About the client
The Poland's largest network of medical labs, offering the broadest range of laboratory analyses. The company specializes in delivering laboratory services, from collecting and transporting biological material to delivering medical analysis results in the shortest possible time.
The challenge
The client needed to implement a new sales support system for contractors to streamline processes, optimize engagement, and enhance overall efficiency within the company’s sales.
What we did
- Provided a full implementation according to the results of the pre-implementation analysis
- Built custom integrations with core and back-office systems
- Conducted training for users and administrators
- Migrated data from the current system
Benefits
- Optimizing activities performed in sales processes for contractors
- Increasing the efficiency of Medical Representatives (e.g., through mobile access to services)
- Complete 360-degree view of the contractor
- Enhanced reporting & Analysis
- Supporting sales data control
