{"id":133209,"date":"2025-11-25T11:03:44","date_gmt":"2025-11-25T11:03:44","guid":{"rendered":"https:\/\/sii.pl\/?post_type=offering-page&#038;p=133209"},"modified":"2025-11-26T10:16:26","modified_gmt":"2025-11-26T10:16:26","slug":"servicenow-configuration-management-database","status":"publish","type":"offering-page","link":"https:\/\/sii.pl\/en\/what-we-offer\/enterprise-platforms\/servicenow\/servicenow-configuration-management-database\/","title":{"rendered":"ServiceNow Configuration Management Database"},"content":{"rendered":"<div class=\"nsw-o-info-lead  -hidden-dark-overlay    js-mobile-trigger-button_1 \" >\n    <div class=\"nsw-o-info-lead__overlay\" style=\"position:relative;\">\n                    <div class=\"nsw-o-info-lead__background d-flex flex-column justify-content-center align-items-center\">\n                                    <img decoding=\"async\" src=\"https:\/\/sii.pl\/wp-content\/uploads\/2025\/11\/ServiceNow-CMDB_top_desktop.jpg\" alt=\"\" class=\"u-hidden-on-mobile-small\" data-no-lazy=\"1\">\n                    <img decoding=\"async\" src=\"https:\/\/sii.pl\/wp-content\/uploads\/2025\/11\/ServiceNow-CMDB_top_mobile.jpg\" alt=\"\" class=\"u-visible-on-mobile-small\" data-no-lazy=\"1\">\n                            <\/div>\n                        <div class=\"nsw-o-info-lead__content container -nsw-container d-flex  flex-column \">\n           <div class=\"nsw-o-info-lead__breadcrumbs u-hidden-on-mobile\">\n                                  <ul class=\"nsw-m-breadcrumbs d-flex align-items-center flex-wrap -invert\" itemscope=\"\" itemtype=\"https:\/\/schema.org\/BreadcrumbList\">\n        <li class=\"nsw-m-breadcrumbs__item\" itemprop=\"itemListElement\" itemscope=\"\" itemtype=\"https:\/\/schema.org\/ListItem\">\n        <a class=\" u-color-invert  \" itemprop=\"item\" href=\"https:\/\/sii.pl\/en\/\">\n            <span itemprop=\"name\" property=\"name\">Home<\/span>\n        <\/a>\n    <\/li>\n        <\/ul>                          <\/div>\n            <div class=\"nsw-o-info-lead__back-content u-hidden-on-desktop\">\n                                                            <a  href=\"https:\/\/sii.pl\/en\/what-we-offer\/enterprise-platforms\/servicenow\/\" class=\"nsw-a-button -link-invert -icon-left -icon-small u-hidden-on-desktop nsw-o-info-lead__back-btn\"   >\n            <span class=\"nsw-a-button__icon\">\n            <svg width=\"4\" height=\"7\" viewBox=\"0 0 4 7\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n    <path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M3.85355 6.35355C3.65829 6.54882 3.34171 6.54882 3.14645 6.35355L0.292893 3.5L3.14645 0.646447C3.34171 0.451184 3.65829 0.451184 3.85355 0.646447C4.04882 0.841709 4.04882 1.15829 3.85355 1.35355L1.70711 3.5L3.85355 5.64645C4.04882 5.84171 4.04882 6.15829 3.85355 6.35355Z\"\/>\n<\/svg>\n\n        <\/span>\n        <span>Sii x ServiceNow<\/span>\n    <\/a>\n                                                <\/div>\n            <div class=\"nsw-o-info-lead__row d-flex flex-column justify-content-between mt-auto\">\n                                                <div class=\"nsw-m-title-block -h2 -ph4 -invert\">\n                                <h1 class=\"nsw-m-title-block__title\">ServiceNow Configuration Management Database (CMDB)<\/h1>\n                        <p class=\"nsw-m-title-block__subtitle\">As a certified ServiceNow partner, we will help you establish a reliable, data-driven foundation for IT operations with the Configuration Management Database module. <\/p>\n    <\/div>\n\n                <div class=\"nsw-o-info-lead__controls-button\">\n                                                                                                                                                                        <a  href=\"#nswOfferFormBlock\" class=\"nsw-a-button  js-scroll-to-section\"    rel=\"nofollow\" >\n        <span>Get in touch<\/span>\n    <\/a>\n                                                                                                                        <\/div>\n\n            <\/div>\n                                            <\/div>\n    <\/div>\n<\/div><section class=\"wp-block-nsw-block-section nsw-section  section-fc55c0f5-8162-47fc-873e-d695d358a390\" id=\"\"><style type=\"text\/css\">.section-fc55c0f5-8162-47fc-873e-d695d358a390 { padding-top:120px;padding-bottom:80px;background:linear-gradient(152deg, rgba(245, 249, 254, 0) 35.51%, rgba(245, 249, 254, 0.48) 55.73%, rgba(245, 249, 254, 1) 78.08%); }\n     \t\t\t\t\t @media screen and (max-width: 991px) { .section-fc55c0f5-8162-47fc-873e-d695d358a390 { padding-top:30px;padding-bottom:30px; } }<\/style><div class=\"wp-block-sii-nsw-header container\"><style type=\"text\/css\">.header-eade40b8-7582-4e79-a1f5-c2e544eb36bf .nsw-m-title-block__title, .header-eade40b8-7582-4e79-a1f5-c2e544eb36bf .nsw-m-title-block__subtitle {  }\n                         @media screen and (max-width: 991px) { .header-eade40b8-7582-4e79-a1f5-c2e544eb36bf .nsw-m-title-block__title, .header-eade40b8-7582-4e79-a1f5-c2e544eb36bf .nsw-m-title-block__subtitle {  } }<\/style><header class=\"nsw-header nsw-m-title-block  header-eade40b8-7582-4e79-a1f5-c2e544eb36bf -h2 -ph3 \"><span class=\"nsw-m-title-block__above-title \"><\/span><h2 class=\"nsw-m-title-block__title \"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-nswc-gradient-color\">A SINGLE SOURCE OF TRUTH FOR YOUR IT LANDSCAPE&nbsp;<\/mark><\/h2><p class=\"nsw-m-title-block__subtitle \"><\/p><\/header><\/div>\n\n<div class=\"wp-block-sii-nsw-container container container-8a6874e2-db4d-47d6-80d9-d34ca5106f76\"><style type=\"text\/css\">.container-8a6874e2-db4d-47d6-80d9-d34ca5106f76 {  }\n                         @media screen and (max-width: 991px) { .container-8a6874e2-db4d-47d6-80d9-d34ca5106f76 {  } }<\/style><h2 class=\"wp-block-heading has-nsw-p-2-font-size\">At Sii Poland, we understand that a reliable Configuration Management Database (CMDB) is at the heart of efficient IT service management. We help organizations gain full visibility and control over their IT assets and relationships, empowering data-driven decisions, risk reduction, and operational excellence.&nbsp;<\/h2><\/div><\/section><section class=\"wp-block-nsw-block-section nsw-section  section-8d27419a-6833-42a8-8669-cc2e7fefba21\" id=\"\"><style type=\"text\/css\">.section-8d27419a-6833-42a8-8669-cc2e7fefba21 { padding-top:40px;padding-bottom:80px;background:linear-gradient(152deg, rgba(245, 249, 254, 0) 35.51%, rgba(245, 249, 254, 0.48) 55.73%, rgba(245, 249, 254, 1) 78.08%); }\n     \t\t\t\t\t @media screen and (max-width: 991px) { .section-8d27419a-6833-42a8-8669-cc2e7fefba21 { padding-top:24px;padding-bottom:2px; } }<\/style><div class=\"wp-block-sii-nsw-header container\"><style type=\"text\/css\">.header-0f026624-708a-4615-b092-dbdf5fb4c061 .nsw-m-title-block__title, .header-0f026624-708a-4615-b092-dbdf5fb4c061 .nsw-m-title-block__subtitle {  }\n                         @media screen and (max-width: 991px) { .header-0f026624-708a-4615-b092-dbdf5fb4c061 .nsw-m-title-block__title, .header-0f026624-708a-4615-b092-dbdf5fb4c061 .nsw-m-title-block__subtitle {  } }<\/style><header class=\"nsw-header nsw-m-title-block  header-0f026624-708a-4615-b092-dbdf5fb4c061 -h2 -ph3 -at0\"><span class=\"nsw-m-title-block__above-title \"><\/span><h2 class=\"nsw-m-title-block__title \"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-nswc-gradient-color\">ACHIEVE MORE WITH<\/mark> SII x SERVICENOW CMDB&nbsp;<\/h2><p class=\"nsw-m-title-block__subtitle \"><\/p><\/header><\/div>\n\n<div class=\"wp-block-sii-nsw-container container container-70df6d23-8738-49a9-bcb2-7e34a3f7b9c2\"><style type=\"text\/css\">.container-70df6d23-8738-49a9-bcb2-7e34a3f7b9c2 { margin-top:60px; }\n                         @media screen and (max-width: 991px) { .container-70df6d23-8738-49a9-bcb2-7e34a3f7b9c2 { margin-top:20px; } }<\/style><h2 class=\"wp-block-heading mb-3 has-nsw-h-3-font-size\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-nswc-gradient-color\">Comprehensive visibility and control&nbsp;<\/mark><\/h2>\n\n<p>Sii experts implement and tailor ServiceNow CMDB to give you a centralized view of all Configuration Items (CIs) in your environment \u2013 from hardware and software to services, documentation, and personnel. By mapping relationships and dependencies between assets, we help you instantly assess the impact of changes, reduce incidents, and improve governance for faster, more reliable operations.&nbsp;<\/p>\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h2 class=\"wp-block-heading mb-3 has-nsw-h-3-font-size\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-nswc-gradient-color\">Improved service delivery and operational stability&nbsp;<\/mark><\/h2>\n\n<p>With an accurate and well-maintained CMDB, you can accelerate incident, problem, and change management. Sii ensures seamless integration of CMDB data across ITSM processes, enabling teams to identify root causes, evaluate risks, and plan changes without service disruption. This alignment translates into faster recovery times and stable, predictable operations.&nbsp;<\/p>\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h2 class=\"wp-block-heading mb-3 has-nsw-h-3-font-size\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-nswc-gradient-color\">Reduced risk and stronger resilience&nbsp;<\/mark><\/h2>\n\n<p>At Sii, we help organizations minimize outages and security vulnerabilities by mapping dependencies between Configuration Items and assessing the potential impact of every change. With a well-structured ServiceNow CMDB, your teams gain early insight into vulnerabilities, preventing cascading failures and maintaining stable, secure IT operations.&nbsp;<\/p>\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h2 class=\"wp-block-heading mb-3 has-nsw-h-3-font-size\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-nswc-gradient-color\">Optimized costs and smarter asset management&nbsp;<\/mark><\/h2>\n\n<p>Sii experts configure ServiceNow CMDB to improve asset visibility and utilization, reducing software license waste and avoiding unplanned purchases. Accurate configuration data supports informed investment decisions, helping you optimize technology spend and focus on your budget where it drives measurable value.&nbsp;<\/p>\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h2 class=\"wp-block-heading mb-3 has-nsw-h-3-font-size\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-nswc-gradient-color\">Increased agility and faster innovation&nbsp;<\/mark><\/h2>\n\n<p>With a clear view of your IT environment, Sii enables faster and more efficient rollout of new services and applications. By connecting CMDB data with ITSM processes, we help you plan, test, and deploy changes with confidence \u2013 so your organization stays adaptive, competitive, and ready for what\u2019s next.