Possible locations
  • Bialystok
  • Gdansk
  • Kielce
  • Cracow
  • Lodz
  • Pila
  • Poznan
  • Szczecin
  • Warsaw
  • Wroclaw
  • Remote work

We’re looking for a service-coordination enthusiast! If you have similar experience and want to boost your skills, managing client’s & Salesforce Team’s daily needs, let us know you! Join to 100-person Salesforce Competency Center Team and grow with us!

Your role

  • Very good understanding of client’s processes, structure, and working standards
  • Being a SPOC for the Delivery Manager and other team members (architects, lead developers)
  • Responsible for the ongoing adaptation processes to the client’s needs
  • Facilitate service status meetings and routine performance reporting
  • Ensure appropriate and timely responses to client’s stakeholders and end-users
  • Responsible for service improvement and optimization
  • Ensure teams compliance with client’s internal standards, best practices, and defined KPIs
  • Facilitate creation and maintenance of a comprehensive knowledge base
  • Facilitate internal knowledge sharing and general collaboration within the team

Your skills
  • Excellent coordination, organizational, and communication skills
  • Interpersonal, collaborative, and commitment to operational excellence skills
  • Understanding of agile methodologies and the ITIL procedures
  • Nice to have – knowledge of BI area and solutions
  • Analytical thinking and problem-solving skills
  • High level of soft skills, ease with dealing with customers in a multicultural environment
  • Ability to prioritize tasks coming from different sites
  • Full proficiency in English

Job no. 220524-X9JVN

Why Sii

Great Place to Work

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Fascinating projects

prestigious brands from around the world, long-term contracts with many clients

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We share the profit with Workers

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PLN 1 000 000 per year for your ideas

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7 500 experts and many development opportunities

Tech Communities, workshops, a training platform, and a technology blog – you choose

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Employment stability

revenue of EUR 480M, no debts, since 2006 on the market

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Great, comfortable offices

perfect place to work, integrate, have fun together, and celebrate successes

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Open-minded and available management team

quick decision-making, we’re all on a first-name basis

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True values

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Fantastic atmosphere

created by all Sii Power People

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Attractive benefits package

private healthcare, benefits cafeteria platform, car discounts and more

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