ISTQB® Advanced Level – Test Manager

Chapter 1: Managing Testing Activities

The testing process: Discussion of the standard ISTQB-compliant testing process, its stages, and dependencies.

Testing context: The role of testing in different project contexts and the influence of context on test strategy.

Risk-based testing: Identification and classification of project risks and their impact on testing decisions.

Continuation of Chapter 1: Managing Testing Activities

Test strategy: Creating and implementing a consistent test strategy in line with organizational goals.

Improving the testing process: Introduction to maturity models, evaluation, and continuous improvement of testing.

Test tools: Overview of test support tools and criteria for their selection.

Chapter 2: Product Management

Test metrics: Defining, collecting, and analyzing software quality and testing process metrics.

Continuation of Chapter 2: Product Management

Test estimation: Techniques for estimating testing effort, budgeting, and resource planning.

Defect management: The defect management process, including its lifecycle, prioritization, and analysis.

Chapter 3: Team Management

The test team: Roles, competencies, and structure of the test team; managing competencies and motivation.

Continuation of Chapter 3: Team Management

The test team (continued): Management styles, building a culture of quality and collaboration in the team.

Stakeholder relationships: Communication with stakeholders, reporting, managing expectations, and escalations.