&nbsp;<\/p><\/div><\/section><section class=\"wp-block-nsw-block-section nsw-section  section-07538535-e3af-49d6-98d6-c5530aa45045\" id=\"\"><style type=\"text\/css\">.section-07538535-e3af-49d6-98d6-c5530aa45045 { padding-top:80px;padding-bottom:300px;background:#ffffff;background-image:url(https:\/\/sii.pl\/wp-content\/uploads\/2025\/11\/CMDB.jpg);background-repeat:no-repeat;background-size:cover; }\n     \t\t\t\t\t @media screen and (max-width: 991px) { .section-07538535-e3af-49d6-98d6-c5530aa45045 { padding-top:30px;padding-bottom:30px; } }<\/style><div class=\"wp-block-sii-nsw-container container container-fa423528-3fab-43d0-9dd5-228afdd253fe\"><style type=\"text\/css\">.container-fa423528-3fab-43d0-9dd5-228afdd253fe {  }\n                         @media screen and (max-width: 991px) { .container-fa423528-3fab-43d0-9dd5-228afdd253fe {  } }<\/style><div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-1 wp-block-columns-is-layout-flex\"><div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:70%\"><h4 class=\"wp-block-heading has-nswc-natural-100-color has-text-color has-link-color has-nsw-h-2-font-size wp-elements-aabf64f4629263f2b9b408c5b8088b06\">OUR SERVICENOW CMDB SERVICES&nbsp;<\/h4>\n\n<p><\/p>\n\n<h2 class=\"wp-block-heading has-nswc-natural-100-color has-text-color has-link-color has-nsw-h-4-font-size wp-elements-960a5b11f6c5eb1046c664e1cc74e091\">Sii Poland delivers end-to-end CMDB support, covering:&nbsp;<\/h2>\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<ul class=\"wp-block-list has-nswc-natural-100-color has-text-color has-link-color wp-elements-cf60fbee62b7f5d4e2e1d76e391b68ea\"><li class=\"has-nsw-h-4-font-size\">CMDB implementation and configuration aligned with ITIL\/ITSM standards&nbsp;<\/li>\n\n<li class=\"has-nsw-h-4-font-size\">Data migration and reconciliation from multiple sources to ensure accuracy&nbsp;<\/li>\n\n<li class=\"has-nsw-h-4-font-size\">CMDB health checks and optimization for continuous improvement&nbsp;<\/li>\n\n<li class=\"has-nsw-h-4-font-size\">Custom CMDB extensions and integrations to fit specific business needs&nbsp;<\/li><\/ul>\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button is-style-nsw-outline-invert-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"#nswOfferFormBlock\" rel=\"nofollow\" >Schedule a meeting<\/a><\/div><\/div><\/div>\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div><\/div>\n\n<p class=\"has-nsw-p-5-font-size\"><\/p>\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<p><\/p><\/div><\/section><section class=\"wp-block-nsw-block-section nsw-section  section-162987a2-2c79-4200-99fd-91e5edb5d449\" id=\"\"><style type=\"text\/css\">.section-162987a2-2c79-4200-99fd-91e5edb5d449 { padding-top:70px;padding-bottom:80px; }\n     \t\t\t\t\t @media screen and (max-width: 991px) { .section-162987a2-2c79-4200-99fd-91e5edb5d449 { padding-top:24px;padding-bottom:3px; } }<\/style><div class=\"wp-block-sii-nsw-header container\"><style type=\"text\/css\">.header-e894b6fd-8207-46c5-8b94-782723fc8963 .nsw-m-title-block__title, .header-e894b6fd-8207-46c5-8b94-782723fc8963 .nsw-m-title-block__subtitle {  }\n                         @media screen and (max-width: 991px) { .header-e894b6fd-8207-46c5-8b94-782723fc8963 .nsw-m-title-block__title, .header-e894b6fd-8207-46c5-8b94-782723fc8963 .nsw-m-title-block__subtitle {  } }<\/style><header class=\"nsw-header nsw-m-title-block  header-e894b6fd-8207-46c5-8b94-782723fc8963 -h2 -ph3 -at0\"><span class=\"nsw-m-title-block__above-title \"><\/span><h2 class=\"nsw-m-title-block__title \"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-nswc-gradient-color\">WHY PARTNER WITH SII<\/mark> FOR SERVICENOW CMDB&nbsp;<\/h2><p class=\"nsw-m-title-block__subtitle \"><\/p><\/header><\/div>\n\n<div class=\"wp-block-sii-nsw-container nsw__asymetric-container container-daf27d8e-dd41-4e23-bd11-745b2c9af7d3\"><style type=\"text\/css\">.container-daf27d8e-dd41-4e23-bd11-745b2c9af7d3 { margin-top:60px; }\n                         @media screen and (max-width: 991px) { .container-daf27d8e-dd41-4e23-bd11-745b2c9af7d3 { margin-top:30px; } }<\/style><div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-2 wp-block-columns-is-layout-flex\"><div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><h2 class=\"wp-block-heading mb-3 has-nsw-h-3-font-size\">Certified ServiceNow partner&nbsp;<\/h2>\n\n<p>As a certified ServiceNow Partner with over 60 specialists, Sii combines technical excellence with proven experience in designing, implementing, and managing CMDB solutions for enterprise clients across industries. Our consultants bring deep platform knowledge, supported by access to ServiceNow resources and best practices, ensuring every project delivers measurable business value.&nbsp;<\/p>\n\n<h2 class=\"wp-block-heading mb-3 has-nsw-h-3-font-size\">End-to-end support&nbsp;<\/h2>\n\n<p>From initial assessment and design to configuration, data migration, and long-term optimization, Sii oversees the entire CMDB lifecycle. We apply a structured, proven methodology aligned with ITIL and ITSM standards to guarantee seamless delivery, consistent data quality, and ongoing improvement. Our comprehensive approach ensures your CMDB evolves together with your organization\u2019s needs.&nbsp;<\/p>\n\n<h2 class=\"wp-block-heading mb-3 has-nsw-h-3-font-size\">Custom solutions&nbsp;<\/h2>\n\n<p>Sii develops tailored CMDB extensions and integrations to match each client\u2019s infrastructure and governance model. Working closely with stakeholders, we ensure that every solution directly supports your strategic objectives and drives tangible results. Our commitment to quality means you receive a reliable, high-performing CMDB that strengthens IT visibility and decision-making across the enterprise.&nbsp;<\/p><\/div>\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:4%\"><\/div>\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"823\" height=\"516\" src=\"https:\/\/sii.pl\/wp-content\/uploads\/2025\/11\/ServiceNow-CMDB_whyPartner.jpg\" alt=\"\" class=\"wp-image-133205\" style=\"object-fit:cover\" srcset=\"https:\/\/sii.pl\/wp-content\/uploads\/2025\/11\/ServiceNow-CMDB_whyPartner.jpg 823w, https:\/\/sii.pl\/wp-content\/uploads\/2025\/11\/ServiceNow-CMDB_whyPartner-400x251.jpg 400w, https:\/\/sii.pl\/wp-content\/uploads\/2025\/11\/ServiceNow-CMDB_whyPartner-768x482.jpg 768w, https:\/\/sii.pl\/wp-content\/uploads\/2025\/11\/ServiceNow-CMDB_whyPartner-600x376.jpg 600w\" sizes=\"(max-width: 823px) 100vw, 823px\" \/><\/figure><\/div><\/div><\/div><\/section><section class=\"wp-block-nsw-block-section nsw-section  section-fa97a6a8-c3c9-4be1-9223-8eeb49401571\" id=\"\"><style type=\"text\/css\">.section-fa97a6a8-c3c9-4be1-9223-8eeb49401571 { padding-top:68px;padding-bottom:72px;background:#F5F9FE; }\n     \t\t\t\t\t @media screen and (max-width: 991px) { .section-fa97a6a8-c3c9-4be1-9223-8eeb49401571 { padding-top:25px;padding-bottom:16px; } }<\/style><div class=\"wp-block-sii-nsw-header container\"><style type=\"text\/css\">.header-a68fd988-2a34-49c2-a2cc-67b8bbe650b1 .nsw-m-title-block__title, .header-a68fd988-2a34-49c2-a2cc-67b8bbe650b1 .nsw-m-title-block__subtitle {  }\n                         @media screen and (max-width: 991px) { .header-a68fd988-2a34-49c2-a2cc-67b8bbe650b1 .nsw-m-title-block__title, .header-a68fd988-2a34-49c2-a2cc-67b8bbe650b1 .nsw-m-title-block__subtitle {  } }<\/style><header class=\"nsw-header nsw-m-title-block  header-a68fd988-2a34-49c2-a2cc-67b8bbe650b1 -h2 -uppercase -p1 -at0\"><span class=\"nsw-m-title-block__above-title \"><\/span><h2 class=\"nsw-m-title-block__title \"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-nswc-gradient-color\">SERVICENOW <\/mark>CASE STUDIES<\/h2><p class=\"nsw-m-title-block__subtitle \"><\/p><\/header><\/div>\n\n<div class=\"wp-block-sii-nsw-container container container-68b04d22-fcbc-46aa-8531-af8f7457e9ab\"><style type=\"text\/css\">.container-68b04d22-fcbc-46aa-8531-af8f7457e9ab { margin-top:90px; }\n                         @media screen and (max-width: 991px) { .container-68b04d22-fcbc-46aa-8531-af8f7457e9ab { margin-top:20px; } }<\/style><div class=\"nsw-o-cards-extender\">\n    <div class=\"nsw-o-slider nsw-o-slider__big  js-slider js-slider-fade-on-desktop js-slider-center js-slider-sync_1777997947040  -visibleArrowsOnMobile\">\n        <div class=\"nsw-o-slider__navigation  u-hidden-on-desktop\">\n            <button  class=\"nsw-a-icon-button -transparent nsw-o-slider__prev  u-hidden-on-desktop js-slide-prev\" >\n    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 32 32\"><path d=\"M 19.03125 4.28125 L 8.03125 15.28125 L 7.34375 16 L 8.03125 16.71875 L 19.03125 27.71875 L 20.46875 26.28125 L 10.1875 16 L 20.46875 5.71875 Z\"\/><\/svg>\n\n    <\/button>\n            <button  class=\"nsw-a-icon-button -transparent nsw-o-slider__next  u-hidden-on-desktop js-slide-next\" >\n      <svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" viewBox=\"0 0 32 32\" id=\"angle-right\">\n    <title>angle-right<\/title>\n    <path d=\"M12.969 4.281l11 11 .688.719-.688.719-11 11-1.438-1.438L21.812 16 11.531 5.719z\"><\/path>\n  <\/svg>\n\n    <\/button>\n        <\/div>\n        <div class=\"nsw-o-slider__box \">\n            <div class=\"nsw-o-slider__content js-carousel-movies-large js-carousel \">\n                                                            <div class=\"nsw-o-slider__content__item  big-slide d-flex flex-column flex-lg-row\">\n                            <div class=\"cnt\">\n                                                                    <div class=\"logo\">\n                                        <img decoding=\"async\" src=\"https:\/\/sii.pl\/wp-content\/uploads\/2024\/12\/Vestas_logo.png\" alt=\"5x faster ticket resolution for a global renewable energy giant\u00a0\" \/>\n                                    <\/div>\n                                                                                                     <h3 class=\"title\">5x faster ticket resolution for a global renewable energy giant\u00a0<\/h3>\n                                                                                                    <div class=\"desc\">\n                                        Our client, with 30 000 employees worldwide, leads the mission to transform the global energy system. We modernized the ServiceNow platform, refined incident management processes, and eradicated recurring SAP and password headaches. The outcome? A fivefold increase in resolution speed, greater user satisfaction, and minimized downtime \u2013 all for the continuous availability of critical services vital for driving sustainable energy projects around the globe. \n                                    <\/div>\n                                                                                                <ul class=\"chips\">\n                                                                <\/ul>\n                            <\/div>\n                            <div class=\"img-box\">\n                                                                    <img decoding=\"async\" src=\"https:\/\/sii.pl\/wp-content\/uploads\/2024\/12\/Vestas_graphic.jpg\" alt=\"5x faster ticket resolution for a global renewable energy giant\u00a0\" \/>\n                                                                                            <\/div>\n                        <\/div>\n                                                                                <div class=\"nsw-o-slider__content__item  big-slide d-flex flex-column flex-lg-row\">\n                            <div class=\"cnt\">\n                                                                    <div class=\"logo\">\n                                        <img decoding=\"async\" src=\"https:\/\/sii.pl\/wp-content\/uploads\/2024\/07\/CSL_Vifor.png\" alt=\"Improved managed services in a GxP-compliant pharmaceutical firm\" \/>\n                                    <\/div>\n                                                                                                     <h3 class=\"title\">Improved managed services in a GxP-compliant pharmaceutical firm<\/h3>\n                                                                                                    <div class=\"desc\">\n                                        Operating in over 100 countries, our client specializes in iron deficiency therapies and meets rigorous GxP standards. We took the reins of ServiceNow support, smoothly aligning the platform with regulatory requirements while optimizing ticket management and automating workflows. The result was lower support costs, faster response times, and full compliance \u2013 a vital combination in a global healthcare setting focused on quality and patient safety. \n                                    <\/div>\n                                                                                                <ul class=\"chips\">\n                                                                <\/ul>\n                            <\/div>\n                            <div class=\"img-box\">\n                                                                    <img decoding=\"async\" src=\"https:\/\/sii.pl\/wp-content\/uploads\/2024\/07\/Vifor_graphic.jpg\" alt=\"Improved managed services in a GxP-compliant pharmaceutical firm\" \/>\n                                                                                            <\/div>\n                        <\/div>\n                                                                                <div class=\"nsw-o-slider__content__item  big-slide d-flex flex-column flex-lg-row\">\n                            <div class=\"cnt\">\n                                                                    <div class=\"logo\">\n                                        <img decoding=\"async\" src=\"https:\/\/sii.pl\/wp-content\/uploads\/2024\/07\/LEM_logo.png\" alt=\"Ooptimized ServiceNow in the precision manufacturing industry\" \/>\n                                    <\/div>\n                                                                                                     <h3 class=\"title\">Ooptimized ServiceNow in the precision manufacturing industry<\/h3>\n                                                                                                    <div class=\"desc\">\n                                        Spanning 1 800 employees in 17 countries, our Swiss-based client is at the cutting edge of renewable energy, mobility, automation, and digitization. We took care of the ServiceNow platform by conducting a thorough audit, upgrading ticket automation, and establishing a continuous improvement plan. These changes boosted system stability and workflows, as well as provide a flexible configuration ready to adapt to clients\u2019 growing business demands around the globe. \n                                    <\/div>\n                                                                                                <ul class=\"chips\">\n                                                                <\/ul>\n                            <\/div>\n                            <div class=\"img-box\">\n                                                                    <img decoding=\"async\" src=\"https:\/\/sii.pl\/wp-content\/uploads\/2024\/07\/LEM_graphic.jpg\" alt=\"Ooptimized ServiceNow in the precision manufacturing industry\" \/>\n                                                                                            <\/div>\n                        <\/div>\n                                                                                <div class=\"nsw-o-slider__content__item  big-slide d-flex flex-column flex-lg-row\">\n                            <div class=\"cnt\">\n                                                                    <div class=\"logo\">\n                                        <img decoding=\"async\" src=\"https:\/\/sii.pl\/wp-content\/uploads\/2024\/12\/Sysmex_logo-1.png\" alt=\"Boosted performance &amp; UX for a leading diagnostics company\u2019s ServiceNow platform\u00a0\" \/>\n                                    <\/div>\n                                                                                                     <h3 class=\"title\">Boosted performance &amp; UX for a leading diagnostics company\u2019s ServiceNow platform\u00a0<\/h3>\n                                                                                                    <div class=\"desc\">\n                                        Serving healthcare providers globally, our client required a more stable, user-friendly ServiceNow environment. We conducted an in-depth audit and processed overhauled, recalibrated incident management \u2013 introducing an Employee Center with personalized alerts. With improved system stability, reduced operational costs, and an intuitive interface, the client\u2019s IT services are now primed for ongoing growth in the fast-paced world of medical diagnostics. \n                                    <\/div>\n                                                                                                <ul class=\"chips\">\n                                                                <\/ul>\n                            <\/div>\n                            <div class=\"img-box\">\n                                                                    <img decoding=\"async\" src=\"https:\/\/sii.pl\/wp-content\/uploads\/2024\/12\/Sysmex_graphic-1.jpg\" alt=\"Boosted performance &amp; UX for a leading diagnostics company\u2019s ServiceNow platform\u00a0\" \/>\n                                                                                            <\/div>\n                        <\/div>\n                                                                                <div class=\"nsw-o-slider__content__item  big-slide d-flex flex-column flex-lg-row\">\n                            <div class=\"cnt\">\n                                                                    <div class=\"logo\">\n                                        <img decoding=\"async\" src=\"https:\/\/sii.pl\/wp-content\/uploads\/2024\/07\/Budimex_EN.png\" alt=\"Improved IT service management for a Polish construction leader   \" \/>\n                                    <\/div>\n                                                                                                     <h3 class=\"title\">Improved IT service management for a Polish construction leader   <\/h3>\n                                                                                                    <div class=\"desc\">\n                                        With over 7 000 employees and more than 200 contracts annually in Poland and abroad, the leading construction market player sought faster, more reliable IT services. We deployed ServiceNow ITSM to automate incident handling, introduce self-service modules, and engage virtual agents \u2013 all while delivering clearer oversight of a large-scale IT environment. The result? Accelerated response times, improved project management, and heightened user satisfaction across a complex, ever-growing portfolio of construction projects. \n                                    <\/div>\n                                                                                                <ul class=\"chips\">\n                                                                <\/ul>\n                            <\/div>\n                            <div class=\"img-box\">\n                                                                    <img decoding=\"async\" src=\"https:\/\/sii.pl\/wp-content\/uploads\/2024\/07\/Budimex_graphic.jpg\" alt=\"Improved IT service management for a Polish construction leader   \" \/>\n                                                                                            <\/div>\n                        <\/div>\n                                                                                <div class=\"nsw-o-slider__content__item  big-slide d-flex flex-column flex-lg-row\">\n                            <div class=\"cnt\">\n                                                                    <div class=\"logo\">\n                                        <img decoding=\"async\" src=\"https:\/\/sii.pl\/wp-content\/uploads\/2024\/07\/ARLA_FOODS_EN.png\" alt=\"Better Azure resource management for a Scandinavian dairy leader\" \/>\n                                    <\/div>\n                                                                                                     <h3 class=\"title\">Better Azure resource management for a Scandinavian dairy leader<\/h3>\n                                                                                                    <div class=\"desc\">\n                                        Employing 18 000 people and working with 8 500 suppliers across Denmark, Sweden, and Germany, our client needed a better way to manage and optimize its Azure resources. We introduced a dedicated Azure service catalog, integrated financial tools, and speed up ticket handling. The improved processes reduced IT involvement by automating resource provisioning and budget controls.  \n                                    <\/div>\n                                                                                                <ul class=\"chips\">\n                                                                <\/ul>\n                            <\/div>\n                            <div class=\"img-box\">\n                                                                    <img decoding=\"async\" src=\"https:\/\/sii.pl\/wp-content\/uploads\/2024\/07\/ARLA_FOODS_graphic.jpg\" alt=\"Better Azure resource management for a Scandinavian dairy leader\" \/>\n                                                                                            <\/div>\n                        <\/div>\n                                                <\/div>\n        <\/div>\n    <\/div>\n\n    <div class=\"nsw-o-slider nsw-o-slider__small  js-slider  js-slider-sync_1777997947040 js-slider-revert-first js-focusNextOnSelect js-slider-custom-dots   u-hidden-on-mobile\">\n        <div class=\"nsw-o-slider__box\">\n            <div class=\"nsw-o-slider__content js-carousel-movies-small js-carousel\">\n                                                            <div  class=\"sii-o-slider__content__item  small-slide u-background-color-invert\">\n                                                            <div class=\"logo\">\n                                    <img decoding=\"async\" src=\"https:\/\/sii.pl\/wp-content\/uploads\/2024\/12\/Vestas_logo.png\" alt=\"5x faster ticket resolution for a global renewable energy giant\u00a0\" \/>\n                                <\/div>\n                                                                    <div class=\"desc\">\n                                        5x faster ticket resolution for a global renewable energy giant\u00a0\n                                    <\/div>\n                                                                                    <\/div>\n                                                                                <div  class=\"sii-o-slider__content__item  small-slide u-background-color-invert\">\n                                                            <div class=\"logo\">\n                                    <img decoding=\"async\" src=\"https:\/\/sii.pl\/wp-content\/uploads\/2024\/07\/CSL_Vifor.png\" alt=\"Improved managed services in a GxP-compliant pharmaceutical firm\" \/>\n                                <\/div>\n                                                                    <div class=\"desc\">\n                                        Improved managed services in a GxP-compliant pharmaceutical firm\n                                    <\/div>\n                                                                                    <\/div>\n                                                                                <div  class=\"sii-o-slider__content__item  small-slide u-background-color-invert\">\n                                                            <div class=\"logo\">\n                                    <img decoding=\"async\" src=\"https:\/\/sii.pl\/wp-content\/uploads\/2024\/07\/LEM_logo.png\" alt=\"Ooptimized ServiceNow in the precision manufacturing industry\" \/>\n                                <\/div>\n                                                                    <div class=\"desc\">\n                                        Ooptimized ServiceNow in the precision manufacturing industry\n                                    <\/div>\n                                                                                    <\/div>\n                                                                                <div  class=\"sii-o-slider__content__item  small-slide u-background-color-invert\">\n                                                            <div class=\"logo\">\n                                    <img decoding=\"async\" src=\"https:\/\/sii.pl\/wp-content\/uploads\/2024\/12\/Sysmex_logo-1.png\" alt=\"Boosted performance &amp; UX for a leading diagnostics company\u2019s ServiceNow platform\u00a0\" \/>\n                                <\/div>\n                                                                    <div class=\"desc\">\n                                        Boosted performance &amp; UX for a leading diagnostics company\u2019s ServiceNow platform\u00a0\n                                    <\/div>\n                                                                                    <\/div>\n                                                                                <div  class=\"sii-o-slider__content__item  small-slide u-background-color-invert\">\n                                                            <div class=\"logo\">\n                                    <img decoding=\"async\" src=\"https:\/\/sii.pl\/wp-content\/uploads\/2024\/07\/Budimex_EN.png\" alt=\"Improved IT service management for a Polish construction leader   \" \/>\n                                <\/div>\n                                                                    <div class=\"desc\">\n                                        Improved IT service management for a Polish construction leader   \n                                    <\/div>\n                                                                                    <\/div>\n                                                                                <div  class=\"sii-o-slider__content__item  small-slide u-background-color-invert\">\n                                                            <div class=\"logo\">\n                                    <img decoding=\"async\" src=\"https:\/\/sii.pl\/wp-content\/uploads\/2024\/07\/ARLA_FOODS_EN.png\" alt=\"Better Azure resource management for a Scandinavian dairy leader\" \/>\n                                <\/div>\n                                                                    <div class=\"desc\">\n                                        Better Azure resource management for a Scandinavian dairy leader\n                                    <\/div>\n                                                                                    <\/div>\n                                                <\/div>\n        <\/div>\n    <\/div>\n\n<\/div>\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer u-hidden-on-mobile\"><\/div>\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer u-hidden-on-desktop\"><\/div>\n\n<div class=\"wp-block-buttons u-hidden-on-mobile is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button is-style-nsw-outline-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/sii.pl\/en\/case-studies\/\">See all case studies<\/a><\/div><\/div>\n\n<div class=\"wp-block-buttons u-hidden-on-desktop is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-3 wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button is-style-nsw-outline-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/sii.pl\/en\/case-studies\/\">See all case studies<\/a><\/div><\/div><\/div><\/section><section class=\"wp-block-nsw-block-section nsw-section  section-df6f029d-9698-469e-865a-3aa028dd070b\" id=\"\"><style type=\"text\/css\">.section-df6f029d-9698-469e-865a-3aa028dd070b { padding-top:40px;padding-bottom:80px; }\n     \t\t\t\t\t @media screen and (max-width: 991px) { .section-df6f029d-9698-469e-865a-3aa028dd070b { padding-top:24px;padding-bottom:0px; } }<\/style><div class=\"wp-block-sii-nsw-header container\"><style type=\"text\/css\">.header-92a5d7b2-7c50-4056-9d55-37286d35b150 .nsw-m-title-block__title, .header-92a5d7b2-7c50-4056-9d55-37286d35b150 .nsw-m-title-block__subtitle {  }\n                         @media screen and (max-width: 991px) { .header-92a5d7b2-7c50-4056-9d55-37286d35b150 .nsw-m-title-block__title, .header-92a5d7b2-7c50-4056-9d55-37286d35b150 .nsw-m-title-block__subtitle {  } }<\/style><header class=\"nsw-header nsw-m-title-block  header-92a5d7b2-7c50-4056-9d55-37286d35b150 -h2 -uppercase -p1 -at0\"><span class=\"nsw-m-title-block__above-title \"><\/span><h2 class=\"nsw-m-title-block__title \">Servicenow <mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-nswc-gradient-color\">NEWS &amp; PROJECTS<\/mark><\/h2><p class=\"nsw-m-title-block__subtitle \"><\/p><\/header><\/div>\n\n<div class=\"wp-block-sii-nsw-container container container-a26e53ce-33cd-4dbd-b736-6a1ad015c358\"><style type=\"text\/css\">.container-a26e53ce-33cd-4dbd-b736-6a1ad015c358 { margin-top:56px; }\n                         @media screen and (max-width: 991px) { .container-a26e53ce-33cd-4dbd-b736-6a1ad015c358 { margin-top:20px; } }<\/style><style>\n    .editor-styles-wrapper .nsw-o-insight-grid .nsw-o-slider__content .nsw-o-insight-grid__slide{\n        display: none!important;\n    }\n    .editor-styles-wrapper .nsw-o-insight-grid .nsw-o-slider__content .nsw-o-insight-grid__slide:first-child{\n        display: flex!important;\n    }\n<\/style>\n\n    <div class=\"nsw-o-insight-grid\">\n    <div class=\"nsw-o-slider  js-slider js-slider-center js-slider-show_1 js-slider-custom-dots js-slider-custom-dots-append u-hidden-on-mobile\">\n        <div class=\"nsw-o-slider__navigation \">\n            <button  class=\"nsw-a-icon-button -transparent nsw-o-slider__prev js-slide-prev\" >\n    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 32 32\"><path d=\"M 19.03125 4.28125 L 8.03125 15.28125 L 7.34375 16 L 8.03125 16.71875 L 19.03125 27.71875 L 20.46875 26.28125 L 10.1875 16 L 20.46875 5.71875 Z\"\/><\/svg>\n\n    <\/button>\n            <button  class=\"nsw-a-icon-button -transparent nsw-o-slider__next js-slide-next\" >\n      <svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" viewBox=\"0 0 32 32\" id=\"angle-right\">\n    <title>angle-right<\/title>\n    <path d=\"M12.969 4.281l11 11 .688.719-.688.719-11 11-1.438-1.438L21.812 16 11.531 5.719z\"><\/path>\n  <\/svg>\n\n    <\/button>\n        <\/div>\n        <div class=\"nsw-o-slider__box\">\n            <div class=\"nsw-o-slider__content  js-carousel\">\n                                                       <div class=\"sii-o-slider__content__item  nsw-o-insight-grid__slide  d-flex flex-column flex-lg-row\">\n                       <div class=\"nsw-o-insight-grid__col-big d-flex\">\n                           <div class=\"nsw-o-insight-grid__card\">\n    <img decoding=\"async\" src=\"https:\/\/sii.pl\/wp-content\/uploads\/2026\/03\/1920x740_PRESS-ROOM-ARTICLE-ServiceNow-w-Nordykach-1.jpg\" alt=\"Strategic ServiceNow\u00a0growth.\u00a0Sii\u00a0Poland\u00a0extends\u00a0full-scale\u00a0partnership to the Nordic\u00a0region\u00a0\" \/>\n     <div class=\"desc\">\n          <h3  class=\"u-color-invert\">Strategic ServiceNow\u00a0growth.\u00a0Sii\u00a0Poland\u00a0extends\u00a0full-scale\u00a0partnership to the Nordic\u00a0region\u00a0<\/h3>\n          <a href=\"https:\/\/sii.pl\/en\/news-feed\/strategic-servicenow-growth-sii-poland-extends-full-scale-partnership-to-the-nordic-region\/\" class=\"u-color-invert \">Read more<\/a>\n     <\/div>\n<\/div>\n                       <\/div>\n                                           \n                        \n                                                                                                             <div class=\"nsw-o-insight-grid__col-small d-flex flex-column\">\n                        \n                                                        <div class=\"nsw-o-insight-grid__card\">\n    <img decoding=\"async\" src=\"https:\/\/sii.pl\/blog\/wp-content\/uploads\/2026\/01\/Call-center.jpg\" alt=\"ServiceNow and SLA\" \/>\n     <div class=\"desc\">\n          <h3  class=\"u-color-invert\">ServiceNow and SLA<\/h3>\n          <a href=\"https:\/\/sii.pl\/blog\/en\/servicenow-and-sla\/\" class=\"u-color-invert \">Read more<\/a>\n     <\/div>\n<\/div>\n                         \n                                                                                     \n                                                        <div class=\"nsw-o-insight-grid__card\">\n    <img decoding=\"async\" src=\"https:\/\/sii.pl\/wp-content\/uploads\/2024\/07\/pressroom_1920x840-1.png\" alt=\"Expanding beyond Europe. Learn more about Sii Poland&amp;#8217;s global partnership with ServiceNow\u00a0\" \/>\n     <div class=\"desc\">\n          <h3  class=\"u-color-invert\">Expanding beyond Europe. Learn more about Sii Poland&#8217;s global partnership with ServiceNow\u00a0<\/h3>\n          <a href=\"https:\/\/sii.pl\/en\/news-feed\/expanding-beyond-europe-learn-more-about-sii-polands-global-partnership-with-servicenow\/\" class=\"u-color-invert \">Read more<\/a>\n     <\/div>\n<\/div>\n                         \n                                                 <\/div><\/div>\n                                                                               <div class=\"sii-o-slider__content__item  nsw-o-insight-grid__slide  d-flex flex-column flex-lg-row\">\n                       <div class=\"nsw-o-insight-grid__col-big d-flex\">\n                           <div class=\"nsw-o-insight-grid__card\">\n    <img decoding=\"async\" src=\"https:\/\/sii.pl\/blog\/wp-content\/uploads\/2025\/10\/ServiceNow-update.jpg\" alt=\"Selected aspects of the Now Assist solution \u2013 why is it worth your attention?\" \/>\n     <div class=\"desc\">\n          <h3  class=\"u-color-invert\">Selected aspects of the Now Assist solution \u2013 why is it worth your attention?<\/h3>\n          <a href=\"https:\/\/sii.pl\/blog\/en\/selected-aspects-of-the-now-assist-solution-why-is-it-worth-your-attention\/\" class=\"u-color-invert \">Read more<\/a>\n     <\/div>\n<\/div>\n                       <\/div>\n                                           \n                        \n                                                                                                             <div class=\"nsw-o-insight-grid__col-small d-flex flex-column\">\n                        \n                                                        <div class=\"nsw-o-insight-grid__card\">\n    <img decoding=\"async\" src=\"https:\/\/sii.pl\/wp-content\/uploads\/2022\/03\/cover-standard-charted.jpg\" alt=\"Can relocation during lockdown be successful? Check how Sii Poland took up the challenge and moved the international bank to a new headquarters\" \/>\n     <div class=\"desc\">\n          <h3  class=\"u-color-invert\">Can relocation during lockdown be successful? Check how Sii Poland took up the challenge and moved the international bank to a new headquarters<\/h3>\n          <a href=\"https:\/\/sii.pl\/en\/news-feed\/can-relocation-during-lockdown-be-successful-check-how-sii-poland-took-up-the-challenge-and-moved-the-international-bank-to-a-new-headquarters\/\" class=\"u-color-invert \">Read more<\/a>\n     <\/div>\n<\/div>\n                         \n                                                                                     \n                                                        <div class=\"nsw-o-insight-grid__card\">\n    <img decoding=\"async\" src=\"https:\/\/sii.pl\/blog\/wp-content\/uploads\/2025\/07\/Team-7.jpg\" alt=\"Understanding the Now Create framework: Structure, advantages, and common pitfalls\" \/>\n     <div class=\"desc\">\n          <h3  class=\"u-color-invert\">Understanding the Now Create framework: Structure, advantages, and common pitfalls<\/h3>\n          <a href=\"https:\/\/sii.pl\/blog\/en\/understanding-the-now-create-framework-structure-advantages-and-common-pitfalls\/\" class=\"u-color-invert \">Read more<\/a>\n     <\/div>\n<\/div>\n                         \n                                                 <\/div><\/div>\n                                        \n                \n            <\/div>\n\n            <div class=\"nsw-o-slider__dots js-slider-custom-dots-append-container \">\n            <\/div>\n\n        <\/div>\n    <\/div>\n\n    <div class=\"nsw-o-slider nsw-o-insight-grid__slider-mobile  js-slider js-slider-center js-slider-show-mobile_2 -visibleArrowsOnMobile u-hidden-on-desktop\">\n        <div class=\"nsw-o-slider__navigation  u-hidden-on-desktop\">\n            <button  class=\"nsw-a-icon-button -transparent nsw-o-slider__prev  u-hidden-on-desktop js-slide-prev\" >\n    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 32 32\"><path d=\"M 19.03125 4.28125 L 8.03125 15.28125 L 7.34375 16 L 8.03125 16.71875 L 19.03125 27.71875 L 20.46875 26.28125 L 10.1875 16 L 20.46875 5.71875 Z\"\/><\/svg>\n\n    <\/button>\n            <button  class=\"nsw-a-icon-button -transparent nsw-o-slider__next  u-hidden-on-desktop js-slide-next\" >\n      <svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" viewBox=\"0 0 32 32\" id=\"angle-right\">\n    <title>angle-right<\/title>\n    <path d=\"M12.969 4.281l11 11 .688.719-.688.719-11 11-1.438-1.438L21.812 16 11.531 5.719z\"><\/path>\n  <\/svg>\n\n    <\/button>\n        <\/div>\n        <div class=\"nsw-o-slider__box\">\n            <div class=\"nsw-o-slider__content  js-carousel\">\n                                    <div class=\"nsw-o-insight-grid__card\">\n    <img decoding=\"async\" src=\"https:\/\/sii.pl\/wp-content\/uploads\/2026\/03\/1920x740_PRESS-ROOM-ARTICLE-ServiceNow-w-Nordykach-1.jpg\" alt=\"Strategic ServiceNow\u00a0growth.