IT Infrastructure Service Delivery Manager

Location: Warszawa

The challenges waiting for you:

  • Organize and lead the work of delivery team as a manager and a mentor
  • Meet or exceed Client's needs, maintain high Clients satisfaction rating
  • Establish productive, professional relationships with key personnel in assigned Clients, maintain good long-term relationships
  • Take care about increasing business in selling services (promote Sii offer, obtain business information about clients and competitors, up-selling – identifying and creating new needs among Sii Clients)
  • Identify and develop valuable ideas, share knowledge, deliver information, take part in conferences, job fairs workshops and training
  • Support HR and Recruitment Departments in following tasks:
    • Recruitment (if possible take part in selected recruitment interviews with candidates)
    • Identify most talented engineers, plan and organize the work of a team
    • Motivate and team build
  • Manage employees performance assessments
  • Prepare Technical & Commercial offers, help to build winning offers in cooperation with Sii PSD, Sales Department, Sii Experts
  • Act as expert to resolve complex issues and provide suggestions on improvements

Required skills:

  • At least 2 years' experience on similar position within IT service delivery
  • At least 5 years' experience working as a Microsoft Systems Administrator
  • Advanced knowledge of Microsoft technologies – on premise and cloud
  • Experience in effective licensing of Microsoft solutions in EA and CSP models
  • Broad knowledge of Open-Source solutions with an emphasis on DevOps
  • Broad knowledge of cloud solutions (Azure, AWS, etc.)
  • Knowledge of issues, methodologies and tools for systems' architectures, business processes
  • Good understanding of IT services' market and sales process
  • Experience in managing the relationship with customers
  • Excellent analytical skills
  • Good knowledge of English
  • Professional approach to work, strong sense of responsibility
  • Determination, proactivity, ambition, teamwork, positive attitude
  • Ability to delegate and enforce tasks

Your benefits:

  • Prestigious and stable employer awarded with Great Place to Work title three times and achieving 30% revenue growth annually
  • Unique projects carried out for more than 200 international leaders from industries such as banking, telecommunication, insurance, pharmaceutics
  • Constant development facilitated by technical trainings, language courses (including Polish lessons for foreigners) and technology conferences (you can join them as a listener or an expert)
  • A programme supporting the best employees – Top Gun
  • Financial support of your passions and charity initiatives (SiiPower Volunteers)
  • Countless integration meetings (Beer Thursdays, picnic, integration weekend, Santa Claus party)

Are you interested in this offer?

Recommend an IT expert

Your friend would be great for this job? Recommend him/her and receive a bonus!
Poleć eksperta IT

Zainteresowała Cię ta oferta?

Dodaj CV *
Akceptowane formaty: .doc, docx, .pdf. Maksymalny rozmiar pliku: 5 MB

Uprzejmie informujemy, że skontaktujemy się tylko z wybranymi Kandydatami.

podziel się ze znajomymi

captcha