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Multilingual support for SharePoint-related requests

Client

A leading supplier of professional painting solutions for individual and industrial customers in the Nordic region. The company operates in 11 countries and employs 2,400 professionals, bringing revenue of EUR 582 million in 2020.
Industry
Retail & E-commerce
Services
Microsoft 365 (M365)
Technologies and tools
Effecte Microsoft 365 Microsoft 365 MS PowerAps MS Teams MS Teams SharePoint On-Line
Show more Show less
Industry
Retail & E-commerce
Services
Microsoft 365 (M365)
Technologies and tools
Effecte Microsoft 365 Microsoft 365 MS PowerAps MS Teams MS Teams SharePoint On-Line
Show more Show less

The challenge

The client needed comprehensive support for SharePoint-related requests.

What we did

  • Identified and verified error causes in the system.
  • Handled requests for SharePoint-related modifications, such as creating new elements or deleting old ones (sites, forms, etc.).
  • Conducted phone consultations.
  • Assisted with MS Teams adoption, especially the Polish business unit.
  • Created appropriate flows in MS Power Automate.

Benefits for the client

  • Obtaining expert support in multiple languages throughout the company
  • Specialists available for resolving urgent incidents
  • Implementation and adoption of MS Teams and other Office 365 apps

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