Referring to the recommendations related to coronavirus on limiting meetings, we are open to conducting online recruitment interviews through video conferences.

IT Operations, one of the fastest growing Competency Centers at Sii, is looking for an experienced Delivery Manager who will be responsible for managing projects related services provided by the unit to its Clients. In the IT Operations Competence Center we conduct projects in many areas, such as: Service Desk, IT infrastructure (servers, virtualization, networks, DevOps, Cloud, SCCM), ServiceNow, Cyber Security. If you have at least 3 years' experience on similar position within IT service delivery, proven experience as vendor representative toward clients' cooperation and you speak fluently English - join us!

• Organize and lead the work of delivery team as a manager and a mentor
• Meet or exceed Client's needs, maintain high Clients satisfaction rating
• Establish productive, professional relationships with key personnel in assigned Clients, maintain good long-term relationships
• Take care about increasing business in selling services (promote Sii offer, obtain business information about clients and competitors, up-selling – identifying and creating new needs among Sii Clients)
• Identify and develop valuable ideas, share knowledge, deliver information, take part in conferences, job fairs workshops and training
• Support HR and Recruitment Departments in following tasks:
• Recruitment (if possible take part in selected recruitment interviews with candidates)
• Identify most talented engineers, plan and organize the work of a team
• Motivate and team build, manage employees performance assessments
• Prepare Technical & Commercial offers, help to build winning offers in cooperation with Sii PSD, Sales Department, Sii Experts

Job no. 200817-MP44Y