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Sii Poland

SII UKRAINE

SII SWEDEN

ServiceNow IT Asset Management

As a certified ServiceNow partner, Sii helps organizations gain control over hardware, software, and cloud resources in one AI-powered platform. We configure ServiceNow IT Asset Management to improve asset visibility, reduce unnecessary costs, and support compliance across the asset lifecycle.

ONE AI-POWERED PLATFORM FOR YOUR IT ASSETS

With Sii and ServiceNow IT Asset Management, your IT, finance, and procurement teams get reliable asset data in one platform. We help automate routine ITAM processes, improve software license and contract management, support cloud cost management, and empower decision-makers with real-time insights into assets from purchase to retirement.

Achieve more with Sii x ServiceNow ITAM

Full asset lifecycle control

Gain visibility from ordering and deployment to service, return, and retirement. Sii configures asset workflows that help teams plan equipment replacement, reuse available devices, and avoid unnecessary purchases.

Effective license management

Monitor license usage, entitlements, renewals, and compliance with Sii implemented ServiceNow Software Asset Management (SAM). Your teams can reclaim unused licenses, reduce software spend, and prepare for vendor audits with current data.

Systematic procurement processes

Automate hardware and software requests, approvals, inventory checks and purchasing workflows through Service Catalog and Request Management integration. Reduce manual work, shorten lead times, and keep inventory secured.

Better IT, finance, and purchasing collaboration

Unite asset ownership, contracts, suppliers, costs, and renewals into one system with ServiceNow ITAM. Sii configures dashboards and reports so teams can budget and negotiate with suppliers based on reliable data.

Faster issue resolution

Connect your asset data with incidents, changes, configuration items, and services. Sii Integrates ITAM with ITSM and CMDB modules to help teams assess change impact, resolve issues faster, and keep asset data useful across operational processes.

Improved IT asset insights and costs

Dive deep into interactive reporting and cost analytics for a clear overview of usage, ownership costs, and future expenses. Better inform your teams to plan budgets, avoid overspending, and manage IT resources confidently into the long-term.

Leverage the capabilities of the ServiceNow ITAM module, including:

  • Central IT resources repository
  • Software Asset Management (SAM)
  • Hardware Asset Management (HAM)

If you’re looking to boost your IT asset management, we’ll take you under our wing with ServiceNow ITAM, for an AI-powered suite of solutions. Explore automated, reliable, and manageable operations with the ServiceNow AI platform.

Why partner with Sii for ServiceNow IT Asset Management

ServiceNow partner

As a ServiceNow Partner with 560+ certified specialists, Sii brings platform knowledge, tested delivery practices, and access to ServiceNow expertise. Our teams configure ITAM as part of the wider ServiceNow ecosystem, not as an isolated inventory database.

End-to-end support

Sii supports the whole ITAM journey - from analysis and data preparation to configuration, rollout, training, and continuous improvement. This helps clients build usable workflows and maintain reliable asset data after go-live.

Industry expertise and know-how

Sii delivers ServiceNow solutions for enterprises across sectors such as manufacturing, finance, retail, healthcare, and pharmaceuticals. Our experts adapt asset processes to client requirements, including approvals, cost centers, compliance needs, and multi-region structures.

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Servicenow NEWS & PROJECTS

WHAT YOU NEED TO KNOW

Read out FAQ

1.
What is ServiceNow IT Asset Management?

ServiceNow IT Asset Management, or ServiceNow ITAM, is a solution for managing IT assets across their full lifecycle. It helps organizations track hardware, software, SaaS subscriptions, cloud resources, licenses, contracts, costs, and ownership data in one system.

2.
What are the main benefits of ServiceNow ITAM?

ServiceNow ITAM helps organizations reduce IT costs, improve asset visibility, control license compliance, and make better purchasing decisions. With Sii’s support, IT, finance, and procurement teams can work with reliable asset data instead of scattered spreadsheets or disconnected tools.

3.
How does ServiceNow ITAM support the IT asset lifecycle?

ServiceNow ITAM supports the IT asset lifecycle management from request and purchase to deployment, asset use, service, return, and retirement. Sii configures workflows that assist teams in cloud asset tracking, assigning ownership, planning replacements, reusing existing equipment, and avoiding unnecessary purchases.

4.
What is the difference between ServiceNow SAM and HAM?

Powered by the ServiceNow AI platform, Software Asset Management, or SAM, focuses on software licenses, entitlements, renewals, SaaS subscriptions, and compliance. ServiceNow Hardware Asset Management, or HAM, helps manage physical assets such as devices, stockrooms, ownership, locations, repairs, returns, and disposal processes.

5.
Can ServiceNow ITAM help reduce software license costs?

Yes. ServiceNow ITAM helps identify unused, underused, or duplicate software licenses. Sii configures Software Asset Management processes that support cost management, service management, license reclamation, renewal control, compliance reporting, and preparation for software vendor audits.

6.
Does ServiceNow ITAM support SaaS license management?

Yes. Organizations can use ServiceNow ITAM to support SaaS license management by tracking subscriptions, usage, renewals, and unused licenses. This helps organizations reduce waste, control recurring software costs, and improve visibility into cloud-based applications used across the business.

7.
How does ServiceNow ITAM improve hardware asset management?

ServiceNow Hardware Asset Management automates asset tracking, and gives teams visibility into devices, owners, asset location, stockrooms, repairs, and lifecycle status. Sii helps configure processes for hardware requests, assignment, logistics, maintenance, return, and retirement, so organizations can manage equipment based on current data.

8.
Does ServiceNow ITAM integrate with CMDB, ITSM, and procurement processes?

Yes. ServiceNow ITAM processes can integrate with CMDB, ITSM, Service Catalog, Request Management, Procurement, and Financial Management. Sii connects asset data with incidents, change management, configuration items, approvals, purchasing workflows, and cost reporting to keep lifecycle management processes consistent.

9.
How does ServiceNow ITAM support audits and license compliance?

Key features of ServiceNow ITAM support audits by centralizing software usage, licenses, entitlements, contracts, renewals, and cloud asset management data. Sii helps prepare accurate asset compliance reports and insights into the configuration management database, reducing the risk of missing, outdated, or inconsistent enterprise asset data during inventory management and vendor audits.

10.
What is the role of Sii role in ServiceNow ITAM implementation?

Sii supports the full ServiceNow platform ITAM implementation process: needs analysis, data preparation, asset data normalization, module configuration, integrations, rollout, training, and further optimization. As a certified ServiceNow implementation partner, Sii ensures ServiceNow ITAM offers effective enterprise asset management processes, compliance needs, and multi-team operating models.

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Rafał Kwatek

Competency Center Manager

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