\u00a0Sii\u00a0Poland\u00a0extends\u00a0full-scale\u00a0partnership to the Nordic\u00a0region\u00a0\" \/>\n     <div class=\"desc\">\n          <h3  class=\"u-color-invert\">Strategic ServiceNow\u00a0growth.\u00a0Sii\u00a0Poland\u00a0extends\u00a0full-scale\u00a0partnership to the Nordic\u00a0region\u00a0<\/h3>\n          <a href=\"https:\/\/sii.pl\/en\/news-feed\/strategic-servicenow-growth-sii-poland-extends-full-scale-partnership-to-the-nordic-region\/\" class=\"u-color-invert \">Read more<\/a>\n     <\/div>\n<\/div>\n                                    <div class=\"nsw-o-insight-grid__card\">\n    <img decoding=\"async\" src=\"https:\/\/sii.pl\/blog\/wp-content\/uploads\/2026\/01\/Call-center.jpg\" alt=\"ServiceNow and SLA\" \/>\n     <div class=\"desc\">\n          <h3  class=\"u-color-invert\">ServiceNow and SLA<\/h3>\n          <a href=\"https:\/\/sii.pl\/blog\/en\/servicenow-and-sla\/\" class=\"u-color-invert \">Read more<\/a>\n     <\/div>\n<\/div>\n                                    <div class=\"nsw-o-insight-grid__card\">\n    <img decoding=\"async\" src=\"https:\/\/sii.pl\/wp-content\/uploads\/2024\/07\/pressroom_1920x840-1.png\" alt=\"Expanding beyond Europe. Learn more about Sii Poland&amp;#8217;s global partnership with ServiceNow\u00a0\" \/>\n     <div class=\"desc\">\n          <h3  class=\"u-color-invert\">Expanding beyond Europe. Learn more about Sii Poland&#8217;s global partnership with ServiceNow\u00a0<\/h3>\n          <a href=\"https:\/\/sii.pl\/en\/news-feed\/expanding-beyond-europe-learn-more-about-sii-polands-global-partnership-with-servicenow\/\" class=\"u-color-invert \">Read more<\/a>\n     <\/div>\n<\/div>\n                                    <div class=\"nsw-o-insight-grid__card\">\n    <img decoding=\"async\" src=\"https:\/\/sii.pl\/blog\/wp-content\/uploads\/2025\/10\/ServiceNow-update.jpg\" alt=\"Selected aspects of the Now Assist solution \u2013 why is it worth your attention?\" \/>\n     <div class=\"desc\">\n          <h3  class=\"u-color-invert\">Selected aspects of the Now Assist solution \u2013 why is it worth your attention?<\/h3>\n          <a href=\"https:\/\/sii.pl\/blog\/en\/selected-aspects-of-the-now-assist-solution-why-is-it-worth-your-attention\/\" class=\"u-color-invert \">Read more<\/a>\n     <\/div>\n<\/div>\n                                    <div class=\"nsw-o-insight-grid__card\">\n    <img decoding=\"async\" src=\"https:\/\/sii.pl\/wp-content\/uploads\/2022\/03\/cover-standard-charted.jpg\" alt=\"Can relocation during lockdown be successful? Check how Sii Poland took up the challenge and moved the international bank to a new headquarters\" \/>\n     <div class=\"desc\">\n          <h3  class=\"u-color-invert\">Can relocation during lockdown be successful? Check how Sii Poland took up the challenge and moved the international bank to a new headquarters<\/h3>\n          <a href=\"https:\/\/sii.pl\/en\/news-feed\/can-relocation-during-lockdown-be-successful-check-how-sii-poland-took-up-the-challenge-and-moved-the-international-bank-to-a-new-headquarters\/\" class=\"u-color-invert \">Read more<\/a>\n     <\/div>\n<\/div>\n                                    <div class=\"nsw-o-insight-grid__card\">\n    <img decoding=\"async\" src=\"https:\/\/sii.pl\/blog\/wp-content\/uploads\/2025\/07\/Team-7.jpg\" alt=\"Understanding the Now Create framework: Structure, advantages, and common pitfalls\" \/>\n     <div class=\"desc\">\n          <h3  class=\"u-color-invert\">Understanding the Now Create framework: Structure, advantages, and common pitfalls<\/h3>\n          <a href=\"https:\/\/sii.pl\/blog\/en\/understanding-the-now-create-framework-structure-advantages-and-common-pitfalls\/\" class=\"u-color-invert \">Read more<\/a>\n     <\/div>\n<\/div>\n                            <\/div>\n        <\/div>\n    <\/div>\n<\/div><\/div><\/section><section class=\"wp-block-nsw-block-section nsw-section  section-20b43d12-ed1d-4bba-bf6c-7dd4cc3cc152\" id=\"\"><style type=\"text\/css\">.section-20b43d12-ed1d-4bba-bf6c-7dd4cc3cc152 { padding-top:40px;padding-bottom:80px;background:#F5F9FE; }\n     \t\t\t\t\t @media screen and (max-width: 991px) { .section-20b43d12-ed1d-4bba-bf6c-7dd4cc3cc152 { padding-top:23px;padding-bottom:32px; } }<\/style><div class=\"wp-block-sii-nsw-header container\"><style type=\"text\/css\">.header-c6d254d3-fe31-4ec8-b5c5-f099e52ba782 .nsw-m-title-block__title, .header-c6d254d3-fe31-4ec8-b5c5-f099e52ba782 .nsw-m-title-block__subtitle {  }\n                         @media screen and (max-width: 991px) { .header-c6d254d3-fe31-4ec8-b5c5-f099e52ba782 .nsw-m-title-block__title, .header-c6d254d3-fe31-4ec8-b5c5-f099e52ba782 .nsw-m-title-block__subtitle {  } }<\/style><header class=\"nsw-header nsw-m-title-block  header-c6d254d3-fe31-4ec8-b5c5-f099e52ba782 -h2 -p1 -at0\"><span class=\"nsw-m-title-block__above-title \"><\/span><h2 class=\"nsw-m-title-block__title \"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-nswc-gradient-color\">WHAT YOU NEED TO KNOW<\/mark><\/h2><p class=\"nsw-m-title-block__subtitle \">Read out FAQ<\/p><\/header><\/div>\n\n<div class=\"wp-block-sii-nsw-container container container-756ba913-3152-4e90-8152-e4b8f47ed9f5\"><style type=\"text\/css\">.container-756ba913-3152-4e90-8152-e4b8f47ed9f5 { margin-top:40px; }\n                         @media screen and (max-width: 991px) { .container-756ba913-3152-4e90-8152-e4b8f47ed9f5 { margin-top:20px; } }<\/style><div class=\"nsw-o-content-accordion js-accordion js-oneOpen js-noScroll  \">\n            <div class=\"nsw-o-content-accordion__item js-accordion-item js-accordion-read-more-item \">\n            <div class=\"nsw-o-content-accordion__header js-accordion-header d-flex\">\n                <span class=\"nsw-o-content-accordion__counter\">1.<\/span>\n                <div class=\"nsw-o-content-accordion__title d-flex flex-column\">\n                    <span class=\"d-flex align-items-center justify-content-between\">\n                        What is ServiceNow CMDB?\n                        <div class=\"nsw-o-content-accordion__icon -plus\"><svg width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path id=\"Vector\" d=\"M7.11111 15.1111C7.11111 15.3469 7.20476 15.573 7.37146 15.7397C7.53816 15.9064 7.76425 16 8 16C8.23575 16 8.46184 15.9064 8.62854 15.7397C8.79524 15.573 8.88889 15.3469 8.88889 15.1111V8.88889H15.1111C15.3469 8.88889 15.573 8.79524 15.7397 8.62854C15.9064 8.46184 16 8.23575 16 8C16 7.76425 15.9064 7.53816 15.7397 7.37146C15.573 7.20476 15.3469 7.11111 15.1111 7.11111H8.88889V0.888889C8.88889 0.653141 8.79524 0.427048 8.62854 0.260349C8.46184 0.0936505 8.23575 0 8 0C7.76425 0 7.53816 0.0936505 7.37146 0.260349C7.20476 0.427048 7.11111 0.653141 7.11111 0.888889V7.11111H0.888889C0.653141 7.11111 0.427048 7.20476 0.260349 7.37146C0.0936505 7.53816 0 7.76425 0 8C0 8.23575 0.0936505 8.46184 0.260349 8.62854C0.427048 8.79524 0.653141 8.88889 0.888889 8.88889H7.11111V15.1111Z\" \/>\n<\/svg>\n<\/div>\n                        <div class=\"nsw-o-content-accordion__icon -minus\"><svg width=\"16\" height=\"2\" viewBox=\"0 0 16 2\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g id=\"Minus\">\n<path id=\"Vector\" d=\"M7.11111 1.88911H8.5H8.88889H15.1111C15.3469 1.88911 15.573 1.79546 15.7397 1.62876C15.9064 1.46206 16 1.23597 16 1.00022C16 0.764469 15.9064 0.538377 15.7397 0.371678C15.573 0.204979 15.3469 0.111328 15.1111 0.111328H8.88889L7.37146 0.11145L7.11111 0.111382L0.888889 0.111328C0.653141 0.111328 0.427049 0.204979 0.260349 0.371678C0.0936505 0.538377 0 0.764469 0 1.00022C0 1.23597 0.0936505 1.46206 0.260349 1.62876C0.427049 1.79546 0.653141 1.88911 0.888889 1.88911H7.11111Z\"\/>\n<\/g>\n<\/svg>\n<\/div>\n                    <\/span>\n                    <div class=\"nsw-o-content-accordion__content js-accordion-body\">\n                        <p><span class=\"TextRun SCXW124246134 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW124246134 BCX8\">The <\/span><span class=\"NormalTextRun SCXW124246134 BCX8\">ServiceNow Configuration Management Database (CMDB)<\/span><span class=\"NormalTextRun SCXW124246134 BCX8\"> is a centralized <\/span><span class=\"NormalTextRun SCXW124246134 BCX8\">database<\/span><span class=\"NormalTextRun SCXW124246134 BCX8\"> that stores information about all <\/span><span class=\"NormalTextRun SCXW124246134 BCX8\">Configuration Items (CIs)<\/span><span class=\"NormalTextRun SCXW124246134 BCX8\"> in your IT environment. The <\/span><span class=\"NormalTextRun SCXW124246134 BCX8\">CMDB<\/span><span class=\"NormalTextRun SCXW124246134 BCX8\"> creates and <\/span><span class=\"NormalTextRun SCXW124246134 BCX8\">maintains<\/span><span class=\"NormalTextRun SCXW124246134 BCX8\"> the logical configurations your network infrastructure needs to support business services.<\/span><\/span><span class=\"EOP SCXW124246134 BCX8\" data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:360}\">\u00a0<\/span><\/p>\n\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n            <div class=\"nsw-o-content-accordion__item js-accordion-item js-accordion-read-more-item \">\n            <div class=\"nsw-o-content-accordion__header js-accordion-header d-flex\">\n                <span class=\"nsw-o-content-accordion__counter\">2.