Business Intelligence Service Delivery Manager

Lokalizacja: Warszawa

Wyzwania przed Tobą:

• Organize and lead the work of delivery team as a manager and a mentor
• Meet or exceed Client's needs, maintain high Clients satisfaction rating
• Establish productive, professional relationships with key personnel in assigned Clients, maintain good long-term relationships
• Take care about increasing business in selling services (promote Sii offer, obtain business information about clients and competitors, up-selling - creating new needs among Sii Clients)
• Identify and develop valuable ideas, share knowledge, deliver information, take part in conferences, job fairs workshops and training
• Support HR Department in following tasks: recruitment (if possible take part in selected recruitment interviews with candidates), identify most talented engineers, plan and organize the work of a team, motivate and team build, manage employees performance assessments
• Prepare Technical & Commercial offers, help to build winning offers in cooperation with Sii PSD, Sales Department, Sii Experts
• Act as expert to resolve complex issues and provide suggestions on improvements

Oczekiwane umiejętności:

• At least 2 years' experience in similar position within Business Intelligence service delivery
• At least 5 years' experience in area of Business Intelligence
• Advanced knowledge of architecture of Business Intelligence products, different commercial solutions (for example MS BI, Qlik, Oracle, BO, SAS)
• Advanced knowledge of BI cloud solutions will be a benefit
• Master Degree
• Knowledge of issues, methodologies and tools for systems' architectures, business processes and data modelling
• Good understanding of IT services' market and sales process
• Relevant experience in project and/or service delivery management
• Experience in managing the relationship with customers
• Excellent analytical skills
• Good knowledge of English
• Professional approach to work, strong sense of responsibility
• Determination, proactivity, ambition, teamwork, positive attitude

Korzyści dla Ciebie:

Interesting projects focused on new technologies and realized within different client’s sectors
Possibility to join the Best Place to Work in IT in Poland, awarded with Great Place to Work and Computerworld AudIT prizes
• Flexible employment forms – B2B and permanent contact
• Package of benefits (Multisport card, privet medical insurance, group insurance, English course)
Comfortable location of the SII office
• Unique work atmosphere – Check it yourself! – plenty of integration and family-friendly events, hobby groups: sports, board games, photography, billiards

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