Summary
Key results
Centralized 8/5 incident monitoring
Higher security maturity
Growing cyber threats and the need for centralized security oversight
For international retail organizations, one of the key challenges is establishing a transparent and repeatable model for IT security management across distributed environments.
In this context, the client required support in identifying, implementing, and maintaining critical security mechanisms, as well as establishing a structured process for monitoring and responding to security events.
To address these needs, the company entrusted Sii Poland with designing and implementing an integrated solution combining a Security Information and Event Management (SIEM) platform with a Security Operations Center (SOC) service.
Comprehensive SIEM implementation and SOC service launch
Sii Poland’s team of cybersecurity experts provided end-to-end operational support for SOC activities and developed key components of the SIEM platform in line with the organization’s security requirements.
Scope of work included:
- Building and maintaining the SIEM platform as a central source of security event data
- Designing and implementing correlation rules to enable efficient incident detection and analysis
- Integrating the SIEM platform with the client’s ITSM system
- Configuring a set of security tools supporting SOC operations
- Incident analysis and containment actions
- Security assessment of the client’s existing IT environment
The SOC service was delivered in an 8/5 operational model, ensuring ongoing monitoring and incident handling within the agreed service window.
Improved security posture and readiness for future threats
The implementation of the SOC service and SIEM platform provided the organization with full visibility and control over security incidents. Centralized monitoring enables rapid identification of threats and effective mitigation before they impact business operations.
The new operating model not only helped the organization reach the required level of cybersecurity maturity but also simplified overall IT security management. As a result, the company gained a stable technology environment ready for further development of advanced security capabilities.
Key results
- Continuous monitoring and incident response delivered under an 8/5 SLA model
- Achieved the required level of security posture across the organization
- Improved incident detection and analysis through SIEM correlation rules
- Centralized incident management within the SOC service