About the client
A global provider of business information services, offering data, technology, and expertise in areas such as finance, legal, tax, accounting, and media.
The challenge
- Drafting and updating complex legal documents is laborious and prone to human error, especially when integrating large amounts of guidance or template text.
- The client needed an automated solution to ensure compliance with billing guidelines in legal invoices and to handle common legal inquiries from business users without overloading in-house lawyers.
- The company needed an automated solution to ensure contracts remain compliant with evolving laws and company policies.
What we did
- We developed a package for Practical Law web tools, merging existing contract templates with user inputs, automatically highlighting changes and providing explanations.
- Sii developed an NLP-based system that analyzes invoice items to determine billable and non-billable charges based on predefined legal guidelines.
- We developed a RAG-based chatbot that answers legal questions using company policies and documents, with features like intent detection, rerouting, and sensitive topic identification.
- Sii experts developed an AI system that scans contracts, identifies non-compliant clauses based on updated guidelines, and proposes amendments with redlined edits.
Benefits for the client
- Faster turnaround for legal drafting, reduced errors, and more consistent, standardized documentation across the organization.
- The solution improves billing accuracy, reduces manual review effort, and ensures compliance with legal billing standards.
- By incorporating LLMs, we increased F1 score of billable/nonbillable classifier by 0.4 (with respect to the baseline).
- Reduced workload on lawyers, ensures consistent legal guidance, and streamlines internal legal support.
- The solution reduces manual contract reviews, ensures compliance with legal changes, and streamlines contract modification.
