Business Analyst (ITSM)

Lokalizacja: Warszawa

Wyzwania przed Tobą:

  • Eliciting, understanding, interpreting and representing business requirements for functionality required in ServiceNow
  • Acting as a liaison between the customer and technical teams to ensure requirements are understood
  • Working with product management and technical design architects to translate requirements into technical specifications
  • Partnering with customers on innovative ways to successfully transition from existing solution to strategic based on functional need (not lift and drop technology)
  • Active involvement with Quality Assurance teams in defining the QA strategy, test plans and use cases to validate solution
  • Communicating planned and unplanned activities to appropriate parties as needed

Oczekiwane umiejętności:

  • Min. 5 years of experience as a Business Analyst
  • Technical Business Analyst with experience in enterprise level ITSM systems
  • Solid analysis and documentation skills
  • Excellent stakeholder management
  • Excellent working knowledge and experience of SDLC
  • Fluent English language skills required

Korzyści dla Ciebie:

  • Interesting projects focused on new technologies and realized within different client’s sectors (banking, telco, pharma)
  • Possibility to join the Best Place to Work in IT in Poland, awarded with Great Place to Work and Computerworld AudIT prizes 
  • Flexible employment forms – B2B and permanent contact
  • Package of benefits (Multisport card, privet medical insurance, group insurance, English course) 
  • Unique work atmosphere – Check it yourself! – plenty of integration and family-friendly events, hobby groups: sports, board games, photography, billiards

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