About the client
A global network of professional firms providing audit, tax, and advisory services. The company has 207,000 outstanding professionals working together to deliver value in 153 countries and territories. Based in Switzerland.
The challenge
The client needed constant development and optimization of their platform with the significant use of ServiceNow.
What we did
- Provided a team of architects, developers, and a scrum master to manage the workflow coming from different business areas of the company.
- Ensured continuous development of the platform with backlogs from various business units.
- Converted work demands into stories and planned sprints for agile delivery.
Benefits for the client
- Expert review of the platform, including changed recommendations
- Proactive improvement ideas from the Sii team
- Customizations supporting IT, administration, and HR workflows
- Integrations with 3rd party solutions
