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About the client

Europa Group consists of 2 insurance companies: TU Europa and Europa Życie. For more than 20 years the brand have been creating innovative products, suiting clients' and business partners' needs. TU Europa's specialization is the sale of insurance, especially in cooperation with banks. Over a million people in Poland is already covered by their insurance offer.

The challenge

  • System maintenance transition from the previous vendor,
  • improvement of the quality by reducing the number of bugs,
  • improvement of the system’s performance.

What we did

  • Fluent transition of maintenance with no impact on service continuity,
  • delivering quick wins within the first months of the service, which improved the system’s performance.

The effects

  • Securing system stability,
  • reducing the number of bugs almost to zero.
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Paweł Process Owner

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