-title-block -h3 -p3 -has-title-color-primary -has-subtitle-color-default\">\n                                <h2 class=\"nsw-m-title-block__title\">Processing&#8230;<\/h2>\n                <\/div>\n     <\/div>\n <\/div>\n\n\n<\/form>\n            <\/div>\n\n        <\/div>\n    <\/div>\n<\/section><section class=\"wp-block-nsw-block-section nsw-section  js-mobile-trigger-button_1 section-4058a89c-da64-47df-9ee2-c101f6f7e6a0\" id=\"nswOfferFormBlock\"><style type=\"text\/css\">.section-4058a89c-da64-47df-9ee2-c101f6f7e6a0 { padding-top:40px;padding-bottom:80px; }\n     \t\t\t\t\t @media screen and (max-width: 991px) { .section-4058a89c-da64-47df-9ee2-c101f6f7e6a0 { padding-top:26px;padding-bottom:0px; } }<\/style><div class=\"wp-block-sii-nsw-header container\"><style type=\"text\/css\">.header-96999ea4-e150-42c5-98fd-7ddf6acfd836 .nsw-m-title-block__title, .header-96999ea4-e150-42c5-98fd-7ddf6acfd836 .nsw-m-title-block__subtitle {  }\n                         @media screen and (max-width: 991px) { .header-96999ea4-e150-42c5-98fd-7ddf6acfd836 .nsw-m-title-block__title, .header-96999ea4-e150-42c5-98fd-7ddf6acfd836 .nsw-m-title-block__subtitle {  } }<\/style><header class=\"nsw-header nsw-m-title-block  header-96999ea4-e150-42c5-98fd-7ddf6acfd836 -h2 -p1 -at0\"><span class=\"nsw-m-title-block__above-title \"><\/span><h2 class=\"nsw-m-title-block__title \">GET IN TOUCH<\/h2><p class=\"nsw-m-title-block__subtitle \">Let&#8217;s start the conversation today<\/p><\/header><\/div>\n\n<div class=\"wp-block-sii-nsw-container container container-f0dfecd9-e989-4616-ba82-188017e423ab\"><style type=\"text\/css\">.container-f0dfecd9-e989-4616-ba82-188017e423ab { margin-top:50px; }\n                         @media screen and (max-width: 991px) { .container-f0dfecd9-e989-4616-ba82-188017e423ab { margin-top:20px; } }<\/style><div class=\"nsw-o-offer-contact-form\" id=\"nsw-o-offer-contact-form\">\n\n    <form id=\"nswOfferFormBlock\" name=\"form_expert_contact\" action=\"\" method=\"POST\" class=\"js-form js-form-scrollMobile\" onsubmit=\"event.preventDefault()\" novalidate>\n        <div class=\"row d-flex flex-column-reverse flex-lg-row js-form-initial\">\n            <div class=\"col-lg-10\">\n                <div class=\"nsw-o-offer-contact-form__form  d-flex flex-wrap \">\n                    <div class=\"js-hidden-inputs\"><input type=\"hidden\" name=\"correlation_id\" id=\"correlation_id\" value=\"\"><input type=\"hidden\" name=\"language_site\" id=\"language_site\" value=\"en\"><input type=\"hidden\" name=\"msd365mkttr\" id=\"msd365mkttr\" value=\"\"><input type=\"hidden\" name=\"msd365mkttrs\" id=\"msd365mkttrs\" value=\"\"><input type=\"hidden\" name=\"cd_visitorkey\" id=\"cd_visitorkey\" value=\"\"><input type=\"hidden\" name=\"additional_info\" id=\"additional_info\" value=\"{\"page_url\":\"https:\\\/\\\/sii.pl\\\/en\\\/wp-json\\\/wp\\\/v2\\\/offering-page\\\/125565\",\"expert_name\":\"Maciej Szostek\",\"expert_position\":\"Competency Center Director\",\"expert_image\":\"https:\\\/\\\/sii.pl\\\/wp-content\\\/uploads\\\/2024\\\/08\\\/WAW_2020_Maciej_Szostek_1-scaled-e1722950156238.jpg\",\"category_contact\":\"907000002\",\"industry_expert\":\"907000003\"}\"><input type=\"hidden\" name=\"page_url\" id=\"page_url\" value=\"https:\/\/sii.pl\/en\/wp-json\/wp\/v2\/offering-page\/125565\"><input type=\"hidden\" name=\"expert_name\" id=\"expert_name\" value=\"Maciej Szostek\"><input type=\"hidden\" name=\"expert_position\" id=\"expert_position\" value=\"Competency