Sii Poland

SII UKRAINE

SII SWEDEN

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Sii Poland

SII UKRAINE

SII SWEDEN

Financial Operations

We take over full or partial management of your financial operations – from client onboarding and transaction processing to controlling – ensuring compliance, timely execution, and cost predictability.

OUTSOURCE FINANCIAL OPERATIONS WITH FULL COMPLIANCE AND COST CONTROL 

Sii supports financial institutions in managing high-volume financial operations in line with regulatory requirements, client-specific procedures, and SLA commitments. By combining deep industry knowledge with experience in BPO and banking outsourcing models, we take over mission-critical processes, enabling you to scale efficiently and reduce internal workload. 

ACHIEVE MORE WITH SII x FINANCIAL OPERATION SERVICES

Client onboarding & KYC verification 

Sii manages the entire onboarding process—from collecting and validating documents to data entry and risk assessment, in line with KYC procedures. We resolve documentation gaps and manage direct client communication. By streamlining onboarding, we help financial institutions accelerate activation, ensure compliance with AML, EBA, and KNF standards, and reduce registration errors. Our services are delivered in a BPO model using dedicated teams and client-specific procedures.  

Transaction handling & processing 

As part of the service, Sii takes over the full transaction lifecycle – from receiving and confirming orders to registration and resolving discrepancies with counterparties. This ensures operational continuity, accurate data flow, and timely execution. Our teams work in shifts, following defined SLAs and using either client tools or proprietary workflow automation platforms. 

Transaction reconciliation & settlement 

We handle settlements between transaction parties, verify data accuracy, and identify discrepancies. When necessary, we liaise with clients to implement corrections. With Sii’s experts involved, you gain confidence in data integrity, reduce reconciliation errors, and minimize compliance risks. We support reconciliation across SAP, Oracle, and other ERP/CRM platforms—delivered through auditable, remote, or onsite processes. 

Operational controlling & quality reporting 

Sii’s operational controlling specialists monitor process quality and compliance, define KPIs, analyze performance data, and prepare recurring reports. They identify inefficiencies, flag risks, and recommend targeted improvements. We work directly within your systems or use our BI tools to deliver timely, actionable reporting aligned with your scope and schedule.

WHY PARTNER WITH SII FOR FINANCIAL OPERATION SERVICES 

400+ financial process specialists  

Sii provides access to experienced teams specializing in transaction processing, onboarding, KYC, and controlling. We take over key financial processes in BPO or banking outsourcing models, ensuring fast mobilization and operational continuity. 

Financial sector expertise & regulatory compliance 

We support banks, financial institutions, and insurance companies in full alignment with KNF, EBA, AML, and PSD2 regulations. All services are delivered based on auditable procedures and regulatory requirements – combining domain expertise with operational excellence and strong client references. 

Certified data and process security 

Our services meet the highest international standards, including ISO 27001, ISO 9001, ISO 27018, and TISAX. We maintain up-to-date certifications to ensure full compliance and enterprise-grade data protection. 

Increased efficiency through automation and analytics 

Sii leverages BI tools and proprietary workflow automation solutions to streamline repetitive tasks. Our clients benefit from faster processing times, fewer errors, and greater visibility into performance and quality metrics. 

FINANCIAL OPERATION SERVICES CASE STUDIES 

meet our TEAM

WHAT YOU NEED TO KNOW

Read out FAQ

1.
What is financial operations outsourcing?

Financial operations outsourcing involves transferring key processes – such as client onboarding, transaction processing, settlements, or controlling – to an external partner like SiiThis model helps reduce costs, free up internal teams, and improve business scalability, while ensuring full compliance with AML, EBA, and KNF regulations. 

2.
Which financial processes can Sii handle?

Sii delivers end-to-end BPO services in finance, including: 

  • Client onboarding and KYC (Customer Due Diligence, PEP screening, AML checks) 
  • Transaction processing and settlement 
  • Data reconciliation and counterparty communication 
  • Operational controlling and KPI reporting 
  • Process execution in SAP, Oracle, ERP, and CRM systems 

All services follow auditable procedures and SLA commitments. 

3.
What are the benefits of outsourcing KYC and client onboarding?

Outsourcing KYC accelerates client activation, reduces registration errors, and ensures compliance with AML and EBA standards. In banking projects, Sii helped lower internal costs and fast-track reviews for over 5,000 high-risk clients – including PEPs.

4.
Does Sii ensure compliance with AML, KNF, and EBA regulations?

Yes. All processes are executed in full alignment with financial sector regulations – including AML, PSD2, EBA Guidelines, and KNF requirements. We work according to client-specific procedures or our internal ISO 27001 and ISO 9001-compliant standards.

5.
How does Sii support automation in financial operations?

We use workflow automation and BI tools to reduce handling time, eliminate errors, and improve data quality. By automating repetitive tasks, we help clients accelerate settlements, improve quality control, and cut operational costs. 

6.
Can I outsource only part of the transaction process?

Absolutely. Sii offers a flexible delivery model – you can outsource the entire process or select stages (e.g., document verification, client communication, settlements). We tailor our approach to your scale, internal structure, and operational needs.

7.
How does Sii ensure financial data security?

We apply certified security standards, including ISO 27001, ISO 27018, and TISAX. All data is handled according to client security policies and auditable procedures – whether in remote or onsite models.

8.
What does onboarding Sii’s financial operations services look like?

We start with a requirement analysis and audit of your existing procedures. Then, we assemble a dedicated team, implement SLA standards, integrate necessary tools (e.g., SAP, workflow platforms), and take over execution – all aligned with a defined schedule and quality control plan.

9.
Which companies use Sii’s Financial Operations services?

Our clients include digital banks, payment institutions, insurers, and investment firms. Examples: a Belgian bank (comprehensive KYC outsourcing), a Polish universal bank (data digitization), and a 100-year-old sports club (finance and payroll outsourcing). We always operate in line with sector-specific requirements and SLAs.

10.
How fast can Sii start working?

We can assemble an operational team and begin service delivery within 2–4 weeks, fully aligned with your procedures. For urgent projects, we can mobilize even faster using pre-vetted resources and ready-to-go frameworks. 

FINANCIAL OPERATION SERVICES news & projects

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Anna Iwaniuk

Business Development Manager

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