<\/span>\n                <div class=\"nsw-o-content-accordion__title d-flex flex-column\">\n                    <span class=\"d-flex align-items-center justify-content-between\">\n                        How does the CMDB improve IT management? \n                        <div class=\"nsw-o-content-accordion__icon -plus\"><svg width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path id=\"Vector\" d=\"M7.11111 15.1111C7.11111 15.3469 7.20476 15.573 7.37146 15.7397C7.53816 15.9064 7.76425 16 8 16C8.23575 16 8.46184 15.9064 8.62854 15.7397C8.79524 15.573 8.88889 15.3469 8.88889 15.1111V8.88889H15.1111C15.3469 8.88889 15.573 8.79524 15.7397 8.62854C15.9064 8.46184 16 8.23575 16 8C16 7.76425 15.9064 7.53816 15.7397 7.37146C15.573 7.20476 15.3469 7.11111 15.1111 7.11111H8.88889V0.888889C8.88889 0.653141 8.79524 0.427048 8.62854 0.260349C8.46184 0.0936505 8.23575 0 8 0C7.76425 0 7.53816 0.0936505 7.37146 0.260349C7.20476 0.427048 7.11111 0.653141 7.11111 0.888889V7.11111H0.888889C0.653141 7.11111 0.427048 7.20476 0.260349 7.37146C0.0936505 7.53816 0 7.76425 0 8C0 8.23575 0.0936505 8.46184 0.260349 8.62854C0.427048 8.79524 0.653141 8.88889 0.888889 8.88889H7.11111V15.1111Z\" \/>\n<\/svg>\n<\/div>\n                        <div class=\"nsw-o-content-accordion__icon -minus\"><svg width=\"16\" height=\"2\" viewBox=\"0 0 16 2\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g id=\"Minus\">\n<path id=\"Vector\" d=\"M7.11111 1.88911H8.5H8.88889H15.1111C15.3469 1.88911 15.573 1.79546 15.7397 1.62876C15.9064 1.46206 16 1.23597 16 1.00022C16 0.764469 15.9064 0.538377 15.7397 0.371678C15.573 0.204979 15.3469 0.111328 15.1111 0.111328H8.88889L7.37146 0.11145L7.11111 0.111382L0.888889 0.111328C0.653141 0.111328 0.427049 0.204979 0.260349 0.371678C0.0936505 0.538377 0 0.764469 0 1.00022C0 1.23597 0.0936505 1.46206 0.260349 1.62876C0.427049 1.79546 0.653141 1.88911 0.888889 1.88911H7.11111Z\"\/>\n<\/g>\n<\/svg>\n<\/div>\n                    <\/span>\n                    <div class=\"nsw-o-content-accordion__content js-accordion-body\">\n                        <div class=\"flex-shrink-0 flex flex-col relative items-end\">\n<div class=\"pt-0\">\n<div class=\"gizmo-bot-avatar flex h-8 w-8 items-center justify-center overflow-hidden rounded-full\">\n<div class=\"relative p-1 rounded-sm flex items-center justify-center bg-token-main-surface-primary text-token-text-primary h-8 w-8\"><span class=\"TextRun SCXW33622815 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW33622815 BCX8\">A well-maintained <\/span><span class=\"NormalTextRun SCXW33622815 BCX8\">CMDB<\/span><span class=\"NormalTextRun SCXW33622815 BCX8\"> provides <\/span><span class=\"NormalTextRun SCXW33622815 BCX8\">a single source<\/span><span class=\"NormalTextRun SCXW33622815 BCX8\"> of truth that connects assets, services, and infrastructure. This visibility enhances <\/span><span class=\"NormalTextRun SCXW33622815 BCX8\">configuration management<\/span><span class=\"NormalTextRun SCXW33622815 BCX8\">, <\/span><span class=\"NormalTextRun SCXW33622815 BCX8\">change management<\/span><span class=\"NormalTextRun SCXW33622815 BCX8\">, and incident resolution by letting teams track relationships between CIs within the <\/span><span class=\"NormalTextRun SCXW33622815 BCX8\">database<\/span><span class=\"NormalTextRun SCXW33622815 BCX8\">.<\/span><\/span><span class=\"EOP SCXW33622815 BCX8\" data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:360}\">\u00a0<\/span><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n            <div class=\"nsw-o-content-accordion__item js-accordion-item js-accordion-read-more-item \">\n            <div class=\"nsw-o-content-accordion__header js-accordion-header d-flex\">\n                <span class=\"nsw-o-content-accordion__counter\">3.<\/span>\n                <div class=\"nsw-o-content-accordion__title d-flex flex-column\">\n                    <span class=\"d-flex align-items-center justify-content-between\">\n                        What are Configuration Items (CIs) in the CMDB? \n                        <div class=\"nsw-o-content-accordion__icon -plus\"><svg width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path id=\"Vector\" d=\"M7.11111 15.1111C7.11111 15.3469 7.20476 15.573 7.37146 15.7397C7.53816 15.9064 7.76425 16 8 16C8.23575 16 8.46184 15.9064 8.62854 15.7397C8.79524 15.573 8.88889 15.3469 8.88889 15.1111V8.88889H15.1111C15.3469 8.88889 15.573 8.79524 15.7397 8.62854C15.9064 8.46184 16 8.23575 16 8C16 7.76425 15.9064 7.53816 15.7397 7.37146C15.573 7.20476 15.3469 7.11111 15.1111 7.11111H8.88889V0.888889C8.88889 0.653141 8.79524 0.427048 8.62854 0.260349C8.46184 0.0936505 8.23575 0 8 0C7.76425 0 7.53816 0.0936505 7.37146 0.260349C7.20476 0.427048 7.11111 0.653141 7.11111 0.888889V7.11111H0.888889C0.653141 7.11111 0.427048 7.20476 0.260349 7.37146C0.0936505 7.53816 0 7.76425 0 8C0 8.23575 0.0936505 8.46184 0.260349 8.62854C0.427048 8.79524 0.653141 8.88889 0.888889 8.88889H7.11111V15.1111Z\" \/>\n<\/svg>\n<\/div>\n                        <div class=\"nsw-o-content-accordion__icon -minus\"><svg width=\"16\" height=\"2\" viewBox=\"0 0 16 2\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g id=\"Minus\">\n<path id=\"Vector\" d=\"M7.11111 1.88911H8.5H8.88889H15.1111C15.3469 1.88911 15.573 1.79546 15.7397 1.62876C15.9064 1.46206 16 1.23597 16 1.00022C16 0.764469 15.9064 0.538377 15.7397 0.371678C15.573 0.204979 15.3469 0.111328 15.1111 0.111328H8.88889L7.37146 0.11145L7.11111 0.111382L0.888889 0.111328C0.653141 0.111328 0.427049 0.204979 0.260349 0.371678C0.0936505 0.538377 0 0.764469 0 1.00022C0 1.23597 0.0936505 1.46206 0.260349 1.62876C0.427049 1.79546 0.653141 1.88911 0.888889 1.88911H7.11111Z\"\/>\n<\/g>\n<\/svg>\n<\/div>\n                    <\/span>\n                    <div class=\"nsw-o-content-accordion__content js-accordion-body\">\n                        <p><span class=\"TextRun SCXW119941607 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW119941607 BCX8\">Configuration Items (CIs) are the components of your IT ecosystem<\/span><\/span><span class=\"TextRun SCXW119941607 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW119941607 BCX8\"> \u2013 <\/span><\/span><span class=\"TextRun SCXW119941607 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW119941607 BCX8\">servers, routers, software, and documentation<\/span><\/span><span class=\"TextRun SCXW119941607 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW119941607 BCX8\"> \u2013 <\/span><\/span><span class=\"TextRun SCXW119941607 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW119941607 BCX8\">stored in the CMDB. The configuration management database maps how these items depend on each other and <\/span><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW119941607 BCX8\">maintains<\/span><span class=\"NormalTextRun SCXW119941607 BCX8\"> the logical configurations of your network infrastructure.<\/span><\/span><span class=\"EOP SCXW119941607 BCX8\" data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:360}\">\u00a0<\/span><\/p>\n\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n            <div class=\"nsw-o-content-accordion__item js-accordion-item js-accordion-read-more-item \">\n            <div class=\"nsw-o-content-accordion__header js-accordion-header d-flex\">\n                <span class=\"nsw-o-content-accordion__counter\">4.<\/span>\n                <div class=\"nsw-o-content-accordion__title d-flex flex-column\">\n                    <span class=\"d-flex align-items-center justify-content-between\">\n                        What data is stored in the ServiceNow Configuration Management Database? \n                        <div class=\"nsw-o-content-accordion__icon -plus\"><svg width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path id=\"Vector\" d=\"M7.11111 15.1111C7.11111 15.3469 7.20476 15.573 7.37146 15.7397C7.53816 15.9064 7.76425 16 8 16C8.23575 16 8.46184 15.9064 8.62854 15.7397C8.79524 15.573 8.88889 15.3469 8.88889 15.1111V8.88889H15.1111C15.3469 8.88889 15.573 8.79524 15.7397 8.62854C15.9064 8.46184 16 8.23575 16 8C16 7.76425 15.9064 7.53816 15.7397 7.37146C15.573 7.20476 15.3469 7.11111 15.1111 7.11111H8.88889V0.888889C8.88889 0.653141 8.79524 0.427048 8.62854 0.260349C8.46184 0.0936505 8.23575 0 8 0C7.76425 0 7.53816 0.0936505 7.37146 0.260349C7.20476 0.427048 7.11111 0.653141 7.11111 0.888889V7.11111H0.888889C0.653141 7.11111 0.427048 7.20476 0.260349 7.37146C0.0936505 7.53816 0 7.76425 0 8C0 8.23575 0.0936505 8.46184 0.260349 8.62854C0.427048 8.79524 0.653141 8.88889 0.888889 8.88889H7.11111V15.1111Z\" \/>\n<\/svg>\n<\/div>\n                        <div class=\"nsw-o-content-accordion__icon -minus\"><svg width=\"16\" height=\"2\" viewBox=\"0 0 16 2\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g id=\"Minus\">\n<path id=\"Vector\" d=\"M7.11111 1.88911H8.5H8.88889H15.1111C15.3469 1.88911 15.573 1.79546 15.7397 1.62876C15.9064 1.46206 16 1.23597 16 1.00022C16 0.764469 15.9064 0.538377 15.7397 0.371678C15.573 0.204979 15.3469 0.111328 15.1111 0.111328H8.88889L7.37146 0.11145L7.11111 0.111382L0.888889 0.111328C0.653141 0.111328 0.427049 0.204979 0.260349 0.371678C0.0936505 0.538377 0 0.764469 0 1.00022C0 1.23597 0.0936505 1.46206 0.260349 1.62876C0.427049 1.79546 0.653141 1.88911 0.888889 1.88911H7.11111Z\"\/>\n<\/g>\n<\/svg>\n<\/div>\n                    <\/span>\n                    <div class=\"nsw-o-content-accordion__content js-accordion-body\">\n                        <p><span class=\"TextRun SCXW164008407 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW164008407 BCX8\">Within the <\/span><span class=\"NormalTextRun SCXW164008407 BCX8\">ServiceNow CMDB<\/span><span class=\"NormalTextRun SCXW164008407 BCX8\">, you can store data about hardware, software, virtual machines, business services, and other CIs. The <\/span><span class=\"NormalTextRun SCXW164008407 BCX8\">configuration data<\/span><span class=\"NormalTextRun SCXW164008407 BCX8\"> includes attributes, relationships, and the <\/span><span class=\"NormalTextRun SCXW164008407 BCX8\">logical state of IT service elements<\/span><span class=\"NormalTextRun SCXW164008407 BCX8\"> across your supporting network and application infrastructure.<\/span><\/span><span class=\"EOP SCXW164008407 BCX8\" data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:360}\">\u00a0<\/span><\/p>\n\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n            <div class=\"nsw-o-content-accordion__item js-accordion-item js-accordion-read-more-item \">\n            <div class=\"nsw-o-content-accordion__header js-accordion-header d-flex\">\n                <span class=\"nsw-o-content-accordion__counter\">5.<\/span>\n                <div class=\"nsw-o-content-accordion__title d-flex flex-column\">\n                    <span class=\"d-flex align-items-center justify-content-between\">\n                        How does ServiceNow CMDB ensure data accuracy? \n                        <div class=\"nsw-o-content-accordion__icon -plus\"><svg width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path id=\"Vector\" d=\"M7.11111 15.1111C7.11111 15.3469 7.20476 15.573 7.37146 15.7397C7.53816 15.9064 7.76425 16 8 16C8.23575 16 8.46184 15.9064 8.62854 15.7397C8.79524 15.573 8.88889 15.3469 8.88889 15.1111V8.88889H15.1111C15.3469 8.88889 15.573 8.79524 15.7397 8.62854C15.9064 8.46184 16 8.23575 16 8C16 7.76425 15.9064 7.53816 15.7397 7.37146C15.573 7.20476 15.3469 7.11111 15.1111 7.11111H8.88889V0.888889C8.88889 0.653141 8.79524 0.427048 8.62854 0.260349C8.46184 0.0936505 8.23575 0 8 0C7.76425 0 7.53816 0.0936505 7.37146 0.260349C7.20476 0.427048 7.11111 0.653141 7.11111 0.888889V7.11111H0.888889C0.653141 7.11111 0.427048 7.20476 0.260349 7.37146C0.0936505 7.53816 0 7.76425 0 8C0 8.23575 0.0936505 8.46184 0.260349 8.62854C0.427048 8.79524 0.653141 8.88889 0.888889 8.88889H7.11111V15.1111Z\" \/>\n<\/svg>\n<\/div>\n                        <div class=\"nsw-o-content-accordion__icon -minus\"><svg width=\"16\" height=\"2\" viewBox=\"0 0 16 2\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g id=\"Minus\">\n<path id=\"Vector\" d=\"M7.11111 1.88911H8.5H8.88889H15.1111C15.3469 1.88911 15.573 1.79546 15.7397 1.62876C15.9064 1.46206 16 1.23597 16 1.00022C16 0.764469 15.9064 0.538377 15.7397 0.371678C15.573 0.204979 15.3469 0.111328 15.1111 0.111328H8.88889L7.37146 0.11145L7.11111 0.111382L0.888889 0.111328C0.653141 0.111328 0.427049 0.204979 0.260349 0.371678C0.0936505 0.538377 0 0.764469 0 1.00022C0 1.23597 0.0936505 1.46206 0.260349 1.62876C0.427049 1.79546 0.653141 1.88911 0.888889 1.88911H7.11111Z\"\/>\n<\/g>\n<\/svg>\n<\/div>\n                    <\/span>\n                    <div class=\"nsw-o-content-accordion__content js-accordion-body\">\n                        <p><span class=\"TextRun SCXW101960064 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW101960064 BCX8\">ServiceNow CMDB<\/span><span class=\"NormalTextRun SCXW101960064 BCX8\"> integra<\/span><span class=\"NormalTextRun SCXW101960064 BCX8\">tes with <\/span><span class=\"NormalTextRun SCXW101960064 BCX8\">automated <\/span><span class=\"NormalTextRun SCXW101960064 BCX8\">D<\/span><span class=\"NormalTextRun SCXW101960064 BCX8\">iscovery tools<\/span> <span class=\"NormalTextRun SCXW101960064 BCX8\">and asset repositories to <\/span><span class=\"NormalTextRun SCXW101960064 BCX8\">identify<\/span><span class=\"NormalTextRun SCXW101960064 BCX8\"> and update <\/span><span class=\"NormalTextRun SCXW101960064 BCX8\">CIs in the environment<\/span><span class=\"NormalTextRun SCXW101960064 BCX8\">. Using policies from the <\/span><span class=\"NormalTextRun SCXW101960064 BCX8\">CMDB Data Manager<\/span><span class=\"NormalTextRun SCXW101960064 BCX8\">, organizations can trace any changes back to their source, improving <\/span><span class=\"NormalTextRun SCXW101960064 BCX8\">data accuracy<\/span><span class=\"NormalTextRun SCXW101960064 BCX8\"> and governance.