Center Director\"><input type=\"hidden\" name=\"expert_image\" id=\"expert_image\" value=\"https:\/\/sii.pl\/wp-content\/uploads\/2024\/08\/WAW_2020_Maciej_Szostek_1-scaled-e1722950156238.jpg\"><input type=\"hidden\" name=\"category_contact\" id=\"category_contact\" value=\"907000002\"><input type=\"hidden\" name=\"industry_expert\" id=\"industry_expert\" value=\"907000003\"><input type=\"hidden\" name=\"frm_xpnd\" id=\"frm_xpnd\" value=\"form_nsw_offer_contact\"><input type=\"hidden\" name=\"Source\" id=\"Source\" value=\"form_nsw_offer_contact\"><input type=\"hidden\" name=\"Site\" id=\"Site\" value=\"sii.pl\"><input type=\"hidden\" name=\"privacy_policy_delivered\" id=\"privacy_policy_delivered\" value=\"on\"><input type=\"hidden\" id=\"gclid_field\" name=\"gclid_field\" value=\"\"><\/div>\n                    <div class=\"box -credentials d-flex flex-wrap\">\n                        <label class=\"nsw-m-input-line  frow\" for=\"name\">\n    <span class=\"nsw-m-input-line__label d-block\">\n        First name<span class=\"nsw-m-input-line__required\">*<\/span>\n            <\/span>\n        <input \n            \n            data-allowed-chars=\"\u00c5\u00c9\u00c0\u00c4\u00d6\u1e9e\u00dc\u0104\u015a\u0106\u0179\u017b\u0141\u0118\u0106\u0143\u00d3\u0105\u015b\u0107\u017a\u017c\u0142\u00f3\u0119\u0107\u0144\u00e4\u00f6\u00df\u00fc\u00e0\u00e9\u00e5&#039; \"\n            class=\"input-text required \"\n            name=\"name\"\n            id=\"name\"\n            value=\"\"\n                                        >\n    <span class=\"nsw-m-input-line__helper-text\"><\/span>\n            <span class=\"nsw-m-input-line__error js-require-error u-hidden\">First name is required<\/span>\n        <span class=\"nsw-m-input-line__error js-format-error u-hidden\">This field must contain only letters and special characters<\/span>\n    \n<\/label>\n                        <label class=\"nsw-m-input-line  frow\" for=\"surname\">\n    <span class=\"nsw-m-input-line__label d-block\">\n        Surname<span class=\"nsw-m-input-line__required\">*<\/span>\n            <\/span>\n        <input \n            \n            data-allowed-chars=\"\u00c5\u00c9\u00c0\u00c4\u00d6\u1e9e\u00dc\u0104\u015a\u0106\u0179\u017b\u0141\u0118\u0106\u0143\u00d3\u0105\u015b\u0107\u017a\u017c\u0142\u00f3\u0119\u0107\u0144\u00e4\u00f6\u00df\u00fc\u00e0\u00e9\u00e5&#039; -\"\n            class=\"input-text required \"\n            name=\"surname\"\n            id=\"surname\"\n            value=\"\"\n                                        >\n    <span class=\"nsw-m-input-line__helper-text\"><\/span>\n            <span class=\"nsw-m-input-line__error js-require-error u-hidden\">Surname is required<\/span>\n        <span class=\"nsw-m-input-line__error js-format-error u-hidden\">This field must contain only letters and special characters<\/span>\n    \n<\/label>\n                        <div class=\"frow\">\n                            <label class=\"nsw-m-input-line  \" for=\"email\">\n    <span class=\"nsw-m-input-line__label d-block\">\n        E-mail<span class=\"nsw-m-input-line__required\">*<\/span>\n            <\/span>\n        <input \n            type=email\n            data-allowed-chars=\"\"\n            class=\"input-text required js-mail-auto-complete\"\n            name=\"email\"\n            id=\"email\"\n            value=\"\"\n                                        >\n    <span class=\"nsw-m-input-line__helper-text\"><\/span>\n            <span class=\"nsw-m-input-line__error js-require-error u-hidden\">E-mail address is required<\/span>\n        <span class=\"nsw-m-input-line__error js-format-error u-hidden\">Please enter a valid email address<\/span>\n    \n<\/label>\n                        <\/div>\n                        <label class=\"nsw-m-input-line  frow\" for=\"phone\">\n    <span class=\"nsw-m-input-line__label d-block\">\n        Phone number    <\/span>\n        <input \n            type=tel\n            data-allowed-chars=\"\"\n            class=\"input-text  \"\n            name=\"phone\"\n            id=\"phone\"\n            value=\"\"\n                                                    maxlength=\"14\"\n                >\n    <span class=\"nsw-m-input-line__helper-text\"><\/span>\n        <span class=\"nsw-m-input-line__error js-format-error u-hidden\">Please enter a valid phone number<\/span>\n    \n<\/label>\n                    <\/div>\n                    <div class=\"box\">\n                                                <p class=\"nsw-m-drag-and-drop__lab\">Your file<\/p>\n\n<div class=\"nsw-m-drag-and-drop d-flex flex-column justify-content-center align-items-center nsw-o-offer-contact-form__file-upload js-drag-and-drop mt-3 js-input-container\">\n            <input type=\"file\" class=\" u-hidden\"  name=\"upload_file\"     id=\"form_upload_file\"  class=\"nsw-m-drag-and-drop__input\"  value=\"\" accept=\".doc,.docx,.pdf,application\/msword,application\/vnd.ms-office,application\/vnd.openxmlformats-officedocument.wordprocessingml.document,application\/zip,application\/msword,application\/x-zip,application\/pdf,application\/force-download,application\/x-download,binary\/octet-stream,application\/x-pdf\"\/>\n        <div class=\"nsw-m-drag-and-drop__uploaded-files js-uploaded-files-container u-hidden\">\n        <span>Uploaded file:<\/span>\n        <ul>\n            <li class=\"d-flex flex-row justify-content-center\">\n                <?xml version=\"1.0\" encoding=\"UTF-8\"?>\n<svg width=\"9px\" height=\"12px\" viewBox=\"0 0 9 12\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\">\n    <!-- Generator: Sketch 60.1 (88133) - https:\/\/sketch.com -->\n    <title>file_icon<\/title>\n    <desc>Created with Sketch.<\/desc>\n    <g id=\"New_JobOffer\" stroke=\"none\" stroke-width=\"1\" fill=\"none\" fill-rule=\"evenodd\">\n     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class=\"js-uploaded-file-name\"><\/p>\n                <a href=\"#\" class=\"remove-file js-remove-file-from-dropdown\" rel=\"nofollow\" >\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 32 32\"><path d=\"M 15 4 C 14.476563 4 13.941406 4.183594 13.5625 4.5625 C 13.183594 4.941406 13 5.476563 13 6 L 13 7 L 7 7 L 7 9 L 8 9 L 8 25 C 8 26.644531 9.355469 28 11 28 L 23 28 C 24.644531 28 26 26.644531 26 25 L 26 9 L 27 9 L 27 7 L 21 7 L 21 6 C 21 5.476563 20.816406 4.941406 20.4375 4.5625 C 20.058594 4.183594 19.523438 4 19 4 Z M 15 6 L 19 6 L 19 7 L 15 7 Z M 10 9 L 24 9 L 24 25 C 24 25.554688 23.554688 26 23 26 L 11 26 C 10.445313 26 10 25.554688 10 25 Z M 12 12 L 12 23 L 14 23 L 14 12 Z M 16 12 L 16 23 L 18 23 L 18 12 Z M 20 12 L 20 23 L 22 23 L 22 12 Z\"\/><\/svg>\n                <\/a>\n            <\/li>\n        <\/ul>\n    <\/div>\n    <div class=\"nsw-m-drag-and-drop__logo d-flex w-80 justify-content-center justify-content-lg-center\">\n            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      Drag &amp; drop file\n    <\/span>\n<\/span>\n                <span class=\"nsw-a-icon-label-simple d-flex js-choose-file -primary u-hidden-on-mobile\">\n    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15.348\" height=\"12\" viewBox=\"0 0 15.348 12\">\n  <path id=\"XMLID_52_\" d=\"M52.027,73.267a1.512,1.512,0,0,0-1.229-.623h-.371v-1A1.525,1.525,0,0,0,48.9,70.122H44.444a.977.977,0,0,1-.683-.28l-.7-.7a1.51,1.51,0,0,0-1.075-.445H38.5a1.525,1.525,0,0,0-1.524,1.527v8.886A1.542,1.542,0,0,0,38.521,80.7H49.235a1.525,1.525,0,0,0,1.457-1.072l1.566-5.005A1.515,1.515,0,0,0,52.027,73.267Zm-14.49-3.04a.968.968,0,0,1,.963-.967h3.485a.983.983,0,0,1,.683.28l.7.7a1.51,1.51,0,0,0,1.075.445H48.9a.968.968,0,0,1,.967.963v1H40.062A1.526,1.526,0,0,0,38.6,73.712l-1.072,3.419v-6.9Zm14.182,4.231-1.566,5.005a.958.958,0,0,1-.921.676H38.517a.982.982,0,0,1-.939-1.275l1.559-4.984a.958.958,0,0,1,.921-.676H50.794a.954.954,0,0,1,.778.392A.94.94,0,0,1,51.719,74.458Z\" transform=\"translate(-36.979 -68.7)\" \/>\n<\/svg>\n\n\n    <span class=\"nsw-a-icon-label-simple__label\">\n        Local drive\n    <\/span>\n<\/span>\n                    <span class=\"nsw-a-icon-label-simple d-flex js-choose-file -primary u-hidden-on-desktop\">\n    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15.348\" height=\"12\" viewBox=\"0 0 15.348 12\">\n  <path id=\"XMLID_52_\" d=\"M52.027,73.267a1.512,1.512,0,0,0-1.229-.623h-.371v-1A1.525,1.525,0,0,0,48.9,70.122H44.444a.977.977,0,0,1-.683-.28l-.7-.7a1.51,1.51,0,0,0-1.075-.445H38.5a1.525,1.525,0,0,0-1.524,1.527v8.886A1.542,1.542,0,0,0,38.521,80.7H49.235a1.525,1.525,0,0,0,1.457-1.072l1.566-5.005A1.515,1.515,0,0,0,52.027,73.267Zm-14.49-3.04a.968.968,0,0,1,.963-.967h3.485a.983.983,0,0,1,.683.28l.7.7a1.51,1.51,0,0,0,1.075.445H48.9a.968.968,0,0,1,.967.963v1H40.062A1.526,1.526,0,0,0,38.6,73.712l-1.072,3.419v-6.9Zm14.182,4.231-1.566,5.005a.958.958,0,0,1-.921.676H38.517a.982.982,0,0,1-.939-1.275l1.559-4.984a.958.958,0,0,1,.921-.676H50.794a.954.954,0,0,1,.778.392A.94.94,0,0,1,51.719,74.458Z\" transform=\"translate(-36.979 -68.7)\" \/>\n<\/svg>\n\n\n    <span class=\"nsw-a-icon-label-simple__label\">\n        Choose from your files\n    <\/span>\n<\/span>\n            <\/div>\n    <div class=\"nsw-m-drag-and-drop__title\">\n        Acceptable files: doc, docx, pdf. (max 5MB)\n    <\/div>\n\n    <div class=\"nsw-m-drag-and-drop__error js-error-wrong-extension u-hidden\">Please submit your file in DOC, DOCX or PDF format<\/div>\n    <div class=\"nsw-m-drag-and-drop__error js-error-wrong-size u-hidden\">The upload size is limited to 5 MB<\/div>\n    <div class=\"nsw-m-drag-and-drop__error js-error-wrong-size-empty u-hidden\">File is empty<\/div>\n    <div class=\"nsw-m-drag-and-drop__error sii-error-upload-container js-require-error u-hidden\">\n                    File was not uploaded\n            <\/div>\n<\/div>                    <\/div>\n                    <div class=\"box -full-width\">\n                        <label class=\"nsw-m-textarea  frow\" for=\"message\"><span class=\"nsw-m-textarea__label d-block\">Your message<span class=\"nsw-m-textarea__required\">*<\/span><\/span>\n    <textarea class=\"input-text required\" data-allowed-chars=\"\u00c5\u00c9\u00c0\u00c4\u00d6\u1e9e\u00dc\u0104\u015a\u0106\u0179\u017b\u0141\u0118\u0106\u0143\u00d3\u0105\u015b\u0107\u017a\u017c\u0142\u00f3\u0119\u0107\u0144\u00e4\u00f6\u00df\u00fc\u00e0\u00e9\u00e5\u2010 -\u2212 \u2013\u2014 \u2011&amp;+!.,?;:&lt;&gt;\\\/{}[]=-+_()*&amp;^%$#@|&#039;\u2019&quot;\" name=\"message\" id=\"message\" value=\"\"  ><\/textarea>\n         <span class=\"nsw-m-textarea__error js-require-error u-hidden\">Field is required<\/span>    <span class=\"nsw-m-textarea__error js-format-error u-hidden\">The field can contain only letters, digits and special characters<\/span>\n<\/label>\n                    <\/div>\n                    <div class=\"box -consents\">\n                        <p class=\"consents-text\">\n                            <label \n       class=\"nsw-m-checkbox-label -label-small d-flex align-items-start justify-content-between\"\n                     >\n\n    <input type=\"checkbox\" \n           class=\"\"\n           data-label=\"I consent to the processing of my personal data by Sii sp. z o.o. and its subsidiaries for the purpose of sending marketing information to the provided e-mail address.\"\n           data-id=\"form_contact_email\"\n           name=\"contact_email\"\n                      value=\"yes\" >\n\n    <span class=\"nsw-m-checkbox-label__input\"><\/span>\n\n    <span class=\"nsw-m-checkbox-label__name\" >\n        I consent to the processing of my personal data by Sii sp. z o.o. and its subsidiaries for the purpose of sending marketing information to the provided e-mail address.            <\/span>\n\n    <\/label>\n                        <\/p>\n                        <p class=\"consents-text\">\n                            At any time, you may withdraw your consent to the processing of personal data, but such withdrawal shall not affect the legal compliance of any processing of such data, which had occurred before you withdrew your consent. Detailed information on the processing of your personal data is specified in the  <a class=\"link-privacy-policy\" href=\"https:\/\/sii.pl\/en\/privacy-policy\/\" target=\"_blank\" title=\"Privacy Policy \"> Privacy Policy<\/a>.\n                        <\/p>\n                    <\/div>\n                    <div class=\"box -submit\">\n                        <button  type=\"submit\"  class=\"nsw-a-button \">Send<\/button>\n                    <\/div>\n                <\/div>\n            <\/div>\n            <div class=\"col-lg-2 d-flex flex-column align-items-start align-items-lg-center u-margin-positive-18 u-mobile-top-positive-0 u-mobile-bottom-positive-20\">\n                                    <div class=\"nsw-o-offer-contact-form__image u-hidden-on-mobile \">\n                        <img decoding=\"async\" src=\"https:\/\/sii.pl\/wp-content\/uploads\/2024\/08\/WAW_2020_Maciej_Szostek_1-scaled-e1722950156238.jpg\" alt=\"\">\n                    <\/div>\n                                                        <h2 class=\"nsw-o-offer-contact-form__name u-color-nswc-grey-1000 u-margin-positive-15\">Maciej Szostek<\/h2>\n                                                        <p class=\"nsw-o-offer-contact-form__position u-color-nswc-primary u-margin-positive-4\">Competency Center Director<\/p>\n                            <\/div>\n        <\/div>\n        <div class=\"nsw-o-offer-contact-form__success js-form-success u-hidden\">\n            <h2 class=\"nsw-o-offer-contact-form__success-title has-nsw-h-3-font-size u-color-nswc-grey-1000\">\n                <svg width=\"26\" height=\"26\" viewBox=\"0 0 26 26\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M23.5998 2.45618C23.3869 2.2419 23.1183 2.09155 22.8243 2.02219C22.5304 1.95283 22.2228 1.96724 21.9367 2.06378L3.50664 8.20709C3.17903 8.3162 2.8947 8.52684 2.69489 