C#/.NET Application Support

Location: Wrocław

The challenges waiting for you:

  • Taking ownership of issues, prioritization, fault diagnosis, tracking progress
  • Being a key point of contact regarding operational support activities for the IT Business counterparts
  • Providing application and technical support to internal and external users
  • Analyzing incidents and events with information needed
  • Investigating 3rd line issues that have been escalated
  • Being involved in the incident management process for critical issues
  • Performing standard requests regarding business configuration/administration changes
  • Performing standard requests regarding business data updates or dumps
  • Initiating improvements to solve issue in a structural way

Required skills:

  • Minimum 2-3 years of experience in IT
  • Very good English skills
  • Experience in customer service / business support
  • ITIL knowledge
  • Must have SQL knowledge and understand relational databases
  • Experience with .NET applications (being able to read and understand C# code)
  • Knowledge of IT infrastructure and application components (web-applications, services, integrations etc)
  • Experience with ITSM tools such as Service Now, BMC Remedy or similar will be considered a plus

Your benefits:

  • Prestigious and stable employer awarded with Great Place to Work title four times and achieving 31% revenue growth annually
  • Unique projects carried out for more than 200 international leaders from industries such as automotive, aviation, hi-tech, finance
  • Cooperation with experts – 13 Competency Centers running projects based on world-class solutions: IBM, Microsoft, SAS, Xamarin, Oracle, or Red Hat
  • Internal app Job Changer, allowing you to change your project easily, explore new technologies, or relocate to another Sii branch
  • Constant development facilitated by technical trainings, language courses (including Polish lessons for foreigners), and technology conferences (you can join them as a listener or an expert)
  • A programme supporting the best employees – Top Gun
  • Financial support of your passions and charity initiatives (SiiPower Volunteers)
  • Countless integration meetings (Beer Fridays, picnic, integration weekend, Santa Claus party)

Are you interested in this offer?

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