JIRA for business administrators

Why take this course

If you want to better manage processes and projects, this training will allow you to get to know the JIRA tool from a business administrator’s perspective. You will gain proven tips and learn best practices to map business requirements in tasks and streamline your organization’s work.

What you'll learn

• How to understand the appearance and operation of the JIRA tool.
• Configure your account and learn how to identify roles in a project.
• How to supervise the process and support it at every stage.
• Manage tasks in JIRA to ensure high-quality data in the organization.
• Verify text in Confluence and manage data access.
• How to find tasks that require your attention.
• Maintain a high data quality standard in the organization thanks to JIRA.

Certification & Exam

Upon completion of the training, you will receive a certificate of participation, confirming your skills in JIRA administration. There is no final exam—all you need is active participation in the classes.

Who is this course for

This course is for people who want to deepen their knowledge of the JIRA tool to fully use its business capabilities.

Topics covered

• Jira and Confluence as a collaboration platform – role and usage
• • Presentation of tools
  • A way to access tools, relations
  • Task and project tracking
  • Reporting (time and status)
• Process and training division of users: End User, Business Administrator, System Administrator
  • Available Jira projects
  • Roles and Permissions
• The process from the perspective of a Business Administrator, supervision and support of the process for individual end users: Author, Reviewers, Acceptors.
• Complex diagrams:
  • Workflow
  • Notifications – cooperation, motivation and supervision
• Data security and visibility
  • Available security levels – change permissions
• Support in managing applications
• Adapting requests to business needs
  • Collecting data in Jira
• Tips & tricks: working with large amounts of data, export / import, JQL – advanced search