8.80845C2.49507 9.09007 2.39017 9.42801 2.39539 9.77327C2.4006 10.1185 2.51567 10.4532 2.7239 10.7286C2.93214 11.004 3.2227 11.206 3.55346 11.3052L11.7479 13.7637C11.8767 13.8021 11.9939 13.872 12.089 13.967C12.184 14.062 12.2538 14.1792 12.2922 14.308L14.7504 22.5021C14.8486 22.8333 15.0502 23.1244 15.3258 23.3327C15.6013 23.5411 15.9363 23.6559 16.2817 23.6602L16.3071 23.6606C16.6483 23.6613 16.981 23.5543 17.2577 23.3547C17.5344 23.1552 17.741 22.8733 17.848 22.5493L23.9917 4.11926C24.0883 3.83312 24.1028 3.52563 24.0335 3.23168C23.9642 2.93773 23.814 2.66908 23.5998 2.45618ZM16.3071 22.0355L13.849 13.8411C13.8081 13.7252 13.7585 13.6126 13.7004 13.5043L18.4772 8.72726C18.5526 8.65183 18.6125 8.56227 18.6533 8.4637C18.6941 8.36513 18.7152 8.25949 18.7152 8.1528C18.7152 8.04612 18.6941 7.94047 18.6533 7.84191C18.6125 7.74334 18.5526 7.65378 18.4772 7.57834C18.4018 7.5029 18.3122 7.44306 18.2136 7.40223C18.1151 7.36141 18.0094 7.34039 17.9027 7.34039C17.7961 7.34039 17.6904 7.36141 17.5918 7.40223C17.4933 7.44306 17.4037 7.5029 17.3283 7.57834L12.5516 12.3553C12.4433 12.2974 12.3307 12.2478 12.2148 12.207L4.02042 9.74885L22.4508 3.60509L16.3071 22.0355ZM3.03971 19.2898C2.88735 19.4421 2.68071 19.5277 2.46524 19.5277C2.24978 19.5277 2.04314 19.4421 1.89078 19.2898C1.73843 19.1374 1.65283 18.9308 1.65283 18.7153C1.65283 18.4998 1.73843 18.2932 1.89078 18.1408L5.95328 14.0783C6.10564 13.926 6.31228 13.8404 6.52774 13.8404C6.74321 13.8404 6.94985 13.926 7.10221 14.0783C7.25456 14.2307 7.34016 14.4373 7.34016 14.6528C7.34016 14.8683 7.25456 15.0749 7.10221 15.2273L3.03971 19.2898ZM11.9772 18.9533C12.0527 19.0288 12.1125 19.1183 12.1534 19.2169C12.1942 19.3155 12.2152 19.4211 12.2152 19.5278C12.2152 19.6345 12.1942 19.7402 12.1534 19.8387C12.1125 19.9373 12.0527 20.0268 11.9772 20.1023L7.91471 24.1648C7.83927 24.2402 7.74971 24.3 7.65114 24.3409C7.55257 24.3817 7.44693 24.4027 7.34024 24.4027C7.23356 24.4027 7.12791 24.3817 7.02935 24.3409C6.93078 24.3 6.84122 24.2402 6.76578 24.1648C6.69034 24.0893 6.6305 23.9998 6.58967 23.9012C6.54885 23.8026 6.52783 23.697 6.52783 23.5903C6.52783 23.4836 6.54885 23.378 6.58967 23.2794C6.6305 23.1808 6.69034 23.0913 6.76578 23.0158L10.8283 18.9533C10.9037 18.8779 10.9933 18.818 11.0918 18.7772C11.1904 18.7363 11.296 18.7153 11.4027 18.7153C11.5094 18.7153 11.6151 18.7363 11.7137 18.7772C11.8122 18.818 11.9018 18.8779 11.9772 18.9533ZM7.8909 19.258L3.85617 23.3483C3.78125 23.4243 3.6921 23.4847 3.59382 23.5262C3.49553 23.5677 3.39003 23.5895 3.28334 23.5902C3.17665 23.5909 3.07087 23.5707 2.97202 23.5305C2.87317 23.4904 2.78319 23.4311 2.70723 23.3562C2.63127 23.2813 2.57081 23.1922 2.52931 23.0939C2.4878 22.9956 2.46606 22.8901 2.46532 22.7834C2.46459 22.6767 2.48487 22.5709 2.52502 22.4721C2.56517 22.3732 2.6244 22.2832 2.69932 22.2073L6.73405 18.117C6.88552 17.9644 7.09132 17.878 7.30636 17.8769C7.52139 17.8757 7.72811 17.9599 7.88121 18.1109C8.03431 18.2619 8.1213 18.4674 8.12312 18.6824C8.12493 18.8975 8.04143 19.1045 7.8909 19.258Z\"\/>\n<\/svg>Your message was sent successfully<\/h2>\n            <p class=\"has-nsw-h-4-font-size u-color-nswc-grey-600\">We will look over your message and get back to you as soon as possible<\/p>\n        <\/div>\n        <div class=\"nsw-o-offer-contact-form__error js-form-error u-hidden\">\n                            <div class=\"nsw-o-process-error \">\n    <div class=\"nsw-o-process-error__default\">\n                <h2 class=\"nsw-o-process-error__title