<\/span><\/span><span class=\"EOP SCXW101960064 BCX8\" data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:360}\">\u00a0<\/span><\/p>\n\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n            <div class=\"nsw-o-content-accordion__item js-accordion-item js-accordion-read-more-item \">\n            <div class=\"nsw-o-content-accordion__header js-accordion-header d-flex\">\n                <span class=\"nsw-o-content-accordion__counter\">6.<\/span>\n                <div class=\"nsw-o-content-accordion__title d-flex flex-column\">\n                    <span class=\"d-flex align-items-center justify-content-between\">\n                        How can you extend the ServiceNow CMDB? \n                        <div class=\"nsw-o-content-accordion__icon -plus\"><svg width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path id=\"Vector\" d=\"M7.11111 15.1111C7.11111 15.3469 7.20476 15.573 7.37146 15.7397C7.53816 15.9064 7.76425 16 8 16C8.23575 16 8.46184 15.9064 8.62854 15.7397C8.79524 15.573 8.88889 15.3469 8.88889 15.1111V8.88889H15.1111C15.3469 8.88889 15.573 8.79524 15.7397 8.62854C15.9064 8.46184 16 8.23575 16 8C16 7.76425 15.9064 7.53816 15.7397 7.37146C15.573 7.20476 15.3469 7.11111 15.1111 7.11111H8.88889V0.888889C8.88889 0.653141 8.79524 0.427048 8.62854 0.260349C8.46184 0.0936505 8.23575 0 8 0C7.76425 0 7.53816 0.0936505 7.37146 0.260349C7.20476 0.427048 7.11111 0.653141 7.11111 0.888889V7.11111H0.888889C0.653141 7.11111 0.427048 7.20476 0.260349 7.37146C0.0936505 7.53816 0 7.76425 0 8C0 8.23575 0.0936505 8.46184 0.260349 8.62854C0.427048 8.79524 0.653141 8.88889 0.888889 8.88889H7.11111V15.1111Z\" \/>\n<\/svg>\n<\/div>\n                        <div class=\"nsw-o-content-accordion__icon -minus\"><svg width=\"16\" height=\"2\" viewBox=\"0 0 16 2\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g id=\"Minus\">\n<path id=\"Vector\" d=\"M7.11111 1.88911H8.5H8.88889H15.1111C15.3469 1.88911 15.573 1.79546 15.7397 1.62876C15.9064 1.46206 16 1.23597 16 1.00022C16 0.764469 15.9064 0.538377 15.7397 0.371678C15.573 0.204979 15.3469 0.111328 15.1111 0.111328H8.88889L7.37146 0.11145L7.11111 0.111382L0.888889 0.111328C0.653141 0.111328 0.427049 0.204979 0.260349 0.371678C0.0936505 0.538377 0 0.764469 0 1.00022C0 1.23597 0.0936505 1.46206 0.260349 1.62876C0.427049 1.79546 0.653141 1.88911 0.888889 1.88911H7.11111Z\"\/>\n<\/g>\n<\/svg>\n<\/div>\n                    <\/span>\n                    <div class=\"nsw-o-content-accordion__content js-accordion-body\">\n                        <p><span class=\"TextRun SCXW164847272 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW164847272 BCX8\">You can easily define new classes of configuration items and new relationships that may exist between <\/span><span class=\"NormalTextRun SCXW164847272 BCX8\">CIs<\/span><span class=\"NormalTextRun SCXW164847272 BCX8\"> using the <\/span><span class=\"NormalTextRun SCXW164847272 BCX8\">CI Class Manager<\/span><span class=\"NormalTextRun SCXW164847272 BCX8\">. This allows your team to <\/span><span class=\"NormalTextRun SCXW164847272 BCX8\">extend the CMDB<\/span><span class=\"NormalTextRun SCXW164847272 BCX8\"> and model custom infrastructure components or specialized configuration modules for unique business services.<\/span><\/span><span class=\"EOP SCXW164847272 BCX8\" data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:360}\">\u00a0<\/span><\/p>\n\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n            <div class=\"nsw-o-content-accordion__item js-accordion-item js-accordion-read-more-item \">\n            <div class=\"nsw-o-content-accordion__header js-accordion-header d-flex\">\n                <span class=\"nsw-o-content-accordion__counter\">7.<\/span>\n                <div class=\"nsw-o-content-accordion__title d-flex flex-column\">\n                    <span class=\"d-flex align-items-center justify-content-between\">\n                        What are CMDB best practices for maintaining data health? \n                        <div class=\"nsw-o-content-accordion__icon -plus\"><svg width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path id=\"Vector\" d=\"M7.11111 15.1111C7.11111 15.3469 7.20476 15.573 7.37146 15.7397C7.53816 15.9064 7.76425 16 8 16C8.23575 16 8.46184 15.9064 8.62854 15.7397C8.79524 15.573 8.88889 15.3469 8.88889 15.1111V8.88889H15.1111C15.3469 8.88889 15.573 8.79524 15.7397 8.62854C15.9064 8.46184 16 8.23575 16 8C16 7.76425 15.9064 7.53816 15.7397 7.37146C15.573 7.20476 15.3469 7.11111 15.1111 7.11111H8.88889V0.888889C8.88889 0.653141 8.79524 0.427048 8.62854 0.260349C8.46184 0.0936505 8.23575 0 8 0C7.76425 0 7.53816 0.0936505 7.37146 0.260349C7.20476 0.427048 7.11111 0.653141 7.11111 0.888889V7.11111H0.888889C0.653141 7.11111 0.427048 7.20476 0.260349 7.37146C0.0936505 7.53816 0 7.76425 0 8C0 8.23575 0.0936505 8.46184 0.260349 8.62854C0.427048 8.79524 0.653141 8.88889 0.888889 8.88889H7.11111V15.1111Z\" \/>\n<\/svg>\n<\/div>\n                        <div class=\"nsw-o-content-accordion__icon -minus\"><svg width=\"16\" height=\"2\" viewBox=\"0 0 16 2\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g id=\"Minus\">\n<path id=\"Vector\" d=\"M7.11111 1.88911H8.5H8.88889H15.1111C15.3469 1.88911 15.573 1.79546 15.7397 1.62876C15.9064 1.46206 16 1.23597 16 1.00022C16 0.764469 15.9064 0.538377 15.7397 0.371678C15.573 0.204979 15.3469 0.111328 15.1111 0.111328H8.88889L7.37146 0.11145L7.11111 0.111382L0.888889 0.111328C0.653141 0.111328 0.427049 0.204979 0.260349 0.371678C0.0936505 0.538377 0 0.764469 0 1.00022C0 1.23597 0.0936505 1.46206 0.260349 1.62876C0.427049 1.79546 0.653141 1.88911 0.888889 1.88911H7.11111Z\"\/>\n<\/g>\n<\/svg>\n<\/div>\n                    <\/span>\n                    <div class=\"nsw-o-content-accordion__content js-accordion-body\">\n                        <p><span class=\"TextRun SCXW125365620 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW125365620 BCX8\">To ensure that the <\/span><span class=\"NormalTextRun SCXW125365620 BCX8\">CMDB is always <\/span><span class=\"NormalTextRun SCXW125365620 BCX8\">accurate<\/span><span class=\"NormalTextRun SCXW125365620 BCX8\">, regularly reconcile discovered data, <\/span><span class=\"NormalTextRun SCXW125365620 BCX8\">monitor<\/span><span class=\"NormalTextRun SCXW125365620 BCX8\"> the <\/span><span class=\"NormalTextRun SCXW125365620 BCX8\">health of the CIs<\/span><span class=\"NormalTextRun SCXW125365620 BCX8\">, and review <\/span><span class=\"NormalTextRun SCXW125365620 BCX8\">features such as CMDB Health<\/span><span class=\"NormalTextRun SCXW125365620 BCX8\"> in ServiceNow. Applying <\/span><span class=\"NormalTextRun SCXW125365620 BCX8\">configuration <\/span><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW125365620 BCX8\">management<\/span><span class=\"NormalTextRun SCXW125365620 BCX8\"> best practices and automation keeps the <\/span><span class=\"NormalTextRun SCXW125365620 BCX8\">configuration management database<\/span><span class=\"NormalTextRun SCXW125365620 BCX8\"> reliable and up to date.<\/span><\/span><span class=\"EOP SCXW125365620 BCX8\" data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:360}\">\u00a0<\/span><\/p>\n\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n            <div class=\"nsw-o-content-accordion__item js-accordion-item js-accordion-read-more-item \">\n            <div class=\"nsw-o-content-accordion__header js-accordion-header d-flex\">\n                <span class=\"nsw-o-content-accordion__counter\">8.<\/span>\n                <div class=\"nsw-o-content-accordion__title d-flex flex-column\">\n                    <span class=\"d-flex align-items-center justify-content-between\">\n                        How does ServiceNow CMDB integrate with other management tools? \n                        <div class=\"nsw-o-content-accordion__icon -plus\"><svg width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path id=\"Vector\" d=\"M7.11111 15.1111C7.11111 15.3469 7.20476 15.573 7.37146 15.7397C7.53816 15.9064 7.76425 16 8 16C8.23575 16 8.46184 15.9064 8.62854 15.7397C8.79524 15.573 8.88889 15.3469 8.88889 15.1111V8.88889H15.1111C15.3469 8.88889 15.573 8.79524 15.7397 8.62854C15.9064 8.46184 16 8.23575 16 8C16 7.76425 15.9064 7.53816 15.7397 7.37146C15.573 7.20476 15.3469 7.11111 15.1111 7.11111H8.88889V0.888889C8.88889 0.653141 8.79524 0.427048 8.62854 0.260349C8.46184 0.0936505 8.23575 0 8 0C7.76425 0 7.53816 0.0936505 7.37146 0.260349C7.20476 0.427048 7.11111 0.653141 7.11111 0.888889V7.11111H0.888889C0.653141 7.11111 0.427048 7.20476 0.260349 7.37146C0.0936505 7.53816 0 7.76425 0 8C0 8.23575 0.0936505 8.46184 0.260349 8.62854C0.427048 8.79524 0.653141 8.88889 0.888889 8.88889H7.11111V15.1111Z\" \/>\n<\/svg>\n<\/div>\n                        <div class=\"nsw-o-content-accordion__icon -minus\"><svg width=\"16\" height=\"2\" viewBox=\"0 0 16 2\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g id=\"Minus\">\n<path id=\"Vector\" d=\"M7.11111 1.88911H8.5H8.88889H15.1111C15.3469 1.88911 15.573 1.79546 15.7397 1.62876C15.9064 1.46206 16 1.23597 16 1.00022C16 0.764469 15.9064 0.538377 15.7397 0.371678C15.573 0.204979 15.3469 0.111328 15.1111 0.111328H8.88889L7.37146 0.11145L7.11111 0.111382L0.888889 0.111328C0.653141 0.111328 0.427049 0.204979 0.260349 0.371678C0.0936505 0.538377 0 0.764469 0 1.00022C0 1.23597 0.0936505 1.46206 0.260349 1.62876C0.427049 1.79546 0.653141 1.88911 0.888889 1.88911H7.11111Z\"\/>\n<\/g>\n<\/svg>\n<\/div>\n                    <\/span>\n                    <div class=\"nsw-o-content-accordion__content js-accordion-body\">\n                        <p><span class=\"TextRun SCXW160179572 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW160179572 BCX8\">The <\/span><span class=\"NormalTextRun SCXW160179572 BCX8\">ServiceNow Configuration Management Database<\/span><span class=\"NormalTextRun SCXW160179572 BCX8\"> integrates with IT Asset Management, <\/span><span class=\"NormalTextRun SCXW160179572 BCX8\">Change Management<\/span><span class=\"NormalTextRun SCXW160179572 BCX8\">, and Discovery modules to correlate asset data with incidents or questions. This unified approach allows IT teams to analyze <\/span><span class=\"NormalTextRun SCXW160179572 BCX8\">data in the CMDB<\/span><span class=\"NormalTextRun SCXW160179572 BCX8\"> and <\/span><span class=\"NormalTextRun SCXW160179572 BCX8\">optimize<\/span><span class=\"NormalTextRun SCXW160179572 BCX8\"> processes across the <\/span><span class=\"NormalTextRun SCXW160179572 BCX8\">ServiceNow AI platform capabilities<\/span><span class=\"NormalTextRun SCXW160179572 BCX8\">.