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Sii Poland

SII UKRAINE

SII SWEDEN

Digital accessibility

Allow all customers to access and engage with your services through inclusive digital experiences that meet EAA and WCAG standards.

DIGITAL SOLUTIONS ACCESSIBLE FOR EVERYONE

From initial analysis & planning to ongoing maintenance – Sii’s services guarantee your digital channels are user-friendly, compliant, and built for people of all abilities. 

ACHIEVE MORE WITH SII x DIGITAL ACCESSIBILITY 

Accessibility audits and planning 

Sii offers accessibility workshops, audits, and prioritized roadmaps that stay in line with WCAG 2.2 and EAA regulations. You can choose just an initial gap analysis, or combine these services with deeper strategic planning. In both cases, we will help you spot high-impact areas first and chart a path to true inclusion. 

Inclusive interface design 

Sii integrates real user feedback to craft intuitive, compliant interfaces. If you only need support for interface design, we can step in exactly where you want. Our approach emphasizes WCAG 2.2 standards, refined layouts, and proven design barriers resolution to create a smooth experience across every device. 

Accessibility implementation in development 

Sii’s experts can work independently or alongside your dev teams to embed accessibility in every sprint. We provide accessibility annotations, practical verification, and ongoing feedback. If you prefer a narrower focus – such as reviewing code patterns or refining a single feature – we will tailor our services to match your scope and pace. 

Full-spectrum testing services 

We validate desktop and mobile banking apps through automated tools and manual checks – screen readers, assistive technologies, and more. For clients who need a thorough test-only engagement, we deliver clear, step-by-step reports to address barriers quickly and meet EAA requirements. 

Accessibility rollout support 

We can guide a rollout of new features and best practices without halting daily operations. Whether you want a standalone training session or a full deployment strategy, we deliver the know-how your team needs. 

Ongoing monitoring and compliance checks 

Sii’s periodic audits and staff training keep you aligned with evolving standards well beyond 2025. If you have an in-house team but need occasional expert insight, we’re happy to step in for spot-checks, updates, or regulatory shifts. Either way, Sii will help you stay accessible and user-friendly in the long run. 

WHY PARTNER WITH SII FOR DIGITAL ACCESSIBILITY 

Industry expertise and know-how 

Meeting WCAG and EAA accessibility standards isn’t just about compliance – it’s about building trust and avoiding risks. With deep industry expertise, Sii helps organizations across sectors audit, improve, and maintain accessible digital platforms. We identify compliance gaps before they become liabilities, to guarantee easy access for all users while keeping your business regulation-proof.

Real-user testing 

Sii’s collaborative approach helps guarantee that every user can navigate and interact with your digital services barrier-free. You gain the advantage of real-world user insights, as we involve people with disabilities at every stage of development – we engage diverse users during design, development, and testing phases. Sii’s approach guarantees that user journeys – from logging in to completing complex transactions – are truly barrier-free and deliver a seamless experience for all.

Custom digital solutions  

Sii will help you make sure that all citizens – including seniors and people with disabilities – can access your digital services easily.  There are over 1 300 000 000 disabled people worldwide with an estimated disposable income of over 2 600 000 000 000 USD – that's the largest emerging market. We help remove digital barriers, so users can bank from home, schedule appointments, and access statements or loan applications – with minimal effort. 

DIGITAL accessibility NEWS & PROJECTS

WHAT YOU NEED TO KNOW 

Read our FAQ 

1.
Why is accessibility so important for online banking?

Inclusive services cater to everyone – including those with disabilities – fostering trust and satisfaction. They also reduce legal risks by meeting EAA mandates and protect your brand’s reputation as a customer-first institution. 

2.
Which accessibility standards should banks follow?

Banks should stay in line with WCAG 2.2 guidelines and the European Accessibility Act (EAA). These guidelines guarantee digital platforms remain perceivable, operable, and understandable for all users – including those with vision, hearing, or mobility challenges. 

3.
How does your service ensure compliance for existing banking apps?

We begin with accessibility audits, spotting immediate gaps in your current system. Then we refine design, development, and content strategies. We deliver iterative feedback and updates to keep your applications up-to-date with new or evolving regulations. 

4.
Can you build new, fully accessible banking systems from scratch?

Yes, we design and develop custom solutions with accessibility at the forefront. From user research to final deployment – we provide a holistic approach for a consistent, high-quality user experience that meets EAA requirements. 

5.
What benefits do real-world testing with disabled users bring?

By involving people with disabilities in the process, we spot issues early and validate real-life usability. This approach leads to more practical, inclusive banking services that truly serve all clients, and strengthens your institution’s community presence. 

6.
Which departments benefit most from accessibility improvements?

Accessibility enhancements impact any client-facing or internal banking tool, particularly: customer service (accessible web and mobile channels reduce support calls), loan & investment services (clear, adaptable interfaces for product overviews, forms, and statements), and operations & compliance (refined processes that satisfy EAA standards, reducing time spent on audits). 

7.
Why tackle accessibility now rather than wait?

The EAA will be in full force by June 2025. Early adoption gives you a comfortable runway to implement changes, avoid fines, and build customer goodwill. Proactive banks set themselves apart and offer user-friendly services sooner. 

Ready to deliver an inclusive, user-friendly banking experience for all? Get in touch and let’s make sure your digital platforms meet EAA requirements. 

GET IN TOUCH

Let's start the conversation today

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Michał Żelazowski

Head of Industry

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