Strategic ServiceNow growth. Sii Poland extends full-scale partnership to the Nordic region 

By combining local market insight with a 5/5 CSAT score, Sii Poland solidifies its position as the Premier ServiceNow partner for enterprises across Norway, Sweden, Denmark, Finland, and Iceland. The company continues to strengthen its presence in the region by delivering comprehensive and scalable ServiceNow‑based solutions to organizations.

Sii Poland is proud to announce the formal expansion of its ServiceNow partnership across the entire Nordic region. Building on a strong presence in Scandinavia since 2019, Sii now offers a unified, end-to-end service model—incorporating Consulting, Implementation, and Reselling—to support the digital evolution of Northern Europe’s most ambitious organizations. 

Navigating the Nordic digital landscape 

Since entering the Nordic markets with ServiceNow offering over six years ago, Sii has bridged the gap between complex platform capabilities and the specific operational needs of Scandinavian businesses. Our “One-Stop-Shop” approach ensures that clients receive not just a tool, but a tailored strategy for growth. 

“Our expansion is a natural result of long-term cooperation with Nordic enterprises,” says Michael Desmurs, Nordic Countries Business Lead at Sii. “We provide the agility of a nearshore partner combined with a deep understanding of the local business culture. This allows us to deliver ServiceNow solutions that are both technically superior and perfectly aligned with regional expectations.” 

Excellence driven by high maturity 

Sii’s ServiceNow Competency Center stands out for its technical depth and commitment to user experience, reflected in a consistently high Customer Satisfaction (CSAT) score of 5/5 (as of February 2026). 

“We don’t just ‘install’ ServiceNow; we architect environments that scale,” adds Rafał Kwatek, ServiceNow Competency Center Manager at Sii. “From automating global supply chains to refining service catalogs, our focus is on creating measurable efficiency for every client, regardless of their industry or location.” 

Recent success stories: proven value in action 

Streamlining global operations for Norwegian producer of farm-raised salmon 

For MOWI, the Bergen-based global seafood enterprise, Sii undertook a comprehensive platform redevelopment to support 14 500 employees. 

• The scope: Review and redesign of the service catalog, unification of ticket categorization, and a total overhaul of the Self-Service Portal. 
• The impact: Enhanced transparency in service delivery and a significant increase in self-service adoption, leading to a more efficient global support structure. 

Logistics leader: optimizing integration for 74 000 employees 

Sii partnered with a major Danish transport and logistics provider to enhance their “Integration Portal,” a critical hub for their global road, air, and sea operations. 

• The scope: Enhancing the “Integration Portal,” a strategic platform designed to unify diverse IT infrastructures and third-party applications. The portal plays a critical role in large-scale M&A activities, where it serves as the primary engine for absorbing and synchronizing complex IT ecosystems. 
• The impact: Accelerated integration of acquired entities, automated approval workflows, and improved EDI connectivity with Microsoft Teams. This results in a highly agile, consolidated global infrastructure, enabling seamless operations during major corporate mergers. 

Why nordic enterprises partner with Sii? 

Sii’s success in the region is built on four core pillars: 

With a portfolio including G+D, DSV, Green, and Amer Sports, Sii Poland continues to set the standard for ServiceNow excellence in the Nordics.