<\/span><\/span><span class=\"EOP SCXW160179572 BCX8\" data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:360}\">\u00a0<\/span><\/p>\n\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n            <div class=\"nsw-o-content-accordion__item js-accordion-item js-accordion-read-more-item \">\n            <div class=\"nsw-o-content-accordion__header js-accordion-header d-flex\">\n                <span class=\"nsw-o-content-accordion__counter\">9.<\/span>\n                <div class=\"nsw-o-content-accordion__title d-flex flex-column\">\n                    <span class=\"d-flex align-items-center justify-content-between\">\n                        Why is ServiceNow CMDB essential for modern IT operations? \n                        <div class=\"nsw-o-content-accordion__icon -plus\"><svg width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path id=\"Vector\" d=\"M7.11111 15.1111C7.11111 15.3469 7.20476 15.573 7.37146 15.7397C7.53816 15.9064 7.76425 16 8 16C8.23575 16 8.46184 15.9064 8.62854 15.7397C8.79524 15.573 8.88889 15.3469 8.88889 15.1111V8.88889H15.1111C15.3469 8.88889 15.573 8.79524 15.7397 8.62854C15.9064 8.46184 16 8.23575 16 8C16 7.76425 15.9064 7.53816 15.7397 7.37146C15.573 7.20476 15.3469 7.11111 15.1111 7.11111H8.88889V0.888889C8.88889 0.653141 8.79524 0.427048 8.62854 0.260349C8.46184 0.0936505 8.23575 0 8 0C7.76425 0 7.53816 0.0936505 7.37146 0.260349C7.20476 0.427048 7.11111 0.653141 7.11111 0.888889V7.11111H0.888889C0.653141 7.11111 0.427048 7.20476 0.260349 7.37146C0.0936505 7.53816 0 7.76425 0 8C0 8.23575 0.0936505 8.46184 0.260349 8.62854C0.427048 8.79524 0.653141 8.88889 0.888889 8.88889H7.11111V15.1111Z\" \/>\n<\/svg>\n<\/div>\n                        <div class=\"nsw-o-content-accordion__icon -minus\"><svg width=\"16\" height=\"2\" viewBox=\"0 0 16 2\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g id=\"Minus\">\n<path id=\"Vector\" d=\"M7.11111 1.88911H8.5H8.88889H15.1111C15.3469 1.88911 15.573 1.79546 15.7397 1.62876C15.9064 1.46206 16 1.23597 16 1.00022C16 0.764469 15.9064 0.538377 15.7397 0.371678C15.573 0.204979 15.3469 0.111328 15.1111 0.111328H8.88889L7.37146 0.11145L7.11111 0.111382L0.888889 0.111328C0.653141 0.111328 0.427049 0.204979 0.260349 0.371678C0.0936505 0.538377 0 0.764469 0 1.00022C0 1.23597 0.0936505 1.46206 0.260349 1.62876C0.427049 1.79546 0.653141 1.88911 0.888889 1.88911H7.11111Z\"\/>\n<\/g>\n<\/svg>\n<\/div>\n                    <\/span>\n                    <div class=\"nsw-o-content-accordion__content js-accordion-body\">\n                        <p><span class=\"TextRun SCXW9472572 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW9472572 BCX8\">A complete <\/span><span class=\"NormalTextRun SCXW9472572 BCX8\">overview of CMDB<\/span><span class=\"NormalTextRun SCXW9472572 BCX8\"> capabilities helps organizations manage both the physical and logical state of IT service elements. By using <\/span><span class=\"NormalTextRun SCXW9472572 BCX8\">ServiceNow CMDB<\/span><span class=\"NormalTextRun SCXW9472572 BCX8\"> as the foundation of IT operations management, you can track <\/span><span class=\"NormalTextRun SCXW9472572 BCX8\">CIs and their relevant data<\/span><span class=\"NormalTextRun SCXW9472572 BCX8\">, improve service reliability, and accelerate innovation across your enterprise.<\/span><\/span><span class=\"EOP SCXW9472572 BCX8\" data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:360}\">\u00a0<\/span><\/p>\n\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n        <\/div><\/div><\/section><section class=\"wp-block-nsw-block-section nsw-section  js-mobile-trigger-button_1 section-d52ac46b-7323-4339-9e97-5f3c871f6eb7\" id=\"nswOfferFormBlock\"><style type=\"text\/css\">.section-d52ac46b-7323-4339-9e97-5f3c871f6eb7 { padding-top:40px;padding-bottom:80px; }\n     \t\t\t\t\t @media screen and (max-width: 991px) { .section-d52ac46b-7323-4339-9e97-5f3c871f6eb7 { padding-top:24px;padding-bottom:0px; } }<\/style><div class=\"wp-block-sii-nsw-header container\"><style type=\"text\/css\">.header-c6495d91-f7a3-4e3a-8192-b64cdb4bc6d8 .nsw-m-title-block__title, .header-c6495d91-f7a3-4e3a-8192-b64cdb4bc6d8 .nsw-m-title-block__subtitle {  }\n                         @media screen and (max-width: 991px) { .header-c6495d91-f7a3-4e3a-8192-b64cdb4bc6d8 .nsw-m-title-block__title, .header-c6495d91-f7a3-4e3a-8192-b64cdb4bc6d8 .nsw-m-title-block__subtitle {  } }<\/style><header class=\"nsw-header nsw-m-title-block  header-c6495d91-f7a3-4e3a-8192-b64cdb4bc6d8 -h2 -p1 -at0\"><span class=\"nsw-m-title-block__above-title \"><\/span><h2 class=\"nsw-m-title-block__title \">GET IN TOUCH<\/h2><p class=\"nsw-m-title-block__subtitle \">Let&#8217;s start the conversation today<\/p><\/header><\/div>\n\n<div class=\"wp-block-sii-nsw-container container container-28427085-6b94-4eb4-b671-55639e8a6363\"><style type=\"text\/css\">.container-28427085-6b94-4eb4-b671-55639e8a6363 { margin-top:50px; }\n                         @media screen and (max-width: 991px) { .container-28427085-6b94-4eb4-b671-55639e8a6363 { margin-top:0px; } }<\/style><div class=\"nsw-o-offer-contact-form\" id=\"nsw-o-offer-contact-form\">\n\n    <form id=\"nswOfferFormBlock\" name=\"form_expert_contact\" action=\"\" method=\"POST\" class=\"js-form js-form-scrollMobile\" onsubmit=\"event.preventDefault()\" novalidate>\n        <div class=\"row d-flex flex-column-reverse flex-lg-row js-form-initial\">\n            <div class=\"col-lg-10\">\n                <div class=\"nsw-o-offer-contact-form__form  d-flex flex-wrap \">\n                    <div class=\"js-hidden-inputs\"><input type=\"hidden\" name=\"correlation_id\" id=\"correlation_id\" value=\"\"><input type=\"hidden\" name=\"language_site\" id=\"language_site\" value=\"en\"><input type=\"hidden\" name=\"msd365mkttr\" id=\"msd365mkttr\" value=\"\"><input type=\"hidden\" name=\"msd365mkttrs\" id=\"msd365mkttrs\" value=\"\"><input type=\"hidden\" name=\"cd_visitorkey\" id=\"cd_visitorkey\" value=\"\"><input type=\"hidden\" name=\"additional_info\" id=\"additional_info\" value=\"{\"page_url\":\"https:\\\/\\\/sii.pl\\\/en\\\/wp-json\\\/wp\\\/v2\\\/offering-page\\\/133209\",\"expert_name\":\"Rafa\\u0142 Kwatek\",\"expert_position\":\"Competency Center Manager\",\"expert_image\":\"https:\\\/\\\/sii.pl\\\/wp-content\\\/uploads\\\/2024\\\/07\\\/Expert_Rafal_Kwatek.jpg\",\"category_contact\":\"907000002\",\"industry_expert\":\"907000027\"}\"><input type=\"hidden\" name=\"page_url\" id=\"page_url\" value=\"https:\/\/sii.pl\/en\/wp-json\/wp\/v2\/offering-page\/133209\"><input type=\"hidden\" name=\"expert_name\" id=\"expert_name\" value=\"Rafa\u0142 Kwatek\"><input type=\"hidden\" name=\"expert_position\" id=\"expert_position\" value=\"Competency Center Manager\"><input type=\"hidden\" name=\"expert_image\" id=\"expert_image\" value=\"https:\/\/sii.pl\/wp-content\/uploads\/2024\/07\/Expert_Rafal_Kwatek.jpg\"><input type=\"hidden\" name=\"category_contact\" id=\"category_contact\" value=\"907000002\"><input type=\"hidden\" name=\"industry_expert\" id=\"industry_expert\" value=\"907000027\"><input type=\"hidden\" name=\"frm_xpnd\" id=\"frm_xpnd\" value=\"form_nsw_offer_contact\"><input type=\"hidden\" name=\"Source\" id=\"Source\" value=\"form_nsw_offer_contact\"><input type=\"hidden\" name=\"Site\" id=\"Site\" value=\"sii.pl\"><input type=\"hidden\" name=\"privacy_policy_delivered\" id=\"privacy_policy_delivered\" value=\"on\"><input type=\"hidden\" id=\"gclid_field\" name=\"gclid_field\" value=\"\"><\/div>\n                    <div class=\"box -credentials d-flex flex-wrap\">\n                        <label class=\"nsw-m-input-line  frow\" for=\"name\">\n    <span class=\"nsw-m-input-line__label d-block\">\n        First name<span class=\"nsw-m-input-line__required\">*<\/span>\n            <\/span>\n        <input \n            \n            data-allowed-chars=\"\u00c5\u00c9\u00c0\u00c4\u00d6\u1e9e\u00dc\u0104\u015a\u0106\u0179\u017b\u0141\u0118\u0106\u0143\u00d3\u0105\u015b\u0107\u017a\u017c\u0142\u00f3\u0119\u0107\u0144\u00e4\u00f6\u00df\u00fc\u00e0\u00e9\u00e5&#039; \"\n            class=\"input-text required \"\n            name=\"name\"\n            id=\"name\"\n            value=\"\"\n                                        >\n    <span class=\"nsw-m-input-line__helper-text\"><\/span>\n            <span class=\"nsw-m-input-line__error js-require-error u-hidden\">First name is required<\/span>\n        <span class=\"nsw-m-input-line__error js-format-error u-hidden\">This field must contain only letters and special characters<\/span>\n    \n<\/label>\n                        <label class=\"nsw-m-input-line  frow\" for=\"surname\">\n    <span class=\"nsw-m-input-line__label d-block\">\n        Surname<span class=\"nsw-m-input-line__required\">*<\/span>\n            <\/span>\n        <input \n            \n            data-allowed-chars=\"\u00c5\u00c9\u00c0\u00c4\u00d6\u1e9e\u00dc\u0104\u015a\u0106\u0179\u017b\u0141\u0118\u0106\u0143\u00d3\u0105\u015b\u0107\u017a\u017c\u0142\u00f3\u0119\u0107\u0144\u00e4\u00f6\u00df\u00fc\u00e0\u00e9\u00e5&#039; -\"\n            class=\"input-text required \"\n            name=\"surname\"\n            id=\"surname\"\n            value=\"\"\n                                        >\n    <span class=\"nsw-m-input-line__helper-text\"><\/span>\n            <span class=\"nsw-m-input-line__error js-require-error u-hidden\">Surname is required<\/span>\n        <span class=\"nsw-m-input-line__error js-format-error u-hidden\">This field must contain only letters and special characters<\/span>\n    \n<\/label>\n                        <div class=\"frow\">\n                            <label class=\"nsw-m-input-line  \" for=\"email\">\n    <span class=\"nsw-m-input-line__label d-block\">\n        E-mail<span class=\"nsw-m-input-line__required\">*<\/span>\n            <\/span>\n        <input \n            type=email\n            data-allowed-chars=\"\"\n            class=\"input-text required js-mail-auto-complete\"\n            name=\"email\"\n            id=\"email\"\n            value=\"\"\n                                        >\n    <span class=\"nsw-m-input-line__helper-text\"><\/span>\n            <span class=\"nsw-m-input-line__error js-require-error u-hidden\">E-mail address is required<\/span>\n        <span class=\"nsw-m-input-line__error js-format-error u-hidden\">Please enter a valid email address<\/span>\n    \n<\/label>\n                        <\/div>\n                        <label class=\"nsw-m-input-line  frow\" for=\"phone\">\n    <span class=\"nsw-m-input-line__label d-block\">\n        Phone number 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container-23d55fb2-bab5-4ba2-9568-4ed6703570b2\"><style type=\"text\/css\">.container-23d55fb2-bab5-4ba2-9568-4ed6703570b2 { margin-top:21px; }\n                         @media screen and (max-width: 991px) { .container-23d55fb2-bab5-4ba2-9568-4ed6703570b2 { margin-top:16px; } }<\/style><div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button is-style-nsw-gradient-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/sii.pl\/en\/job-ads\/\">Apply<\/a><\/div><\/div><\/div><\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":136,"featured_media":0,"parent":97958,"menu_order":0,"template":"views\/nsw-blank-page.blade.php","offer-category":[],"class_list":["post-133209","offering-page","type-offering-page","status-publish","hentry"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/sii.pl\/en\/wp-json\/wp\/v2\/offering-page\/133209"}],"collection":[{"href":"https:\/\/sii.pl\/en\/wp-json\/wp\/v2\/offering-page"}],"about":[{"href":"https:\/\/sii.pl\/en\/wp-json\/wp\/v2\/types\/offering-page"}],"author":[{"embeddable":true,"href":"https:\/\/sii.pl\/en\/wp-json\/wp\/v2\/users\/136"}],"up":[{"embeddable":true,"href":"https:\/\/sii.pl\/en\/wp-json\/wp\/v2\/offering-page\/97958"}],"wp:attachment":[{"href":"https:\/\/sii.pl\/en\/wp-json\/wp\/v2\/media?parent=133209"}],"wp:term":[{"taxonomy":"offer-category","embeddable":true,"href":"https:\/\/sii.pl\/en\/wp-json\/wp\/v2\/offer-category?post=133209"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}