L2 Desktop Support Specialist

Location: Wrocław

The challenges waiting for you:

  • Support of standardized end user technology with a great focus on aligning IT services with the business needs based on ITIL best practices
  • Investigation and escalation of Win10 incidents
  • Building Knowledge Base for Win10 known problems
  • Backup service coverage for Win7 incidents
  • Proactive problem remediation or restaging of workstations with outdated security products
  • Network storage housekeeping activities
  • Securing effective product deployments by participation in testing and early life support

Required skills:

  • Excellent support knowledge of Windows NT, Microsoft Office, Internet Explorer, Edge and Skype
  • Ability to troubleshoot hardware, software, and networking issues on laptops, desktops, virtual machines
  • Working knowledge of Microsoft Management Console
  • Working knowledge of Active Directory and group management
  • Working knowledge of virtualization administration (Citrix XenDesktop)
  • Fluent written and spoken English
  • Excellent verbal and written communication skills.
  • Ability to diagnose or resolve complex technical problems

Your benefits:

  • Prestigious and stable employer awarded with Great Place to Work title four times and achieving 31% revenue growth annually
  • Unique projects carried out for more than 200 international leaders from industries such as automotive, aviation, hi-tech, finance
  • Cooperation with experts – 13 Competency Centers running projects based on world-class solutions: IBM, Microsoft, SAS, Xamarin, Oracle, or Red Hat
  • Internal app Job Changer, allowing you to change your project easily, explore new technologies, or relocate to another Sii branch
  • Constant development facilitated by technical trainings, language courses (including Polish lessons for foreigners), and technology conferences (you can join them as a listener or an expert)
  • Financial support of your passions and charity initiatives (SiiPower Volunteers)
  • Countless integration meetings (Beer Fridays, picnic, integration weekend, Santa Claus party)

Are you interested in this offer?

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