Leading in the Age of AI – How to Prepare People for Change, Build Engagement, and Successfully Implement New Technologies

Why take this course

What you’ll learn

Certification & Exam

Who is this course for

• Managers and team leaders responsible for leading people during change initiatives and technology implementations.
• Organizations implementing AI and new technologies, especially where change affects daily work processes.
• Companies facing resistance or declining engagement that want to improve how they support employees through change.

Topics covered

Day 1 – Understanding Change and Human Reactions in the AI Era

• Technological change as a real challenge for teams and leaders
• The relationship between change management and business results
• Levels of readiness and adoption of new solutions within organizations
• Decision-making under uncertainty – a situational approach using the Cynefin Framework
• Planned change versus emergent change – how to navigate both effectively
• Systems thinking and the organizational impact of change
• Organizational culture and its influence on technology adoption
• The ADKAR model as a practical framework for leading change
• Human reactions to change – emotions, resistance, and declining engagement
• Fear of change and learning – how to understand and address it
• Motivation and readiness for development in the context of new technologies
• Building resilience in leaders and teams during periods of transformation

Day 2 – The Leader Who Implements Change and Engages People

• The leader’s role in technological transformation
• Building psychological safety during periods of change
• Individual differences – how different people respond to AI and new tools
• Teams in transition – stages, dynamics, and challenges
• Change stakeholders – identifying them and building their commitment
• Communication during change – how to communicate so people understand and want to act
• Creating consistent messages and a structured communication plan
• Resistance to change – understanding the causes and responding effectively
• Co-creation (co-design) as a way to increase acceptance and ownership
• Change implementation strategies and key elements of agile approaches
• Measuring change effectiveness – how to determine whether the change is working
• The manager’s role as a Change Leader, not just someone who implements decisions