Change Management Practitioner

TRAINING OBJECTIVE

• Deepening knowledge and skills necessary to work in a situation of change
• Analysis of cases in terms of applying the knowledge gained during the Change Management Foundation level
• Practicing the learned techniques and methods used when initiating a change
• Gaining knowledge on the concept of ‘leverages’ applied in organizations to solidify the implemented changes
• Understanding the importance of roles defined in the process of change, responsibilities and accountabilities arising from them
• Preparation to the accredited Change Management Practitioner exam

RECIPIENTS

• All persons engaged in the situation of change
• Persons preparing for accreditation in this area
• Persons interested in improving their qualifications
• Persons acting as Change Manager in the organization

PREREQUISITES

It is required to have:

• ChM work experience regardless of industry,
• Change Management Foundation certificate

SCOPE

1. Education in change – supporting learning. Planning training.
2. Learning principles.
3. Defining competencies to be trained.
4. Change initiatives vs. project management.
5. Change delivery plan – what is important?
6. Sustaining the change – applying the leverage concept in consolidating new habits.
7. Levels of adoption according to Kelman and critical mass.
8. Reinforcing systems – inhibitory and reinforcing feedback loops.
9. Scenarios.
10. Revision and consolidation sessions.
11. Mock exam.