On a day-to-day basis, Rafał manages the ServiceNow Competence Center, which is responsible for strategy and operational aspects. His responsibilities include building relationships with the ServiceNow partner, developing Sii's offerings in this area, and conducting marketing activities. Rafał supports customers in product and service issues, organizes pre-sales processes, and oversees the implementation of projects related to the ServiceNow platform. In addition, he takes care of the continuous development of Sii employees' competencies in the ServiceNow area.

At Sii, Karol is the ServiceNow platform architect and the SCRUM team's technical leader. He is responsible for implementing, developing, and configuring many ServiceNow modules, such as ITSM, Service Portal, Software, and Asset and Configuration Management, for our customers daily. Outside of work, I cherish my free time with my family at our summer house.

As a ServiceNow architect, he designs solutions to help clients achieve measurable business goals on a daily basis. His role in a project starts at a very early stage and ends with supporting the implemented solution. Max values his role at the company for giving him the opportunity to move in both business and technical areas. He spends his free time with his family and absorbing books and TV series.

At Sii, Bartosz implements the Security Operations module for the ServiceNow platform. He also introduces processes for managing cybersecurity incidents and detecting and closing vulnerabilities in IT systems. In his free time, Bartosz is an extreme sports fanatic, an avid bicycle tourist, and a dog lover.

Michał uses his many years of experience in the software area to create and develop client functionality for ServiceNow instances. In addition to purely operational tasks, he helps our clients understand the tools offered and customize them to meet individual business needs. Michał spends his free time with his family and playing sports.