Summary
Key results
Checkout aligned with the client’s B2B financial settlement model
Elimination of orders created without confirmed payment authorization
Checkout aligned with B2B sales standards
In B2B commerce, checkout serves a broader role than in B2C e‑commerce. Beyond cart and payment, it must reflect financial rules, tax logic, and the precise moment when an order is formally created in back‑office systems.
For the client, the critical requirement was to link order creation strictly to a successful payment authorization. The company needed a clearly defined point at which transactional data is recorded, eliminating cases where orders were generated without confirmed payment or required additional verification after checkout.
Another key requirement was integration with financial systems supporting the process:
- Stripe as the payment authorization and capture mechanism
- SAP as the source of data for tax and shipping cost calculation
All components had to operate seamlessly within Salesforce B2B Commerce, without adding complexity to the buyer’s checkout experience.
To deliver this, the client partnered with Sii Poland, leveraging Sii’s experience in Salesforce B2B Commerce projects that combine sales logic, payments, and enterprise-grade integrations.
Controlled checkout integrated with payments and financial data
Sii Poland redesigned the standard Salesforce B2B Commerce checkout so that an order is created only after successful payment authorization. This required adapting native platform mechanisms to the client’s financial model and integrating external systems.
The scope of work included:
- Designing custom checkout logic tied to payment authorization
- Integrating Stripe to handle payment authorization and capture
- Connecting checkout with SAP data used for tax and shipping cost calculation
- Adapting standard Salesforce B2B Commerce processes to B2B sales requirements
- Developing the solution in a Lightning Web Runtime‑based web store
- Supporting testing and coordinating work with technology partners
The result was a re‑engineered transition from cart to order, where payment, cost calculation, and transactional data persistence operate as a single, controlled flow.
Predictable B2B purchasing process
The redesigned checkout aligns fully with the client’s payment policy, bringing structure and clarity to transaction handling in Salesforce B2B Commerce. Orders are created only after payment confirmation, eliminating ambiguity in downstream financial and operational processes.
From an organizational perspective, the solution simplifies B2B sales management. Payment, taxes, shipping costs, and order creation are handled as one coherent process rather than separate steps requiring post‑checkout controls.
For operational teams, this means fewer exceptions and manual corrections after order placement, as well as a clearly defined reference point for subsequent financial processes.
For end customers, the purchasing experience remains consistent and predictable – buyers complete a checkout where all key transaction elements are logically connected.
Key Results
- Orders created only after successful payment authorization
- Transactional data recorded at a controlled point in the checkout flow
- Stripe integration handling payment authorization and capture
- SAP data used for tax and shipping cost calculation
- Salesforce B2B Commerce aligned with the client’s payment policy
- Checkout prepared for further B2B sales development