About client

Polish Bank combining functions of both: an association and a commercial bank. It provides a wide range of services for over 30 years.

The challenge

  • Setting up foreign exchange transactions of affiliated banks and corporate clients,
  • lending to affiliated banks,
  • handling deposits for affiliated banks and corporate clients,
  • automated handling of tenders for NBP bills,
  • generating financial reports.

What we did

  • Service requests support,
  • monthly reporting (errors and tasks handled),
  • support with implementations, system monitoring, recommendations for the development,
  • system development and modernization based on customer needs, changes in banking law and changes in satellite systems (e.g. financial and accounting system).

Effects

  • System availability maintenance and ensuring its proper operation,
  • maintaining financial liquidity of affiliated banks and the Client,
  • increase of the bank’s income due to the possibility of servicing a larger number of transactions for serviced products.
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