Our key strengths



2 hours

maximum time to get to the client

300 000+

supported IT users


IT support specialists

3 200+

supported locations


based on a dedicated service catalog

Meet our experts

We cover different business areas

Our 24/7/365 telephone support services are provided by a multilingual team that registers requests and conducts an initial diagnostic assessment staying in direct contact with the client. We use tools such as VoIP, IVR, and dedicated virtual private branch exchanges (VPBX).

We offer services related to handling requests conducted by a 24/7/365 remote support line, adjusting SLA parameters to your business needs. Our broad range of services and competences allow us to perform diverse tasks. Using modern ITSM systems and measuring KPIs, we continuously monitor the quality of the provided services.

With an extensive branch network and several service points in major Polish cities, we reach our clients’ locations within a maximum of 2 hours. Our on-site support services also include the purchase, configuration, and installation of required IT equipment.

We help enterprises with methodologies, processes, and development of complete IT services for business. Our teams perform tasks based on ITIL best practices and own methodologies used for many years at Sii, which guarantees the highest quality of consulting.

We use advanced tools and technologies

We support the world’s major companies

Our case studies prove our expertise

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Our complementary services

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Artur Regional Director

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Dorota Software Engineer


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