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Sii Poland

SII UKRAINE

SII SWEDEN

Back

Full support and consultancy on building a modern semi-automated customer service tool

The challenge

  • Creation of an open banking platform for connecting banks and customers wanting to buy deposit products,
  • Filling the need for software engineers.

What we did

  • Delivered a small Agile team of Java developers to meet the initial requirements,
  • Added a business analyst, architect and QA specialist to the project team to be ready to design an automated customer service system,
  • Provided a small DevOps team to support the dev teams.

Effects

  • Built a number of proof of concepts to choose the best technologies meeting the requirements,
  • Helped analyze the requirements and systematize them,
  • Prepared the solution concept for the semi-automated customer service system,
  • Built a part of the system based on the architecture of microservices.

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