has-nsw-h-3-font-size u-color-nswc-grey-1000\">\n            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 32 32\"><path d=\"M 16 4 C 9.382813 4 4 9.382813 4 16 C 4 22.617188 9.382813 28 16 28 C 22.617188 28 28 22.617188 28 16 C 28 9.382813 22.617188 4 16 4 Z M 16 6 C 21.535156 6 26 10.464844 26 16 C 26 21.535156 21.535156 26 16 26 C 10.464844 26 6 21.535156 6 16 C 6 10.464844 10.464844 6 16 6 Z M 15 10 L 15 18 L 17 18 L 17 10 Z M 15 20 L 15 22 L 17 22 L 17 20 Z\"\/><\/svg>Sorry, something went wrong and your message was not delivered<\/h2>\n                                    <p class=\"subtitle 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L 15 22 L 17 22 L 17 20 Z\"\/><\/svg>\n            We\u2019re sorry, but the selected file appears to be damaged and we can&#039;t process it.\n        <\/h2>\n        <p class=\"subtitle has-nsw-h-4-font-size u-color-nswc-grey-600\">\n            Please try uploading a different copy or a new version of the file. \n            <a href=\"mailto:contact@sii.pl\" rel=\"nofollow\" > Contact us<\/a>, if problem occurs again.\n        <\/p>\n        <div class=\"nsw-o-process-error__button-line\">\n            <a  href=\"\" class=\"nsw-a-button -ghost-primary u-margin-positive-32 js-wrong-file-button\"   >\n        <span>Choose another file<\/span>\n    <\/a>\n        <\/div>\n    <\/div>\n<\/div>            \n\n        <\/div>\n        <div class=\"nsw-o-processing d-lg-flex justify-content-between u-hidden js-form-pending\" >\n     <div class=\"nsw-a-preloader\">\n    <div class=\"nsw-a-preloader__spinner\">\n        <span><\/span>\n    <\/div>\n<\/div>\n     <div class=\"nsw-o-processing__txt d-flex align-items-center\">\n                           <div class=\"nsw-m-title-block -h3 -p3 -has-title-color-primary -has-subtitle-color-default\">\n                                <h2 class=\"nsw-m-title-block__title\">Processing&#8230;<\/h2>\n                <\/div>\n     <\/div>\n <\/div>    <\/form>\n<\/div><\/div><\/section><section class=\"wp-block-nsw-block-section nsw-section  section-ea7653b1-60ed-42a9-9138-ea6481d85b72\" id=\"\"><style type=\"text\/css\">.section-ea7653b1-60ed-42a9-9138-ea6481d85b72 { padding-top:40px;padding-bottom:50px;background:#ffffff; }\n     \t\t\t\t\t @media screen and (max-width: 991px) { .section-ea7653b1-60ed-42a9-9138-ea6481d85b72 { padding-top:0px;padding-bottom:15px; } }<\/style><div class=\"wp-block-sii-nsw-header container\"><style type=\"text\/css\">.header-3006d00a-4fa6-44cd-8067-e580e2d797a0 .nsw-m-title-block__title, .header-3006d00a-4fa6-44cd-8067-e580e2d797a0 .nsw-m-title-block__subtitle {  }\n                         @media screen and (max-width: 991px) { .header-3006d00a-4fa6-44cd-8067-e580e2d797a0 .nsw-m-title-block__title, .header-3006d00a-4fa6-44cd-8067-e580e2d797a0 .nsw-m-title-block__subtitle {  } }<\/style><header class=\"nsw-header nsw-m-title-block  header-3006d00a-4fa6-44cd-8067-e580e2d797a0 -h2 -p1 -at0\"><span class=\"nsw-m-title-block__above-title \"><\/span><h2 class=\"nsw-m-title-block__title \">OUR COMPLEMENTARY SERVICES<\/h2><p class=\"nsw-m-title-block__subtitle \"><\/p><\/header><\/div>\n\n<div class=\"wp-block-sii-nsw-container container container-22b7806e-e718-4678-8f28-af8abaf27621\"><style type=\"text\/css\">.container-22b7806e-e718-4678-8f28-af8abaf27621 { margin-top:85px; }\n                         @media screen and (max-width: 991px) { .container-22b7806e-e718-4678-8f28-af8abaf27621 { margin-top:40px; } }<\/style><style>\n    .editor-styles-wrapper .nsw-o-plain-menu a:hover,\n    .editor-styles-wrapper .nsw-o-buttons-menu a:hover,\n    .editor-styles-wrapper .nsw-o-card-menu a:hover {\n        text-decoration: none;\n    }\n<\/style>\n\n                <div class=\"nsw-o-plain-menu 4-col\">\n    <div class=\"row\">\n                                <div class=\"col-lg-3 col-sm-3 col-6 nsw-o-plain-menu__column\">\n                <div class=\"nsw-o-plain-menu__item\">\n                                            <a href=\"https:\/\/sii.pl\/en\/what-we-offer\/agile-2\/safe\/\" class=\"nsw-o-plain-menu__link text-decoration-none d-flex flex-row align-items-baseline\">  <svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" viewBox=\"0 0 32 32\" id=\"angle-right\">\n    <title>angle-right<\/title>\n    <path d=\"M12.969 4.281l11 11 .688.719-.688.719-11 11-1.438-1.438L21.812 16 11.531 5.719z\"><\/path>\n  <\/svg><span>SAFe<\/span><\/a>\n                                    <\/div>\n            <\/div>\n                                            <div class=\"col-lg-3 col-sm-3 col-6 nsw-o-plain-menu__column\">\n                <div class=\"nsw-o-plain-menu__item\">\n                                            <a href=\"https:\/\/sii.pl\/en\/trainings\/\" class=\"nsw-o-plain-menu__link text-decoration-none d-flex flex-row align-items-baseline\">  <svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" viewBox=\"0 0 32 32\" id=\"angle-right\">\n    <title>angle-right<\/title>\n    <path d=\"M12.969 4.281l11 11 .688.719-.688.719-11 11-1.438-1.438L21.812 16 11.531 5.719z\"><\/path>\n  <\/svg><span>Trainings<\/span><\/a>\n                                    <\/div>\n            <\/div>\n                                            <div class=\"col-lg-3 col-sm-3 col-6 nsw-o-plain-menu__column\">\n                <div class=\"nsw-o-plain-menu__item\">\n                                            <a href=\"https:\/\/sii.pl\/en\/what-we-offer\/enterprise-platforms\/atlassian\/confluence\/\" class=\"nsw-o-plain-menu__link text-decoration-none d-flex flex-row align-items-baseline\">  <svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" viewBox=\"0 0 32 32\" id=\"angle-right\">\n    <title>angle-right<\/title>\n    <path d=\"M12.969 4.281l11 11 .688.719-.688.719-11 11-1.438-1.438L21.812 16 11.531 5.719z\"><\/path>\n  <\/svg><span>Confluence<\/span><\/a>\n                                    <\/div>\n            <\/div>\n                        <\/div>\n<\/div><\/div><\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":136,"featured_media":0,"parent":97945,"menu_order":0,"template":"views\/nsw-blank-page.blade.php","offer-category":[],"class_list":["post-125565","offering-page","type-offering-page","status-publish","hentry"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/sii.pl\/en\/wp-json\/wp\/v2\/offering-page\/125565"}],"collection":[{"href":"https:\/\/sii.pl\/en\/wp-json\/wp\/v2\/offering-page"}],"about":[{"href":"https:\/\/sii.pl\/en\/wp-json\/wp\/v2\/types\/offering-page"}],"author":[{"embeddable":true,"href":"https:\/\/sii.pl\/en\/wp-json\/wp\/v2\/users\/136"}],"up":[{"embeddable":true,"href":"https:\/\/sii.pl\/en\/wp-json\/wp\/v2\/offering-page\/97945"}],"wp:attachment":[{"href":"https:\/\/sii.pl\/en\/wp-json\/wp\/v2\/media?parent=125565"}],"wp:term":[{"taxonomy":"offer-category","embeddable":true,"href":"https:\/\/sii.pl\/en\/wp-json\/wp\/v2\/offer-category?post=125565"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}