Change Management Foundation

Course Objectives

Understanding the importance and impact of change on individuals and organizations
Learning the concepts and definitions related to the topic
Gain the knowledge and skills necessary to work in a situation of change
Learning the process of engaging stakeholders in the change
Understanding the relevance of creating the proper way to communicate the change by preparing the right strategy and communication plan
Understanding the importance of defined roles in the change process, the responsibilities and accountabilities arising from them
Preparing for the accredited Change Management Foundation exam

Audience

Any person involved in a change situation, preparing for accreditation in this area, interested in upgrading their skills, or performing the role of Change Manager in an organization.

Entry Requirements

Work experience is useful but not necessary.

Training Scope

The context of change management
Individual learning
Change vs. person – models of individual change
Motivation – theories
Change vs. organization – organization metaphors, organization culture vs. change, models of change
Key roles in the change process – change factors, vision creation
Stakeholder strategies – techniques to identify and segment stakeholders, empathy masks and maps, influence strategies
Communication – communication channels, feedback, communication barriers
Change impact
Review sessions and mock exam
Exam (optional)

Course Objectives

Understanding the importance and impact of change on individuals and organizations
Learning the concepts and definitions related to the topic
Gain the knowledge and skills necessary to work in a situation of change
Learning the process of engaging stakeholders in the change
Understanding the relevance of creating the proper way to communicate the change by preparing the right strategy and communication plan
Understanding the importance of defined roles in the change process, the responsibilities and accountabilities arising from them
Preparing for the accredited Change Management Foundation exam

Audience

Any person involved in a change situation, preparing for accreditation in this area, interested in upgrading their skills, or performing the role of Change Manager in an organization.

Entry Requirements

Work experience is useful but not necessary.

Training Scope

The context of change management
Individual learning
Change vs. person – models of individual change
Motivation – theories
Change vs. organization – organization metaphors, organization culture vs. change, models of change
Key roles in the change process – change factors, vision creation
Stakeholder strategies – techniques to identify and segment stakeholders, empathy masks and maps, influence strategies
Communication – communication channels, feedback, communication barriers
Change impact
Review sessions and mock exam
Exam (optional)

Exam

Test, 50 questions, 1 correct answer
Pass mark: 25 (50%) correct answers
Duration: 40/50 min.
Materials allowed: no
Dictionary allowed: yes

Accredited

The number of participants: 8-15 people

Duration: 3 days

Available language: PL / EN

Available course material: EN

Available exam: PL / EN

Course form

Presentation, lecture, discussion, group exercises based on a case study, and interactive review sessions

Exam

Test, 50 questions, 1 correct answer
Pass mark: 25 (50%) correct answers
Duration: 40/50 min.
Materials allowed: no
Dictionary allowed: yes

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Change Management Foundation

Course Objectives

Audience

Entry Requirements

Training Scope

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