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Kuba, service
delivery manager

Service Delivery Manager – Business Intelligence

Location: Warszawa

The challenges waiting for you:

  • Organize and lead the work of delivery team as a manager and a mentor
  • Meet or exceed Client's needs, maintain high Clients satisfaction rating
  • Establish productive, professional relationships with key personnel in assigned Clients, maintain good long-term relationships
  • Take care about increasing business in selling services (promote Sii offer, obtain business information about clients and competitors, up-selling - creating new needs among Sii Clients)
  • Identify and develop valuable ideas, share knowledge, deliver information, take part in conferences, job fairs workshops and training
  • Prepare Technical & Commercial offers, help to build winning offers in cooperation with Sii PSD, Sales Department, Sii Experts
  • Support HR Department in following tasks: recruitment (if possible take part in selected recruitment interviews with candidates), identify most talented engineers, plan and organize the work of a team, motivate and team build, manage employees performance assessments
  • Act as expert to resolve complex issues and provide suggestions on improvements

Required skills:

  • At least 3 years of experience in service delivery or project management
  • Knowledge of different commercial BI solutions (for example Power BI, Qlik, Oracle)
    or cloud solutions will be a benefit
  • Good understanding of IT services' market and sales process
  • Experience in managing the relationship with customers
  • Excellent interpersonal and communication skills
  • Good knowledge of English
  • Professional approach to work, strong sense of responsibility

Why it's worth to join Sii?:

  • You will join the Leader. With over 4 000 specialists, Sii is actually the fastest growing, most successful & undisputed number 1 IT & Engineering services company in Poland!
  • You will work on challenging & fascinating international projects run for hundreds of prestigious customers from various sectors & industries
  • You will have complete set of supporting organization & tools (marketing, internal IT tools, recruitment, office, PMO, resource pools, practices, office management, legal services…)
  • We will guarantee you many career development opportunities, facilitated by our Job changer application which allows you to change a project, the area of your activity or a place of work
  • You will cooperate with the best experts in talented & passionate teams on most advanced cutting-edge technologies
  • You will work in Great Place to Work company with amazing atmosphere and authentic values. You will meet new fantastic friends here!
  • We will support your personal dreams and initiatives within Passion Sponsorship Program and Power Volunteers Program
  • We will invite you to awesome integration meetings, interest groups and meetups
  • You will enjoy comfortable, top class, modernly designed office in the best location

Dołącz do nas

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