Most QA teams that have “implemented AI” have actually only provided access to AI chat tools. Individual testers interact with AI independently, producing one-off results without repeatability, quality control, or governance. While this approach can improve individual productivity, it does not scale across teams and organizations. [sii.pl]
The next step is moving from conversations to systems:
This course teaches participants how to design and implement these mechanisms in a QA Automation environment while addressing security, governance, and realistic limitations.
After completing this course, participants will be able to:
Participants receive a personalized certificate of course completion.
The course does not include an external certification exam.
Optionally, participants may prepare a final project (a designed skill together with an AGENTS.md file) for peer review with the trainer after the course.
This course is intended for experienced QA professionals and test architects who want to move beyond ad hoc AI usage and start building scalable AI-powered systems:
This course is designed for professionals who already use AI when working with code and want to transform individual practices into structured, repeatable systems.
Experience in test automation and confidence working with source code are required.
The trainer provides a training repository that includes a prepared project, AGENTS.md templates, sample skills, and practical scenarios. Participants may optionally work on their own projects, subject to prior agreement and appropriate data anonymization
Day 1: Skills – From Prompt to Repeatable Mechanism
Objective: Understand the concept of AI skills and the difference between prompts and skills. Learn how to design, build, and test QA skills and create working solutions for key testing activities. [sii.pl]
What a skill is: definition, structure, and differences between a skill, a prompt, and a template
When a skill is appropriate and when a simple prompt is sufficient
Key components of a skill: Objective, Role, Context, Output format, Constraints, Examples, Quality criteria
Skill lifecycle: Draft -> Testing -> Iteration -> Production -> Maintenance
Demonstration: ad hoc prompt versus structured skill
Skill design methodology: Task identification -> Input/output analysis -> Constraint definition -> Prototype creation -> Testing
Skills for common QA activities:
Bug analysis (stack trace → root cause + fix proposal)
Test generation (user story → test cases including edge cases)
Test code review (code → issues and recommendations)
Workshop: Design a skill for one selected QA task
Create documentation covering objectives, inputs, outputs, limitations, and usage examples
Implementing skills through: Custom instructions, System prompts, Variable-based templates
Skill testing techniques across different input scenarios
Iterative improvement based on results
Skill versioning and change tracking
Workshop: Implement the designed skill
Test it against 3–5 scenarios, including edge cases
Document findings and improve the solution
Team skill library structure
Metadata and versioning strategy
Skill card format: Purpose, Owner, Inputs and outputs, Known limitations, Change history
Review, approval, and publication process
Tool integrations: Confluence, Git repositories, Slack snippets
Workshop: Finalize skill design, Create a skill card, Present the solution to the group
Conduct peer reviews using defined quality criteria
Day 2: AI Agents – Workflows, AGENTS.md, and Governance
Objective: Learn the concept of AI agents, design AI-driven QA workflows, create AGENTS.md files and system instructions, define responsibility boundaries, and implement governance mechanisms.
AI Agents in the QA Context
Agent definition: Skill + Context + Rules + Boundaries
Differences between skills and agents
Types of agents:
Fully autonomous
Semi-autonomous
Human-in-the-loop
QA agent examples:
Bug triage agent
Code review agent
Test result analysis agent
Realistic expectations regarding agent capabilities
Demonstration: Agent operating in a terminal environment using AGENTS.md
Bug analysis and fix recommendation
Purpose and role of AGENTS.md
Recommended structure: Objective, Role, Available tools, Constraints, Project conventions
Custom instructions vs. system prompts vs. AGENTS.md
Best practices for creating reliable instructions
Common anti-patterns:
Instructions that are too generic
Contradictory guidance
Excessive restrictions
Workshop: Create AGENTS.md for a training repository
Test whether agent behavior aligns with instructions
Workflow as a combination of skills and agents
Example QA workflows:
Bug triage → root cause analysis → fix proposal → regression test creation
New user story → requirements analysis → test case generation → review → test data preparation
Responsibility boundaries: What agents can do independently, What requires human approval
Defining control points and human checkpoints
Workshop: Design a workflow for a real project context
Present and review solutions with peers
AI governance in QA: Ownership, Configuration responsibilities, Monitoring responsibilities
Measuring effectiveness: Precision, Recall, False-positive rate,
Security considerations: Access to code, Data access, Environment permissions
Creating an AI policy before deployment
Auditing and traceability of agent actions
Final workshop: Create an “Agent Card” defining: Purpose, Boundaries, Control mechanisms, Success criteria, Risks
Present and discuss the solution
Group reflection on what is ready for deployment and what requires further development
Roadmap for introducing skills and agents into a team step by step
Resources and communities for continued learning and development.
ITIL® and PRINCE2® are registered trademarks of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. AgilePM® is a registered trademark of Agile Business Consortium Limited. All AgilePM® Courses are offered by Sii, an Affiliate of Eraneos Iberia S.L.U., an Accredited Training Organization of The APM Group Ltd. Lean IT® Association is a registered trademark of the Lean IT Association LLC. All rights reserved. Sii is an Affiliate of Accredited Training Organization Eraneos Iberia S.L.U. SIAM™ is a registered trademark of EXIN Holding B.V. All prices presented on the website are net prices. 23% VAT should be added.
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