AI in Everyday Work

Why take this course

Artificial Intelligence is no longer just a topic discussed at technology conferences—it is becoming a practical tool that is transforming the way people work across every industry. The challenge is not access to AI tools, but knowing how to use them effectively and safely.

What you’ll learn

After completing this course, participants will be able to:

Certification & Exam

Participants receive a personalized certificate of course completion.

Who is this course for

This course is designed for professionals who work daily with documents, communication, and office-related tasks and want to understand how AI can support their work.

Recommended prerequisites:

• No experience in IT, programming, or data analysis is required. The course is designed from the ground up for non-technical users.
• Basic computer and web browser proficiency.
• Basic English language skills, as many AI tool interfaces are available in English, although the workshop activities can be conducted in Polish.

Topics covered

Day 1: Understanding AI and Getting Started

Objective: Understand what AI is and how it works. Learn how to create effective prompts and practice the first practical use cases, including document analysis and business writing.

• What AI Is – and What It Is Not

AI fundamentals: language models, neural networks, and machine learning explained in simple terms.

AI strengths, weaknesses, myths, and realities.

Live demonstration: the same prompt across different AI tools producing different outcomes.

Exercise: participants test their first AI interactions and evaluate response quality.

• The Art of Prompting – How to Talk to AI

Anatomy of an effective prompt: role, context, format, and examples.

Iteration techniques for improving results step by step.

Common mistakes: Overly general questions, Missing context, Expecting perfect answers

Practical exercises ranging from simple to advanced prompting scenarios.

• AI for Document and Text Analysis

Summarizing lengthy documents, reports, and policies.

Extracting key information and decision points.

Comparing document versions and identifying differences.

Exercise: summarize a sample document and prepare a list of key findings using AI.

• AI for Business Writing

Writing and improving emails with the appropriate tone, length, and clarity.

Editing proposals, internal communications, and notes.

Adapting writing styles: Formal vs. informal, Shortened vs. expanded versions

Exercise: create and refine sample business emails with AI and compare the results.

Day 2: Advanced Applications, Limitations, and Personal Best Practices

Objective: Explore broader AI applications in daily work, understand limitations and risks, and create a personal AI adoption plan.

• AI for Work Organization

Creating action plans, checklists, and meeting agendas.
Generating document drafts such as procedures, instructions, and FAQs.

Organizing meeting notes and minutes.

Exercise: transform messy meeting notes into structured minutes, action items, and a follow-up agenda using AI.

• AI for Working with Data and Tables

Analyzing simple datasets, tables, and comparisons.

Generating summaries and conclusions from numerical data.

Creating report templates.

Exercise: prepare a summary and recommendations based on a sample sales, budget, or survey report.

• AI Limitations and Responsible Use

Understanding AI hallucinations, why they occur, and how to identify them.

Applying the principle: “Trust, but verify.”

Data protection guidelines: What can be shared with AI tools? What should never be shared? GDPR, NDAs, customer information, and personal data considerations

• Organizational AI policies and why they matter.

Exercise: evaluate sample prompts and determine whether they are safe, require modification, or are unacceptable.

• Creating Prompts for Your Own Work

Designing prompts tailored to individual responsibilities with trainer feedback.

Building a personal “AI cheat sheet” containing key principles and reusable prompt templates.