Our key strengths

Full availability of consultants

24/7/365 service model

2 hours to get to the client

from the moment of notification

300 000+ supported users

in Poland and abroad

300+ specialists

IT support experts

3 200+ supported locations

worldwide

Scalability of services

based on the client's needs

Meet our experts

We offer solutions tailored to your needs

Contact Center

Our 24/7/365 telephone support services are provided by a team of experts speaking multiple languages. By staying in direct contact with you, we will register your requests and conduct an initial diagnostic assessment. We will guarantee the effective exchange of information thanks to the modern solutions improving communication, including:

Our 24/7/365 telephone support services are provided by a team of experts speaking multiple...

  • Voice over Internet Protocol (VoIP)
  • Interactive Voice Response (IVR)
  • Dedicated virtual telephone exchange VPBX
image2

User and application support

We will handle your request via our support line, available 24/7, also on weekends. Our wide, flexible offer of support and our competences will allow us to carry out various tasks that you entrust us with. We will maintain the highest quality of services provided by:

We will handle your request via our support line, available 24/7, also on weekends....

  • Adjustment of SLA parameters to your needs
  • Using modern ITSM systems
  • Monitoring ongoing results
  • Measuring KPIs
image2

Local support

With an extensive branch network and several service points in major Polish cities, we reach our clients’ locations within a maximum of 2 hours. Our on-site support services also include:

With an extensive branch network and several service points in major Polish cities, we...

  • IMAC, Break & Fix, Swap, and Smart Hands services
  • Comprehensive support for the Data Center
  • Relocation of offices and production plants
  • Purchase, configuration, and installation of the required IT equipment
image2

Consulting

Our highly qualified consultants will support you in the area of methodologies, processes and, the development of complete user support services for your business. To provide you with the highest level of consulting services, experienced Sii teams will carry out tasks based on the best ITIL practices and their own proven methodologies.

Our highly qualified consultants will support you in the area of methodologies, processes and,...

image2

We use advanced tools and technologies

Our case studies prove our expertise

Browse All

We support the world's major companies

Our complementary services

Get everything you need from one top provider

Learn more about us

See what's new at Sii

Latest news

More News

Don't miss out

Subscribe to our newsletter and keep up to date with the latest news from Sii.

Get an offer

If you have any questions or would like to learn more about our offer, feel free to contact us.

Send your request Send your request

Get an offer

Artur Regional Director

Join Sii

Find the job that's right for you. Check out open positions and apply.

APPLY APPLY

Join Sii

Dorota Software Engineer

SUBMIT

Einige Inhalte sind nicht in deutscher Sprache verfügbar.
Sie werden dann auf die englische Sprachversion der Website weitergeleitet.

Möchten Sie fortsetzen?

Ta treść jest dostępna tylko w jednej wersji językowej.
Nastąpi przekierowanie do strony głównej.

Czy chcesz opuścić tę stronę?